Federal inspection record · CMS data as of October 1, 2026

Oak Haven Rehab And Nursing Center

919 Old Winter Haven Rd, Auburndale, FL · (863) 967-4125

CMS overall rating

1 of 5

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Certified beds
120
Residents per day
109
Ownership
For-Profit
Chain
Aston Health
Medicare / Medicaid
Medicare + Medicaid
Certified since
January 1, 1977

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Florida.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Florida homes

Oak Haven Rehab And Nursing Center carries 114 inspection points. That is fewer than 12% of Florida's 691 rated homes.

5★4★3★2★1★+21 homes above 238.505102550100200inspection points → fewer is better on the leftThis home · 114 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Florida: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–8 pts
  • 4★ 8–25 pts
  • 3★ 25–46 pts
  • 2★ 46–85 pts
  • 1★ over 85 pts

Bars show every rated home in Florida by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

33 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 24 4 pts
E 8 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Resident Assessment and Care Planning11E
  1. E

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    April 12, 2026 · Complaint · F842 · Corrected May 8, 2026

  2. E

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    July 28, 2025 · Complaint · F842 · Corrected September 18, 2025

  3. D

    Ensure each resident receives an accurate assessment.

    July 18, 2024 · Standard · F641 · Corrected August 17, 2024

  4. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    July 18, 2024 · Standard · F645 · Corrected August 17, 2024

  5. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    July 18, 2024 · Standard · F657 · Corrected August 17, 2024

  6. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    July 18, 2024 · Standard · F842 · Corrected August 17, 2024

  7. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    May 26, 2022 · Standard · F656 · Corrected June 26, 2022

  8. D

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    September 23, 2021 · Standard · F636 · Corrected October 22, 2021

  9. D

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    September 23, 2021 · Standard · F655 · Corrected October 22, 2021

  10. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    September 23, 2021 · Standard · F656 · Corrected October 22, 2021

  11. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    September 23, 2021 · Standard · F842 · Corrected October 22, 2021

Pharmacy Service6D
  1. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    July 18, 2024 · Standard · F755 · Corrected August 17, 2024

  2. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    July 18, 2024 · Standard · F761 · Corrected October 16, 2024

  3. D

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    May 26, 2022 · Standard · F757 · Corrected June 26, 2022

  4. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    May 26, 2022 · Standard · F758 · Corrected June 26, 2022

  5. D

    Ensure medication error rates are not 5 percent or greater.

    May 26, 2022 · Standard · F759 · Corrected June 26, 2022

  6. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    May 26, 2022 · Standard · F761 · Corrected June 26, 2022

Quality of Life and Care5E
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    April 12, 2026 · Complaint · F684 · Corrected May 8, 2026

  2. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    July 18, 2024 · Standard · F684 · Corrected August 17, 2024

  3. E

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    July 18, 2024 · Standard · F686 · Corrected August 17, 2024

  4. E

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    July 18, 2024 · Standard · F698 · Corrected August 17, 2024

  5. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    May 26, 2022 · Standard · F688 · Corrected June 26, 2022

Resident Rights4E
  1. D

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    April 12, 2026 · Complaint · F585 · Corrected May 8, 2026

  2. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    May 26, 2022 · Standard · F550 · Corrected June 26, 2022

  3. E

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    September 23, 2021 · Standard · F565 · Corrected October 22, 2021

  4. D

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    September 23, 2021 · Standard · F623 · Corrected October 22, 2021

Administration2E
  1. E

    Have a plan that describes the process for conducting QAPI and QAA activities.

    April 12, 2026 · Complaint · F865 · Corrected May 8, 2026

  2. D

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    July 18, 2024 · Standard · F867 · Corrected October 16, 2024

Nutrition and Dietary2F
  1. D

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    July 18, 2024 · Standard · F803 · Corrected August 17, 2024

  2. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    May 26, 2022 · Standard · F812 · Corrected June 26, 2022

Environmental2D
  1. D

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    May 26, 2022 · Standard · F921 · Corrected June 26, 2022

  2. D

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    May 26, 2022 · Standard · F925 · Corrected June 26, 2022

Infection Control1E
  1. E

    Provide and implement an infection prevention and control program.

    July 18, 2024 · Standard · F880 · Corrected October 16, 2024

Inspection history

  1. 2024-07-18

    16 health deficiencies · 0 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (5 deficiencies)

  2. 2022-05-26

    11 health deficiencies · 1 fire-safety deficiencies

    Top issue: Pharmacy Service (4 deficiencies)

  3. 2021-09-23

    6 health deficiencies · 1 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 34 min of nursing staff time a day, 26 min of it from a registered nurse.

This home

3 h 34 min

Florida average

3 h 51 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 46% of nursing staff and 55% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$12,051 in federal fines on record over the past three years.

DatePenaltyAmount
2024-07-18Fine$4,017
2024-07-18Fine$4,017
2024-07-18Fine$4,017

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days1.1 pts worse3.12.01.8
Number of outpatient emergency department visits per 1000 long-stay resident daysAbout the same1.11.11.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.6 pts better100.0%98.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.6 pts better100.0%99.4%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.4 pts better2.1%2.5%3.2%
Percentage of long-stay residents who have depressive symptoms5.4 pts better0.0%5.4%13.5%
Percentage of long-stay residents who lose too much weight0.8 pts better4.7%5.5%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication1.3 pts better12.6%13.9%19.5%
Percentage of long-stay residents who received an antipsychotic medication1.7 pts better7.0%8.7%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened9.5 pts worse17.9%8.4%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased3.6 pts worse11.9%8.3%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts better0.0%0.3%0.7%
Percentage of long-stay residents with a urinary tract infection0.6 pts better0.0%0.6%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence5 pts worse14.5%9.5%18.3%
Percentage of long-stay residents with pressure ulcers0.7 pts worse5.1%4.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine3.8 pts better99.4%95.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit3.5 pts better5.4%8.9%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.6 pts better0.8%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine3.7 pts better100.0%96.3%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission0.5 pts worse26.3%25.8%23.4%

·

Who owns and runs it

11 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Ao Care Holdings, LLC5% Or Greater Direct Ownership Interest · Organization100%1 facilities
Aston Healthcare LLCAdp Of The SNF · Organization0%44 facilities
Carlucci, JosephOperational/Managerial Control · Individual0%2 facilities
Carlucci, JosephAdp Of The SNF · Individual0%2 facilities
Carmona, MariaManaging Control - Governing Body · Individual0%1 facilities
Carmona, MariaOperational/Managerial Control · Individual0%1 facilities
Gonzalez, KeishaOperational/Managerial Control · Individual0%1 facilities
Lawrence, JonniqueManaging Control - Governing Body · Individual0%1 facilities
Lawrence, JonniqueOperational/Managerial Control · Individual0%1 facilities
Lawrence, JonniqueAdp Of The SNF · Individual0%1 facilities
Thacker, TriciaCorporate Officer · Individual0%8 facilities

·

Fire safety

2 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Miscellaneous1D
  1. D

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    May 26, 2022 · K741 · Corrected June 26, 2022

Gas, Vacuum, and Electrical Systems1D
  1. D

    Have proper medical gas storage and administration areas.

    September 23, 2021 · K923 · Corrected October 22, 2021

·

Other homes nearby

  1. Vivo Healthcare Winter Haven

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    Worst citation, 3 yrs
    F
    Nursing / resident / day
    3 h 27 min
    Fines
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  2. Spring Lake Rehabilitation Center

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    Worst citation, 3 yrs
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    Nursing / resident / day
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  3. Winter Haven Health And Rehabilitation Center

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    Nursing / resident / day
    3 h 15 min
    Fines
    $4,190