Waukon, IA

Northgate Care Center

3-star overall rating with 3-star inspections with 8 recent health deficiencies

960 4th Street NW, Waukon, IA

(563) 568-3493

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

50

Certified beds

Average residents

41

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Legacy Healthcare

Operator or chain grouping

Approved since

1997-08-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

90 facilities

Chain averages 3 overall / 3 health / 3 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

No

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.37

Registered nurse staffing · state 0.73 · national 0.68

LPN hours / resident day

0.51

Licensed practical nurse staffing · state 0.57 · national 0.87

Aide hours / resident day

1.92

Nurse aide staffing · state 2.53 · national 2.35

Total nurse hours

2.80

All reported nurse hours · state 3.83 · national 3.89

Licensed hours

0.88

RN + LPN hours · state 1.30 · national 1.54

Weekend hours

2.49

Weekend nurse staffing · state 3.35 · national 3.43

Weekend RN hours

0.26

Weekend registered nurse coverage · state 0.50 · national 0.47

Physical therapist

0.00

Reported PT staffing

Adjusted RN hours

0.44

CMS adjusted RN staffing hours

Adjusted total hours

3.36

CMS adjusted total nurse staffing hours

Case-mix index

1.14

Higher values indicate more complex resident acuity

RN turnover

40%

Annual RN turnover · state 44% · national 45%

Total nurse turnover

24%

Annual nurse turnover · state 44% · national 46%

SNF VBP

Value-based purchasing

Program rank

1,042

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

60.65

Composite VBP score used to determine payment impact.

Payment multiplier

1.0158

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Total nurse turnover

10

Baseline 21.21% · Performance 9.38% · Measure score 10 · Achievement 10 · Improvement 9

Adjusted total nurse staffing

2.13

Baseline 3.54 hours · Performance 3.68 hours · Measure score 2.13 · Achievement 2.13 · Improvement 0.14

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.73%
10.72%
1 pts better
No Different than the National Rate · Eligible stays 44 · Observed rate 4.55% · Lower 95% interval 6.24%
Discharge to community 41.68%
50.57%
8.9 pts worse
No Different than the National Rate · Eligible stays 32 · Observed rate 31.25% · Lower 95% interval 29.84%
Medicare spending per beneficiary 0.8
1.02
0.2 pts better
Drug regimen review with follow-up 88%
95.27%
7.3 pts worse
Numerator 22 · Denominator 25
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 25
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator 17 · Too few residents or stays to report publicly.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator 17 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened 4%
2.29%
1.7 pts worse
Numerator 1 · Denominator 25 · Adjusted rate 3.38%
Healthcare-associated infections requiring hospitalization Not Available
7.12%
Not Available · Eligible stays 18 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Staff COVID-19 vaccination coverage 24.56%
8.2%
16.4 pts better
Numerator 14 · Denominator 57
Staff flu vaccination coverage 19.67%
42%
22.3 pts worse
Numerator 12 · Denominator 61
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator 17 · Too few residents or stays to report publicly.
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 9 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 1 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 14 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.0
1.5
0.5 pts better
1.9
0.9 pts better
Long Stay · 20240701-20250630 · Adjusted 1.0 · Observed 1.1 · Expected 2.1 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 2.8
2.1
0.7 pts worse
1.8
1 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.8 · Observed 2.8 · Expected 1.7 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 96.6%
94.0%
2.6 pts better
93.4%
3.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 97.1% · Q2 92.5% · Q3 97.3% · Q4 100.0% · 4Q avg 96.6%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
95.2%
4.8 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 3.4%
3.7%
0.3 pts better
3.3%
0.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 2.9% · Q2 5.0% · Q3 5.4% · Q4 0.0% · 4Q avg 3.4% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
4.0%
4 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 6.8%
4.9%
1.9 pts worse
5.4%
1.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 7.5% · Q3 8.1% · Q4 11.8% · 4Q avg 6.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 27.2%
20.6%
6.6 pts worse
19.6%
7.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 28.6% · Q2 25.0% · Q3 24.3% · Q4 31.4% · 4Q avg 27.2%
Percentage of long-stay residents who received an antipsychotic medication 28.0%
19.8%
8.2 pts worse
16.7%
11.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 32.1% · Q2 23.3% · Q3 29.0% · Q4 27.6% · 4Q avg 28.0% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 16.6%
18.5%
1.9 pts better
16.3%
0.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 11.0% · Q2 31.1% · Q3 11.9% · Q4 11.7% · 4Q avg 16.6% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 16.6%
18.3%
1.7 pts better
14.9%
1.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 8.6% · Q2 30.0% · Q3 19.4% · Q4 5.9% · 4Q avg 16.6% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.9%
1.7%
0.8 pts better
1.0%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 3.2% · Q3 0.0% · Q4 0.0% · 4Q avg 0.9% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.4%
2.5%
1.1 pts better
1.7%
0.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 5.0% · Q3 0.0% · Q4 0.0% · 4Q avg 1.4% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 36.2%
26.0%
10.2 pts worse
19.8%
16.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 23.4% · Q2 30.8% · Q3 43.4% · Q4 48.7% · 4Q avg 36.2%
Percentage of long-stay residents with pressure ulcers 5.1%
4.3%
0.8 pts worse
5.1%
About the same
Long Stay · 2024Q4-2025Q3 · Q1 3.3% · Q2 6.3% · Q3 7.3% · Q4 3.4% · 4Q avg 5.1% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 91.3%
84.3%
7 pts better
81.7%
9.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 95.0% · Q3 92.0% · Q4 93.1% · 4Q avg 91.3%
Percentage of short-stay residents who had an outpatient emergency department visit 25.1%
13.1%
12 pts worse
12.0%
13.1 pts worse
Short Stay · 20240701-20250630 · Adjusted 25.1% · Observed 25.9% · Expected 11.5% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.9%
1.9 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were rehospitalized after a nursing home admission 17.3%
21.3%
4 pts better
23.9%
6.6 pts better
Short Stay · 20240701-20250630 · Adjusted 17.3% · Observed 18.5% · Expected 25.6% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-02-20 · Fire 2025-02-20

8 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2024-04-25 · Fire 2024-04-25

2 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

1 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 3 Health 2023-01-05 · Fire 2023-01-05

0 health deficiencies

No concentrated health issue counts in this cycle.

1 fire-safety deficiencies

Top issue: Miscellaneous (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-04-25

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-05-08

F · Potential for more than minimal harm 2023-01-05

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2023-01-09

Inspection history

Recent health citations

G · Actual harm 2025-11-14

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-11-24

E · Potential for more than minimal harm 2025-11-14

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-12-08

D · Potential for more than minimal harm 2025-11-14

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-12-08

D · Potential for more than minimal harm 2025-11-14

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-12-08

D · Potential for more than minimal harm 2025-11-14

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-12-08

D · Potential for more than minimal harm 2025-11-14

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2025-12-08

D · Potential for more than minimal harm 2025-11-14

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2025-12-08

D · Potential for more than minimal harm 2025-11-14

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-12-08

D · Potential for more than minimal harm 2024-09-22

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2024-10-10

E · Potential for more than minimal harm 2024-04-25

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-05-25

Penalties and ownership

What sits behind the stars

Ownership

Iowa Portfolio Opco Holdings LLC

5% Or Greater Direct Ownership Interest · Organization

100% 20 facilities 2024-08-15
Chaim Rajchenbach Descendants Tr Ua 04282008

5% Or Greater Indirect Ownership Interest · Organization

46% 83 facilities 2024-08-15
Oakway Operations LLC

5% Or Greater Indirect Ownership Interest · Organization

23% 48 facilities 2024-08-15
Doros Generation Trust U/A/D 1/3/12

5% Or Greater Indirect Ownership Interest · Organization

5% 78 facilities 2024-08-15
Beasley, Karla

Operational/Managerial Control · Individual

0% 29 facilities 2024-08-15
Behounek, Linsey

Operational/Managerial Control · Individual

0% 29 facilities 2024-08-15
Borcherding, Jenny

Operational/Managerial Control · Individual

0% 29 facilities 2024-08-15
Burken, Sheri

Operational/Managerial Control · Individual

0% 30 facilities 2024-08-15
Friedenberg, Laura

Operational/Managerial Control · Individual

0% 29 facilities 2024-08-15
Hedberg, Jennifer

Operational/Managerial Control · Individual

0% 29 facilities 2024-08-15
Hennager, Christina

Operational/Managerial Control · Individual

0% 14 facilities 2024-08-15
Heying, Larina

Operational/Managerial Control · Individual

0% 29 facilities 2024-08-15
Houston, Mindy

Operational/Managerial Control · Individual

0% 30 facilities 2024-08-15
Jaeger, Krystle

Operational/Managerial Control · Individual

0% 29 facilities 2024-08-15
Larson, Melissa

Operational/Managerial Control · Individual

0% 29 facilities 2024-08-15
Legacy Healthcare Financial Services LLC

Operational/Managerial Control · Organization

0% 67 facilities 2024-08-15
Love-Steiber, Andrea

Operational/Managerial Control · Individual

0% 1 facilities 2024-10-01
Mcclure, Dorothy

Operational/Managerial Control · Individual

0% 29 facilities 2024-08-15
Otterbeck, Patricia

Operational/Managerial Control · Individual

0% 29 facilities 2024-08-15
Rajchenbach, Chaim

Operational/Managerial Control · Individual

0% 46 facilities 2024-08-15
Shabat, Menachem

Operational/Managerial Control · Individual

0% 84 facilities 2024-08-15
Shabat, Menachem

Corporate Officer · Individual

0% 84 facilities 2024-08-15
Shear, Kiley

Operational/Managerial Control · Individual

0% 29 facilities 2024-08-15
Van Veghel, Elizabeth

Operational/Managerial Control · Individual

0% 29 facilities 2024-08-15
Wierschem, Bobbie

Operational/Managerial Control · Individual

0% 29 facilities 2024-08-15
Wikan, Lou Ann

Operational/Managerial Control · Individual

0% 1 facilities 2024-08-15

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3-star overall rating with 3-star inspections with $8,281 in total fines with 5 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
3 / 5
Staffing
4 / 5
Fines
$8,281
#2

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4-star overall rating with 4-star inspections with $29,689 in total fines with 5 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
4 / 5
Staffing
4 / 5
Fines
$29,689
#3

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Lansing, IA

4-star overall rating with 3-star inspections with 5 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
3 / 5
Staffing
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Fines
$0

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