Federal inspection record · CMS data as of October 1, 2026

Northgate Care Center

960 4th Street NW, Waukon, IA · (563) 568-3493

  • Special Focus Facility

CMS overall rating

1 of 5

Compare with a nearby home →
Certified beds
50
Residents per day
37
Ownership
For-Profit
Chain
Legacy Healthcare
Medicare / Medicaid
Medicare + Medicaid
Certified since
August 1, 1997

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Iowa.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Iowa homes

Northgate Care Center carries 219.25 inspection points. That is fewer than 2% of Iowa's 385 rated homes.

5★4★3★2★1★+7 homes above 230.2105102550100200inspection points → fewer is better on the leftThis home · 219.25 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Iowa: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–7 pts
  • 4★ 7–21 pts
  • 3★ 21–41 pts
  • 2★ 41–86.5 pts
  • 1★ over 86.5 pts

Bars show every rated home in Iowa by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

20 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 1 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 13 4 pts
E 3 8 pts
F 2 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (2)

  1. L

    Ensure that residents are free from significant medication errors.

    March 4, 2026 · Complaint inspection · Pharmacy Service · F760 · Corrected March 25, 2026

  2. G

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    November 14, 2025 · Complaint inspection · Quality of Life and Care · F684 · Corrected November 24, 2025

Everything else, by area of care

Pharmacy Service3F
  1. F

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    March 4, 2026 · Complaint · F761 · Corrected April 2, 2026

  2. D

    Ensure that residents are free from significant medication errors.

    November 14, 2025 · Complaint · F760 · Corrected December 8, 2025

  3. D

    Ensure that residents are free from significant medication errors.

    September 22, 2024 · Complaint · F760 · Corrected October 10, 2024

Resident Rights3D
  1. D

    Ensure that residents are fully informed and understand their health status, care and treatments.

    March 4, 2026 · Standard · F552 · Corrected April 2, 2026

  2. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    November 14, 2025 · Complaint · F550 · Corrected December 8, 2025

  3. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    November 14, 2025 · Complaint · F580 · Corrected December 8, 2025

Resident Assessment and Care Planning3D
  1. D

    Ensure each resident receives an accurate assessment.

    March 4, 2026 · Standard · F641 · Corrected April 2, 2026

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    November 14, 2025 · Complaint · F656 · Corrected December 8, 2025

  3. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    November 14, 2025 · Complaint · F842 · Corrected December 8, 2025

Quality of Life and Care3D
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    March 4, 2026 · Standard · F684 · Corrected April 2, 2026

  2. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    March 4, 2026 · Standard · F688 · Corrected April 2, 2026

  3. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    March 4, 2026 · Standard · F689 · Corrected April 2, 2026

Infection Control2E
  1. E

    Provide and implement an infection prevention and control program.

    March 4, 2026 · Standard · F880 · Corrected April 2, 2026

  2. E

    Provide and implement an infection prevention and control program.

    November 14, 2025 · Complaint · F880 · Corrected December 8, 2025

Administration1F
  1. F

    Have a plan that describes the process for conducting QAPI and QAA activities.

    March 4, 2026 · Standard · F865 · Corrected April 2, 2026

Freedom from Abuse, Neglect, and Exploitation1D
  1. D

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    March 4, 2026 · Standard · F605 · Corrected April 2, 2026

Nursing and Physician Services1D
  1. D

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    November 14, 2025 · Complaint · F725 · Corrected December 8, 2025

Nutrition and Dietary1E
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    April 25, 2024 · Standard · F812 · Corrected May 25, 2024

Inspection history

  1. 2026-03-04

    18 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

  2. 2025-02-20

    0 health deficiencies · 0 fire-safety deficiencies

    No concentrated health issue counts in this cycle.

  3. 2024-04-25

    2 health deficiencies · 1 fire-safety deficiencies

    Top issue: Nutrition and Dietary (1 deficiency)

4

Nursing time per resident, per day

Each resident here gets about 3 h 26 min of nursing staff time a day, 35 min of it from a registered nurse.

This home

3 h 26 min

Iowa average

3 h 52 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 55% of nursing staff and 40% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$56,655 in federal fines on record over the past three years.

DatePenaltyAmount
2026-03-04Fine$56,655

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident daysAbout the same1.41.41.8
Number of outpatient emergency department visits per 1000 long-stay resident days1 pts worse2.91.91.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine4.5 pts better98.7%94.2%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.2 pts better100.0%95.8%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury3.2 pts better0.7%3.9%3.2%
Percentage of long-stay residents who have depressive symptoms4.2 pts better0.0%4.2%13.5%
Percentage of long-stay residents who lose too much weight1.1 pts worse5.5%4.4%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication2.8 pts worse23.8%21.0%19.5%
Percentage of long-stay residents who received an antipsychotic medication3 pts worse22.8%19.8%15.4%
Percentage of long-stay residents who were physically restrained0.2 pts better0.0%0.2%0.1%
Percentage of long-stay residents whose ability to walk independently worsened7.4 pts better7.8%15.2%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased9.6 pts better7.0%16.6%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder1.4 pts better0.0%1.4%0.7%
Percentage of long-stay residents with a urinary tract infection2.4 pts better0.0%2.4%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence6 pts worse31.0%25.0%18.3%
Percentage of long-stay residents with pressure ulcers2.6 pts worse6.7%4.1%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine12.5 pts better96.5%84.0%82.3%
Percentage of short-stay residents who newly received an antipsychotic medication2.1 pts better0.0%2.1%1.5%

·

Who owns and runs it

55 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Beasley, KarlaOperational/Managerial Control · Individual0%29 facilities
Beasley, KarlaAdp Of The SNF · Individual0%29 facilities
Behounek, LinseyOperational/Managerial Control · Individual0%29 facilities
Behounek, LinseyAdp Of The SNF · Individual0%29 facilities
Borcherding, JennyOperational/Managerial Control · Individual0%29 facilities
Borcherding, JennyAdp Of The SNF · Individual0%29 facilities
Burken, SheriOperational/Managerial Control · Individual0%30 facilities
Burken, SheriAdp Of The SNF · Individual0%30 facilities
Cascade Capital Holdings LLCAdp Of The SNF · Organization0%30 facilities
Cascade Capital Partners LLCAdp Of The SNF · Organization0%30 facilities
Ccg Gorgona LLCAdp Of The SNF · Organization0%29 facilities
Friedenberg, LauraOperational/Managerial Control · Individual0%29 facilities
Friedenberg, LauraAdp Of The SNF · Individual0%29 facilities
Friedman, BrianIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%28 facilities
Gorgona Holdco LLCAdp Of The SNF · Organization0%28 facilities
Gorgona Propco Holdings LLCAdp Of The SNF · Organization0%29 facilities
Gorgona Sub Holdco LLCAdp Of The SNF · Organization0%29 facilities
Hedberg, JenniferOperational/Managerial Control · Individual0%29 facilities
Hedberg, JenniferAdp Of The SNF · Individual0%29 facilities
Hennager, ChristinaOperational/Managerial Control · Individual0%14 facilities
Hennager, ChristinaAdp Of The SNF · Individual0%14 facilities
Heying, LarinaOperational/Managerial Control · Individual0%29 facilities
Heying, LarinaAdp Of The SNF · Individual0%29 facilities
Houston, MindyOperational/Managerial Control · Individual0%30 facilities
Houston, MindyAdp Of The SNF · Individual0%30 facilities
Jaeger, KrystleOperational/Managerial Control · Individual0%29 facilities
Jaeger, KrystleAdp Of The SNF · Individual0%29 facilities
Larson, MelissaOperational/Managerial Control · Individual0%29 facilities
Larson, MelissaAdp Of The SNF · Individual0%29 facilities
Legacy Healthcare Financial Services LLCOperational/Managerial Control · Organization0%78 facilities
Legacy Healthcare Financial Services LLCAdp Of The SNF · Organization0%78 facilities
Love-Steiber, AndreaOperational/Managerial Control · Individual0%1 facilities
Love-Steiber, AndreaAdp Of The SNF · Individual0%1 facilities
Mcclure, DorothyOperational/Managerial Control · Individual0%29 facilities
Mcclure, DorothyAdp Of The SNF · Individual0%29 facilities
Mn8 Rh Holdco LLCAdp Of The SNF · Organization0%28 facilities
Otterbeck, PatriciaOperational/Managerial Control · Individual0%29 facilities
Otterbeck, PatriciaAdp Of The SNF · Individual0%29 facilities
Rajchenbach, AvrumIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%27 facilities
Rajchenbach, ChaimOperational/Managerial Control · Individual0%55 facilities
Rajchenbach, ChaimAdp Of The SNF · Individual0%55 facilities
Rajchenbach, RivkaIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%28 facilities
Schwartz, DavidAdp Of The SNF · Individual0%1 facilities
Shabat, AhuvaIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%29 facilities
Shabat, MenachemCorporate Officer · Individual0%86 facilities
Shabat, MenachemOperational/Managerial Control · Individual0%86 facilities
Shear, KileyOperational/Managerial Control · Individual0%29 facilities
Shear, KileyAdp Of The SNF · Individual0%29 facilities
Van Veghel, ElizabethOperational/Managerial Control · Individual0%29 facilities
Van Veghel, ElizabethAdp Of The SNF · Individual0%29 facilities
Waukon Ia Property Holdings, LLCAdp Of The SNF · Organization0%1 facilities
Wierschem, BobbieOperational/Managerial Control · Individual0%29 facilities
Wierschem, BobbieAdp Of The SNF · Individual0%29 facilities
Wikan, Lou AnnOperational/Managerial Control · Individual0%1 facilities
Wikan, Lou AnnAdp Of The SNF · Individual0%1 facilities

·

Fire safety

1 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Gas, Vacuum, and Electrical Systems1F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    April 25, 2024 · K918 · Corrected May 8, 2024

·

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