Crossett, AR

Nightingale At Crossett

2-star overall rating with 2-star inspections with $12,353 in total fines with 11 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

1101 Waterwell Road, Crossett, AR

(870) 364-5721

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

Certified beds

Average residents

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Nightingale

Operator or chain grouping

Approved since

1992-02-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

5 facilities

Chain averages 4 overall / 4 health / 4 staffing / 3 quality stars

Changed ownership

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.35

Registered nurse staffing · state 0.40 · national 0.68

LPN hours / resident day

0.99

Licensed practical nurse staffing · state 0.95 · national 0.87

Aide hours / resident day

2.07

Nurse aide staffing · state 2.72 · national 2.35

Total nurse hours

3.41

All reported nurse hours · state 4.07 · national 3.89

Licensed hours

1.34

RN + LPN hours · state 1.35 · national 1.54

Weekend hours

2.81

Weekend nurse staffing · state 3.48 · national 3.43

Weekend RN hours

0.16

Weekend registered nurse coverage · state 0.27 · national 0.47

Physical therapist

0.00

Reported PT staffing

Adjusted RN hours

0.39

CMS adjusted RN staffing hours

Adjusted total hours

3.78

CMS adjusted total nurse staffing hours

Case-mix index

1.23

Higher values indicate more complex resident acuity

RN turnover

20%

Annual RN turnover · state 48% · national 45%

Total nurse turnover

43%

Annual nurse turnover · state 51% · national 46%

SNF VBP

Value-based purchasing

Program rank

10,295

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

20.85

Composite VBP score used to determine payment impact.

Payment multiplier

0.9825

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Baseline 21.19% · Performance 27.37% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

Baseline 6.76% · Performance 14.98% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

6.34

Baseline 36.36% · Performance 37.78% · Measure score 6.34 · Achievement 6.34 · Improvement 0

Adjusted total nurse staffing

Baseline 3.40 hours · Performance 3.65 hours · Measure score 2 · Achievement 2 · Improvement 0.52

SNF QRP

Medicare quality reporting measures

Measure	Facility	National	Note
Potentially preventable 30-day readmission	15.52%	10.72% 4.8 pts worse	Worse than the National Rate · Eligible stays 80 · Observed rate 27.5% · Lower 95% interval 11.16%
Discharge to community	29.14%	50.57% 21.4 pts worse	Worse than the National Rate · Eligible stays 32 · Observed rate 12.5% · Lower 95% interval 16.52%
Medicare spending per beneficiary	1.31	1.02 0.3 pts worse
Drug regimen review with follow-up	100%	95.27% 4.7 pts better	Numerator 84 · Denominator 84
Falls with major injury	0%	0.77% 0.8 pts better	Numerator 0 · Denominator 84
Discharge self-care score	44.19%	53.69% 9.5 pts worse	Numerator 19 · Denominator 43
Discharge mobility score	51.16%	50.94% 0.2 pts better	Numerator 22 · Denominator 43
Pressure ulcers or injuries, new or worsened	3.57%	2.29% 1.3 pts worse	Numerator 3 · Denominator 84 · Adjusted rate 2.97%
Healthcare-associated infections requiring hospitalization	14.98%	7.12% 7.9 pts worse	Worse than the National Rate · Eligible stays 65 · Observed rate 27.69% · Lower 95% interval 10.18%
Staff COVID-19 vaccination coverage	4.35%	8.2% 3.8 pts worse	Numerator 3 · Denominator 69
Staff flu vaccination coverage	100%	42% 58 pts better	Numerator 63 · Denominator 63
Discharge function score	53.49%	56.45% 3 pts worse	Numerator 23 · Denominator 43
Transfer of health information to provider	100%	95.95% 4 pts better	Numerator 40 · Denominator 40
Transfer of health information to patient	Not Available	96.28%	Numerator Not Available · Denominator 11 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date	37.84%	25.2% 12.6 pts better	Numerator 14 · Denominator 37

Quality measures

Resident outcomes and process scores

Measure	Facility	State	National	Note
Number of hospitalizations per 1000 long-stay resident days	2.5	2.0 0.5 pts worse	1.9 0.6 pts worse	Long Stay · 20240701-20250630 · Adjusted 2.5 · Observed 1.8 · Expected 1.4 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days	4.9	2.2 2.7 pts worse	1.8 3.1 pts worse	Long Stay · 20240701-20250630 · Adjusted 4.9 · Observed 4.0 · Expected 1.4 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	83.6%	94.9% 11.3 pts worse	93.4% 9.8 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 82.4% · Q2 72.7% · Q3 80.7% · Q4 98.2% · 4Q avg 83.6%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	93.1%	96.1% 3 pts worse	95.5% 2.4 pts worse	Long Stay · 2024Q3-2025Q2 · 4Q avg 93.1%
Percentage of long-stay residents experiencing one or more falls with major injury	4.1%	3.9% 0.2 pts worse	3.3% 0.8 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 3.9% · Q2 1.8% · Q3 1.8% · Q4 8.9% · 4Q avg 4.1% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms	0.0%	1.4% 1.4 pts better	11.4% 11.4 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight	6.0%	4.9% 1.1 pts worse	5.4% 0.6 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 5.6% · Q2 4.7% · Q3 11.1% · Q4 2.3% · 4Q avg 6.0%
Percentage of long-stay residents who received an antianxiety or hypnotic medication	25.7%	21.8% 3.9 pts worse	19.6% 6.1 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 23.7% · Q2 25.0% · Q3 25.5% · Q4 28.3% · 4Q avg 25.7%
Percentage of long-stay residents who received an antipsychotic medication	27.7%	12.5% 15.2 pts worse	16.7% 11 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 35.5% · Q2 31.0% · Q3 27.8% · Q4 17.6% · 4Q avg 27.7% · Used in QM five-star
Percentage of long-stay residents who were physically restrained	0.0%	0.1% 0.1 pts better	0.1% 0.1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened	14.6%	11.4% 3.2 pts worse	16.3% 1.7 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 23.1% · Q3 11.8% · Q4 21.3% · 4Q avg 14.6% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased	11.6%	10.4% 1.2 pts worse	14.9% 3.3 pts better	Long Stay · 2024Q4-2025Q3 · Q1 5.7% · Q2 11.9% · Q3 16.3% · Q4 11.4% · 4Q avg 11.6% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder	0.0%	0.7% 0.7 pts better	1.0% 1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection	0.9%	1.1% 0.2 pts better	1.7% 0.8 pts better	Long Stay · 2024Q4-2025Q3 · Q1 4.1% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.9% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	16.7%	14.6% 2.1 pts worse	19.8% 3.1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 8.4% · Q2 20.0% · Q3 24.2% · Q4 12.6% · 4Q avg 16.7%
Percentage of long-stay residents with pressure ulcers	6.2%	4.6% 1.6 pts worse	5.1% 1.1 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 6.5% · Q2 6.1% · Q3 8.6% · Q4 3.6% · 4Q avg 6.2% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	51.5%	81.8% 30.3 pts worse	81.7% 30.2 pts worse	Short Stay · 2024Q4-2025Q3 · Q1 56.9% · Q2 50.0% · Q3 42.9% · Q4 55.2% · 4Q avg 51.5%
Percentage of short-stay residents who had an outpatient emergency department visit	30.5%	13.8% 16.7 pts worse	12.0% 18.5 pts worse	Short Stay · 20240701-20250630 · Adjusted 30.5% · Observed 33.3% · Expected 12.2% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication	0.0%	1.4% 1.4 pts better	1.6% 1.6 pts better	Short Stay · 2024Q4-2025Q3 · Q1 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	21.3%	77.9% 56.6 pts worse	79.7% 58.4 pts worse	Short Stay · 2024Q3-2025Q2 · 4Q avg 21.3%
Percentage of short-stay residents who were rehospitalized after a nursing home admission	38.5%	25.2% 13.3 pts worse	23.9% 14.6 pts worse	Short Stay · 20240701-20250630 · Adjusted 38.5% · Observed 43.1% · Expected 26.7% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-09-19 · Fire 2024-09-19

11 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2023-10-27 · Fire 2023-10-27

6 health deficiencies

Top issue: Resident Rights (2 deficiencies)

2 fire-safety deficiencies

Top issue: Services (1 deficiency)

Cycle 3 Health 2022-07-21 · Fire 2022-07-21

11 health deficiencies

Top issue: Resident Rights (4 deficiencies)

4 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-09-19

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-10-17

F · Potential for more than minimal harm 2024-09-19

K347 · Smoke Deficiencies

Fire Safety

Properly provide smoke detection systems in areas open to corridors.

Corrected 2024-10-17

F · Potential for more than minimal harm 2024-09-19

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-10-17

E · Potential for more than minimal harm 2023-10-27

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-11-17

C · Minimal harm 2023-10-27

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-12-06

F · Potential for more than minimal harm 2022-07-21

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2022-08-15

F · Potential for more than minimal harm 2022-07-21

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2022-08-15

F · Potential for more than minimal harm 2022-07-21

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2022-08-25

F · Potential for more than minimal harm 2022-07-21

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2022-08-15

Inspection history

Recent health citations

F · Potential for more than minimal harm 2024-09-19

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-10-18

F · Potential for more than minimal harm 2024-09-19

F838 · Administration Deficiencies

Health

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Corrected 2024-10-18

E · Potential for more than minimal harm 2024-09-19

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-10-18

E · Potential for more than minimal harm 2024-09-19

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-10-18

E · Potential for more than minimal harm 2024-09-19

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2024-10-18

E · Potential for more than minimal harm 2024-09-19

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-10-18

D · Potential for more than minimal harm 2024-09-19

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-10-18

D · Potential for more than minimal harm 2024-09-19

F567 · Resident Rights Deficiencies

Health

Honor the resident's right to manage his or her financial affairs.

Corrected 2024-10-18

D · Potential for more than minimal harm 2024-09-19

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-10-18

D · Potential for more than minimal harm 2024-09-19

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-10-18

D · Potential for more than minimal harm 2024-09-19

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-10-18

F · Potential for more than minimal harm 2023-10-27

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-11-17

E · Potential for more than minimal harm 2023-10-27

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-11-17

D · Potential for more than minimal harm 2023-10-27

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2023-11-17

D · Potential for more than minimal harm 2023-10-27

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2023-11-17

D · Potential for more than minimal harm 2023-10-27

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-11-17

D · Potential for more than minimal harm 2023-10-27

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-11-17

F · Potential for more than minimal harm 2022-07-21

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-08-15