Federal inspection record · CMS data as of October 1, 2026

Nhc Healthcare, Bristol

245 North Street, Bristol, VA · (276) 669-4711

CMS overall rating

5 of 5

Compare with a nearby home →
Certified beds
120
Residents per day
101
Ownership
For-Profit
Chain
National Healthcare Corporation
Medicare / Medicaid
Medicare + Medicaid
Certified since
September 29, 1982

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Virginia.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change (already 5)

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Virginia homes

Nhc Healthcare, Bristol carries 15 inspection points. That is fewer than 91% of Virginia's 287 rated homes.

5★4★3★2★1★+9 homes above 494.7505102550100200400inspection points → fewer is better on the leftThis home · 15 pts · 5★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Virginia: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–16 pts
  • 4★ 16–45 pts
  • 3★ 45–76.5 pts
  • 2★ 76.5–168.75 pts
  • 1★ over 168.75 pts

Bars show every rated home in Virginia by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

16 health citations on record since 2018. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 9 4 pts
E 6 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    August 20, 2025 · Complaint inspection · Quality of Life and Care · F689 · Corrected October 1, 2025

Everything else, by area of care

Quality of Life and Care7E
  1. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    August 20, 2025 · Complaint · F684 · Corrected October 1, 2025

  2. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    July 15, 2021 · Standard · F689 · Corrected August 27, 2021

  3. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    July 15, 2021 · Standard · F684 · Corrected August 27, 2021

  4. E

    Provide safe and appropriate respiratory care for a resident when needed.

    August 24, 2018 · Standard · F695 · Corrected October 11, 2018

  5. E

    Provide safe, appropriate pain management for a resident who requires such services.

    August 24, 2018 · Standard · F697 · Corrected October 11, 2018

  6. D

    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    August 24, 2018 · Standard · F676 · Corrected October 11, 2018

  7. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    August 24, 2018 · Standard · F684 · Corrected October 11, 2018

Resident Assessment and Care Planning3E
  1. E

    Ensure services provided by the nursing facility meet professional standards of quality.

    July 15, 2021 · Standard · F658 · Corrected August 27, 2021

  2. D

    Ensure each resident receives an accurate assessment.

    August 24, 2018 · Standard · F641 · Corrected October 11, 2018

  3. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    August 24, 2018 · Standard · F842 · Corrected October 11, 2018

Resident Rights2E
  1. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    July 15, 2021 · Standard · F578 · Corrected August 27, 2021

  2. E

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    August 24, 2018 · Standard · F580 · Corrected October 11, 2018

Pharmacy Service2D
  1. D

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    July 15, 2021 · Standard · F757 · Corrected August 27, 2021

  2. D

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    August 24, 2018 · Standard · F757 · Corrected October 11, 2018

Freedom from Abuse, Neglect, and Exploitation1D
  1. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    August 20, 2025 · Complaint · F609 · Corrected October 1, 2025

Inspection history

  1. 2023-12-06

    0 health deficiencies · 3 fire-safety deficiencies

    No concentrated health issue counts in this cycle.

  2. 2021-07-15

    8 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

  3. 2018-08-24

    8 health deficiencies · 1 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 2 min of nursing staff time a day, 47 min of it from a registered nurse.

This home

4 h 2 min

Virginia average

3 h 53 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 53% of nursing staff and 36% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$8,278 in federal fines on record over the past three years.

DatePenaltyAmount
2025-08-20Fine$8,278

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.2 pts worse1.61.41.8
Number of outpatient emergency department visits per 1000 long-stay resident days1.2 pts better0.21.41.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine7.3 pts better98.5%91.2%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine5.6 pts better98.9%93.3%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2.8 pts worse6.3%3.5%3.2%
Percentage of long-stay residents who have depressive symptoms11.8 pts better8.7%20.5%13.5%
Percentage of long-stay residents who lose too much weight4.7 pts worse10.0%5.3%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication10.6 pts worse31.3%20.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication0.5 pts better13.7%14.2%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened3.1 pts worse17.3%14.2%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased8.5 pts worse23.0%14.5%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.4 pts better0.0%0.4%0.7%
Percentage of long-stay residents with a urinary tract infection0.1 pts better1.5%1.6%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.9 pts worse22.2%21.3%18.3%
Percentage of long-stay residents with pressure ulcers1.8 pts worse6.2%4.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine24.7 pts better98.9%74.2%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit7.3 pts better4.2%11.5%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.3 pts better0.0%1.3%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine23.9 pts better97.2%73.3%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission10 pts better12.0%22.0%23.4%

·

Who owns and runs it

22 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Blackrock IncAdp Of The SNF · Organization0%85 facilities
Bowling, AlexandraOperational/Managerial Control · Individual0%2 facilities
Bowling, AlexandraAdp Of The SNF · Individual0%2 facilities
Dodson, VickiOperational/Managerial Control · Individual0%65 facilities
Dodson, VickiAdp Of The SNF · Individual0%65 facilities
Foran, MichelleOperational/Managerial Control · Individual0%1 facilities
Kidd, BrianOperational/Managerial Control · Individual0%66 facilities
Kidd, BrianAdp Of The SNF · Individual0%66 facilities
Morgan Stanley Institutional Advisors LLCIndirect Ownership Interest · Organization0%41 facilities
Nason Jr., HowardManaging Control - Governing Body · Individual0%8 facilities
Nason Jr., HowardCorporate Officer · Individual0%8 facilities
Nason Jr., HowardOperational/Managerial Control · Individual0%8 facilities
National Health CorporationAdp Of The SNF · Organization0%59 facilities
National Health Investors, Inc.Adp Of The SNF · Organization0%31 facilities
National Healthcare CorporationOperational/Managerial Control · Organization0%61 facilities
National Healthcare CorporationAdp Of The SNF · Organization0%61 facilities
Nhc-Op LPOperational/Managerial Control · Organization0%62 facilities
Nhc/Delaware IncDirect Ownership Interest · Organization0%46 facilities
Ussery, RobertOperational/Managerial Control · Individual0%57 facilities
Vanguard Group IncAdp Of The SNF · Organization0%84 facilities
Whorley, MajorOperational/Managerial Control · Individual0%1 facilities
Whorley, MajorAdp Of The SNF · Individual0%1 facilities

·

Fire safety

7 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke4F
  1. D

    Meet other general requirements.

    December 6, 2023 · K932 · Corrected November 8, 2024

  2. F

    Properly install and monitor supervisory attachments on automatic sprinkler systems.

    July 15, 2021 · K352 · Corrected December 17, 2021

  3. F

    Inspect, test, and maintain automatic sprinkler systems.

    July 15, 2021 · K353 · Corrected December 17, 2021

  4. C

    Inspect, test, and maintain automatic sprinkler systems.

    August 24, 2018 · K353 · Corrected August 31, 2020

Egress1D
  1. D

    Install emergency lighting that can last at least 1 1/2 hours.

    December 6, 2023 · K291 · Corrected November 8, 2024

Gas, Vacuum, and Electrical Systems1D
  1. D

    Ensure that testing and maintenance of electrical equipment is performed.

    December 6, 2023 · K921 · Corrected November 8, 2024

Miscellaneous1F
  1. F

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    July 15, 2021 · K761 · Corrected December 17, 2021

·

Other homes nearby

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    Worst citation, 3 yrs
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    Nursing / resident / day
    3 h
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  3. Greystone Health Care Center

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    Worst citation, 3 yrs
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    Nursing / resident / day
    4 h 22 min
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