Federal inspection record · CMS data as of October 1, 2026

Greystone Health Care Center

181 Dunlap Road, Blountville, TN · (423) 323-7112

CMS overall rating

1 of 5

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Certified beds
160
Residents per day
111
Ownership
For-Profit
Chain
Prestige Administrative Services
Medicare / Medicaid
Medicare + Medicaid
Certified since
December 14, 1989

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Tennessee.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Tennessee homes

Greystone Health Care Center carries 65 inspection points. That is fewer than 17% of Tennessee's 300 rated homes.

5★4★3★2★1★+9 homes above 175.505102550100inspection points → fewer is better on the leftThis home · 65 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Tennessee: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–9 pts
  • 4★ 9–17 pts
  • 3★ 17–31 pts
  • 2★ 31–61 pts
  • 1★ over 61 pts

Bars show every rated home in Tennessee by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

31 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 25 4 pts
E 3 8 pts
F 2 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. G

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    July 31, 2024 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected August 24, 2024

Everything else, by area of care

Resident Rights7E
  1. D

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    July 22, 2026 · Standard · F582 · Corrected August 28, 2026

  2. D

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    May 14, 2025 · Complaint · F557 · Corrected May 21, 2025

  3. D

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    April 7, 2025 · Complaint · F557 · Corrected May 21, 2025

  4. E

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    October 30, 2024 · Standard · F578 · Corrected November 29, 2024

  5. D

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    October 30, 2024 · Standard · F565 · Corrected November 29, 2024

  6. D

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    October 30, 2024 · Standard · F582 · Corrected November 29, 2024

  7. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    October 30, 2024 · Standard · F584 · Corrected November 29, 2024

Resident Assessment and Care Planning6D
  1. D

    Ensure each resident receives an accurate assessment.

    July 22, 2026 · Standard · F641 · Corrected August 28, 2026

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    July 22, 2026 · Standard · F656 · Corrected August 28, 2026

  3. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    July 22, 2026 · Standard · F657 · Corrected August 28, 2026

  4. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    October 30, 2024 · Standard · F644 · Corrected November 29, 2024

  5. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    October 30, 2024 · Standard · F842 · Corrected November 29, 2024

  6. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    October 13, 2021 · Standard · F842 · Corrected November 15, 2021

Quality of Life and Care5D
  1. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    July 22, 2026 · Standard · F689 · Corrected August 28, 2026

  2. D

    Provide enough food/fluids to maintain a resident's health.

    July 22, 2026 · Standard · F692 · Corrected August 28, 2026

  3. D

    Provide safe and appropriate respiratory care for a resident when needed.

    July 22, 2026 · Standard · F695 · Corrected August 28, 2026

  4. D

    Provide safe and appropriate respiratory care for a resident when needed.

    October 30, 2024 · Standard · F695 · Corrected November 29, 2024

  5. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    July 31, 2024 · Complaint · F684 · Corrected August 24, 2024

Nutrition and Dietary3F
  1. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    July 22, 2026 · Standard · F812 · Corrected August 28, 2026

  2. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    October 30, 2024 · Standard · F812 · Corrected November 29, 2024

  3. E

    Dispose of garbage and refuse properly.

    October 30, 2024 · Standard · F814 · Corrected November 29, 2024

Infection Control3E
  1. D

    Provide and implement an infection prevention and control program.

    July 22, 2026 · Standard · F880 · Corrected August 28, 2026

  2. D

    Provide and implement an infection prevention and control program.

    April 7, 2025 · Complaint · F880 · Corrected May 2, 2025

  3. E

    Provide and implement an infection prevention and control program.

    October 30, 2024 · Standard · F880 · Corrected November 29, 2024

Environmental2D
  1. D

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    July 22, 2026 · Standard · F919 · Corrected August 28, 2026

  2. D

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    October 30, 2024 · Standard · F919 · Corrected November 29, 2024

Pharmacy Service2D
  1. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    October 30, 2024 · Standard · F755 · Corrected November 29, 2024

  2. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    October 30, 2024 · Standard · F761 · Corrected November 29, 2024

Administration1D
  1. D

    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    July 22, 2026 · Standard · F849 · Corrected August 28, 2026

Nursing and Physician Services1F
  1. F

    Post nurse staffing information every day.

    October 30, 2024 · Standard · F732 · Corrected November 29, 2024

Inspection history

  1. 2026-07-22

    11 health deficiencies · 2 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  2. 2024-10-30

    17 health deficiencies · 5 fire-safety deficiencies

    Top issue: Resident Rights (6 deficiencies)

  3. 2021-10-13

    3 health deficiencies · 1 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

4

Nursing time per resident, per day

Each resident here gets about 4 h 22 min of nursing staff time a day, 44 min of it from a registered nurse.

This home

4 h 22 min

Tennessee average

3 h 49 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 60% of nursing staff and 59% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$15,041 in federal fines on record over the past three years.

DatePenaltyAmount
2024-07-31Fine$15,041

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.1 pts worse1.71.61.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.1 pts better1.41.51.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine9 pts better98.5%89.5%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.2 pts better98.0%93.8%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.3 pts worse4.6%3.3%3.2%
Percentage of long-stay residents who have depressive symptoms14.6 pts better0.3%14.9%13.5%
Percentage of long-stay residents who lose too much weight0.8 pts worse6.8%6.0%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication18 pts worse49.7%31.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication1.1 pts worse18.1%17.0%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened0.3 pts better15.1%15.4%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased2 pts better11.5%13.5%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.6 pts better0.0%0.6%0.7%
Percentage of long-stay residents with a urinary tract infection1.2 pts better0.5%1.7%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence5.2 pts worse24.2%19.0%18.3%
Percentage of long-stay residents with pressure ulcers2.6 pts worse7.4%4.8%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine6.4 pts better85.8%79.4%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit5 pts better6.3%11.3%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.6 pts worse2.3%1.7%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine9.7 pts better88.9%79.2%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission5.3 pts worse27.9%22.6%23.4%

·

Who owns and runs it

12 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
B&Y Healthcare S Corp5% Or Greater Direct Ownership Interest · Organization50%74 facilities
B&Y Trust5% Or Greater Indirect Ownership Interest · Organization50%78 facilities
Cody Healthcare S Corp5% Or Greater Direct Ownership Interest · Organization50%75 facilities
Craig Flashner 2007 Trust5% Or Greater Indirect Ownership Interest · Organization50%78 facilities
Flashner, CraigCorporate Director · Individual0%78 facilities
Flashner, CraigOperational/Managerial Control · Individual0%78 facilities
Kirk, KristineW-2 Managing Employee · Individual0%77 facilities
Norcross, RobertContracted Managing Employee · Individual0%78 facilities
Northpoint Regional LLCOperational/Managerial Control · Organization0%8 facilities
Perlstein, YitzchokOperational/Managerial Control · Individual0%78 facilities
Prestige Administrative Services, LLCOperational/Managerial Control · Organization0%75 facilities
Rogers, StaceyContracted Managing Employee · Individual0%78 facilities

·

Fire safety

8 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke3E
  1. E

    Install corridor and hallway doors that block smoke.

    July 22, 2026 · K363 · Corrected August 26, 2026

  2. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    October 30, 2024 · K321 · Corrected November 29, 2024

  3. D

    Install corridor and hallway doors that block smoke.

    October 30, 2024 · K363 · Corrected November 29, 2024

Services2D
  1. D

    Have properly installed electrical wiring and gas equipment.

    July 22, 2026 · K511 · Corrected August 26, 2026

  2. D

    Have properly installed electrical wiring and gas equipment.

    October 30, 2024 · K511 · Corrected November 29, 2024

Gas, Vacuum, and Electrical Systems2E
  1. D

    Meet requirements for the installation and maintenance of electrical systems.

    April 14, 2025 · K911 · Corrected May 2, 2025

  2. E

    Ensure that testing and maintenance of electrical equipment is performed.

    October 13, 2021 · K921 · Corrected December 1, 2021

Miscellaneous1D
  1. D

    Have restrictions on the use of portable space heaters.

    October 30, 2024 · K781 · Corrected November 29, 2024

·

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