Federal inspection record · CMS data as of October 1, 2026
New England Pediatric Care
78 Boston Road, North Billerica, MA · (978) 667-5123
- Certified beds
- 80
- Residents per day
- 73
- Ownership
- Non-Profit
- Chain
- No chain reported
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- April 12, 2023
1
How this home got 5 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Massachusetts.
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Staffing
★★★★★−1 star
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★+1 star
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★5 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Massachusetts homes
New England Pediatric Care carries 3 inspection points. That is fewer than 93% of Massachusetts's 339 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Massachusetts: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–6 pts
- 4★ 6–24 pts
- 3★ 24–41 pts
- 2★ 41–76 pts
- 1★ over 76 pts
Bars show every rated home in Massachusetts by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
4 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Resident Assessment and Care Planning2D
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Rights1E
- E
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care1D
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspection history
2026-04-01
0 health deficiencies · 7 fire-safety deficiencies
No concentrated health issue counts in this cycle.
2025-03-20
2 health deficiencies · 9 fire-safety deficiencies
Top issue: Resident Assessment and Care Planning (1 deficiency)
2024-04-09
2 health deficiencies · 1 fire-safety deficiencies
Top issue: Quality of Life and Care (1 deficiency)
4
Nursing time per resident, per day
Each resident here gets about 5 h 36 min of nursing staff time a day, 58 min of it from a registered nurse.
This home
5 h 36 min
Massachusetts average
3 h 56 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 30% of nursing staff and 27% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.6 pts worse | 2.4 | 1.8 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.8 pts better | 0.6 | 1.4 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine5.4 pts better | 98.3% | 92.9% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine6.5 pts better | 100.0% | 93.5% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury3.4 pts better | 0.0% | 3.4% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms17.4 pts better | 0.0% | 17.4% | 13.5% |
| Percentage of long-stay residents who lose too much weight1.3 pts better | 3.7% | 5.0% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication61.1 pts worse | 80.6% | 19.5% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication21.5 pts better | 0.0% | 21.5% | 15.4% |
| Percentage of long-stay residents who were physically restrained5.3 pts worse | 5.4% | 0.1% | 0.1% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.4 pts worse | 1.1% | 0.7% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1.3 pts worse | 3.0% | 1.7% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence16.5 pts better | 3.9% | 20.4% | 18.3% |
| Percentage of long-stay residents with pressure ulcers2.4 pts worse | 6.6% | 4.2% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine7.6 pts better | 86.5% | 78.9% | 82.3% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.4 pts better | 0.0% | 1.4% | 1.5% |
·
Who owns and runs it
11 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Tufts Medical Center Parent Inc | 5% Or Greater Indirect Ownership Interest · Organization | 100% | 1 facilities |
| Tufts-Medical Center, Parent Inc. | 5% Or Greater Direct Ownership Interest · Organization | 100% | 1 facilities |
| Agba, Chibueze | Corporate Director · Individual | 0% | 3 facilities |
| Mazerall, Lauren | W-2 Managing Employee · Individual | 0% | 1 facilities |
| Mazerall, Lauren | Corporate Officer · Individual | 0% | 1 facilities |
| Mazerall, Lauren | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Mcdonald, John | W-2 Managing Employee · Individual | 0% | 1 facilities |
| Mcdonald, John | Corporate Director · Individual | 0% | 1 facilities |
| Tufts-Medical Center, Parent Inc. | Operational/Managerial Control · Organization | 0% | 1 facilities |
| Weinstein, Jeffrey | Corporate Director · Individual | 0% | 1 facilities |
| Zane, Ellen | Corporate Director · Individual | 0% | 1 facilities |
·
Fire safety
17 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke9F
- F
Have an enclosure around a vertical opening shaft.
- F
Have approved installation, maintenance and testing program for fire alarm systems.
- F
Inspect, test, and maintain automatic sprinkler systems.
- F
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- F
Have an enclosure around a vertical opening shaft.
- F
Inspect, test, and maintain automatic sprinkler systems.
- F
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E
Have approved installation, maintenance and testing program for fire alarm systems.
- F
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous3F
- F
Have simulated fire drills held at unexpected times.
- F
Provide a written emergency evacuation plan.
- E
Have simulated fire drills held at unexpected times.
Egress2F
- F
Keep aisles, corridors, and exits free of obstruction in case of emergency.
- F
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Gas, Vacuum, and Electrical Systems2F
- F
Have generator or other power source capable of supplying service within 10 seconds.
- F
Meet requirements for the installation and maintenance of electrical systems.
Services1F
- F
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
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Other homes nearby
-
Life Care Center Of Merrimack Valley
Billerica, MA · Life Care Centers Of America
★★★★★- Worst citation, 3 yrs
- H
- Nursing / resident / day
- 4 h 11 min
- Fines
- $161,920
-
Sunny Acres Skilled Nursing And Rehabilitation Ctr
Chelmsford, MA
★★★★★- Worst citation, 3 yrs
- D
- Nursing / resident / day
- 3 h 19 min
- Fines
- $0
-
Vantage at Lowell LLC
Lowell, MA · Vantage Care
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 3 h 53 min
- Fines
- $27,877