Federal inspection record · CMS data as of October 1, 2026
New Castle Health And Rehabilitation Center
32 Buena Vista Drive, New Castle, DE · (302) 328-2580
- Special Focus Facility
- Certified beds
- 120
- Residents per day
- 113
- Ownership
- For-Profit
- Chain
- Saber Healthcare Group
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- February 15, 1991
1
How this home got 2 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
-
Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Delaware.
-
Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★+1 star
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★2 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Delaware homes
New Castle Health And Rehabilitation Center carries 176 inspection points. That is fewer than 7% of Delaware's 43 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Delaware: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–20 pts
- 4★ 20–57 pts
- 3★ 57–80 pts
- 2★ 80–139.25 pts
- 1★ over 139.25 pts
Bars show every rated home in Delaware by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
47 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (3)
-
J
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
J
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Everything else, by area of care
Quality of Life and Care9D
- D
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- D
Provide enough food/fluids to maintain a resident's health.
- D
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
- D
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- D
Provide enough food/fluids to maintain a resident's health.
- D
Provide safe, appropriate pain management for a resident who requires such services.
- D
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Resident Assessment and Care Planning8E
- D
Ensure services provided by the nursing facility meet professional standards of quality.
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- E
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D
Ensure each resident receives an accurate assessment.
- D
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Plan the resident's discharge to meet the resident's goals and needs.
Resident Rights7E
- E
Ensure that residents are fully informed and understand their health status, care and treatments.
- D
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
- D
Allow residents to self-administer drugs if determined clinically appropriate.
- D
Reasonably accommodate the needs and preferences of each resident.
- E
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Freedom from Abuse, Neglect, and Exploitation7E
- E
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- E
Respond appropriately to all alleged violations.
- D
Respond appropriately to all alleged violations.
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D
Respond appropriately to all alleged violations.
- D
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Pharmacy Service4E
- D
Ensure medication error rates are not 5 percent or greater.
- E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary3F
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Infection Control3F
- F
Provide and implement an infection prevention and control program.
- D
Develop and implement policies and procedures for flu and pneumonia vaccinations.
- D
Provide and implement an infection prevention and control program.
Nursing and Physician Services2E
- E
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
- E
Observe each nurse aide's job performance and give regular training.
Environmental1D
- D
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Inspection history
2025-12-13
13 health deficiencies · 0 fire-safety deficiencies
Top issue: Quality of Life and Care (5 deficiencies)
2024-11-26
15 health deficiencies · 1 fire-safety deficiencies
Top issue: Freedom from Abuse and Neglect and Exploitation (4 deficiencies)
2024-02-01
19 health deficiencies · 2 fire-safety deficiencies
Top issue: Quality of Life and Care (5 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 45 min of nursing staff time a day, 55 min of it from a registered nurse.
This home
3 h 45 min
Delaware average
4 h 29 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 48% of nursing staff and 43% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$47,730 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2025-12-13 | Fine | $29,206 |
| 2025-05-06 | Fine | $18,524 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.3 pts better | 97.5% | 96.2% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine1.2 pts better | 100.0% | 98.8% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1.5 pts worse | 4.4% | 2.9% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms6.8 pts better | 3.8% | 10.6% | 13.5% |
| Percentage of long-stay residents who lose too much weight4.9 pts better | 0.6% | 5.5% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication11.5 pts better | 10.4% | 21.9% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication4.9 pts worse | 15.5% | 10.6% | 15.4% |
| Percentage of long-stay residents who were physically restrainedAbout the same | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened6.2 pts better | 5.9% | 12.1% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased6.1 pts better | 6.2% | 12.3% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.1 pts worse | 0.5% | 0.4% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1.1 pts better | 0.8% | 1.9% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence8.5 pts better | 10.8% | 19.3% | 18.3% |
| Percentage of long-stay residents with pressure ulcers0.5 pts worse | 3.9% | 3.4% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine22.4 pts worse | 62.1% | 84.5% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit4.6 pts better | 6.2% | 10.8% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.1 pts worse | 1.0% | 0.9% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine6.1 pts better | 94.5% | 88.4% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission0.7 pts better | 22.0% | 22.7% | 23.4% |
·
Who owns and runs it
29 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| B&B Reimbursement Consulting Inc. | Adp Of The SNF · Organization | 0% | 2 facilities |
| Benjamin N. Volpe Family Dynasty Trust (Dated December 29, 2020) | Adp Of The SNF · Organization | 0% | 49 facilities |
| Bnv Dynasty LLC | Adp Of The SNF · Organization | 0% | 48 facilities |
| Carroll, Michelle | Operational/Managerial Control · Individual | 0% | 11 facilities |
| Carroll, Michelle | Adp Of The SNF · Individual | 0% | 11 facilities |
| Citrin Cooperman Advisors LLC | Adp Of The SNF · Organization | 0% | 110 facilities |
| Decanted William I. Weisberg Family Dynasty Trust (Dated Sept 30, 2020 | Adp Of The SNF · Organization | 0% | 49 facilities |
| New Castle Re Group LLC | Adp Of The SNF · Organization | 0% | 1 facilities |
| Nicoluzakis, Gregory | Corporate Officer · Individual | 0% | 121 facilities |
| Nicoluzakis, Gregory | Adp Of The SNF · Individual | 0% | 121 facilities |
| Rastogi, Ritu | Operational/Managerial Control · Individual | 0% | 4 facilities |
| Rastogi, Ritu | Adp Of The SNF · Individual | 0% | 4 facilities |
| Saber Governance LLC | Operational/Managerial Control · Organization | 0% | 120 facilities |
| Saber Governance LLC | Adp Of The SNF · Organization | 0% | 120 facilities |
| Saber Healthcare Group LLC | Adp Of The SNF · Organization | 0% | 77 facilities |
| Shg Management LLC | Operational/Managerial Control · Organization | 0% | 104 facilities |
| Shg Management LLC | Adp Of The SNF · Organization | 0% | 104 facilities |
| Shg Rez LLC | Adp Of The SNF · Organization | 0% | 5 facilities |
| Slocum, Daesha | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Slocum, Daesha | Adp Of The SNF · Individual | 0% | 1 facilities |
| Volpe, Benjamin | Corporate Director · Individual | 0% | 121 facilities |
| Volpe, Benjamin | Corporate Officer · Individual | 0% | 121 facilities |
| Volpe, Benjamin | Adp Of The SNF · Individual | 0% | 121 facilities |
| Weisberg, William | Corporate Director · Individual | 0% | 123 facilities |
| Weisberg, William | Corporate Officer · Individual | 0% | 123 facilities |
| Weisberg, William | Individual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual | 0% | 123 facilities |
| Weisberg, William | Adp Of The SNF · Individual | 0% | 123 facilities |
| Wiw Dynasty LLC | Adp Of The SNF · Organization | 0% | 51 facilities |
| Ziegler Financing Corporation | Adp Of The SNF · Organization | 0% | 5 facilities |
·
Fire safety
3 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke2E
- E
Install smoke barrier doors that can resist smoke for at least 20 minutes.
- E
Install an approved automatic sprinkler system.
Egress1D
- D
Keep aisles, corridors, and exits free of obstruction in case of emergency.
·
Other homes nearby
-
Jeanne Jugan Residence
Newark, DE
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 7 h 39 min
- Fines
- $0
-
Excelcare At Newark LLC
Newark, DE · Excelcare
★★★★★- Worst citation, 3 yrs
- J
- Nursing / resident / day
- 3 h 54 min
- Fines
- $29,309
-
Cadia Rehabilitation Pike Creek
Wilmington, DE · Cadia Healthcare
★★★★★- Worst citation, 3 yrs
- J
- Nursing / resident / day
- 4 h 24 min
- Fines
- $105,729