Federal inspection record · CMS data as of October 1, 2026

Excelcare At Newark LLC

4949 Ogletown-Stanton Road, Newark, DE · (302) 998-6900

CMS overall rating

2 of 5

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Certified beds
101
Residents per day
83
Ownership
For-Profit
Chain
Excelcare
Medicare / Medicaid
Medicare + Medicaid
Certified since
January 23, 1984

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Delaware.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Delaware homes

Excelcare At Newark LLC carries 139.25 inspection points. That is fewer than 16% of Delaware's 43 rated homes.

5★4★3★2★1★05102550100200inspection points → fewer is better on the leftThis home · 139.25 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Delaware: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–20 pts
  • 4★ 20–57 pts
  • 3★ 57–80 pts
  • 2★ 80–139.25 pts
  • 1★ over 139.25 pts

Bars show every rated home in Delaware by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

41 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 1 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 2 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 28 4 pts
E 4 8 pts
F 3 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 2 0 pts
C 1 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (3)

  1. J

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    December 23, 2025 · Complaint inspection · Quality of Life and Care · F684 · Corrected January 26, 2026

  2. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    February 19, 2025 · Standard inspection · Quality of Life and Care · F689 · Corrected March 31, 2025

  3. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    March 19, 2024 · Complaint inspection · Quality of Life and Care · F689 · Corrected May 9, 2024

Everything else, by area of care

Resident Assessment and Care Planning12E
  1. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    April 1, 2026 · Standard · F657 · Corrected May 12, 2026

  2. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    December 23, 2025 · Complaint · F657 · Corrected January 26, 2026

  3. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    December 23, 2025 · Complaint · F842 · Corrected January 26, 2026

  4. E

    Ensure each resident receives an accurate assessment.

    February 19, 2025 · Standard · F641 · Corrected March 31, 2025

  5. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    February 19, 2025 · Standard · F658 · Corrected March 31, 2025

  6. E

    Ensure services provided by the nursing facility meet professional standards of quality.

    March 19, 2024 · Complaint · F658 · Corrected May 9, 2024

  7. D

    Ensure each resident receives an accurate assessment.

    March 19, 2024 · Complaint · F641 · Corrected May 9, 2024

  8. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    March 19, 2024 · Standard · F656 · Corrected May 9, 2024

  9. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    March 19, 2024 · Complaint · F657 · Corrected May 9, 2024

  10. D

    Plan the resident's discharge to meet the resident's goals and needs.

    March 19, 2024 · Complaint · F660 · Corrected May 9, 2024

  11. D

    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    March 19, 2024 · Complaint · F661 · Corrected May 9, 2024

  12. B

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    March 19, 2024 · Complaint · F842 · Corrected May 9, 2024

Resident Rights8E
  1. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    April 1, 2026 · Standard · F578 · Corrected May 12, 2026

  2. D

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    December 23, 2025 · Complaint · F561 · Corrected January 26, 2026

  3. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    December 23, 2025 · Complaint · F580 · Corrected January 26, 2026

  4. E

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    February 19, 2025 · Standard · F565 · Corrected March 31, 2025

  5. D

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    February 19, 2025 · Standard · F582 · Corrected March 31, 2025

  6. D

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    March 19, 2024 · Complaint · F561 · Corrected May 9, 2024

  7. D

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    March 19, 2024 · Complaint · F582 · Corrected May 9, 2024

  8. B

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    March 19, 2024 · Complaint · F584 · Corrected May 9, 2024

Nutrition and Dietary4F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    April 1, 2026 · Standard · F812 · Corrected May 12, 2026

  2. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    February 19, 2025 · Standard · F812 · Corrected March 31, 2025

  3. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 19, 2024 · Complaint · F812 · Corrected May 9, 2024

  4. D

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    March 19, 2024 · Complaint · F803 · Corrected May 9, 2024

Pharmacy Service4E
  1. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    April 1, 2026 · Standard · F761 · Corrected May 12, 2026

  2. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    February 19, 2025 · Standard · F761 · Corrected March 31, 2025

  3. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    March 19, 2024 · Complaint · F758 · Corrected May 9, 2024

  4. C

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    March 19, 2024 · Standard · F756 · Corrected May 9, 2024

Freedom from Abuse, Neglect, and Exploitation4D
  1. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    April 1, 2026 · Standard · F609 · Corrected May 12, 2026

  2. D

    Respond appropriately to all alleged violations.

    April 1, 2026 · Standard · F610 · Corrected May 12, 2026

  3. D

    Respond appropriately to all alleged violations.

    February 19, 2025 · Standard · F610 · Corrected March 31, 2025

  4. D

    Respond appropriately to all alleged violations.

    March 19, 2024 · Complaint · F610 · Corrected May 9, 2024

Quality of Life and Care4D
  1. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    April 1, 2026 · Standard · F689 · Corrected May 12, 2026

  2. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    March 19, 2024 · Complaint · F688 · Corrected May 9, 2024

  3. D

    Provide safe and appropriate respiratory care for a resident when needed.

    March 19, 2024 · Standard · F695 · Corrected May 9, 2024

  4. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    March 19, 2024 · Standard · F698 · Corrected May 9, 2024

Infection Control1D
  1. D

    Provide and implement an infection prevention and control program.

    March 19, 2024 · Standard · F880 · Corrected May 9, 2024

Administration1D
  1. D

    Develop, implement, and/or maintain an effective training program for all new and existing staff members.

    March 19, 2024 · Standard · F940 · Corrected May 9, 2024

Inspection history

  1. 2026-04-01

    12 health deficiencies · 0 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (3 deficiencies)

  2. 2025-02-19

    8 health deficiencies · 0 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (2 deficiencies)

  3. 2024-03-19

    21 health deficiencies · 0 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (7 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 54 min of nursing staff time a day, 47 min of it from a registered nurse.

This home

3 h 54 min

Delaware average

4 h 29 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 41% of nursing staff and 24% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$29,309 in federal fines on record over the past three years.

DatePenaltyAmount
2025-02-19Fine$13,270
2024-03-19Fine$16,039

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.4 pts worse2.21.81.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.7 pts better0.61.31.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine3.4 pts better99.6%96.2%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine1.9 pts worse96.9%98.8%95.3%
Percentage of long-stay residents experiencing one or more falls with major injuryAbout the same2.9%2.9%3.2%
Percentage of long-stay residents who have depressive symptoms1.3 pts better9.3%10.6%13.5%
Percentage of long-stay residents who lose too much weight1.4 pts better4.1%5.5%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication5.4 pts better16.5%21.9%19.5%
Percentage of long-stay residents who received an antipsychotic medication0.2 pts better10.4%10.6%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened0.5 pts better11.6%12.1%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased1.5 pts better10.8%12.3%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.4 pts better0.0%0.4%0.7%
Percentage of long-stay residents with a urinary tract infection1.9 pts better0.0%1.9%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.1 pts better19.2%19.3%18.3%
Percentage of long-stay residents with pressure ulcers1.1 pts better2.3%3.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine10.9 pts better95.4%84.5%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit8.1 pts better2.7%10.8%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.7 pts better0.2%0.9%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine2.3 pts better90.7%88.4%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission2.3 pts worse25.0%22.7%23.4%

·

Who owns and runs it

2 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Frankel, Eliyahu5% Or Greater Indirect Ownership Interest · Individual40%10 facilities
Frankel, EliyahuOperational/Managerial Control · Individual0%10 facilities

·

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