Columbus, OH

New Albany Care Center

2-star overall rating with 2-star inspections with $12,149 in total fines with 12 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

5691 Thompson Road, Columbus, OH

(614) 855-8866

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

1 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

67

Certified beds

Average residents

57

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Optalis Health & Rehabilitation

Operator or chain grouping

Approved since

1998-04-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.00

Registered nurse staffing

LPN hours / resident day

0.00

Licensed practical nurse staffing

Aide hours / resident day

0.00

Nurse aide staffing

Weekend hours

0.00

Weekend nurse staffing

RN turnover

55%

Annual RN turnover

Total nurse turnover

47%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 96.6%
92.4%
4.2 pts better
93.4%
3.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 94.1%
94.5%
0.4 pts worse
95.5%
1.4 pts worse
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 2.6%
3.3%
0.7 pts better
3.3%
0.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 35.9%
26.1%
9.8 pts worse
11.4%
24.5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 8.8%
6.2%
2.6 pts worse
5.4%
3.4 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 15.8%
25.4%
9.6 pts better
19.6%
3.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 5.1%
11.5%
6.4 pts better
16.7%
11.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 10.8%
7.7%
3.1 pts worse
16.3%
5.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 8.0%
6.2%
1.8 pts worse
14.9%
6.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.9%
0.2%
0.7 pts worse
1.0%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 0.9%
0.5%
0.4 pts worse
1.7%
0.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 24.8%
21.7%
3.1 pts worse
19.8%
5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 8.6%
3.7%
4.9 pts worse
5.1%
3.5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 96.4%
78.1%
18.3 pts better
81.7%
14.7 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 12.5%
12.5%
About the same
12.0%
0.5 pts worse
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 0.9%
1.2%
0.3 pts better
1.6%
0.7 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 91.2%
75.6%
15.6 pts better
79.7%
11.5 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 29.1%
25.1%
4 pts worse
23.9%
5.2 pts worse
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-02-06 · Fire 2025-02-06

12 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

4 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2022-08-22 · Fire 2022-08-22

17 health deficiencies

Top issue: Quality of Life and Care (8 deficiencies)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2019-12-28 · Fire 2019-12-28

9 health deficiencies

Top issue: Resident Assessment and Care Planning (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-02-06

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-03-14

F · Potential for more than minimal harm 2025-02-06

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-03-14

F · Potential for more than minimal harm 2025-02-06

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2025-03-14

F · Potential for more than minimal harm 2025-02-06

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-03-14

F · Potential for more than minimal harm 2022-08-22

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2022-09-29

F · Potential for more than minimal harm 2022-08-22

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2022-09-29

F · Potential for more than minimal harm 2022-08-22

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2022-09-29

Inspection history

Recent health citations

F · Potential for more than minimal harm 2025-02-06

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-03-14

D · Potential for more than minimal harm 2025-02-06

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-03-14

D · Potential for more than minimal harm 2025-02-06

F567 · Resident Rights Deficiencies

Health

Honor the resident's right to manage his or her financial affairs.

Corrected 2025-03-14

D · Potential for more than minimal harm 2025-02-06

F569 · Resident Rights Deficiencies

Health

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Corrected 2025-03-14

D · Potential for more than minimal harm 2025-02-06

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-03-14

D · Potential for more than minimal harm 2025-02-06

F685 · Quality of Life and Care Deficiencies

Health

Assist a resident in gaining access to vision and hearing services.

Corrected 2025-03-14

D · Potential for more than minimal harm 2025-02-06

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-03-14

D · Potential for more than minimal harm 2025-02-06

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-03-14

D · Potential for more than minimal harm 2025-02-06

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2025-03-14

D · Potential for more than minimal harm 2025-02-06

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2025-03-14

D · Potential for more than minimal harm 2025-02-06

F805 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2025-03-14

D · Potential for more than minimal harm 2025-02-06

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-03-14

G · Actual harm 2024-12-17

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-01-07

D · Potential for more than minimal harm 2024-12-17

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-01-07

D · Potential for more than minimal harm 2024-12-17

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-01-07

G · Actual harm 2024-11-20

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-12-05

D · Potential for more than minimal harm 2024-07-12

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-07-30

D · Potential for more than minimal harm 2023-07-12

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-07-31

D · Potential for more than minimal harm 2023-07-12

F660 · Resident Assessment and Care Planning Deficiencies

Health

Plan the resident's discharge to meet the resident's goals and needs.

Corrected 2023-07-31

D · Potential for more than minimal harm 2023-07-12

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2023-07-31

D · Potential for more than minimal harm 2023-07-12

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-07-31

D · Potential for more than minimal harm 2023-04-25

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2023-05-26

D · Potential for more than minimal harm 2023-04-25

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-05-26

D · Potential for more than minimal harm 2022-08-22

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2022-09-29

D · Potential for more than minimal harm 2022-08-22

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2022-09-29

D · Potential for more than minimal harm 2022-08-22

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2022-09-29

D · Potential for more than minimal harm 2022-08-22

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2022-09-29

D · Potential for more than minimal harm 2022-08-22

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2022-09-29

D · Potential for more than minimal harm 2022-08-22

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-09-29

D · Potential for more than minimal harm 2022-08-22

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2022-09-29

D · Potential for more than minimal harm 2022-08-22

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2022-09-29

D · Potential for more than minimal harm 2022-08-22

F740 · Quality of Life and Care Deficiencies

Health

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2022-09-29

D · Potential for more than minimal harm 2022-08-22

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2022-09-29

D · Potential for more than minimal harm 2022-08-22

F881 · Infection Control Deficiencies

Health

Implement a program that monitors antibiotic use.

Corrected 2022-09-29

C · Minimal harm 2022-08-22

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2022-09-29

E · Potential for more than minimal harm 2019-12-28

F557 · Resident Rights Deficiencies

Health

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2020-01-23

D · Potential for more than minimal harm 2019-12-28

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2020-01-23

D · Potential for more than minimal harm 2019-12-28

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2020-01-23

Penalties and ownership

What sits behind the stars

$12,149 2024-12-17

Fine

Fine · fine $12,149

Fine

Ownership

Om Holdco 2 LLC

5% Or Greater Direct Ownership Interest · Organization

100% 5 facilities 2022-06-01
Charles A. Dunn Agreement Of Trust 3.14.2001

5% Or Greater Indirect Ownership Interest · Organization

0% 19 facilities 2022-06-01
Charles Franklin LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 21 facilities 2022-06-01
Gilliland, Kacy

Operational/Managerial Control · Individual

0% 1 facilities 2022-06-01
Hemant Shah 2018 Irrevocable Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 21 facilities 2022-06-01
Ndife, Anita

Operational/Managerial Control · Individual

0% 2 facilities 2025-01-01
Optalis LP Investors 2 LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 5 facilities 2022-06-01
Optum Management Solutions. Inc

Operational/Managerial Control · Organization

0% 32 facilities 2022-06-01
Osso, Melissa

Operational/Managerial Control · Individual

0% 1 facilities 2025-01-01
Paar 108 LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 28 facilities 2022-06-01
Patel, Rajan

Operational/Managerial Control · Individual

0% 32 facilities 2022-06-01
Pinal R. Patel 2017 Irrevocable Trust F/B/O Aarna R. Patel

5% Or Greater Indirect Ownership Interest · Organization

0% 26 facilities 2022-06-01
Pinal R. Patel 2017 Irrevocable Trust F/B/O Ansh R. Patel

5% Or Greater Indirect Ownership Interest · Organization

0% 26 facilities 2022-06-01
Pinal R. Patel 2020 Irrevocable Family Trust Uad 10-6-2020

5% Or Greater Indirect Ownership Interest · Organization

0% 26 facilities 2022-06-01
Rajan G Patel 2020 Irr Fam Tr Uad 12-3-2020

5% Or Greater Indirect Ownership Interest · Organization

0% 26 facilities 2022-06-01
Sharon, Robert

Operational/Managerial Control · Individual

0% 28 facilities 2024-05-13
Siena Lending Group LLC

5% Or Greater Security Interest · Organization

0% 16 facilities 2022-06-01
Snw LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 21 facilities 2022-06-01

Nearby options

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2-star overall rating with 1-star inspections with Special Focus status with $179,297 in total fines with 34 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
1 / 5
Staffing
4 / 5
Fines
$179,297
#2

Otterbein Gahanna

Gahanna, OH

1-star overall rating with 1-star inspections with 34 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
3 / 5
Fines
$0
#3

Otterbein New Albany

New Albany, OH

1-star overall rating with 1-star inspections with 32 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
4 / 5
Fines
$0

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