12 health deficiencies
Top issue: Resident Assessment and Care Planning (5 deficiencies)
0 fire-safety deficiencies
No concentrated fire-safety issue counts in this cycle.
Natchitoches, LA
1-star overall rating with 1-star inspections with $616,611 in total fines with 12 recent health deficiencies
750 Keyser Avenue, Natchitoches, LA
(318) 352-8779
Overall
1 / 5
CMS overall stars
Health inspections
1 / 5
Survey and complaint cycles
Staffing
2 / 5
RN + nurse staffing
Quality measures
1 / 5
Resident outcomes and process measures
Quick facts
Beds
98
Certified beds
Average residents
54
Average occupied residents
Ownership
For-Profit
Publicly displayed owner type
Chain
Norbert Bennett & Donald Denz
Operator or chain grouping
Approved since
1994-07-01
CMS approved date
Coverage
Medicare + Medicaid
Participation flags
Chain footprint
29 facilities
Chain averages 2 overall / 2 health / 3 staffing / 2 quality stars
Changed ownership
No
Within the last 12 months
Family council
Yes
Resident and family council reported
Sprinklers
Yes
Automatic sprinklers in all required areas
Staffing
RN hours / resident day
0.28
Registered nurse staffing · state 0.32 · national 0.68
LPN hours / resident day
1.25
Licensed practical nurse staffing · state 1.18 · national 0.87
Aide hours / resident day
2.05
Nurse aide staffing · state 2.33 · national 2.35
Total nurse hours
3.57
All reported nurse hours · state 3.81 · national 3.89
Licensed hours
1.52
RN + LPN hours · state 1.49 · national 1.54
Weekend hours
3.02
Weekend nurse staffing · state 3.26 · national 3.43
Weekend RN hours
0.15
Weekend registered nurse coverage · state 0.22 · national 0.47
Physical therapist
0.06
Reported PT staffing · state 0.06 · national 0.07
Adjusted RN hours
0.32
CMS adjusted RN staffing hours
Adjusted total hours
4.12
CMS adjusted total nurse staffing hours
Case-mix index
1.18
Higher values indicate more complex resident acuity
RN turnover
40%
Annual RN turnover · state 44% · national 45%
Total nurse turnover
73%
Annual nurse turnover · state 48% · national 46%
SNF VBP
Program rank
7,842
Lower is better among SNFs in the FY 2026 VBP program.
Performance score
28.63
Composite VBP score used to determine payment impact.
Payment multiplier
0.9851
Above 1.000 increases Medicare payment; below 1.000 reduces it.
Program components
Readmission
Not reported
This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.
Healthcare-associated infections
Not reported
This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.
Total nurse turnover
0
Baseline 74.70% · Performance 77.01% · Measure score 0 · Achievement 0 · Improvement 0
Adjusted total nurse staffing
5.73
Baseline 4.51 hours · Performance 4.71 hours · Measure score 5.73 · Achievement 5.73 · Improvement 1.02
SNF QRP
| Measure | Facility | National | Note |
|---|---|---|---|
| Potentially preventable 30-day readmission | 10.1% |
10.72%
0.6 pts better
|
No Different than the National Rate · Eligible stays 36 · Observed rate 8.33% · Lower 95% interval 6.83% |
| Discharge to community | Not Available |
50.57%
|
Not Available · Eligible stays 18 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly. |
| Medicare spending per beneficiary | 1.22 |
1.02
0.2 pts worse
|
|
| Drug regimen review with follow-up | 100% |
95.27%
4.7 pts better
|
Numerator 22 · Denominator 22 |
| Falls with major injury | 0% |
0.77%
0.8 pts better
|
Numerator 0 · Denominator 22 |
| Discharge self-care score | Not Available |
53.69%
|
Numerator Not Available · Denominator 8 · Too few residents or stays to report publicly. |
| Discharge mobility score | Not Available |
50.94%
|
Numerator Not Available · Denominator 8 · Too few residents or stays to report publicly. |
| Pressure ulcers or injuries, new or worsened | 18.18% |
2.29%
15.9 pts worse
|
Numerator 4 · Denominator 22 · Adjusted rate 12.3% |
| Healthcare-associated infections requiring hospitalization | Not Available |
7.12%
|
Not Available · Eligible stays 16 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly. |
| Staff COVID-19 vaccination coverage | 5.88% |
8.2%
2.3 pts worse
|
Numerator 5 · Denominator 85 |
| Staff flu vaccination coverage | 8.24% |
42%
33.8 pts worse
|
Numerator 7 · Denominator 85 |
| Discharge function score | Not Available |
56.45%
|
Numerator Not Available · Denominator 8 · Too few residents or stays to report publicly. |
| Transfer of health information to provider | Not Available |
95.95%
|
Numerator Not Available · Denominator 10 · Too few residents or stays to report publicly. |
| Transfer of health information to patient | Not Available |
96.28%
|
Numerator Not Available · Denominator 3 · Too few residents or stays to report publicly. |
| Resident COVID-19 vaccinations up to date | Not Available |
25.2%
|
Numerator Not Available · Denominator 10 · Too few residents or stays to report publicly. |
Quality measures
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days | 2.6 |
2.6
About the same
|
1.9
0.7 pts worse
|
Long Stay · 20240701-20250630 · Adjusted 2.6 · Observed 3.3 · Expected 2.5 · Used in QM five-star |
| Number of outpatient emergency department visits per 1000 long-stay resident days | 4.5 |
2.8
1.7 pts worse
|
1.8
2.7 pts worse
|
Long Stay · 20240701-20250630 · Adjusted 4.5 · Observed 5.2 · Expected 1.9 · Used in QM five-star |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 99.1% |
92.0%
7.1 pts better
|
93.4%
5.7 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 98.2% · Q4 98.0% · 4Q avg 99.1% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 98.4% |
94.9%
3.5 pts better
|
95.5%
2.9 pts better
|
Long Stay · 2024Q3-2025Q2 · 4Q avg 98.4% |
| Percentage of long-stay residents experiencing one or more falls with major injury | 1.4% |
3.4%
2 pts better
|
3.3%
1.9 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 1.7% · Q2 0.0% · Q3 1.8% · Q4 2.0% · 4Q avg 1.4% · Used in QM five-star |
| Percentage of long-stay residents who have depressive symptoms | 2.9% |
1.8%
1.1 pts worse
|
11.4%
8.5 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 7.3% · Q3 2.5% · Q4 2.3% · 4Q avg 2.9% |
| Percentage of long-stay residents who lose too much weight | 7.2% |
5.2%
2 pts worse
|
5.4%
1.8 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 8.8% · Q2 10.2% · Q3 3.7% · Q4 6.2% · 4Q avg 7.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 22.6% |
23.1%
0.5 pts better
|
19.6%
3 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 24.6% · Q2 19.6% · Q3 21.8% · Q4 24.5% · 4Q avg 22.6% |
| Percentage of long-stay residents who received an antipsychotic medication | 26.8% |
24.4%
2.4 pts worse
|
16.7%
10.1 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 27.0% · Q2 25.7% · Q3 30.6% · Q4 23.3% · 4Q avg 26.8% · Used in QM five-star |
| Percentage of long-stay residents who were physically restrained | 0.0% |
0.2%
0.2 pts better
|
0.1%
0.1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | 37.1% |
22.2%
14.9 pts worse
|
16.3%
20.8 pts worse
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 37.1% · Used in QM five-star |
| Percentage of long-stay residents whose need for help with daily activities has increased | 24.1% |
20.1%
4 pts worse
|
14.9%
9.2 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 21.4% · Q2 27.8% · Q3 15.0% · Q4 32.5% · 4Q avg 24.1% · Used in QM five-star |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 2.1% |
1.6%
0.5 pts worse
|
1.0%
1.1 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 2.1% · Q2 2.2% · Q3 2.1% · Q4 1.8% · 4Q avg 2.1% · Used in QM five-star |
| Percentage of long-stay residents with a urinary tract infection | 2.3% |
2.6%
0.3 pts better
|
1.7%
0.6 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.9% · Q3 5.5% · Q4 2.0% · 4Q avg 2.3% · Used in QM five-star |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 12.0% |
16.9%
4.9 pts better
|
19.8%
7.8 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 13.5% · Q2 11.3% · Q3 6.2% · Q4 17.1% · 4Q avg 12.0% |
| Percentage of long-stay residents with pressure ulcers | 10.0% |
6.2%
3.8 pts worse
|
5.1%
4.9 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 8.6% · Q2 11.4% · Q3 7.7% · Q4 12.6% · 4Q avg 10.0% · Used in QM five-star |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 84.0% |
83.6%
0.4 pts better
|
81.7%
2.3 pts better
|
Short Stay · 2024Q4-2025Q3 · Q2 76.9% · Q3 90.5% · 4Q avg 84.0% |
| Percentage of short-stay residents who had an outpatient emergency department visit | 17.7% |
14.7%
3 pts worse
|
12.0%
5.7 pts worse
|
Short Stay · 20240701-20250630 · Adjusted 17.7% · Observed 20.8% · Expected 13.2% · Used in QM five-star |
| Percentage of short-stay residents who newly received an antipsychotic medication | 11.9% |
3.3%
8.6 pts worse
|
1.6%
10.3 pts worse
|
Short Stay · 2024Q4-2025Q3 · 4Q avg 11.9% · Used in QM five-star |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 84.6% |
76.2%
8.4 pts better
|
79.7%
4.9 pts better
|
Short Stay · 2024Q3-2025Q2 · 4Q avg 84.6% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission | 35.3% |
27.8%
7.5 pts worse
|
23.9%
11.4 pts worse
|
Short Stay · 20240701-20250630 · Adjusted 35.3% · Observed 45.8% · Expected 31.0% · Used in QM five-star |
Survey summary
Top issue: Resident Assessment and Care Planning (5 deficiencies)
0 fire-safety deficiencies
No concentrated fire-safety issue counts in this cycle.
Top issue: Quality of Life and Care (5 deficiencies)
4 fire-safety deficiencies
Top issue: Egress (1 deficiency)
Top issue: Quality of Life and Care (10 deficiencies)
4 fire-safety deficiencies
Top issue: Smoke (2 deficiencies)
Fire safety
Fire Safety
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2024-02-09
Fire Safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2024-02-16
Fire Safety
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-02-16
Fire Safety
Ensure electrical receptacles or cover plates have distinctive color or marking.
Corrected 2024-02-16
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-02-27
Fire Safety
Provide rooms that can be unlocked from inside without a key.
Corrected 2023-02-27
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2023-02-27
Fire Safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-02-27
Inspection history
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2026-02-21
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-02-21
Health
Honor the resident's right to manage his or her financial affairs.
Corrected 2026-02-21
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-02-21
Health
Provide and implement an infection prevention and control program.
Corrected 2026-02-21
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-07-09
Health
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-04-14
Health
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected 2025-04-14
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-04-14
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-04-14
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-04-14
Health
Provide activities to meet all resident's needs.
Corrected 2025-04-14
Health
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-02-04
Health
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2025-02-04
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-11-27
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-11-27
Health
Dispose of garbage and refuse properly.
Corrected 2024-11-27
Health
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2024-11-27
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-11-25
Health
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2024-11-25
Health
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2024-11-25
Health
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Corrected 2024-10-09
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-06-17
Health
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2024-06-17
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-02-09
Health
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2024-02-09
Health
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-02-09
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-02-09
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-02-09
Health
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-02-09
Health
Dispose of garbage and refuse properly.
Corrected 2024-02-09
Health
Provide and implement an infection prevention and control program.
Corrected 2024-02-09
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-02-09
Health
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-02-09
Health
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2024-02-09
Health
Provide appropriate foot care.
Corrected 2024-02-09
Health
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2024-02-09
Health
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-12-10
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-12-10
Health
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2023-12-10
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-12-10
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-12-10
Health
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2023-12-10
Health
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-12-10
Health
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2023-12-10
Health
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2023-12-10
Health
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-12-10
Health
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-12-10
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-12-10
Health
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-12-10
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-09-15
Health
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2023-09-15
Health
Ensure each resident receives an accurate assessment.
Corrected 2023-09-15
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-06-28
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2023-06-28
Health
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2023-06-28
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-06-28
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-05-01
Health
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Corrected 2023-05-01
Health
Keep all essential equipment working safely.
Corrected 2023-05-01
Health
Provide and implement an infection prevention and control program.
Corrected 2023-02-14
Health
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-02-14
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-02-14
Health
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2023-02-14
Health
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2023-02-14
Health
Post nurse staffing information every day.
Corrected 2023-02-14
Health
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-02-14
Health
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected 2023-02-14
Health
Implement a program that monitors antibiotic use.
Corrected 2023-02-14
Health
Provide enough food/fluids to maintain a resident's health.
Corrected 2023-02-14
Health
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-02-14
Health
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected 2023-02-14
Health
Dispose of garbage and refuse properly.
Corrected 2023-02-14
Health
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected 2023-02-14
Health
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2023-02-14
Penalties and ownership
Fine · fine $212,875
Fine
Fine · fine $235,974
Fine
Fine · fine $69,521
Fine
Fine · fine $98,241
Fine
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Indirect Ownership Interest · Individual
W-2 Managing Employee · Individual
5% Or Greater Indirect Ownership Interest · Individual
5% Or Greater Indirect Ownership Interest · Organization
5% Or Greater Indirect Ownership Interest · Organization
5% Or Greater Indirect Ownership Interest · Organization
Nearby options
Natchitoches, LA
2-star overall rating with 2-star inspections with 21 recent health deficiencies
Natchitoches, LA
2-star overall rating with 2-star inspections with $123,305 in total fines with 2 recent health deficiencies
Coushatta, LA
2-star overall rating with 3-star inspections with $12,735 in total fines with 6 recent health deficiencies
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