Natchitoches, LA

Courtyard Of Natchitoches

2-star overall rating with 2-star inspections with 21 recent health deficiencies

708 Keyser Avenue, Natchitoches, LA

(318) 214-4361

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

112

Certified beds

Average residents

82

Average occupied residents

Ownership

Government

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1987-01-30

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Hospital-based

Yes

CMS reports the provider resides in a hospital

Staffing

Hours and turnover

RN hours / resident day

0.27

Registered nurse staffing · state 0.32 · national 0.68

LPN hours / resident day

1.09

Licensed practical nurse staffing · state 1.18 · national 0.87

Aide hours / resident day

2.92

Nurse aide staffing · state 2.33 · national 2.35

Total nurse hours

4.27

All reported nurse hours · state 3.81 · national 3.89

Licensed hours

1.35

RN + LPN hours · state 1.49 · national 1.54

Weekend hours

3.60

Weekend nurse staffing · state 3.26 · national 3.43

Weekend RN hours

0.17

Weekend registered nurse coverage · state 0.22 · national 0.47

Physical therapist

0.03

Reported PT staffing · state 0.06 · national 0.07

Adjusted RN hours

0.32

CMS adjusted RN staffing hours

Adjusted total hours

5.13

CMS adjusted total nurse staffing hours

Case-mix index

1.14

Higher values indicate more complex resident acuity

RN turnover

0%

Annual RN turnover

Total nurse turnover

26%

Annual nurse turnover · state 48% · national 46%

SNF VBP

Value-based purchasing

Program rank

1,753

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

54.21

Composite VBP score used to determine payment impact.

Payment multiplier

1.0090

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

2.40

Baseline 4.26% · Performance 7.12% · Measure score 2.40 · Achievement 2.40 · Improvement 0

Total nurse turnover

10

Baseline 52.58% · Performance 23.68% · Measure score 10 · Achievement 10 · Improvement 9

Adjusted total nurse staffing

3.86

Baseline 4.12 hours · Performance 4.18 hours · Measure score 3.86 · Achievement 3.86 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 12.22%
10.72%
1.5 pts worse
No Different than the National Rate · Eligible stays 80 · Observed rate 15% · Lower 95% interval 8.23%
Discharge to community 47.8%
50.57%
2.8 pts worse
No Different than the National Rate · Eligible stays 51 · Observed rate 43.14% · Lower 95% interval 35.71%
Medicare spending per beneficiary 1.02
1.02
About the same
Drug regimen review with follow-up 98.46%
95.27%
3.2 pts better
Numerator 64 · Denominator 65
Falls with major injury 3.08%
0.77%
2.3 pts worse
Numerator 2 · Denominator 65
Discharge self-care score 53.66%
53.69%
About the same
Numerator 22 · Denominator 41
Discharge mobility score 51.22%
50.94%
0.3 pts better
Numerator 21 · Denominator 41
Pressure ulcers or injuries, new or worsened 6.15%
2.29%
3.9 pts worse
Numerator 4 · Denominator 65 · Adjusted rate 6.59%
Healthcare-associated infections requiring hospitalization 7.12%
7.12%
About the same
No Different than the National Rate · Eligible stays 45 · Observed rate 6.67% · Lower 95% interval 4.19%
Staff COVID-19 vaccination coverage 6.73%
8.2%
1.5 pts worse
Numerator 7 · Denominator 104
Staff flu vaccination coverage 100%
42%
58 pts better
Numerator 105 · Denominator 105
Discharge function score 60.98%
56.45%
4.5 pts better
Numerator 25 · Denominator 41
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 15 · Too few residents or stays to report publicly.
Transfer of health information to patient 95.45%
96.28%
0.8 pts worse
Numerator 21 · Denominator 22
Resident COVID-19 vaccinations up to date 6.25%
25.2%
18.9 pts worse
Numerator 2 · Denominator 32

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.6
2.6
About the same
1.9
0.7 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.6 · Observed 2.5 · Expected 1.8 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 4.9
2.8
2.1 pts worse
1.8
3.1 pts worse
Long Stay · 20240701-20250630 · Adjusted 4.9 · Observed 4.6 · Expected 1.6 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 84.4%
92.0%
7.6 pts worse
93.4%
9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 81.4% · Q2 88.5% · Q3 85.7% · Q4 82.3% · 4Q avg 84.4%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 95.3%
94.9%
0.4 pts better
95.5%
0.2 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 95.3%
Percentage of long-stay residents experiencing one or more falls with major injury 3.7%
3.4%
0.3 pts worse
3.3%
0.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.7% · Q2 5.1% · Q3 2.4% · Q4 2.5% · 4Q avg 3.7% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
1.8%
1.8 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 4.1%
5.2%
1.1 pts better
5.4%
1.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.3% · Q2 2.8% · Q3 1.4% · Q4 6.9% · 4Q avg 4.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 23.2%
23.1%
0.1 pts worse
19.6%
3.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 26.9% · Q2 24.3% · Q3 22.5% · Q4 18.9% · 4Q avg 23.2%
Percentage of long-stay residents who received an antipsychotic medication 31.1%
24.4%
6.7 pts worse
16.7%
14.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 27.6% · Q2 32.8% · Q3 31.5% · Q4 32.7% · 4Q avg 31.1% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 22.7%
22.2%
0.5 pts worse
16.3%
6.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 21.1% · Q2 19.5% · Q3 27.0% · Q4 23.0% · 4Q avg 22.7% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 17.9%
20.1%
2.2 pts better
14.9%
3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 11.6% · Q2 22.1% · Q3 19.7% · Q4 18.2% · 4Q avg 17.9% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 2.6%
1.6%
1 pts worse
1.0%
1.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.9% · Q2 3.0% · Q3 1.2% · Q4 2.3% · 4Q avg 2.6% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 2.9%
2.6%
0.3 pts worse
1.7%
1.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 2.4% · Q2 1.3% · Q3 5.1% · Q4 2.6% · 4Q avg 2.9% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 20.6%
16.9%
3.7 pts worse
19.8%
0.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 22.4% · Q2 13.6% · Q3 24.5% · Q4 21.6% · 4Q avg 20.6%
Percentage of long-stay residents with pressure ulcers 2.8%
6.2%
3.4 pts better
5.1%
2.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.7% · Q2 3.3% · Q3 1.3% · Q4 3.7% · 4Q avg 2.8% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 77.4%
83.6%
6.2 pts worse
81.7%
4.3 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 79.6% · Q2 74.1% · Q3 78.8% · Q4 77.6% · 4Q avg 77.4%
Percentage of short-stay residents who had an outpatient emergency department visit 25.7%
14.7%
11 pts worse
12.0%
13.7 pts worse
Short Stay · 20240701-20250630 · Adjusted 25.7% · Observed 26.3% · Expected 11.4% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
3.3%
3.3 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 77.6%
76.2%
1.4 pts better
79.7%
2.1 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 77.6%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 23.1%
27.8%
4.7 pts better
23.9%
0.8 pts better
Short Stay · 20240701-20250630 · Adjusted 23.1% · Observed 21.1% · Expected 21.8% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-09-25 · Fire 2024-09-25

21 health deficiencies

Top issue: Resident Rights (5 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2023-08-16 · Fire 2023-08-16

15 health deficiencies

Top issue: Quality of Life and Care (5 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 3 Health 2022-08-03 · Fire 2022-08-03

8 health deficiencies

Top issue: Infection Control (2 deficiencies)

1 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2023-08-16

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-10-01

D · Potential for more than minimal harm 2022-08-03

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2022-08-31

Inspection history

Recent health citations

E · Potential for more than minimal harm 2026-01-07

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Not marked corrected

D · Potential for more than minimal harm 2026-01-07

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Not marked corrected

D · Potential for more than minimal harm 2026-01-07

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Not marked corrected

D · Potential for more than minimal harm 2025-09-17

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2025-11-01

D · Potential for more than minimal harm 2025-09-17

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-11-01

D · Potential for more than minimal harm 2025-09-17

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-11-01

D · Potential for more than minimal harm 2025-06-10

F602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2025-07-25

D · Potential for more than minimal harm 2025-06-10

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2025-07-25

E · Potential for more than minimal harm 2025-05-29

F604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2025-07-13

E · Potential for more than minimal harm 2025-05-29

F700 · Quality of Life and Care Deficiencies

Health

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2025-07-13

D · Potential for more than minimal harm 2025-03-05

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-04-18

D · Potential for more than minimal harm 2024-12-03

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-12-17

D · Potential for more than minimal harm 2024-12-03

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-12-17

D · Potential for more than minimal harm 2024-12-03

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-12-17

E · Potential for more than minimal harm 2024-09-25

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-11-09

E · Potential for more than minimal harm 2024-09-25

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2024-11-09

D · Potential for more than minimal harm 2024-09-25

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2024-11-09

D · Potential for more than minimal harm 2024-09-25

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-11-09

D · Potential for more than minimal harm 2024-09-25

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-11-09

D · Potential for more than minimal harm 2024-09-25

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-11-09

D · Potential for more than minimal harm 2024-09-25

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-11-09

D · Potential for more than minimal harm 2024-09-25

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-11-09

D · Potential for more than minimal harm 2024-09-25

F806 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2024-11-09

D · Potential for more than minimal harm 2024-09-25

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-11-09

E · Potential for more than minimal harm 2024-03-25

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-05-08

D · Potential for more than minimal harm 2024-03-25

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-05-08

D · Potential for more than minimal harm 2023-10-24

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-12-06

E · Potential for more than minimal harm 2023-08-16

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-09-29

E · Potential for more than minimal harm 2023-08-16

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-09-29

D · Potential for more than minimal harm 2023-08-16

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2023-09-29

D · Potential for more than minimal harm 2023-08-16

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-09-29

D · Potential for more than minimal harm 2023-08-16

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2023-09-29

D · Potential for more than minimal harm 2023-08-16

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-09-29

D · Potential for more than minimal harm 2023-08-16

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-09-29

D · Potential for more than minimal harm 2023-08-16

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-09-29

D · Potential for more than minimal harm 2023-08-16

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-09-29

D · Potential for more than minimal harm 2023-08-16

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2023-09-29

E · Potential for more than minimal harm 2022-08-03

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2022-09-01

D · Potential for more than minimal harm 2022-08-03

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2022-09-01

D · Potential for more than minimal harm 2022-08-03

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2022-09-01

D · Potential for more than minimal harm 2022-08-03

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2022-09-01

D · Potential for more than minimal harm 2022-08-03

F868 · Administration Deficiencies

Health

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Corrected 2022-09-01

D · Potential for more than minimal harm 2022-08-03

F887 · Infection Control Deficiencies

Health

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2022-09-01

D · Potential for more than minimal harm 2022-08-03

F888 · Infection Control Deficiencies

Health

Ensure staff are vaccinated for COVID-19

Corrected 2022-09-01

Penalties and ownership

What sits behind the stars

Ownership

Corkern, Ronald

Corporate Director · Individual

0% 1 facilities 2021-08-01
Halm, Wayne

Corporate Director · Individual

0% 1 facilities 2024-03-27
Ingram, Christopher

Corporate Director · Individual

0% 1 facilities 2021-08-01
Jones, Valencia

Corporate Director · Individual

0% 1 facilities 2022-05-15
Luster, John

Corporate Director · Individual

0% 1 facilities 2021-08-01
Moffett, Henry

Corporate Director · Individual

0% 1 facilities 2024-08-28
Newton, Michael

Corporate Director · Individual

0% 1 facilities 2021-08-01
Soileau, Damian

Operational/Managerial Control · Individual

0% 1 facilities 2025-03-01
Soileau, Damian

Corporate Officer · Individual

0% 1 facilities 2013-04-01

Nearby options

Other facilities in reach

#2

Natchitoches Community Care Center

Natchitoches, LA

2-star overall rating with 2-star inspections with $123,305 in total fines with 2 recent health deficiencies

Overall
2 / 5
Health
2 / 5
Staffing
4 / 5
Fines
$123,305
#3

Green Meadow Haven

Coushatta, LA

2-star overall rating with 3-star inspections with $12,735 in total fines with 6 recent health deficiencies

Overall
2 / 5
Health
3 / 5
Staffing
1 / 5
Fines
$12,735

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