Millcreek, UT

Monument Healthcare Canyon Rim

4-star overall rating with 3-star inspections with $6,676 in total fines

2730 East 3300 South, Millcreek, UT

(801) 487-0897

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

90

Certified beds

Average residents

64

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Monument Health Group

Operator or chain grouping

Approved since

1984-08-03

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

14 facilities

Chain averages 3 overall / 3 health / 3 staffing / 5 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

1.08

Registered nurse staffing · state 1.19 · national 0.68

LPN hours / resident day

0.30

Licensed practical nurse staffing · state 0.51 · national 0.87

Aide hours / resident day

1.92

Nurse aide staffing · state 2.37 · national 2.35

Total nurse hours

3.29

All reported nurse hours · state 4.06 · national 3.89

Licensed hours

1.37

RN + LPN hours · state 1.69 · national 1.54

Weekend hours

2.63

Weekend nurse staffing · state 3.52 · national 3.43

Weekend RN hours

0.59

Weekend registered nurse coverage · state 0.84 · national 0.47

Physical therapist

0.00

Reported PT staffing · state 0.12 · national 0.07

Adjusted RN hours

1.09

CMS adjusted RN staffing hours

Adjusted total hours

3.33

CMS adjusted total nurse staffing hours

Case-mix index

1.35

Higher values indicate more complex resident acuity

RN turnover

67%

Annual RN turnover · state 43% · national 45%

Total nurse turnover

66%

Annual nurse turnover · state 52% · national 46%

SNF VBP

Value-based purchasing

Program rank

12,123

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

13.78

Composite VBP score used to determine payment impact.

Payment multiplier

0.9813

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Total nurse turnover

0

Baseline 65.71% · Performance 72.34% · Measure score 0 · Achievement 0 · Improvement 0

Adjusted total nurse staffing

2.76

Baseline 4.39 hours · Performance 3.86 hours · Measure score 2.76 · Achievement 2.76 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission Not Available
10.72%
Not Available · Eligible stays 15 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Discharge to community Not Available
50.57%
Not Available · Eligible stays 12 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Medicare spending per beneficiary Not Available
1.02
Too few residents or stays to report publicly.
Drug regimen review with follow-up Not Available
95.27%
Numerator Not Available · Denominator 8 · Too few residents or stays to report publicly.
Falls with major injury Not Available
0.77%
Numerator Not Available · Denominator 8 · Too few residents or stays to report publicly.
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator 6 · Too few residents or stays to report publicly.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator 6 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened Not Available
2.29%
Numerator Not Available · Denominator 8 · Adjusted rate Not Available · Too few residents or stays to report publicly.
Healthcare-associated infections requiring hospitalization Not Available
7.12%
Not Available · Eligible stays 7 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 60
Staff flu vaccination coverage 41.11%
42%
0.9 pts worse
Numerator 37 · Denominator 90
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator 6 · Too few residents or stays to report publicly.
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 5 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 1 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 6 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 96.8%
96.8%
About the same
93.4%
3.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 97.2% · Q2 100.0% · Q3 97.4% · Q4 93.8% · 4Q avg 96.8%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.3%
98.0%
0.7 pts worse
95.5%
1.8 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 97.3%
Percentage of long-stay residents experiencing one or more falls with major injury 3.2%
2.6%
0.6 pts worse
3.3%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.8% · Q2 2.8% · Q3 0.0% · Q4 6.2% · 4Q avg 3.2% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 15.1%
16.1%
1 pts better
11.4%
3.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.9% · Q2 0.0% · Q3 3.7% · Q4 36.4% · 4Q avg 15.1%
Percentage of long-stay residents who lose too much weight 1.3%
3.8%
2.5 pts better
5.4%
4.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 5.7% · Q3 0.0% · Q4 0.0% · 4Q avg 1.3%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 31.8%
24.1%
7.7 pts worse
19.6%
12.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 22.2% · Q2 28.6% · Q3 19.4% · Q4 52.3% · 4Q avg 31.8%
Percentage of long-stay residents who received an antipsychotic medication 10.8%
15.4%
4.6 pts better
16.7%
5.9 pts better
Long Stay · 2024Q4-2025Q3 · Q4 27.3% · 4Q avg 10.8% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 13.6%
18.3%
4.7 pts better
16.3%
2.7 pts better
Long Stay · 2024Q4-2025Q3 · Q2 5.7% · Q3 28.0% · Q4 17.6% · 4Q avg 13.6% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 18.1%
13.6%
4.5 pts worse
14.9%
3.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 17.1% · Q2 11.8% · Q3 29.4% · Q4 14.6% · 4Q avg 18.1% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.6%
0.9%
0.3 pts better
1.0%
0.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 2.5% · Q4 0.0% · 4Q avg 0.6% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.6%
1.8%
1.2 pts better
1.7%
1.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 2.8% · Q3 0.0% · Q4 0.0% · 4Q avg 0.6% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 16.1%
22.4%
6.3 pts better
19.8%
3.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 11.0% · Q2 16.6% · Q3 10.6% · Q4 24.4% · 4Q avg 16.1%
Percentage of long-stay residents with pressure ulcers 2.9%
4.1%
1.2 pts better
5.1%
2.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 7.1% · Q3 5.2% · Q4 0.0% · 4Q avg 2.9% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 89.4%
93.3%
3.9 pts worse
81.7%
7.7 pts better
Short Stay · 2024Q4-2025Q3 · Q1 88.1% · Q2 86.7% · Q3 90.0% · Q4 91.9% · 4Q avg 89.4%
Percentage of short-stay residents who newly received an antipsychotic medication 0.6%
0.9%
0.3 pts better
1.6%
1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 3.6% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.6% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 84.6%
91.0%
6.4 pts worse
79.7%
4.9 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 84.6%

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-06-27 · Fire 2024-06-27

0 health deficiencies

No concentrated health issue counts in this cycle.

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2022-08-17 · Fire 2022-08-17

12 health deficiencies

Top issue: Pharmacy Service (4 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2020-02-25 · Fire 2020-02-25

13 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (4 deficiencies)

1 fire-safety deficiencies

Top issue: Emergency Preparedness (1 deficiency)

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2020-02-25

E1 · Emergency Preparedness Deficiencies

Fire Safety

Establish an Emergency Preparedness Program (EP).

Corrected 2020-04-01

Inspection history

Recent health citations

J · Immediate jeopardy 2024-12-16

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-12-16

J · Immediate jeopardy 2024-12-16

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2024-12-16

E · Potential for more than minimal harm 2022-08-17

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2022-09-09

E · Potential for more than minimal harm 2022-08-17

F638 · Resident Assessment and Care Planning Deficiencies

Health

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2022-09-09

D · Potential for more than minimal harm 2022-08-17

F568 · Resident Rights Deficiencies

Health

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

Corrected 2022-09-09

D · Potential for more than minimal harm 2022-08-17

F636 · Resident Assessment and Care Planning Deficiencies

Health

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2022-09-09

D · Potential for more than minimal harm 2022-08-17

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2022-09-09

D · Potential for more than minimal harm 2022-08-17

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2022-09-09

D · Potential for more than minimal harm 2022-08-17

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2022-09-09

D · Potential for more than minimal harm 2022-08-17

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2022-09-09

D · Potential for more than minimal harm 2022-08-17

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2022-09-09

D · Potential for more than minimal harm 2022-08-17

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-09-09

H · Actual harm 2020-02-25

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2020-07-25

G · Actual harm 2020-02-25

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2020-07-25

G · Actual harm 2020-02-25

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2020-07-25

E · Potential for more than minimal harm 2020-02-25

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2020-07-25

E · Potential for more than minimal harm 2020-02-25

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2020-07-25

E · Potential for more than minimal harm 2020-02-25

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2020-07-25

E · Potential for more than minimal harm 2020-02-25

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2020-07-25

E · Potential for more than minimal harm 2020-02-25

F740 · Quality of Life and Care Deficiencies

Health

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2020-07-25

E · Potential for more than minimal harm 2020-02-25

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2020-07-25

E · Potential for more than minimal harm 2020-02-25

F838 · Administration Deficiencies

Health

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Corrected 2020-07-25

E · Potential for more than minimal harm 2020-02-25

F841 · Nursing and Physician Services Deficiencies

Health

Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.

Corrected 2020-07-25

E · Potential for more than minimal harm 2020-02-25

F867 · Administration Deficiencies

Health

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2020-07-25

D · Potential for more than minimal harm 2020-02-25

F604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2020-07-25

Penalties and ownership

What sits behind the stars

$6,676 2024-12-16

Fine

Fine · fine $6,676

Fine

Ownership

Gunnison Valley Hospital

5% Or Greater Direct Ownership Interest · Organization

100% 14 facilities 2020-07-01
Balser, Brandon

Operational/Managerial Control · Individual

0% 1 facilities 2025-02-07
Clawson, Travis

Operational/Managerial Control · Individual

0% 11 facilities 2025-02-07
Espinosa, Stephanie

Operational/Managerial Control · Individual

0% 31 facilities 2025-02-07
Fragoso, Lindsay

Operational/Managerial Control · Individual

0% 31 facilities 2025-02-07
Galindo, Michael

Operational/Managerial Control · Individual

0% 3 facilities 2025-02-07
Gunnison Valley Hospital

Operational/Managerial Control · Organization

0% 14 facilities 2025-02-07
Health Group Management LLC

Operational/Managerial Control · Organization

0% 31 facilities 2025-02-07
Marriott, Stephen

Operational/Managerial Control · Individual

0% 9 facilities 2025-02-07
Monument Health Group LLC

Operational/Managerial Control · Organization

0% 10 facilities 2025-02-07
Murray, Brian

Operational/Managerial Control · Individual

0% 15 facilities 2020-07-01
Murray, Brian

Corporate Officer · Individual

0% 15 facilities 2020-07-01
Robertson, Brett

Operational/Managerial Control · Individual

0% 31 facilities 2025-02-07
Samuelian, Spencer

Operational/Managerial Control · Individual

0% 31 facilities 2025-02-07
Seastrand, Jason

Operational/Managerial Control · Individual

0% 31 facilities 2025-02-07
Tonga, Elaine

Operational/Managerial Control · Individual

0% 1 facilities 2025-02-07
West, Christian

Operational/Managerial Control · Individual

0% 31 facilities 2025-02-07

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2-star overall rating with 1-star inspections with $149,703 in total fines with 9 recent health deficiencies with 8 fire-safety deficiencies in the latest cycle

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Staffing
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Fines
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#2

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Health
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Staffing
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#3

Millcreek Rehabilitation and Nursing LLC

Salt Lake City, UT

2-star overall rating with 1-star inspections with abuse icon flag with $25,441 in total fines with 13 recent health deficiencies with 8 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
1 / 5
Staffing
2 / 5
Fines
$25,441

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