Holladay, UT

Highland Care Center

5-star overall rating with 4-star inspections with 5 recent health deficiencies

4285 South Highland Drive, Holladay, UT

(801) 278-2839

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

103

Certified beds

Average residents

83

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Eduro Healthcare

Operator or chain grouping

Approved since

1981-09-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

36 facilities

Chain averages 2 overall / 3 health / 2 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.89

Registered nurse staffing · state 1.19 · national 0.68

LPN hours / resident day

0.44

Licensed practical nurse staffing · state 0.51 · national 0.87

Aide hours / resident day

1.90

Nurse aide staffing · state 2.37 · national 2.35

Total nurse hours

3.23

All reported nurse hours · state 4.06 · national 3.89

Licensed hours

1.33

RN + LPN hours · state 1.69 · national 1.54

Weekend hours

2.85

Weekend nurse staffing · state 3.52 · national 3.43

Weekend RN hours

0.69

Weekend registered nurse coverage · state 0.84 · national 0.47

Physical therapist

0.24

Reported PT staffing · state 0.12 · national 0.07

Adjusted RN hours

0.91

CMS adjusted RN staffing hours

Adjusted total hours

3.32

CMS adjusted total nurse staffing hours

Case-mix index

1.33

Higher values indicate more complex resident acuity

RN turnover

28%

Annual RN turnover · state 43% · national 45%

Total nurse turnover

26%

Annual nurse turnover · state 52% · national 46%

SNF VBP

Value-based purchasing

Program rank

10,413

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

20.46

Composite VBP score used to determine payment impact.

Payment multiplier

0.9824

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

3.21

Baseline 18.53% · Performance 19.95% · Measure score 3.21 · Achievement 3.21 · Improvement 0

Healthcare-associated infections

0.62

Baseline 7.40% · Performance 7.65% · Measure score 0.62 · Achievement 0.62 · Improvement 0

Total nurse turnover

3.37

Baseline 65.85% · Performance 50.00% · Measure score 3.37 · Achievement 3.35 · Improvement 3.37

Adjusted total nurse staffing

0.99

Baseline 3.24 hours · Performance 3.36 hours · Measure score 0.99 · Achievement 0.99 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.7%
10.72%
1 pts better
No Different than the National Rate · Eligible stays 113 · Observed rate 7.08% · Lower 95% interval 6.57%
Discharge to community 54.09%
50.57%
3.5 pts better
No Different than the National Rate · Eligible stays 94 · Observed rate 53.19% · Lower 95% interval 46.04%
Medicare spending per beneficiary 1.11
1.02
0.1 pts worse
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 59 · Denominator 59
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 59
Discharge self-care score 47.83%
53.69%
5.9 pts worse
Numerator 22 · Denominator 46
Discharge mobility score 60.87%
50.94%
9.9 pts better
Numerator 28 · Denominator 46
Pressure ulcers or injuries, new or worsened 3.39%
2.29%
1.1 pts worse
Numerator 2 · Denominator 59 · Adjusted rate 3.36%
Healthcare-associated infections requiring hospitalization 7.65%
7.12%
0.5 pts worse
No Different than the National Rate · Eligible stays 59 · Observed rate 10.17% · Lower 95% interval 4.85%
Staff COVID-19 vaccination coverage 1.63%
8.2%
6.6 pts worse
Numerator 2 · Denominator 123
Staff flu vaccination coverage 36.36%
42%
5.6 pts worse
Numerator 60 · Denominator 165
Discharge function score 63.04%
56.45%
6.6 pts better
Numerator 29 · Denominator 46
Transfer of health information to provider 97.37%
95.95%
1.4 pts better
Numerator 37 · Denominator 38
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 11 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 45.45%
25.2%
20.3 pts better
Numerator 15 · Denominator 33

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.6
1.2
0.6 pts better
1.9
1.3 pts better
Long Stay · 20240701-20250630 · Adjusted 0.6 · Observed 0.6 · Expected 2.0 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.9
1.5
0.4 pts worse
1.8
0.1 pts worse
Long Stay · 20240701-20250630 · Adjusted 1.9 · Observed 1.7 · Expected 1.5 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
96.8%
3.2 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
98.0%
2 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 2.9%
2.6%
0.3 pts worse
3.3%
0.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.4% · Q2 1.7% · Q3 3.4% · Q4 3.1% · 4Q avg 2.9% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.4%
16.1%
15.7 pts better
11.4%
11 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 1.6% · 4Q avg 0.4%
Percentage of long-stay residents who lose too much weight 2.8%
3.8%
1 pts better
5.4%
2.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.5% · Q2 0.0% · Q3 1.9% · Q4 1.9% · 4Q avg 2.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 25.9%
24.1%
1.8 pts worse
19.6%
6.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 33.3% · Q2 30.2% · Q3 20.8% · Q4 19.6% · 4Q avg 25.9%
Percentage of long-stay residents who received an antipsychotic medication 9.6%
15.4%
5.8 pts better
16.7%
7.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.7% · Q2 10.5% · Q3 7.5% · Q4 12.5% · 4Q avg 9.6% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 17.1%
18.3%
1.2 pts better
16.3%
0.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 15.5% · Q2 25.4% · Q3 12.0% · Q4 14.4% · 4Q avg 17.1% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 5.7%
13.6%
7.9 pts better
14.9%
9.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 9.6% · Q3 3.8% · Q4 9.1% · 4Q avg 5.7% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.9%
0.9 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.8%
1.8%
1 pts better
1.7%
0.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.7% · Q2 1.7% · Q3 0.0% · Q4 0.0% · 4Q avg 0.8% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 22.4%
22.4%
About the same
19.8%
2.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 23.5% · Q2 19.2% · Q3 33.0% · Q4 14.5% · 4Q avg 22.4%
Percentage of long-stay residents with pressure ulcers 5.2%
4.1%
1.1 pts worse
5.1%
0.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.7% · Q2 4.1% · Q3 4.7% · Q4 7.1% · 4Q avg 5.2% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.0%
93.3%
3.7 pts better
81.7%
15.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 94.1% · Q2 96.5% · Q3 100.0% · Q4 96.3% · 4Q avg 97.0%
Percentage of short-stay residents who had an outpatient emergency department visit 4.9%
11.8%
6.9 pts better
12.0%
7.1 pts better
Short Stay · 20240701-20250630 · Adjusted 4.9% · Observed 4.8% · Expected 10.9% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
0.9%
0.9 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 97.4%
91.0%
6.4 pts better
79.7%
17.7 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 97.4%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 5.8%
17.4%
11.6 pts better
23.9%
18.1 pts better
Short Stay · 20240701-20250630 · Adjusted 5.8% · Observed 4.8% · Expected 19.7% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-06-11 · Fire 2024-06-11

5 health deficiencies

Top issue: Pharmacy Service (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2022-03-16 · Fire 2022-03-16

8 health deficiencies

Top issue: Infection Control (2 deficiencies)

2 fire-safety deficiencies

Top issue: Emergency Preparedness (2 deficiencies)

Cycle 3 Health 2019-11-07 · Fire 2019-11-07

12 health deficiencies

Top issue: Pharmacy Service (5 deficiencies)

1 fire-safety deficiencies

Top issue: Emergency Preparedness (1 deficiency)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2022-03-16

E37 · Emergency Preparedness Deficiencies

Fire Safety

Establish staff and initial training requirements.

Corrected 2022-04-29

D · Potential for more than minimal harm 2022-03-16

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2022-04-29

D · Potential for more than minimal harm 2019-11-07

E4 · Emergency Preparedness Deficiencies

Fire Safety

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2020-01-09

Inspection history

Recent health citations

D · Potential for more than minimal harm 2024-06-11

F640 · Resident Assessment and Care Planning Deficiencies

Health

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2024-07-31

D · Potential for more than minimal harm 2024-06-11

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2024-07-31

D · Potential for more than minimal harm 2024-06-11

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-07-31

D · Potential for more than minimal harm 2024-06-11

F773 · Administration Deficiencies

Health

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Corrected 2024-07-31

D · Potential for more than minimal harm 2024-06-11

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-07-31

F · Potential for more than minimal harm 2024-01-02

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-01-25

E · Potential for more than minimal harm 2024-01-02

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-01-25

F · Potential for more than minimal harm 2022-03-16

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2022-04-29

E · Potential for more than minimal harm 2022-03-16

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2022-04-29

D · Potential for more than minimal harm 2022-03-16

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-04-29

D · Potential for more than minimal harm 2022-03-16

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2022-04-29

D · Potential for more than minimal harm 2022-03-16

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2022-04-29

D · Potential for more than minimal harm 2022-03-16

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-04-29

D · Potential for more than minimal harm 2022-03-16

F868 · Administration Deficiencies

Health

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Corrected 2022-04-29

D · Potential for more than minimal harm 2022-03-16

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2022-04-29

E · Potential for more than minimal harm 2019-11-07

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2019-12-20

E · Potential for more than minimal harm 2019-11-07

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2019-12-20

E · Potential for more than minimal harm 2019-11-07

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2019-12-20

E · Potential for more than minimal harm 2019-11-07

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-12-20

D · Potential for more than minimal harm 2019-11-07

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2019-12-20

D · Potential for more than minimal harm 2019-11-07

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2019-12-20

D · Potential for more than minimal harm 2019-11-07

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2019-12-20

D · Potential for more than minimal harm 2019-11-07

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2019-12-20

D · Potential for more than minimal harm 2019-11-07

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2019-12-20

D · Potential for more than minimal harm 2019-11-07

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2019-12-20

Penalties and ownership

What sits behind the stars

Ownership

Beaver Valley Hospital

5% Or Greater Direct Ownership Interest · Organization

100% 34 facilities 2017-06-29
Bewsey, Michael

Corporate Officer · Individual

0% 29 facilities 2017-06-29
Davidson, Craig

Operational/Managerial Control · Individual

0% 11 facilities 1990-06-20
Davidson, Craig

Corporate Officer · Individual

0% 11 facilities 1990-06-20
Eduro Healthcare LLC

Operational/Managerial Control · Organization

0% 14 facilities 2017-06-29
Highland Nursing And Rehab Center, LLC

Operational/Managerial Control · Organization

0% 1 facilities 2017-06-29
Langford, Scott

Corporate Officer · Individual

0% 23 facilities 2014-07-01

Nearby options

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2-star overall rating with 2-star inspections with $53,472 in total fines with 12 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

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Health
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Staffing
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Fines
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#2

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4-star overall rating with 3-star inspections with 10 recent health deficiencies

Overall
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Health
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Staffing
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#3

Holladay Healthcare Center

Salt Lake City, UT

3-star overall rating with 2-star inspections with 11 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
2 / 5
Staffing
3 / 5
Fines
$0

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