Montello, WI

Montello Care Center

1-star overall rating with 1-star inspections with abuse icon flag with $218,328 in total fines with 29 recent health deficiencies with 10 fire-safety deficiencies in the latest cycle

251 Forest Lane, Montello, WI

(608) 297-2153

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

50

Certified beds

Average residents

29

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

Wisconsin Illinois Senior Housing, Inc.

Operator or chain grouping

Approved since

2000-07-31

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

7 facilities

Chain averages 2 overall / 2 health / 4 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.80

Registered nurse staffing · state 0.97 · national 0.68

LPN hours / resident day

0.93

Licensed practical nurse staffing · state 0.64 · national 0.87

Aide hours / resident day

4.32

Nurse aide staffing · state 2.59 · national 2.35

Total nurse hours

6.05

All reported nurse hours · state 4.20 · national 3.89

Licensed hours

1.73

RN + LPN hours · state 1.60 · national 1.54

Weekend hours

5.08

Weekend nurse staffing · state 3.72 · national 3.43

Weekend RN hours

0.49

Weekend registered nurse coverage · state 0.66 · national 0.47

Physical therapist

0.05

Reported PT staffing · state 0.06 · national 0.07

Adjusted RN hours

0.85

CMS adjusted RN staffing hours

Adjusted total hours

6.45

CMS adjusted total nurse staffing hours

Case-mix index

1.28

Higher values indicate more complex resident acuity

RN turnover

85%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

67%

Annual nurse turnover · state 48% · national 46%

SNF VBP

Value-based purchasing

Program rank

13,475

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

4.80

Composite VBP score used to determine payment impact.

Payment multiplier

0.9805

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Performance 21.83% · Measure score 0 · Achievement 0 · This facility did not have sufficient data to calculate a baseline period measure result.

Healthcare-associated infections

0

Baseline 6.54% · Performance 7.80% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

0

Baseline 44.44% · Performance 73.53% · Measure score 0 · Achievement 0 · Improvement 0

Adjusted total nurse staffing

1.92

Baseline 4.02 hours · Performance 3.62 hours · Measure score 1.92 · Achievement 1.92 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.09%
10.72%
0.4 pts worse
No Different than the National Rate · Eligible stays 57 · Observed rate 12.28% · Lower 95% interval 7.74%
Discharge to community 59.96%
50.57%
9.4 pts better
No Different than the National Rate · Eligible stays 49 · Observed rate 57.14% · Lower 95% interval 47.33%
Medicare spending per beneficiary 0.79
1.02
0.2 pts better
Drug regimen review with follow-up 97.14%
95.27%
1.9 pts better
Numerator 34 · Denominator 35
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 35
Discharge self-care score 62.5%
53.69%
8.8 pts better
Numerator 15 · Denominator 24
Discharge mobility score 70.83%
50.94%
19.9 pts better
Numerator 17 · Denominator 24
Pressure ulcers or injuries, new or worsened 2.86%
2.29%
0.6 pts worse
Numerator 1 · Denominator 35 · Adjusted rate 2.78%
Healthcare-associated infections requiring hospitalization 7.8%
7.12%
0.7 pts worse
No Different than the National Rate · Eligible stays 25 · Observed rate 12% · Lower 95% interval 3.55%
Staff COVID-19 vaccination coverage 52.38%
8.2%
44.2 pts better
Numerator 22 · Denominator 42
Staff flu vaccination coverage 8.62%
42%
33.4 pts worse
Numerator 5 · Denominator 58
Discharge function score 66.67%
56.45%
10.2 pts better
Numerator 16 · Denominator 24
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 14 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 11 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 19 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 87.8%
95.7%
7.9 pts worse
93.4%
5.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 91.7% · Q2 95.8% · Q3 85.2% · Q4 78.3% · 4Q avg 87.8%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 96.2%
95.0%
1.2 pts better
95.5%
0.7 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 96.2%
Percentage of long-stay residents experiencing one or more falls with major injury 1.0%
3.2%
2.2 pts better
3.3%
2.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 4.2% · Q3 0.0% · Q4 0.0% · 4Q avg 1.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 2.3%
5.0%
2.7 pts better
11.4%
9.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.2% · Q2 0.0% · Q3 0.0% · 4Q avg 2.3%
Percentage of long-stay residents who lose too much weight 4.9%
4.9%
About the same
5.4%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 5.0% · Q3 4.5% · Q4 10.0% · 4Q avg 4.9%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 1.2%
16.6%
15.4 pts better
19.6%
18.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 4.5% · Q4 0.0% · 4Q avg 1.2%
Percentage of long-stay residents who received an antipsychotic medication 24.0%
16.7%
7.3 pts worse
16.7%
7.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q3 28.6% · 4Q avg 24.0% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose need for help with daily activities has increased 11.0%
17.3%
6.3 pts better
14.9%
3.9 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 11.0% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 3.7%
2.3%
1.4 pts worse
1.0%
2.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.7% · Q3 3.1% · Q4 4.4% · 4Q avg 3.7% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 12.2%
3.0%
9.2 pts worse
1.7%
10.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 16.7% · Q2 12.5% · Q3 14.8% · Q4 4.3% · 4Q avg 12.2% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 26.8%
25.5%
1.3 pts worse
19.8%
7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 35.0% · Q2 30.3% · Q3 19.6% · Q4 23.8% · 4Q avg 26.8%
Percentage of long-stay residents with pressure ulcers 10.2%
5.5%
4.7 pts worse
5.1%
5.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 8.9% · Q2 6.8% · Q3 10.9% · Q4 14.4% · 4Q avg 10.2% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 89.9%
86.8%
3.1 pts better
81.7%
8.2 pts better
Short Stay · 2024Q4-2025Q3 · Q1 97.4% · Q2 95.1% · Q3 87.2% · Q4 80.0% · 4Q avg 89.9%
Percentage of short-stay residents who had an outpatient emergency department visit 13.9%
15.0%
1.1 pts better
12.0%
1.9 pts worse
Short Stay · 20240701-20250630 · Adjusted 13.9% · Observed 13.0% · Expected 10.5% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 3.0%
1.3%
1.7 pts worse
1.6%
1.4 pts worse
Short Stay · 2024Q4-2025Q3 · 4Q avg 3.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 90.2%
82.2%
8 pts better
79.7%
10.5 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 90.2%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 23.8%
22.7%
1.1 pts worse
23.9%
0.1 pts better
Short Stay · 20240701-20250630 · Adjusted 23.8% · Observed 21.7% · Expected 21.8% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-12-04 · Fire 2025-12-04

29 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (9 deficiencies)

10 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2024-07-31 · Fire 2024-07-31

24 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (6 deficiencies)

14 fire-safety deficiencies

Top issue: Smoke (6 deficiencies)

Cycle 3 Health 2023-06-01 · Fire 2023-06-01

11 health deficiencies

Top issue: Infection Control (5 deficiencies)

7 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-12-04

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2025-12-29

F · Potential for more than minimal harm 2025-12-04

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-12-29

F · Potential for more than minimal harm 2025-12-04

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2026-02-18

F · Potential for more than minimal harm 2025-12-04

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2025-12-29

F · Potential for more than minimal harm 2025-12-04

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-12-30

F · Potential for more than minimal harm 2025-12-04

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-12-30

D · Potential for more than minimal harm 2025-12-04

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2025-12-29

D · Potential for more than minimal harm 2025-12-04

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-12-29

C · Minimal harm 2025-12-04

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-12-29

C · Minimal harm 2025-12-04

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2025-12-30

F · Potential for more than minimal harm 2024-07-31

E13 · Emergency Preparedness Deficiencies

Fire Safety

Develop Emergency Preparedness policies and procedures.

Corrected 2024-09-23

F · Potential for more than minimal harm 2024-07-31

E4 · Emergency Preparedness Deficiencies

Fire Safety

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2024-08-26

F · Potential for more than minimal harm 2024-07-31

E6 · Emergency Preparedness Deficiencies

Fire Safety

Conduct risk assessment and an All-Hazards approach.

Corrected 2024-08-26

F · Potential for more than minimal harm 2024-07-31

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-10-02

F · Potential for more than minimal harm 2024-07-31

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2024-08-26

F · Potential for more than minimal harm 2024-07-31

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-10-02

F · Potential for more than minimal harm 2024-07-31

K354 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2024-08-26

F · Potential for more than minimal harm 2024-07-31

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-10-04

F · Potential for more than minimal harm 2024-07-31

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-10-16

E · Potential for more than minimal harm 2024-07-31

K911 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2024-08-26

D · Potential for more than minimal harm 2024-07-31

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-09-03

D · Potential for more than minimal harm 2024-07-31

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-09-19

D · Potential for more than minimal harm 2024-07-31

K912 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have power receptacles that are properly grounded.

Corrected 2024-08-26

D · Potential for more than minimal harm 2024-07-31

K927 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

Corrected 2024-09-13

F · Potential for more than minimal harm 2023-06-01

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-06-30

E · Potential for more than minimal harm 2023-06-01

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-06-30

E · Potential for more than minimal harm 2023-06-01

K753 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of highly flammable decorations.

Corrected 2023-06-30

D · Potential for more than minimal harm 2023-06-01

K271 · Egress Deficiencies

Fire Safety

Have exits that are accessible at all times.

Corrected 2023-06-30

D · Potential for more than minimal harm 2023-06-01

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2023-06-30

D · Potential for more than minimal harm 2023-06-01

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2023-06-30

D · Potential for more than minimal harm 2023-06-01

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-06-30

Inspection history

Recent health citations

F · Potential for more than minimal harm 2025-12-04

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-12-29

E · Potential for more than minimal harm 2025-12-04

F628 · Resident Rights Deficiencies

Health

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-12-29

E · Potential for more than minimal harm 2025-12-04

F908 · Environmental Deficiencies

Health

Keep all essential equipment working safely.

Corrected 2025-12-29

D · Potential for more than minimal harm 2025-12-04

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-12-29

D · Potential for more than minimal harm 2025-12-04

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2025-12-29

D · Potential for more than minimal harm 2025-12-04

F605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2025-12-29

D · Potential for more than minimal harm 2025-12-04

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2025-12-29

D · Potential for more than minimal harm 2025-12-04

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2025-12-29

D · Potential for more than minimal harm 2025-12-04

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2025-12-29

D · Potential for more than minimal harm 2025-12-04

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-12-29

D · Potential for more than minimal harm 2025-12-04

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2025-12-29

D · Potential for more than minimal harm 2025-12-04

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-12-29

D · Potential for more than minimal harm 2025-12-04

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2025-12-29

D · Potential for more than minimal harm 2025-12-04

F811 · Nutrition and Dietary Deficiencies

Health

Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.

Corrected 2025-12-29

D · Potential for more than minimal harm 2025-12-04

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-12-29

G · Actual harm 2025-10-22

F744 · Quality of Life and Care Deficiencies

Health

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Corrected 2025-11-10

D · Potential for more than minimal harm 2025-10-22

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-11-10

D · Potential for more than minimal harm 2025-10-22

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2025-11-10

D · Potential for more than minimal harm 2025-08-01

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-08-22

E · Potential for more than minimal harm 2025-06-12

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2025-07-10

D · Potential for more than minimal harm 2025-06-12

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-07-10

D · Potential for more than minimal harm 2025-06-12

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-07-10

D · Potential for more than minimal harm 2025-06-12

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-07-10

D · Potential for more than minimal harm 2025-06-12

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-07-10

D · Potential for more than minimal harm 2025-06-12

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-07-10

J · Immediate jeopardy 2025-04-09

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-05-05

D · Potential for more than minimal harm 2025-04-09

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-05-05

D · Potential for more than minimal harm 2025-04-09

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2025-05-05

D · Potential for more than minimal harm 2025-04-09

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-05-05

E · Potential for more than minimal harm 2024-10-18

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-11-08

D · Potential for more than minimal harm 2024-10-18

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-11-08

F · Potential for more than minimal harm 2024-07-31

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-08-26

F · Potential for more than minimal harm 2024-07-31

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-08-26

E · Potential for more than minimal harm 2024-07-31

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-08-26

E · Potential for more than minimal harm 2024-07-31

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-08-26

E · Potential for more than minimal harm 2024-07-31

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2024-08-26

E · Potential for more than minimal harm 2024-07-31

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-08-26

D · Potential for more than minimal harm 2024-07-31

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2024-09-16

D · Potential for more than minimal harm 2024-07-31

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-08-26

D · Potential for more than minimal harm 2024-07-31

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-08-26

D · Potential for more than minimal harm 2024-07-31

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2024-08-26

D · Potential for more than minimal harm 2024-07-31

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2024-08-26

D · Potential for more than minimal harm 2024-07-31

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-08-26

D · Potential for more than minimal harm 2024-07-31

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-08-26

D · Potential for more than minimal harm 2024-07-31

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-08-26

D · Potential for more than minimal harm 2024-07-31

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2024-08-26

D · Potential for more than minimal harm 2024-07-31

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-08-26

D · Potential for more than minimal harm 2024-07-31

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-08-26

F · Potential for more than minimal harm 2024-04-09

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-05-09

E · Potential for more than minimal harm 2024-04-09

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-05-09

D · Potential for more than minimal harm 2024-04-09

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-05-09

D · Potential for more than minimal harm 2024-04-09

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2024-05-09

D · Potential for more than minimal harm 2024-04-09

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-05-09

D · Potential for more than minimal harm 2023-09-18

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-10-18

J · Immediate jeopardy 2023-07-19

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2023-08-09

D · Potential for more than minimal harm 2023-07-19

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-08-09

F · Potential for more than minimal harm 2023-06-01

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-06-30

F · Potential for more than minimal harm 2023-06-01

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-06-30

F · Potential for more than minimal harm 2023-06-01

F882 · Infection Control Deficiencies

Health

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Corrected 2023-06-30

D · Potential for more than minimal harm 2023-06-01

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-06-30

D · Potential for more than minimal harm 2023-06-01

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2023-06-30

D · Potential for more than minimal harm 2023-06-01

F887 · Infection Control Deficiencies

Health

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2023-06-30

C · Minimal harm 2023-06-01

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2023-06-30

C · Minimal harm 2023-06-01

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2023-06-30

Penalties and ownership

What sits behind the stars

$203,500 2025-04-09

Fine

Fine · fine $203,500

Fine

$14,828 2023-07-19

Fine

Fine · fine $14,828

Fine

Ownership

Burke, Dana

W-2 Managing Employee · Individual

0% 3 facilities 2019-10-07
Carriage Healthcare Companies Inc

Operational/Managerial Control · Organization

0% 8 facilities 2001-02-15
Dupont, Lori

Corporate Director · Individual

0% 6 facilities 2016-01-01
Gehler, Miriam

Corporate Director · Individual

0% 7 facilities 2016-01-01
Gerlach, Keri

Corporate Director · Individual

0% 4 facilities 2019-01-01
Kerwin, Andrew

Corporate Director · Individual

0% 7 facilities 2016-01-01
Kumar, Rajeev

Corporate Director · Individual

0% 7 facilities 2012-04-24
Lacke (Carrig), Karen

Corporate Director · Individual

0% 5 facilities 2016-01-01
Lynn, Nicholas

Corporate Director · Individual

0% 7 facilities 2011-03-14
Sherman, Stephanie

Corporate Officer · Individual

0% 7 facilities 2020-05-11
Siebel, Robert

Operational/Managerial Control · Individual

0% 6 facilities 2016-01-01

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Markesan Resident Home

Markesan, WI

5-star overall rating with 4-star inspections with 4 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

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Wyocena, WI

5-star overall rating with 5-star inspections with 1 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle

Overall
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5 / 5
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#3

Juliette Manor

Berlin, WI

4-star overall rating with 4-star inspections with 6 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
4 / 5
Staffing
4 / 5
Fines
$0

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