Federal inspection record · CMS data as of October 1, 2026

Mission Point Nursing & Physical Rehabilitation of

725 West Fuller, Big Rapids, MI · (231) 796-2631

CMS overall rating

4 of 5

Compare with a nearby home →
Certified beds
78
Residents per day
68
Ownership
For-Profit
Chain
Mission Point Healthcare Services
Medicare / Medicaid
Medicare + Medicaid
Certified since
May 1, 1978

1

How this home got 4 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Michigan.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    4 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Michigan homes

Mission Point Nursing & Physical Rehabilitation of carries 46 inspection points. That is fewer than 66% of Michigan's 420 rated homes.

5★4★3★2★1★+13 homes above 286.7505102550100200inspection points → fewer is better on the leftThis home · 46 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Michigan: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–18 pts
  • 4★ 18–46 pts
  • 3★ 46–78 pts
  • 2★ 78–123 pts
  • 1★ over 123 pts

Bars show every rated home in Michigan by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

25 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 23 4 pts
E 1 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 1 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care9D
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    July 18, 2025 · Standard · F684 · Corrected August 19, 2025

  2. D

    Provide safe and appropriate respiratory care for a resident when needed.

    July 18, 2025 · Standard · F695 · Corrected August 19, 2025

  3. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    August 21, 2024 · Standard · F677 · Corrected September 19, 2024

  4. D

    Provide activities to meet all resident's needs.

    August 21, 2024 · Standard · F679 · Corrected September 19, 2024

  5. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    August 21, 2024 · Standard · F688 · Corrected September 19, 2024

  6. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    March 27, 2024 · Complaint · F689 · Corrected March 1, 2024

  7. B

    Ensure the activities program is directed by a qualified professional.

    March 27, 2024 · Complaint · F680 · Corrected May 6, 2024

  8. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    August 10, 2023 · Standard · F684 · Corrected September 7, 2023

  9. D

    Provide safe and appropriate respiratory care for a resident when needed.

    August 10, 2023 · Standard · F695 · Corrected September 7, 2023

Resident Assessment and Care Planning4E
  1. E

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    July 18, 2025 · Standard · F842 · Corrected August 19, 2025

  2. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    July 18, 2025 · Standard · F657 · Corrected August 19, 2025

  3. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    July 18, 2025 · Standard · F658 · Corrected August 19, 2025

  4. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    August 21, 2024 · Standard · F842 · Corrected September 19, 2024

Pharmacy Service4D
  1. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    July 18, 2025 · Standard · F755 · Corrected August 19, 2025

  2. D

    Ensure medication error rates are not 5 percent or greater.

    July 18, 2025 · Standard · F759 · Corrected August 19, 2025

  3. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    July 18, 2025 · Standard · F761 · Corrected August 19, 2025

  4. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    August 21, 2024 · Standard · F761 · Corrected September 19, 2024

Resident Rights3D
  1. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    July 18, 2025 · Standard · F580 · Corrected August 19, 2025

  2. D

    Reasonably accommodate the needs and preferences of each resident.

    August 21, 2024 · Standard · F558 · Corrected September 19, 2024

  3. D

    Reasonably accommodate the needs and preferences of each resident.

    August 10, 2023 · Standard · F558 · Corrected September 7, 2023

Environmental1D
  1. D

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    July 18, 2025 · Complaint · F921 · Corrected August 19, 2025

Nursing and Physician Services1D
  1. D

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    July 18, 2025 · Standard · F947 · Corrected August 19, 2025

Freedom from Abuse, Neglect, and Exploitation1D
  1. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    August 21, 2024 · Standard · F609 · Corrected September 19, 2024

Administration1D
  1. D

    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    August 21, 2024 · Standard · F849 · Corrected September 19, 2024

Infection Control1D
  1. D

    Provide and implement an infection prevention and control program.

    August 21, 2024 · Standard · F880 · Corrected September 19, 2024

Inspection history

  1. 2025-07-18

    11 health deficiencies · 4 fire-safety deficiencies

    Top issue: Pharmacy Service (3 deficiencies)

  2. 2024-08-21

    9 health deficiencies · 9 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  3. 2023-08-10

    5 health deficiencies · 5 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 48 min of nursing staff time a day, 40 min of it from a registered nurse.

This home

3 h 48 min

Michigan average

4 h 2 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 35% of nursing staff and 20% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days1.2 pts worse2.91.71.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.5 pts better1.11.61.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine2.6 pts better98.0%95.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.9 pts better96.4%95.5%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.5 pts better1.5%3.0%3.2%
Percentage of long-stay residents who have depressive symptoms1.3 pts better3.2%4.5%13.5%
Percentage of long-stay residents who lose too much weight3 pts better2.5%5.5%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication11 pts better8.4%19.4%19.5%
Percentage of long-stay residents who received an antipsychotic medication0.4 pts better14.3%14.7%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened10 pts better1.1%11.1%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased9.5 pts better1.2%10.7%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.1 pts worse0.8%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection1.5 pts better0.0%1.5%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence4.8 pts better14.6%19.4%18.3%
Percentage of long-stay residents with pressure ulcers2.9 pts better2.1%5.0%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine14.8 pts better98.2%83.4%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit1.7 pts worse13.4%11.7%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.9 pts worse2.0%1.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine13.1 pts better94.6%81.5%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission2.1 pts worse26.0%23.9%23.4%

·

Who owns and runs it

5 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Mission Point Grand Rapids Holdings LLC5% Or Greater Direct Ownership Interest · Organization100%5 facilities
Gray, PatriciaW-2 Managing Employee · Individual0%2 facilities
Mali, HariOperational/Managerial Control · Individual0%14 facilities
Mission Point Management Services LLCOperational/Managerial Control · Organization0%11 facilities
Williams, EricaW-2 Managing Employee · Individual0%1 facilities

·

Fire safety

18 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke7F
  1. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    July 18, 2025 · K345 · Corrected August 19, 2025

  2. E

    Provide properly protected cooking facilities.

    August 21, 2024 · K324 · Corrected September 19, 2024

  3. E

    Inspect, test, and maintain automatic sprinkler systems.

    August 21, 2024 · K353 · Corrected September 19, 2024

  4. D

    Install corridor and hallway doors that block smoke.

    August 21, 2024 · K363 · Corrected September 19, 2024

  5. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    August 10, 2023 · K321 · Corrected September 8, 2023

  6. E

    Provide properly protected cooking facilities.

    August 10, 2023 · K324 · Corrected September 8, 2023

  7. E

    Construct fire resistant interior walls.

    August 10, 2023 · K331 · Corrected September 8, 2023

Egress4E
  1. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    July 18, 2025 · K222 · Corrected August 19, 2025

  2. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    August 21, 2024 · K211 · Corrected September 19, 2024

  3. E

    Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    August 21, 2024 · K232 · Corrected September 19, 2024

  4. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    August 10, 2023 · K222 · Corrected September 8, 2023

Miscellaneous3F
  1. F

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    July 18, 2025 · K761 · Corrected August 19, 2025

  2. F

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    August 21, 2024 · K741 · Corrected September 19, 2024

  3. E

    Have restrictions on the use of highly flammable decorations.

    August 21, 2024 · K753 · Corrected September 19, 2024

Gas, Vacuum, and Electrical Systems3E
  1. E

    Ensure proper usage of power strips and extension cords.

    August 21, 2024 · K920 · Corrected September 19, 2024

  2. E

    Have proper medical gas storage and administration areas.

    August 21, 2024 · K923 · Corrected September 19, 2024

  3. E

    Ensure proper usage of power strips and extension cords.

    August 10, 2023 · K920 · Corrected September 8, 2023

Emergency Preparedness1F
  1. F

    Develop and maintain an Emergency Preparedness Program (EP).

    July 18, 2025 · E4 · Corrected August 19, 2025

·

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