Rossville, IN

Milner Community Health Care

3-star overall rating with 4-star inspections with 1 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

370 E Main St, Rossville, IN

(765) 379-2112

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

1 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

80

Certified beds

Average residents

50

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

Major Hospital

Operator or chain grouping

Approved since

2000-08-03

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

6 facilities

Chain averages 3 overall / 3 health / 2 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.74

Registered nurse staffing · state 0.66 · national 0.68

LPN hours / resident day

0.62

Licensed practical nurse staffing · state 0.77 · national 0.87

Aide hours / resident day

2.87

Nurse aide staffing · state 2.27 · national 2.35

Total nurse hours

4.22

All reported nurse hours · state 3.71 · national 3.89

Licensed hours

1.35

RN + LPN hours · state 1.44 · national 1.54

Weekend hours

3.87

Weekend nurse staffing · state 3.24 · national 3.43

Weekend RN hours

0.63

Weekend registered nurse coverage · state 0.45 · national 0.47

Physical therapist

0.01

Reported PT staffing · state 0.06 · national 0.07

Adjusted RN hours

0.85

CMS adjusted RN staffing hours

Adjusted total hours

4.84

CMS adjusted total nurse staffing hours

Case-mix index

1.19

Higher values indicate more complex resident acuity

RN turnover

0%

Annual RN turnover

Total nurse turnover

42%

Annual nurse turnover · state 47% · national 46%

SNF VBP

Value-based purchasing

Program rank

2,718

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

48.11

Composite VBP score used to determine payment impact.

Payment multiplier

1.0018

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

1.63

Performance 7.35% · Measure score 1.63 · Achievement 1.63 · This facility did not have sufficient data to calculate a baseline period measure result.

Total nurse turnover

4.14

Baseline 50.00% · Performance 46.75% · Measure score 4.14 · Achievement 4.14 · Improvement 0.79

Adjusted total nurse staffing

8.66

Baseline 3.96 hours · Performance 5.54 hours · Measure score 8.66 · Achievement 8.66 · Improvement 8.18

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.5%
10.72%
0.8 pts worse
No Different than the National Rate · Eligible stays 50 · Observed rate 14% · Lower 95% interval 7.59%
Discharge to community Not Available
50.57%
Not Available · Eligible stays 23 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Medicare spending per beneficiary 0.99
1.02
About the same
Drug regimen review with follow-up 95.24%
95.27%
About the same
Numerator 20 · Denominator 21
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 21
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator 15 · Too few residents or stays to report publicly.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator 15 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 21 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 7.35%
7.12%
0.2 pts worse
No Different than the National Rate · Eligible stays 27 · Observed rate 7.41% · Lower 95% interval 3.88%
Staff COVID-19 vaccination coverage 5.68%
8.2%
2.5 pts worse
Numerator 5 · Denominator 88
Staff flu vaccination coverage 25.47%
42%
16.5 pts worse
Numerator 27 · Denominator 106
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator 15 · Too few residents or stays to report publicly.
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 5 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 5 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 4 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.9
1.6
0.3 pts worse
1.9
About the same
Long Stay · 20240701-20250630 · Adjusted 1.9 · Observed 1.2 · Expected 1.2 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.8
1.5
0.7 pts better
1.8
1 pts better
Long Stay · 20240701-20250630 · Adjusted 0.8 · Observed 0.6 · Expected 1.3 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.9%
93.6%
5.3 pts better
93.4%
5.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 95.7% · 4Q avg 98.9%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
95.4%
4.6 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 2.8%
3.8%
1 pts better
3.3%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.5% · Q2 2.2% · Q3 2.4% · Q4 2.1% · 4Q avg 2.8% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 1.2%
24.6%
23.4 pts better
11.4%
10.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 2.4% · Q3 2.6% · Q4 0.0% · 4Q avg 1.2%
Percentage of long-stay residents who lose too much weight 2.6%
5.6%
3 pts better
5.4%
2.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 2.6% · Q3 8.1% · Q4 0.0% · 4Q avg 2.6%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 20.8%
23.5%
2.7 pts better
19.6%
1.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 20.5% · Q2 20.0% · Q3 18.9% · Q4 23.7% · 4Q avg 20.8%
Percentage of long-stay residents who received an antipsychotic medication 11.2%
14.8%
3.6 pts better
16.7%
5.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 14.3% · Q2 11.8% · Q3 9.4% · Q4 9.1% · 4Q avg 11.2% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 16.6%
13.3%
3.3 pts worse
16.3%
0.3 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 16.6% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 28.5%
11.7%
16.8 pts worse
14.9%
13.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 20.6% · Q2 32.4% · Q3 31.2% · Q4 30.0% · 4Q avg 28.5% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 4.2%
0.4%
3.8 pts worse
1.0%
3.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.5% · Q2 0.0% · Q3 2.5% · Q4 9.2% · 4Q avg 4.2% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 2.3%
1.2%
1.1 pts worse
1.7%
0.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 4.5% · Q3 2.4% · Q4 2.2% · 4Q avg 2.3% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 28.1%
24.2%
3.9 pts worse
19.8%
8.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 14.9% · Q2 38.0% · Q3 25.2% · Q4 33.9% · 4Q avg 28.1%
Percentage of long-stay residents with pressure ulcers 2.4%
4.1%
1.7 pts better
5.1%
2.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.6% · Q2 2.6% · Q3 2.5% · Q4 2.0% · 4Q avg 2.4% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 93.8%
81.6%
12.2 pts better
81.7%
12.1 pts better
Short Stay · 2024Q4-2025Q3 · Q2 95.7% · Q3 88.5% · 4Q avg 93.8%
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.3%
1.3 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 82.6%
79.0%
3.6 pts better
79.7%
2.9 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 82.6%

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-07-28 · Fire 2025-07-28

1 health deficiencies

Top issue: Resident Assessment and Care Planning (1 deficiency)

6 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Cycle 2 Health 2024-08-16 · Fire 2024-08-16

4 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

9 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 3 Health 2023-06-05 · Fire 2023-06-05

7 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

5 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-07-28

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-09-12

F · Potential for more than minimal harm 2025-07-28

K346 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2025-09-05

F · Potential for more than minimal harm 2025-07-28

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2025-09-12

E · Potential for more than minimal harm 2025-07-28

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-09-05

E · Potential for more than minimal harm 2025-07-28

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2025-09-27

E · Potential for more than minimal harm 2025-07-28

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2025-09-12

E · Potential for more than minimal harm 2024-08-16

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-10-31

E · Potential for more than minimal harm 2024-08-16

K271 · Egress Deficiencies

Fire Safety

Have exits that are accessible at all times.

Corrected 2024-10-31

E · Potential for more than minimal harm 2024-08-16

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-10-31

E · Potential for more than minimal harm 2024-08-16

K331 · Smoke Deficiencies

Fire Safety

Construct fire resistant interior walls.

Corrected 2024-10-31

E · Potential for more than minimal harm 2024-08-16

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2024-10-31

E · Potential for more than minimal harm 2024-08-16

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2024-10-31

E · Potential for more than minimal harm 2024-08-16

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2024-10-31

E · Potential for more than minimal harm 2024-08-16

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-10-31

D · Potential for more than minimal harm 2024-08-16

K781 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of portable space heaters.

Corrected 2024-10-31

F · Potential for more than minimal harm 2023-06-05

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2023-07-24

F · Potential for more than minimal harm 2023-06-05

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-09-15

F · Potential for more than minimal harm 2023-06-05

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Not marked corrected

E · Potential for more than minimal harm 2023-06-05

K271 · Egress Deficiencies

Fire Safety

Have exits that are accessible at all times.

Corrected 2023-07-24

E · Potential for more than minimal harm 2023-06-05

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-07-24

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-07-28

F638 · Resident Assessment and Care Planning Deficiencies

Health

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2025-08-29

E · Potential for more than minimal harm 2024-08-16

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-09-09

D · Potential for more than minimal harm 2024-08-16

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-09-09

D · Potential for more than minimal harm 2024-08-16

F700 · Quality of Life and Care Deficiencies

Health

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2024-09-09

D · Potential for more than minimal harm 2024-08-16

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-09-09

G · Actual harm 2023-06-05

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-07-01

F · Potential for more than minimal harm 2023-06-05

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-07-01

E · Potential for more than minimal harm 2023-06-05

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2023-07-01

D · Potential for more than minimal harm 2023-06-05

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2023-07-01

D · Potential for more than minimal harm 2023-06-05

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-07-01

D · Potential for more than minimal harm 2023-06-05

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-07-01

D · Potential for more than minimal harm 2023-06-05

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-07-01

Penalties and ownership

What sits behind the stars

Ownership

Major Hospital

5% Or Greater Direct Ownership Interest · Organization

100% 39 facilities 2013-12-01
Claxton, Ryan

Operational/Managerial Control · Individual

0% 15 facilities 2025-03-27
Claxton, Ryan

Corporate Officer · Individual

0% 15 facilities 2025-03-27
Jackson, Richard

Operational/Managerial Control · Individual

0% 1 facilities 2013-08-12
Li, William

Operational/Managerial Control · Individual

0% 2 facilities 2018-01-01
Milner Community Health Care, Inc.

Operational/Managerial Control · Organization

0% 1 facilities 2013-12-01

Nearby options

Other facilities in reach

#1

Mulberry Health & Rehabilitation Center

Mulberry, IN

4-star overall rating with 5-star inspections with 2 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
5 / 5
Staffing
1 / 5
Fines
$0
#2

Wesley Manor Health Center

Frankfort, IN

3-star overall rating with 3-star inspections with $20,826 in total fines with 3 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
3 / 5
Staffing
3 / 5
Fines
$20,826

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