Federal inspection record · CMS data as of October 1, 2026
Mill Run Care Center
3399 Mill Run Drive, Hilliard, OH · (614) 527-3000
- Certified beds
- 66
- Residents per day
- 57
- Ownership
- For-Profit
- Chain
- Optalis Health & Rehabilitation
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- August 19, 1997
1
How this home got 3 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Ohio.
-
Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★+1 star
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★3 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Ohio homes
Mill Run Care Center carries 118 inspection points. That is fewer than 21% of Ohio's 913 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Ohio: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–15 pts
- 4★ 15–42 pts
- 3★ 42–69 pts
- 2★ 69–121.25 pts
- 1★ over 121.25 pts
Bars show every rated home in Ohio by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
34 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (3)
-
G
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
-
G
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
-
G
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Everything else, by area of care
Quality of Life and Care10E
- E
Provide enough food/fluids to maintain a resident's health.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide safe and appropriate respiratory care for a resident when needed.
- D
Provide safe, appropriate pain management for a resident who requires such services.
- D
Provide or obtain dental services for each resident.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide appropriate foot care.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Resident Rights5E
- D
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- E
Honor the resident's right to manage his or her financial affairs.
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Pharmacy Service5E
- D
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- D
Ensure that residents are free from significant medication errors.
- E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Ensure that residents are free from significant medication errors.
- D
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary4F
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
- D
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Resident Assessment and Care Planning4D
- D
Ensure each resident receives an accurate assessment.
- D
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Infection Control2F
- E
Provide and implement an infection prevention and control program.
- F
Provide and implement an infection prevention and control program.
Nursing and Physician Services1D
- D
Ensure that paid feeding assistants have the training they need.
Inspection history
2025-09-10
19 health deficiencies · 3 fire-safety deficiencies
Top issue: Quality of Life and Care (7 deficiencies)
2023-05-04
8 health deficiencies · 7 fire-safety deficiencies
Top issue: Quality of Life and Care (4 deficiencies)
2021-06-15
7 health deficiencies · 1 fire-safety deficiencies
Top issue: Nutrition and Dietary (3 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 4 h 7 min of nursing staff time a day, 53 min of it from a registered nurse.
This home
4 h 7 min
Ohio average
3 h 43 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 65% of nursing staff and 90% of registered nurses left in the past year, along with 1 administrator.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$59,378 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2025-09-10 | Fine | $59,378 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine7.3 pts better | 100.0% | 92.7% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.7 pts better | 94.4% | 93.7% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.9 pts better | 2.2% | 3.1% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms5.5 pts worse | 37.1% | 31.6% | 13.5% |
| Percentage of long-stay residents who lose too much weight7.3 pts worse | 13.4% | 6.1% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication11 pts better | 14.5% | 25.5% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication8.5 pts better | 0.0% | 8.5% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened7 pts worse | 12.3% | 5.3% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased3.5 pts worse | 8.5% | 5.0% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.6 pts worse | 0.8% | 0.2% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.3 pts worse | 0.7% | 0.4% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.7 pts worse | 23.6% | 20.9% | 18.3% |
| Percentage of long-stay residents with pressure ulcers0.6 pts better | 2.6% | 3.2% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine21.4 pts better | 99.8% | 78.4% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit5 pts better | 7.6% | 12.6% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1 pts better | 0.2% | 1.2% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine20.7 pts better | 97.1% | 76.4% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission1.3 pts better | 23.1% | 24.4% | 23.4% |
·
Who owns and runs it
38 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Om Holdco 2 LLC | 5% Or Greater Direct Ownership Interest · Organization | 100% | 5 facilities |
| Charles Franklin LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 22 facilities |
| Charles Franklin LLC | Adp Of The SNF · Organization | 0% | 22 facilities |
| Charles Westland LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 20 facilities |
| Charles Westland LLC | Adp Of The SNF · Organization | 0% | 20 facilities |
| Dunn, Charles | Individual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual | 0% | 14 facilities |
| Hemant Shah 2018 Irrevocable Trust | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 23 facilities |
| Hemant Shah 2018 Irrevocable Trust | Adp Of The SNF · Organization | 0% | 23 facilities |
| Mathur, Deepa | Operational/Managerial Control · Individual | 0% | 4 facilities |
| Mathur, Deepa | Adp Of The SNF · Individual | 0% | 4 facilities |
| Om Holdco 2 LLC | Adp Of The SNF · Organization | 0% | 5 facilities |
| Optalis LP Investors 2 LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 5 facilities |
| Optalis LP Investors 2 LLC | Adp Of The SNF · Organization | 0% | 5 facilities |
| Optum Management Solutions. Inc | Indirect Ownership Interest · Organization | 0% | 24 facilities |
| Optum Management Solutions. Inc | Operational/Managerial Control · Organization | 0% | 24 facilities |
| Optum Management Solutions. Inc | Adp Of The SNF · Organization | 0% | 24 facilities |
| Orton, Wendy | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Paar 108 LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 32 facilities |
| Paar 108 LLC | Adp Of The SNF · Organization | 0% | 32 facilities |
| Patel, Rajan | Managing Control - Governing Body · Individual | 0% | 17 facilities |
| Patel, Rajan | Operational/Managerial Control · Individual | 0% | 17 facilities |
| Pinal R. Patel 2017 Irrevocable Trust F/B/O Aarna R. Patel | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 30 facilities |
| Pinal R. Patel 2017 Irrevocable Trust F/B/O Aarna R. Patel | Adp Of The SNF · Organization | 0% | 30 facilities |
| Pinal R. Patel 2017 Irrevocable Trust F/B/O Ansh R. Patel | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 30 facilities |
| Pinal R. Patel 2017 Irrevocable Trust F/B/O Ansh R. Patel | Adp Of The SNF · Organization | 0% | 30 facilities |
| Pinal R. Patel 2020 Irrevocable Family Trust Uad 10-6-2020 | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 30 facilities |
| Pinal R. Patel 2020 Irrevocable Family Trust Uad 10-6-2020 | Adp Of The SNF · Organization | 0% | 30 facilities |
| Rajan G Patel 2020 Irr Fam Tr Uad 12-3-2020 | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 30 facilities |
| Rajan G Patel 2020 Irr Fam Tr Uad 12-3-2020 | Adp Of The SNF · Organization | 0% | 30 facilities |
| Shah, Hemant | Individual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual | 0% | 14 facilities |
| Sharon, Robert | Managing Control - Governing Body · Individual | 0% | 15 facilities |
| Sharon, Robert | Operational/Managerial Control · Individual | 0% | 15 facilities |
| Sharon, Robert | Adp Of The SNF · Individual | 0% | 15 facilities |
| Siena Lending Group LLC | 5% Or Greater Security Interest · Organization | 0% | 7 facilities |
| Snw LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 23 facilities |
| Snw LLC | Adp Of The SNF · Organization | 0% | 23 facilities |
| Van De Water, Scott | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Van De Water, Scott | Adp Of The SNF · Individual | 0% | 1 facilities |
·
Fire safety
11 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke5F
- F
Inspect, test, and maintain automatic sprinkler systems.
- F
Install a fire alarm system that can be heard throughout the facility.
- F
Have approved installation, maintenance and testing program for fire alarm systems.
- F
Inspect, test, and maintain automatic sprinkler systems.
- E
Install an approved automatic sprinkler system.
Miscellaneous3F
- E
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- F
Have simulated fire drills held at unexpected times.
- D
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems2F
- F
Have generator or other power source capable of supplying service within 10 seconds.
- E
Have proper medical gas storage and administration areas.
Egress1E
- E
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
·
Other homes nearby
-
Norwich Springs Health Campus
Hilliard, OH · Trilogy Health Services
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 4 h 11 min
- Fines
- $0
-
Trueman Pointe Care Center
Hilliard, OH · Foundations Health Solutions
★★★★★- Worst citation, 3 yrs
- D
- Nursing / resident / day
- 3 h 30 min
- Fines
- $0
-
Darby Glenn Nursing And Rehabilitation Center
Hilliard, OH · Foundations Health Solutions
★★★★★- Worst citation, 3 yrs
- D
- Nursing / resident / day
- 3 h 20 min
- Fines
- $0