Federal inspection record · CMS data as of October 1, 2026
Mervyn Sharp Bennion Central Utah Veterans Home
1551 North Main Street, Payson, UT · (801) 465-5400
- CMS high-performer trophy
- Certified beds
- 108
- Residents per day
- 104
- Ownership
- Government
- Chain
- Avalon Health Care
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- October 21, 2013
1
How this home got 5 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Utah.
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Staffing
★★★★★no change (already 5)
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change (already 5)
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★5 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Utah homes
Mervyn Sharp Bennion Central Utah Veterans Home carries 11 inspection points. That is fewer than 92% of Utah's 96 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Utah: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–15 pts
- 4★ 15–38 pts
- 3★ 38–66 pts
- 2★ 66–118.25 pts
- 1★ over 118.25 pts
Bars show every rated home in Utah by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
13 health citations on record since 2022. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (1)
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G
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Everything else, by area of care
Nutrition and Dietary2F
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care2D
- D
Provide safe and appropriate respiratory care for a resident when needed.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control2E
- D
Provide and implement an infection prevention and control program.
- E
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning2D
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Administration1D
- D
Provide timely, quality laboratory services/tests to meet the needs of residents.
Freedom from Abuse, Neglect, and Exploitation1D
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Pharmacy Service1D
- D
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Resident Rights1D
- D
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspection history
2026-04-13
1 health deficiencies · 0 fire-safety deficiencies
Top issue: Administration (1 deficiency)
2024-03-28
5 health deficiencies · 3 fire-safety deficiencies
Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)
2022-04-07
7 health deficiencies · 1 fire-safety deficiencies
Top issue: Quality of Life and Care (2 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 5 h 37 min of nursing staff time a day, 1 h 46 min of it from a registered nurse.
This home
5 h 37 min
Utah average
4 h 5 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 35% of nursing staff and 26% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.7 pts better | 0.5 | 1.2 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days1.3 pts better | 0.1 | 1.4 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine2.2 pts better | 100.0% | 97.8% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine1.8 pts better | 100.0% | 98.2% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury3.9 pts worse | 6.4% | 2.5% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms3.8 pts worse | 20.7% | 16.9% | 13.5% |
| Percentage of long-stay residents who lose too much weight0.3 pts better | 3.0% | 3.3% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication10.5 pts better | 15.3% | 25.8% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication9.6 pts better | 4.2% | 13.8% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened3.4 pts better | 9.3% | 12.7% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased2.7 pts better | 8.0% | 10.7% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.4 pts better | 0.2% | 0.6% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.7 pts worse | 2.6% | 1.9% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.1 pts better | 18.2% | 20.3% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1.9 pts better | 1.9% | 3.8% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine3.6 pts better | 97.7% | 94.1% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit3 pts worse | 14.5% | 11.5% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.1 pts better | 0.0% | 1.1% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine5.2 pts better | 97.4% | 92.2% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission7.1 pts better | 9.9% | 17.0% | 23.4% |
·
Who owns and runs it
37 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Avalon Va Management LLC | 5% Or Greater Direct Ownership Interest · Organization | 100% | 4 facilities |
| Avalon Veterans Services, L.l.c. | 5% Or Greater Indirect Ownership Interest · Organization | 100% | 4 facilities |
| Avalon Health Care Inc | Operational/Managerial Control · Organization | 0% | 14 facilities |
| Avalon Health Care Inc | Adp Of The SNF · Organization | 0% | 14 facilities |
| Avalon Health Care Management Inc | Operational/Managerial Control · Organization | 0% | 16 facilities |
| Avalon Health Care Management Inc | Adp Of The SNF · Organization | 0% | 16 facilities |
| Bott, Wesley | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Bott, Wesley | Adp Of The SNF · Individual | 0% | 1 facilities |
| Brannin, Lori | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Brannin, Lori | Adp Of The SNF · Individual | 0% | 1 facilities |
| Dangerfield, David | Managing Control - Governing Body · Individual | 0% | 15 facilities |
| Dangerfield, David | Corporate Director · Individual | 0% | 15 facilities |
| Derrick, Michael | Managing Control - Governing Body · Individual | 0% | 8 facilities |
| Harris, Bradford | Corporate Officer · Individual | 0% | 10 facilities |
| Harris, Bradford | Operational/Managerial Control · Individual | 0% | 10 facilities |
| Harris, Bradford | Adp Of The SNF · Individual | 0% | 10 facilities |
| Hash, Alan | Corporate Officer · Individual | 0% | 17 facilities |
| Hash, Alan | Operational/Managerial Control · Individual | 0% | 17 facilities |
| Hash, Alan | Adp Of The SNF · Individual | 0% | 17 facilities |
| Kirton, Byron | Managing Control - Governing Body · Individual | 0% | 15 facilities |
| Kirton, Byron | Corporate Director · Individual | 0% | 15 facilities |
| Kirton, Hyrum | Managing Control - Governing Body · Individual | 0% | 15 facilities |
| Kirton, Hyrum | Corporate Director · Individual | 0% | 15 facilities |
| Kirton, Hyrum | Corporate Officer · Individual | 0% | 15 facilities |
| Kirton, Hyrum | Operational/Managerial Control · Individual | 0% | 15 facilities |
| Kirton, Hyrum | Adp Of The SNF · Individual | 0% | 15 facilities |
| Kirton, Spencer | Managing Control - Governing Body · Individual | 0% | 15 facilities |
| Kirton, Spencer | Corporate Director · Individual | 0% | 15 facilities |
| Newby, Joshua | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Newby, Joshua | Adp Of The SNF · Individual | 0% | 1 facilities |
| Smith, Nicole | Corporate Officer · Individual | 0% | 16 facilities |
| Smith, Nicole | Operational/Managerial Control · Individual | 0% | 16 facilities |
| Smith, Nicole | Adp Of The SNF · Individual | 0% | 16 facilities |
| State Of Utah | Operational/Managerial Control · Organization | 0% | 4 facilities |
| State Of Utah | Adp Of The SNF · Organization | 0% | 4 facilities |
| Woltil, Robert | Managing Control - Governing Body · Individual | 0% | 15 facilities |
| Woltil, Robert | Corporate Director · Individual | 0% | 15 facilities |
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Fire safety
4 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke2E
- D
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E
Provide properly protected cooking facilities.
Construction1D
- D
Meet other general requirements.
Services1D
- D
Have properly installed electrical wiring and gas equipment.
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Advanced Health Care of Salem
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