Oakland, CA

Medical Hill Healthcare Center

5-star overall rating with 4-star inspections with 10 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

475 29th Street, Oakland, CA

(510) 832-3222

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

124

Certified beds

Average residents

119

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Pacs Group

Operator or chain grouping

Approved since

1987-02-03

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

264 facilities

Chain averages 3 overall / 3 health / 2 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.60

Registered nurse staffing · state 0.65 · national 0.68

LPN hours / resident day

0.86

Licensed practical nurse staffing · state 1.22 · national 0.87

Aide hours / resident day

2.52

Nurse aide staffing · state 2.64 · national 2.35

Total nurse hours

3.98

All reported nurse hours · state 4.51 · national 3.89

Licensed hours

1.45

RN + LPN hours · state 1.87 · national 1.54

Weekend hours

3.68

Weekend nurse staffing · state 4.08 · national 3.43

Weekend RN hours

0.54

Weekend registered nurse coverage · state 0.50 · national 0.47

Physical therapist

0.05

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.64

CMS adjusted RN staffing hours

Adjusted total hours

4.24

CMS adjusted total nurse staffing hours

Case-mix index

1.28

Higher values indicate more complex resident acuity

RN turnover

50%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

34%

Annual nurse turnover · state 38% · national 46%

SNF VBP

Value-based purchasing

Program rank

2,599

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

48.81

Composite VBP score used to determine payment impact.

Payment multiplier

1.0026

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

7.21

Baseline 16.89% · Performance 18.09% · Measure score 7.21 · Achievement 7.21 · Improvement 0

Healthcare-associated infections

0

Baseline 6.62% · Performance 7.97% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

9.25

Baseline 30.48% · Performance 25.86% · Measure score 9.25 · Achievement 9.25 · Improvement 7.70

Adjusted total nurse staffing

3.06

Baseline 4.05 hours · Performance 3.95 hours · Measure score 3.06 · Achievement 3.06 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.39%
10.72%
0.7 pts worse
No Different than the National Rate · Eligible stays 144 · Observed rate 13.19% · Lower 95% interval 8.27%
Discharge to community 62.25%
50.57%
11.7 pts better
Better than the National Rate · Eligible stays 143 · Observed rate 49.65% · Lower 95% interval 52.77%
Medicare spending per beneficiary 1.66
1.02
0.6 pts worse
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 82 · Denominator 82
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 82
Discharge self-care score 81.82%
53.69%
28.1 pts better
Numerator 36 · Denominator 44
Discharge mobility score 56.82%
50.94%
5.9 pts better
Numerator 25 · Denominator 44
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 82 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 7.97%
7.12%
0.8 pts worse
No Different than the National Rate · Eligible stays 104 · Observed rate 9.62% · Lower 95% interval 5.05%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 153
Staff flu vaccination coverage 58.77%
42%
16.8 pts better
Numerator 134 · Denominator 228
Discharge function score 68.18%
56.45%
11.7 pts better
Numerator 30 · Denominator 44
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 34 · Denominator 34
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 18 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 53.66%
25.2%
28.5 pts better
Numerator 22 · Denominator 41

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.2
2.3
1.1 pts better
1.9
0.7 pts better
Long Stay · 20240701-20250630 · Adjusted 1.2 · Observed 1.3 · Expected 2.0 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.7
1.6
0.9 pts better
1.8
1.1 pts better
Long Stay · 20240701-20250630 · Adjusted 0.7 · Observed 0.8 · Expected 1.7 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
98.5%
1.5 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
98.2%
1.8 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 0.0%
1.6%
1.6 pts better
3.3%
3.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 7.5%
6.8%
0.7 pts worse
11.4%
3.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 21.0% · Q2 3.0% · Q3 2.0% · Q4 4.0% · 4Q avg 7.5%
Percentage of long-stay residents who lose too much weight 1.4%
4.1%
2.7 pts better
5.4%
4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.0% · Q2 0.0% · Q3 0.0% · Q4 2.3% · 4Q avg 1.4%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 42.9%
13.7%
29.2 pts worse
19.6%
23.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 44.6% · Q2 47.9% · Q3 39.1% · Q4 39.3% · 4Q avg 42.9%
Percentage of long-stay residents who were physically restrained 0.0%
0.4%
0.4 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 2.6%
11.0%
8.4 pts better
16.3%
13.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.0% · Q2 0.0% · Q3 3.3% · Q4 3.2% · 4Q avg 2.6% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 2.5%
10.7%
8.2 pts better
14.9%
12.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.1% · Q2 1.1% · Q3 0.0% · Q4 3.4% · 4Q avg 2.5% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
1.0%
1 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.0%
1.2%
1.2 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 6.9%
10.9%
4 pts better
19.8%
12.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 21.6% · Q2 0.9% · Q3 3.3% · Q4 1.6% · 4Q avg 6.9%
Percentage of long-stay residents with pressure ulcers 0.0%
4.7%
4.7 pts better
5.1%
5.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
94.0%
6 pts better
81.7%
18.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of short-stay residents who had an outpatient emergency department visit 6.4%
11.2%
4.8 pts better
12.0%
5.6 pts better
Short Stay · 20240701-20250630 · Adjusted 6.4% · Observed 5.9% · Expected 10.3% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.5%
1.5 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 100.0%
93.2%
6.8 pts better
79.7%
20.3 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 11.4%
23.2%
11.8 pts better
23.9%
12.5 pts better
Short Stay · 20240701-20250630 · Adjusted 11.4% · Observed 9.4% · Expected 19.6% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-08-08 · Fire 2025-08-08

10 health deficiencies

Top issue: Pharmacy Service (3 deficiencies)

6 fire-safety deficiencies

Top issue: Emergency Preparedness (2 deficiencies)

Cycle 2 Health 2024-03-14 · Fire 2024-03-14

7 health deficiencies

Top issue: Resident Assessment and Care Planning (3 deficiencies)

2 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 3 Health 2021-05-20 · Fire 2021-05-20

5 health deficiencies

Top issue: Infection Control (1 deficiency)

16 fire-safety deficiencies

Top issue: Emergency Preparedness (8 deficiencies)

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2025-08-08

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-08-15

E · Potential for more than minimal harm 2025-08-08

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2025-08-15

E · Potential for more than minimal harm 2025-08-08

K919 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the use of electrical equipment.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-08-08

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2025-08-13

C · Minimal harm 2025-08-08

E31 · Emergency Preparedness Deficiencies

Fire Safety

Provide emergency officials' contact information.

Corrected 2025-08-13

C · Minimal harm 2025-08-08

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2025-09-08

D · Potential for more than minimal harm 2024-03-14

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-04-05

D · Potential for more than minimal harm 2024-03-14

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-04-05

F · Potential for more than minimal harm 2021-05-20

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2021-06-16

E · Potential for more than minimal harm 2021-05-20

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2021-06-16

E · Potential for more than minimal harm 2021-05-20

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2021-06-16

D · Potential for more than minimal harm 2021-05-20

E15 · Emergency Preparedness Deficiencies

Fire Safety

Address subsistence needs for staff and patients.

Corrected 2021-06-16

D · Potential for more than minimal harm 2021-05-20

E23 · Emergency Preparedness Deficiencies

Fire Safety

Establish policies and procedures for medical documentation.

Corrected 2021-06-16

D · Potential for more than minimal harm 2021-05-20

E24 · Emergency Preparedness Deficiencies

Fire Safety

Establish policies and procedures for volunteers.

Corrected 2021-06-16

D · Potential for more than minimal harm 2021-05-20

E26 · Emergency Preparedness Deficiencies

Fire Safety

Establish roles under a Waiver declared by secretary.

Corrected 2021-06-16

D · Potential for more than minimal harm 2021-05-20

E4 · Emergency Preparedness Deficiencies

Fire Safety

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2021-06-16

D · Potential for more than minimal harm 2021-05-20

E41 · Emergency Preparedness Deficiencies

Fire Safety

Implement emergency and standby power systems.

Corrected 2021-06-16

D · Potential for more than minimal harm 2021-05-20

E6 · Emergency Preparedness Deficiencies

Fire Safety

Conduct risk assessment and an All-Hazards approach.

Corrected 2021-06-16

D · Potential for more than minimal harm 2021-05-20

E7 · Emergency Preparedness Deficiencies

Fire Safety

Address patient/client population and determine types of services needed.

Corrected 2021-06-16

D · Potential for more than minimal harm 2021-05-20

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2021-06-16

D · Potential for more than minimal harm 2021-05-20

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2021-06-16

D · Potential for more than minimal harm 2021-05-20

K362 · Smoke Deficiencies

Fire Safety

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2021-06-16

D · Potential for more than minimal harm 2021-05-20

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2021-06-16

D · Potential for more than minimal harm 2021-05-20

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2021-06-16

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-08-08

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-09-02

E · Potential for more than minimal harm 2025-08-08

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-09-02

E · Potential for more than minimal harm 2025-08-08

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-09-02

D · Potential for more than minimal harm 2025-08-08

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-09-02

D · Potential for more than minimal harm 2025-08-08

F628 · Resident Rights Deficiencies

Health

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-09-02

D · Potential for more than minimal harm 2025-08-08

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-09-02

D · Potential for more than minimal harm 2025-08-08

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-09-02

D · Potential for more than minimal harm 2025-08-08

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2025-09-02

D · Potential for more than minimal harm 2025-08-08

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-09-02

D · Potential for more than minimal harm 2025-05-30

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-06-16

D · Potential for more than minimal harm 2025-02-06

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-02-21

D · Potential for more than minimal harm 2024-10-15

F568 · Resident Rights Deficiencies

Health

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

Corrected 2024-12-05

F · Potential for more than minimal harm 2024-03-14

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-04-14

D · Potential for more than minimal harm 2024-03-14

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2024-04-14

D · Potential for more than minimal harm 2024-03-14

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2024-04-14

D · Potential for more than minimal harm 2024-03-14

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-04-14

D · Potential for more than minimal harm 2024-03-14

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-04-14

D · Potential for more than minimal harm 2023-06-01

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-06-09

E · Potential for more than minimal harm 2021-05-20

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2021-07-06

E · Potential for more than minimal harm 2021-05-20

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2021-07-06

D · Potential for more than minimal harm 2021-05-20

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2021-07-06

D · Potential for more than minimal harm 2021-05-20

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2021-07-06

Penalties and ownership

What sits behind the stars

Ownership

Bay Area Master Tenant LLC

5% Or Greater Direct Ownership Interest · Organization

100% 3 facilities 2017-09-01
Apt, Frederick

Corporate Officer · Individual

0% 252 facilities 2021-02-10
Hancock, Mark

5% Or Greater Indirect Ownership Interest · Individual

0% 253 facilities 2020-12-31
Hancock, Mark

Corporate Officer · Individual

0% 253 facilities 2017-07-17
Mitchell, John

Corporate Officer · Individual

0% 254 facilities 2021-02-10
Murray, Jason

5% Or Greater Indirect Ownership Interest · Individual

0% 250 facilities 2020-12-31
Murray, Jason

Corporate Officer · Individual

0% 250 facilities 2017-07-17
Pacs Group, Inc.

5% Or Greater Indirect Ownership Interest · Organization

0% 239 facilities 2023-06-30
Pacs Holdings, LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 238 facilities 2023-06-30
Providence Group Inc

5% Or Greater Indirect Ownership Interest · Organization

0% 79 facilities 2017-09-01
Snider, Andrew

Operational/Managerial Control · Individual

0% 2 facilities 2017-09-01
Snider, Andrew

W-2 Managing Employee · Individual

0% 2 facilities 2017-09-01

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Health
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Staffing
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Health
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Staffing
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Fines
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