Federal inspection record · CMS data as of October 1, 2026

St Paul's Towers

100 Bay Place, Oakland, CA · (510) 835-4700

CMS overall rating

5 of 5

Compare with a nearby home →
Certified beds
43
Residents per day
26
Ownership
Non-Profit
Chain
Front Porch
Medicare / Medicaid
Medicare
Certified since
November 9, 1972

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in California.

  2. Staffing

    +1 star

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change (already 5)

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among California homes

St Paul's Towers carries 46 inspection points. That is fewer than 81% of California's 1,154 rated homes.

5★4★3★2★1★+35 homes above 300.2505102550100200inspection points → fewer is better on the leftThis home · 46 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in California: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–33 pts
  • 4★ 33–66 pts
  • 3★ 66–96 pts
  • 2★ 96–146 pts
  • 1★ over 146 pts

Bars show every rated home in California by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

21 health citations on record since 2019. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 15 4 pts
E 4 8 pts
F 2 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Pharmacy Service9E
  1. D

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    September 12, 2024 · Standard · F757 · Corrected October 7, 2024

  2. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    September 12, 2024 · Standard · F758 · Corrected October 7, 2024

  3. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    October 13, 2022 · Standard · F755 · Corrected November 3, 2022

  4. D

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    October 13, 2022 · Standard · F756 · Corrected November 3, 2022

  5. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    October 13, 2022 · Standard · F758 · Corrected November 3, 2022

  6. D

    Ensure medication error rates are not 5 percent or greater.

    October 13, 2022 · Standard · F759 · Corrected November 3, 2022

  7. E

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    June 27, 2019 · Standard · F756 · Corrected July 26, 2019

  8. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    June 27, 2019 · Standard · F755 · Corrected July 26, 2019

  9. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    June 27, 2019 · Standard · F758 · Corrected July 26, 2019

Nutrition and Dietary5F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    September 12, 2024 · Standard · F812 · Corrected October 7, 2024

  2. F

    Dispose of garbage and refuse properly.

    September 12, 2024 · Standard · F814 · Corrected October 7, 2024

  3. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    October 13, 2022 · Standard · F812 · Corrected November 3, 2022

  4. D

    Dispose of garbage and refuse properly.

    October 13, 2022 · Standard · F814 · Corrected November 3, 2022

  5. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    June 27, 2019 · Standard · F812 · Corrected July 26, 2019

Quality of Life and Care3E
  1. D

    Provide appropriate foot care.

    October 13, 2022 · Standard · F687 · Corrected November 3, 2022

  2. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    October 13, 2022 · Standard · F689 · Corrected November 3, 2022

  3. E

    Provide routine and 24-hour emergency dental care for each resident.

    June 27, 2019 · Standard · F790 · Corrected July 26, 2019

Resident Assessment and Care Planning2D
  1. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    September 12, 2024 · Standard · F658 · Corrected October 7, 2024

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    June 27, 2019 · Standard · F656 · Corrected July 26, 2019

Resident Rights1D
  1. D

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    July 28, 2026 · Complaint · F557 · Corrected August 21, 2026

Nursing and Physician Services1D
  1. D

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    October 13, 2022 · Standard · F727 · Corrected November 3, 2022

Inspection history

  1. 2024-09-12

    6 health deficiencies · 10 fire-safety deficiencies

    Top issue: Nutrition and Dietary (2 deficiencies)

  2. 2022-10-13

    9 health deficiencies · 8 fire-safety deficiencies

    Top issue: Pharmacy Service (4 deficiencies)

  3. 2019-06-27

    6 health deficiencies · 4 fire-safety deficiencies

    Top issue: Pharmacy Service (3 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 52 min of nursing staff time a day, 1 h 28 min of it from a registered nurse.

This home

4 h 52 min

California average

4 h 33 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 32% of nursing staff and 33% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.3 pts better100.0%98.7%93.7%
Percentage of long-stay residents experiencing one or more falls with major injury1.6 pts better0.0%1.6%3.2%
Percentage of long-stay residents who have depressive symptoms6 pts better1.6%7.6%13.5%
Percentage of long-stay residents who lose too much weight5.5 pts worse9.6%4.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication13.7 pts better0.0%13.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication1.2 pts better11.1%12.3%15.4%
Percentage of long-stay residents who were physically restrained0.3 pts better0.0%0.3%0.1%
Percentage of long-stay residents whose ability to walk independently worsened7.5 pts better1.4%8.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased3.7 pts better6.5%10.2%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts worse1.0%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection1.8 pts worse3.0%1.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence8.1 pts worse17.9%9.8%18.3%
Percentage of long-stay residents with pressure ulcers4.3 pts worse8.6%4.3%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine1.2 pts worse93.4%94.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit7 pts worse18.1%11.1%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.8 pts better0.5%1.3%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine3.9 pts worse89.2%93.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission11.7 pts worse34.3%22.6%23.4%

·

Who owns and runs it

31 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Front Porch Communities And Services5% Or Greater Direct Ownership Interest · Organization100%9 facilities
Akopyan, GevorkOperational/Managerial Control · Individual0%9 facilities
Duranteau, NancyCorporate Director · Individual0%9 facilities
Forte, VincentCorporate Director · Individual0%9 facilities
Front Porch Communities And ServicesAdp Of The SNF · Organization0%9 facilities
Handy, JoanneCorporate Director · Individual0%14 facilities
Ichien, ChristopherOperational/Managerial Control · Individual0%6 facilities
Jacobs, LauraCorporate Director · Individual0%9 facilities
Kelly, SeanCorporate Officer · Individual0%9 facilities
Kelly, SeanOperational/Managerial Control · Individual0%9 facilities
Kisajja, ChristinaOperational/Managerial Control · Individual0%1 facilities
Kroeker, KevinCorporate Director · Individual0%9 facilities
Macango, SusanOperational/Managerial Control · Individual0%9 facilities
Marcelo, CherryOperational/Managerial Control · Individual0%1 facilities
Marcelo, CherryAdp Of The SNF · Individual0%1 facilities
Mccarron, KathleenOperational/Managerial Control · Individual0%1 facilities
Mcgovern, MarionCorporate Director · Individual0%9 facilities
Mcmullin, MaryOperational/Managerial Control · Individual0%9 facilities
Merkin, NickolasIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%6 facilities
Nelson, HarryIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%6 facilities
Olson, KariOperational/Managerial Control · Individual0%9 facilities
Pennington, PaigeIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%6 facilities
Sairam, SamirOperational/Managerial Control · Individual0%1 facilities
Sairam, SamirAdp Of The SNF · Individual0%1 facilities
Salvador, EduardoCorporate Officer · Individual0%9 facilities
Salvador, EduardoOperational/Managerial Control · Individual0%9 facilities
Spencer, PeterCorporate Director · Individual0%9 facilities
Tonnu, DiemlanCorporate Director · Individual0%9 facilities
Vranich, RachelCorporate Officer · Individual0%9 facilities
Wesson, OliverCorporate Director · Individual0%9 facilities
Whittaker, SusanCorporate Director · Individual0%9 facilities

·

Fire safety

22 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Gas, Vacuum, and Electrical Systems9F
  1. F

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    September 12, 2024 · K914 · Corrected October 3, 2024

  2. F

    Have generator or other power source capable of supplying service within 10 seconds.

    September 12, 2024 · K918 · Corrected October 3, 2024

  3. E

    Ensure proper usage of power strips and extension cords.

    September 12, 2024 · K920 · Corrected October 3, 2024

  4. C

    Ensure that testing and maintenance of electrical equipment is performed.

    September 12, 2024 · K921 · Corrected October 3, 2024

  5. E

    Have generator or other power source capable of supplying service within 10 seconds.

    October 13, 2022 · K918 · Corrected November 7, 2022

  6. D

    Meet requirements for the use of electrical equipment.

    October 13, 2022 · K919 · Corrected November 7, 2022

  7. D

    Ensure proper usage of power strips and extension cords.

    October 13, 2022 · K920 · Corrected November 7, 2022

  8. E

    Have generator or other power source capable of supplying service within 10 seconds.

    June 27, 2019 · K918 · Corrected September 12, 2019

  9. D

    Have proper medical gas storage and administration areas.

    June 27, 2019 · K923 · Corrected September 12, 2019

Smoke6E
  1. E

    Install corridor and hallway doors that block smoke.

    September 12, 2024 · K363 · Corrected October 3, 2024

  2. C

    Inspect, test, and maintain automatic sprinkler systems.

    September 12, 2024 · K353 · Corrected October 3, 2024

  3. D

    Inspect, test, and maintain automatic sprinkler systems.

    October 13, 2022 · K353 · Corrected November 7, 2022

  4. D

    Properly select, install, inspect, or maintain portable fire extinguishes.

    October 13, 2022 · K355 · Corrected November 7, 2022

  5. D

    Install corridor and hallway doors that block smoke.

    October 13, 2022 · K363 · Corrected November 7, 2022

  6. D

    Properly select, install, inspect, or maintain portable fire extinguishes.

    June 27, 2019 · K355 · Corrected September 12, 2019

Emergency Preparedness4F
  1. F

    Establish staff and initial training requirements.

    September 12, 2024 · E37 · Corrected October 3, 2024

  2. F

    Conduct testing and exercise requirements.

    September 12, 2024 · E39 · Corrected October 3, 2024

  3. D

    Implement emergency and standby power systems.

    October 13, 2022 · E41 · Corrected November 7, 2022

  4. D

    Conduct testing and exercise requirements.

    June 27, 2019 · E39 · Corrected September 12, 2019

Services1F
  1. F

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    September 12, 2024 · K521 · Corrected October 3, 2024

Egress1E
  1. E

    Have properly located and lighted "Exit" signs.

    September 12, 2024 · K293 · Corrected October 3, 2024

Miscellaneous1F
  1. F

    Have simulated fire drills held at unexpected times.

    October 13, 2022 · K712 · Corrected November 7, 2022

·

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