14 health deficiencies
Top issue: Quality of Life and Care (4 deficiencies)
3 fire-safety deficiencies
Top issue: Smoke (2 deficiencies)
Plattsburgh, NY
2-star overall rating with 2-star inspections with 14 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle
154 North Prospect Avenue, Plattsburgh, NY
(518) 563-5440
Overall
2 / 5
CMS overall stars
Health inspections
2 / 5
Survey and complaint cycles
Staffing
2 / 5
RN + nurse staffing
Quality measures
3 / 5
Resident outcomes and process measures
Quick facts
Beds
287
Certified beds
Average residents
231
Average occupied residents
Ownership
For-Profit
Publicly displayed owner type
Chain
Center Management Group
Operator or chain grouping
Approved since
1975-05-01
CMS approved date
Coverage
Medicare + Medicaid
Participation flags
Chain footprint
17 facilities
Chain averages 3 overall / 3 health / 2 staffing / 4 quality stars
Changed ownership
No
Within the last 12 months
Family council
Yes
Resident and family council reported
Sprinklers
Yes
Automatic sprinklers in all required areas
Staffing
RN hours / resident day
0.62
Registered nurse staffing · state 0.70 · national 0.68
LPN hours / resident day
0.73
Licensed practical nurse staffing · state 0.78 · national 0.87
Aide hours / resident day
2.05
Nurse aide staffing · state 2.20 · national 2.35
Total nurse hours
3.39
All reported nurse hours · state 3.65 · national 3.89
Licensed hours
1.34
RN + LPN hours · state 1.47 · national 1.54
Weekend hours
2.99
Weekend nurse staffing · state 3.16 · national 3.43
Weekend RN hours
0.43
Weekend registered nurse coverage · state 0.47 · national 0.47
Physical therapist
0.09
Reported PT staffing · state 0.11 · national 0.07
Adjusted RN hours
0.54
CMS adjusted RN staffing hours
Adjusted total hours
2.98
CMS adjusted total nurse staffing hours
Case-mix index
1.56
Higher values indicate more complex resident acuity
RN turnover
32%
Annual RN turnover · state 41% · national 45%
Total nurse turnover
43%
Annual nurse turnover · state 41% · national 46%
SNF VBP
Program rank
10,354
Lower is better among SNFs in the FY 2026 VBP program.
Performance score
20.68
Composite VBP score used to determine payment impact.
Payment multiplier
0.9824
Above 1.000 increases Medicare payment; below 1.000 reduces it.
Program components
Readmission
1.61
Baseline 18.79% · Performance 20.69% · Measure score 1.61 · Achievement 1.61 · Improvement 0
Healthcare-associated infections
0.94
Baseline 5.42% · Performance 7.55% · Measure score 0.94 · Achievement 0.94 · Improvement 0
Total nurse turnover
5.72
Baseline 40.28% · Performance 40.30% · Measure score 5.72 · Achievement 5.72 · Improvement 0
Adjusted total nurse staffing
0
Baseline 3.27 hours · Performance 2.62 hours · Measure score 0 · Achievement 0 · Improvement 0
SNF QRP
| Measure | Facility | National | Note |
|---|---|---|---|
| Potentially preventable 30-day readmission | 9.25% |
10.72%
1.5 pts better
|
No Different than the National Rate · Eligible stays 449 · Observed rate 7.8% · Lower 95% interval 7.12% |
| Discharge to community | 46.86% |
50.57%
3.7 pts worse
|
No Different than the National Rate · Eligible stays 476 · Observed rate 40.34% · Lower 95% interval 43.32% |
| Medicare spending per beneficiary | 1.69 |
1.02
0.7 pts worse
|
|
| Drug regimen review with follow-up | 99.49% |
95.27%
4.2 pts better
|
Numerator 393 · Denominator 395 |
| Falls with major injury | 0.76% |
0.77%
About the same
|
Numerator 3 · Denominator 395 |
| Discharge self-care score | 54.81% |
53.69%
1.1 pts better
|
Numerator 131 · Denominator 239 |
| Discharge mobility score | 56.9% |
50.94%
6 pts better
|
Numerator 136 · Denominator 239 |
| Pressure ulcers or injuries, new or worsened | 1.27% |
2.29%
1 pts better
|
Numerator 5 · Denominator 395 · Adjusted rate 1.02% |
| Healthcare-associated infections requiring hospitalization | 7.55% |
7.12%
0.4 pts worse
|
No Different than the National Rate · Eligible stays 328 · Observed rate 7.62% · Lower 95% interval 5.32% |
| Staff COVID-19 vaccination coverage | 6.27% |
8.2%
1.9 pts worse
|
Numerator 19 · Denominator 303 |
| Staff flu vaccination coverage | 73.65% |
42%
31.7 pts better
|
Numerator 341 · Denominator 463 |
| Discharge function score | 53.56% |
56.45%
2.9 pts worse
|
Numerator 128 · Denominator 239 |
| Transfer of health information to provider | 97.56% |
95.95%
1.6 pts better
|
Numerator 120 · Denominator 123 |
| Transfer of health information to patient | 100% |
96.28%
3.7 pts better
|
Numerator 165 · Denominator 165 |
| Resident COVID-19 vaccinations up to date | 49.5% |
25.2%
24.3 pts better
|
Numerator 99 · Denominator 200 |
Quality measures
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days | 2.1 |
1.7
0.4 pts worse
|
1.9
0.2 pts worse
|
Long Stay · 20240701-20250630 · Adjusted 2.1 · Observed 1.9 · Expected 1.6 · Used in QM five-star |
| Number of outpatient emergency department visits per 1000 long-stay resident days | 2.7 |
1.3
1.4 pts worse
|
1.8
0.9 pts worse
|
Long Stay · 20240701-20250630 · Adjusted 2.7 · Observed 2.4 · Expected 1.5 · Used in QM five-star |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 98.9% |
91.2%
7.7 pts better
|
93.4%
5.5 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 99.5% · Q2 98.5% · Q3 98.5% · Q4 99.0% · 4Q avg 98.9% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100.0% |
95.3%
4.7 pts better
|
95.5%
4.5 pts better
|
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0% |
| Percentage of long-stay residents experiencing one or more falls with major injury | 5.0% |
3.0%
2 pts worse
|
3.3%
1.7 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 3.0% · Q2 4.1% · Q3 6.6% · Q4 6.4% · 4Q avg 5.0% · Used in QM five-star |
| Percentage of long-stay residents who have depressive symptoms | 27.8% |
18.5%
9.3 pts worse
|
11.4%
16.4 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 27.1% · Q2 27.2% · Q3 25.9% · Q4 30.7% · 4Q avg 27.8% |
| Percentage of long-stay residents who lose too much weight | 8.7% |
6.1%
2.6 pts worse
|
5.4%
3.3 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 10.8% · Q2 8.6% · Q3 9.3% · Q4 6.2% · 4Q avg 8.7% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 15.1% |
13.5%
1.6 pts worse
|
19.6%
4.5 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 14.4% · Q2 13.3% · Q3 14.5% · Q4 18.1% · 4Q avg 15.1% |
| Percentage of long-stay residents who received an antipsychotic medication | 15.1% |
14.8%
0.3 pts worse
|
16.7%
1.6 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 17.5% · Q2 16.8% · Q3 13.2% · Q4 12.9% · 4Q avg 15.1% · Used in QM five-star |
| Percentage of long-stay residents who were physically restrained | 0.0% |
0.2%
0.2 pts better
|
0.1%
0.1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | 8.5% |
15.1%
6.6 pts better
|
16.3%
7.8 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 10.8% · Q2 11.2% · Q3 7.0% · Q4 4.3% · 4Q avg 8.5% · Used in QM five-star |
| Percentage of long-stay residents whose need for help with daily activities has increased | 8.3% |
15.5%
7.2 pts better
|
14.9%
6.6 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 8.8% · Q2 10.1% · Q3 7.6% · Q4 6.6% · 4Q avg 8.3% · Used in QM five-star |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.6% |
0.6%
About the same
|
1.0%
0.4 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 1.2% · Q2 0.4% · Q3 0.8% · Q4 0.0% · 4Q avg 0.6% · Used in QM five-star |
| Percentage of long-stay residents with a urinary tract infection | 0.4% |
1.4%
1 pts better
|
1.7%
1.3 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 1.0% · Q2 0.0% · Q3 0.5% · Q4 0.0% · 4Q avg 0.4% · Used in QM five-star |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 31.0% |
20.8%
10.2 pts worse
|
19.8%
11.2 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 31.9% · Q2 26.9% · Q3 31.7% · Q4 33.0% · 4Q avg 31.0% |
| Percentage of long-stay residents with pressure ulcers | 6.0% |
6.9%
0.9 pts better
|
5.1%
0.9 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 8.4% · Q2 4.5% · Q3 7.0% · Q4 3.9% · 4Q avg 6.0% · Used in QM five-star |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 79.2% |
76.7%
2.5 pts better
|
81.7%
2.5 pts worse
|
Short Stay · 2024Q4-2025Q3 · Q1 81.2% · Q2 80.1% · Q3 83.1% · Q4 72.0% · 4Q avg 79.2% |
| Percentage of short-stay residents who had an outpatient emergency department visit | 19.1% |
9.7%
9.4 pts worse
|
12.0%
7.1 pts worse
|
Short Stay · 20240701-20250630 · Adjusted 19.1% · Observed 19.0% · Expected 11.1% · Used in QM five-star |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.4% |
1.2%
0.2 pts worse
|
1.6%
0.2 pts better
|
Short Stay · 2024Q4-2025Q3 · Q1 0.8% · Q2 0.8% · Q3 0.8% · Q4 3.6% · 4Q avg 1.4% · Used in QM five-star |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 91.9% |
78.8%
13.1 pts better
|
79.7%
12.2 pts better
|
Short Stay · 2024Q3-2025Q2 · 4Q avg 91.9% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission | 23.1% |
20.6%
2.5 pts worse
|
23.9%
0.8 pts better
|
Short Stay · 20240701-20250630 · Adjusted 23.1% · Observed 24.4% · Expected 25.2% · Used in QM five-star |
Survey summary
Top issue: Quality of Life and Care (4 deficiencies)
3 fire-safety deficiencies
Top issue: Smoke (2 deficiencies)
No concentrated health issue counts in this cycle.
1 fire-safety deficiencies
Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)
Top issue: Quality of Life and Care (3 deficiencies)
8 fire-safety deficiencies
Top issue: Gas and Vacuum and Electrical Systems (3 deficiencies)
Fire safety
Fire Safety
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Corrected 2024-12-18
Fire Safety
Have an enclosure around a vertical opening shaft.
Corrected 2024-12-18
Fire Safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-12-18
Fire Safety
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2021-09-10
Fire Safety
Have an enclosure around a vertical opening shaft.
Corrected 2019-04-29
Fire Safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2019-04-29
Fire Safety
Have properly installed electrical wiring and gas equipment.
Corrected 2019-04-29
Fire Safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2019-04-29
Fire Safety
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2019-04-29
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2019-04-29
Fire Safety
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Corrected 2019-04-29
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2019-04-29
Inspection history
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-12-18
Health
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-12-18
Health
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-12-20
Health
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-12-18
Health
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-12-18
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-12-20
Health
Provide and implement an infection prevention and control program.
Corrected 2024-12-21
Health
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-12-18
Health
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2024-12-18
Health
Provide activities to meet all resident's needs.
Corrected 2024-12-18
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-11-21
Health
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-12-18
Health
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2024-11-21
Health
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-10-25
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2019-04-28
Health
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected 2019-04-28
Health
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected 2019-04-28
Health
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Corrected 2019-04-28
Health
Provide and implement an infection prevention and control program.
Corrected 2019-04-28
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2019-04-28
Health
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2019-04-28
Health
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2019-04-28
Health
Provide activities to meet all resident's needs.
Corrected 2019-04-28
Health
Assist a resident in gaining access to vision and hearing services.
Corrected 2019-04-28
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2019-04-28
Penalties and ownership
Nearby options
Plattsburgh, NY
3-star overall rating with 4-star inspections with 2 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle
Plattsburgh, NY
4-star overall rating with 4-star inspections with 3 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle
Plattsburgh, NY
2-star overall rating with 3-star inspections with 6 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle
Jump out