Northfield, VT

Mayo Healthcare Inc.

4-star overall rating with 4-star inspections with 2 recent health deficiencies

71 Richardson Avenue, Northfield, VT

(802) 485-3161

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

50

Certified beds

Average residents

46

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1995-06-02

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.91

Registered nurse staffing · state 0.81 · national 0.68

LPN hours / resident day

0.92

Licensed practical nurse staffing · state 0.90 · national 0.87

Aide hours / resident day

2.51

Nurse aide staffing · state 2.60 · national 2.35

Total nurse hours

4.35

All reported nurse hours · state 4.31 · national 3.89

Licensed hours

1.84

RN + LPN hours · state 1.71 · national 1.54

Weekend hours

3.48

Weekend nurse staffing · state 3.69 · national 3.43

Weekend RN hours

0.57

Weekend registered nurse coverage · state 0.52 · national 0.47

Physical therapist

0.12

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.94

CMS adjusted RN staffing hours

Adjusted total hours

4.49

CMS adjusted total nurse staffing hours

Case-mix index

1.33

Higher values indicate more complex resident acuity

RN turnover

0%

Annual RN turnover

Total nurse turnover

0%

Annual nurse turnover

SNF VBP

Value-based purchasing

Program rank

5,918

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

34.60

Composite VBP score used to determine payment impact.

Payment multiplier

0.9885

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

3.59

Baseline 17.27% · Performance 19.77% · Measure score 3.59 · Achievement 3.59 · Improvement 0

Healthcare-associated infections

3.46

Baseline 6.73% · Performance 6.80% · Measure score 3.46 · Achievement 3.46 · Improvement 0

Total nurse turnover

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Adjusted total nurse staffing

3.33

Baseline 4.20 hours · Performance 4.02 hours · Measure score 3.33 · Achievement 3.33 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.73%
10.72%
1 pts worse
No Different than the National Rate · Eligible stays 121 · Observed rate 12.4% · Lower 95% interval 8.24%
Discharge to community 45.91%
50.57%
4.7 pts worse
No Different than the National Rate · Eligible stays 117 · Observed rate 41.88% · Lower 95% interval 39.68%
Medicare spending per beneficiary 1.06
1.02
About the same
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 51 · Denominator 51
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 50
Discharge self-care score 39.53%
53.69%
14.2 pts worse
Numerator 17 · Denominator 43
Discharge mobility score 48.84%
50.94%
2.1 pts worse
Numerator 21 · Denominator 43
Pressure ulcers or injuries, new or worsened 1.96%
2.29%
0.3 pts better
Numerator 1 · Denominator 51 · Adjusted rate 2.35%
Healthcare-associated infections requiring hospitalization 6.8%
7.12%
0.3 pts better
No Different than the National Rate · Eligible stays 67 · Observed rate 5.97% · Lower 95% interval 3.78%
Staff COVID-19 vaccination coverage 15.52%
8.2%
7.3 pts better
Numerator 18 · Denominator 116
Staff flu vaccination coverage Not Available
42%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Discharge function score 60.47%
56.45%
4 pts better
Numerator 26 · Denominator 43
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 8 · Too few residents or stays to report publicly.
Transfer of health information to patient 95.65%
96.28%
0.6 pts worse
Numerator 22 · Denominator 23
Resident COVID-19 vaccinations up to date 43.33%
25.2%
18.1 pts better
Numerator 13 · Denominator 30

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.4
1.4
About the same
1.9
0.5 pts better
Long Stay · 20240701-20250630 · Adjusted 1.4 · Observed 1.9 · Expected 2.5 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 3.1
2.5
0.6 pts worse
1.8
1.3 pts worse
Long Stay · 20240701-20250630 · Adjusted 3.1 · Observed 3.8 · Expected 2.1 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 90.0%
95.4%
5.4 pts worse
93.4%
3.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 92.5% · Q2 88.6% · Q3 89.5% · Q4 89.2% · 4Q avg 90.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 85.7%
97.6%
11.9 pts worse
95.5%
9.8 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 85.7%
Percentage of long-stay residents experiencing one or more falls with major injury 6.0%
5.9%
0.1 pts worse
3.3%
2.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.0% · Q2 5.7% · Q3 7.9% · Q4 5.4% · 4Q avg 6.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 18.0%
10.0%
8 pts worse
11.4%
6.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 21.2% · Q2 15.6% · Q3 8.1% · Q4 27.0% · 4Q avg 18.0%
Percentage of long-stay residents who lose too much weight 9.8%
6.0%
3.8 pts worse
5.4%
4.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.1% · Q2 12.9% · Q3 5.9% · Q4 14.3% · 4Q avg 9.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 14.8%
16.4%
1.6 pts better
19.6%
4.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.1% · Q2 11.8% · Q3 17.1% · Q4 22.2% · 4Q avg 14.8%
Percentage of long-stay residents who received an antipsychotic medication 23.5%
20.9%
2.6 pts worse
16.7%
6.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 21.4% · Q2 11.5% · Q3 27.6% · Q4 31.2% · 4Q avg 23.5% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 35.7%
19.3%
16.4 pts worse
16.3%
19.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 36.7% · Q2 52.6% · 4Q avg 35.7% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 36.0%
20.3%
15.7 pts worse
14.9%
21.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 50.0% · Q2 34.4% · Q3 28.6% · Q4 31.4% · 4Q avg 36.0% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
1.2%
1.2 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 5.0%
2.4%
2.6 pts worse
1.7%
3.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 8.3% · Q2 0.0% · Q3 8.1% · Q4 2.8% · 4Q avg 5.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 24.4%
27.4%
3 pts better
19.8%
4.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 32.7% · Q2 28.9% · Q3 18.0% · Q4 18.6% · 4Q avg 24.4%
Percentage of long-stay residents with pressure ulcers 5.3%
6.1%
0.8 pts better
5.1%
0.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.2% · Q2 3.8% · Q3 5.9% · Q4 6.0% · 4Q avg 5.3% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 88.2%
84.4%
3.8 pts better
81.7%
6.5 pts better
Short Stay · 2024Q4-2025Q3 · Q1 83.3% · Q2 94.6% · Q3 88.2% · Q4 85.7% · 4Q avg 88.2%
Percentage of short-stay residents who had an outpatient emergency department visit 22.3%
17.6%
4.7 pts worse
12.0%
10.3 pts worse
Short Stay · 20240701-20250630 · Adjusted 22.3% · Observed 22.0% · Expected 11.0% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.9%
1.9 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q2 0.0% · Q3 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 26.3%
78.9%
52.6 pts worse
79.7%
53.4 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 26.3%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 22.3%
21.5%
0.8 pts worse
23.9%
1.6 pts better
Short Stay · 20240701-20250630 · Adjusted 22.3% · Observed 20.3% · Expected 21.8% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-05-07 · Fire 2025-05-07

2 health deficiencies

Top issue: Administration (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2024-03-13 · Fire 2024-03-13

6 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2023-02-08 · Fire 2023-02-08

4 health deficiencies

Top issue: Resident Rights (3 deficiencies)

2 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Fire safety

Fire-safety citations

B · Minimal harm 2023-02-08

K311 · Smoke Deficiencies

Fire Safety

Have an enclosure around a vertical opening shaft.

Not marked corrected

B · Minimal harm 2023-02-08

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Not marked corrected

Inspection history

Recent health citations

F · Potential for more than minimal harm 2025-05-07

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-06-16

F · Potential for more than minimal harm 2025-05-07

F851 · Administration Deficiencies

Health

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Corrected 2025-02-25

F · Potential for more than minimal harm 2024-03-13

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-04-19

E · Potential for more than minimal harm 2024-03-13

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-04-19

E · Potential for more than minimal harm 2024-03-13

F712 · Nursing and Physician Services Deficiencies

Health

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Corrected 2024-04-19

E · Potential for more than minimal harm 2024-03-13

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-04-19

D · Potential for more than minimal harm 2024-03-13

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-04-19

D · Potential for more than minimal harm 2024-03-13

F660 · Resident Assessment and Care Planning Deficiencies

Health

Plan the resident's discharge to meet the resident's goals and needs.

Corrected 2024-04-19

D · Potential for more than minimal harm 2023-10-25

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Not marked corrected

F · Potential for more than minimal harm 2023-02-08

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-03-17

B · Minimal harm 2023-02-08

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2023-03-08

B · Minimal harm 2023-02-08

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2023-03-08

Penalties and ownership

What sits behind the stars

Ownership

Fowler, Milton

Operational/Managerial Control · Individual

0% 1 facilities 2025-08-02
Northfield Savings Bank

5% Or Greater Mortgage Interest · Organization

0% 1 facilities 2020-09-18
O'brien, Joseph

Corporate Director · Individual

0% 1 facilities 2011-12-01
Stevens, Shellie

Operational/Managerial Control · Individual

0% 1 facilities 2023-08-14
Stevens, Shellie

Corporate Director · Individual

0% 1 facilities 2023-08-14

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