Federal inspection record · CMS data as of October 1, 2026

Mason Health Care Center

900 Provident Drive, Warsaw, IN · (574) 371-2500

CMS overall rating

3 of 5

Compare with a nearby home →
Certified beds
105
Residents per day
79
Ownership
Non-Profit
Chain
Tlc Management
Medicare / Medicaid
Medicare + Medicaid
Certified since
September 1, 1977

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Indiana.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Indiana homes

Mason Health Care Center carries 61 inspection points. That is fewer than 24% of Indiana's 504 rated homes.

5★4★3★2★1★+16 homes above 163.2505102550100inspection points → fewer is better on the leftThis home · 61 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Indiana: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–9 pts
  • 4★ 9–24 pts
  • 3★ 24–42 pts
  • 2★ 42–72 pts
  • 1★ over 72 pts

Bars show every rated home in Indiana by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

33 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 29 4 pts
E 2 8 pts
F 2 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care14D
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    August 25, 2026 · Complaint · F684 · Corrected September 4, 2026

  2. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    March 9, 2026 · Complaint · F690 · Corrected March 26, 2026

  3. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    August 26, 2025 · Standard · F677 · Corrected September 26, 2025

  4. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    August 26, 2025 · Complaint · F684 · Corrected September 26, 2025

  5. D

    Assist a resident in gaining access to vision and hearing services.

    August 26, 2025 · Standard · F685 · Corrected September 26, 2025

  6. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    August 26, 2025 · Complaint · F690 · Corrected September 26, 2025

  7. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    June 17, 2025 · Complaint · F693 · Corrected July 4, 2025

  8. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    March 5, 2025 · Complaint · F684 · Corrected March 21, 2025

  9. D

    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    August 30, 2024 · Standard · F676 · Corrected September 26, 2024

  10. D

    Provide safe and appropriate respiratory care for a resident when needed.

    August 30, 2024 · Standard · F695 · Corrected September 26, 2024

  11. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    September 22, 2023 · Standard · F677 · Corrected October 31, 2023

  12. D

    Provide appropriate foot care.

    September 22, 2023 · Standard · F687 · Corrected October 31, 2023

  13. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    September 22, 2023 · Standard · F688 · Corrected October 31, 2023

  14. D

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    September 22, 2023 · Standard · F694 · Corrected October 31, 2023

Pharmacy Service5E
  1. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    August 26, 2025 · Standard · F755 · Corrected September 26, 2025

  2. D

    Ensure medication error rates are not 5 percent or greater.

    August 26, 2025 · Standard · F759 · Corrected September 26, 2025

  3. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    August 26, 2025 · Standard · F761 · Corrected September 26, 2025

  4. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    August 30, 2024 · Standard · F761 · Corrected September 26, 2024

  5. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    December 28, 2023 · Complaint · F755 · Corrected January 30, 2024

Resident Rights3D
  1. D

    Keep residents' personal and medical records private and confidential.

    March 9, 2026 · Complaint · F583 · Corrected March 26, 2026

  2. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    September 22, 2023 · Standard · F550 · Corrected October 31, 2023

  3. D

    Keep residents' personal and medical records private and confidential.

    September 22, 2023 · Standard · F583 · Corrected October 31, 2023

Nutrition and Dietary3F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    August 26, 2025 · Standard · F812 · Corrected September 26, 2025

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    August 30, 2024 · Standard · F812 · Corrected September 26, 2024

  3. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    September 22, 2023 · Standard · F812 · Corrected October 31, 2023

Freedom from Abuse, Neglect, and Exploitation3D
  1. D

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    August 26, 2025 · Standard · F605 · Corrected September 26, 2025

  2. D

    Respond appropriately to all alleged violations.

    December 28, 2023 · Complaint · F610 · Corrected January 30, 2024

  3. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    September 22, 2023 · Standard · F609 · Corrected October 31, 2023

Resident Assessment and Care Planning2D
  1. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    August 26, 2025 · Standard · F656 · Corrected September 26, 2025

  2. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    August 30, 2024 · Standard · F657 · Corrected September 26, 2024

Infection Control2D
  1. D

    Provide and implement an infection prevention and control program.

    August 26, 2025 · Standard · F880 · Corrected September 26, 2025

  2. D

    Provide and implement an infection prevention and control program.

    August 30, 2024 · Standard · F880 · Corrected September 26, 2024

Nursing and Physician Services1D
  1. D

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    September 22, 2023 · Standard · F725 · Corrected October 31, 2023

Inspection history

  1. 2025-08-26

    13 health deficiencies · 9 fire-safety deficiencies

    Top issue: Quality of Life and Care (5 deficiencies)

  2. 2024-08-30

    9 health deficiencies · 15 fire-safety deficiencies

    Top issue: Quality of Life and Care (5 deficiencies)

  3. 2023-09-22

    11 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 17 min of nursing staff time a day, 33 min of it from a registered nurse.

This home

3 h 17 min

Indiana average

3 h 44 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 50% of nursing staff and 39% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.7 pts worse2.21.51.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.3 pts better1.11.41.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine6.3 pts better100.0%93.7%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine3.5 pts better98.6%95.1%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2.7 pts better1.1%3.8%3.2%
Percentage of long-stay residents who have depressive symptoms14.1 pts better11.4%25.5%13.5%
Percentage of long-stay residents who lose too much weight1.2 pts worse6.5%5.3%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication6.6 pts better16.9%23.5%19.5%
Percentage of long-stay residents who received an antipsychotic medication9.3 pts better4.4%13.7%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened3.8 pts better7.3%11.1%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased0.5 pts worse11.3%10.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladderAbout the same0.3%0.3%0.7%
Percentage of long-stay residents with a urinary tract infectionAbout the same1.1%1.1%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence1.4 pts worse23.8%22.4%18.3%
Percentage of long-stay residents with pressure ulcers1.6 pts worse5.1%3.5%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine16.3 pts better98.2%81.9%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit2 pts better8.9%10.9%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.7 pts better0.4%1.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine17.7 pts better96.9%79.2%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission1.5 pts worse23.3%21.8%23.4%

·

Who owns and runs it

17 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Riverview Hospital5% Or Greater Direct Ownership Interest · Organization100%31 facilities
Brooks, RukiyaOperational/Managerial Control · Individual0%1 facilities
Brooks, RukiyaAdp Of The SNF · Individual0%1 facilities
Friend, JaynaCorporate Officer · Individual0%31 facilities
Gibson, CullenIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%17 facilities
Hyatt, DavidCorporate Officer · Individual0%31 facilities
Kaplanis, PaulOperational/Managerial Control · Individual0%1 facilities
Kaplanis, PaulAdp Of The SNF · Individual0%1 facilities
Mason Healthcare Operations CompanyOperational/Managerial Control · Organization0%1 facilities
Mason Healthcare Operations CompanyAdp Of The SNF · Organization0%1 facilities
Ott Family TrustTrustee Of The SNF · Organization0%13 facilities
Ott, DwightIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%20 facilities
Ott, GaryIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%20 facilities
Ott, RyanIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%19 facilities
Tender Loving Care Management IncOperational/Managerial Control · Organization0%20 facilities
Tender Loving Care Management IncAdp Of The SNF · Organization0%20 facilities
Warsaw Health Care Management LLCAdp Of The SNF · Organization0%1 facilities

·

Fire safety

27 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke10F
  1. F

    Inspect, test, and maintain automatic sprinkler systems.

    August 26, 2025 · K353 · Corrected October 10, 2025

  2. E

    Install an approved automatic sprinkler system.

    August 26, 2025 · K351 · Corrected October 10, 2025

  3. E

    Properly select, install, inspect, or maintain portable fire extinguishes.

    August 26, 2025 · K355 · Corrected October 10, 2025

  4. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    August 30, 2024 · K345 · Corrected October 21, 2024

  5. E

    Provide properly protected cooking facilities.

    August 30, 2024 · K324 · Corrected October 21, 2024

  6. E

    Install an approved automatic sprinkler system.

    August 30, 2024 · K351 · Corrected October 21, 2024

  7. E

    Inspect, test, and maintain automatic sprinkler systems.

    August 30, 2024 · K353 · Corrected October 21, 2024

  8. D

    Properly select, install, inspect, or maintain portable fire extinguishes.

    August 30, 2024 · K355 · Corrected October 21, 2024

  9. F

    Inspect, test, and maintain automatic sprinkler systems.

    September 22, 2023 · K353 · Corrected October 30, 2023

  10. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    September 22, 2023 · K321 · Corrected October 30, 2023

Emergency Preparedness8F
  1. F

    Address subsistence needs for staff and patients.

    August 26, 2025 · E15 · Corrected October 10, 2025

  2. F

    Implement emergency and standby power systems.

    August 26, 2025 · E41 · Corrected October 10, 2025

  3. F

    Provide primary/alternate means for communication.

    August 30, 2024 · E32 · Corrected October 21, 2024

  4. F

    Conduct testing and exercise requirements.

    August 30, 2024 · E39 · Corrected October 21, 2024

  5. F

    Implement emergency and standby power systems.

    August 30, 2024 · E41 · Corrected October 21, 2024

  6. F

    Conduct risk assessment and an All-Hazards approach.

    August 30, 2024 · E6 · Corrected October 21, 2024

  7. F

    Address patient/client population and determine types of services needed.

    August 30, 2024 · E7 · Corrected October 21, 2024

  8. F

    Include a process for Emergency Preparedness collaboration.

    August 30, 2024 · E9 · Corrected October 21, 2024

Gas, Vacuum, and Electrical Systems3F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    August 26, 2025 · K918 · Corrected October 10, 2025

  2. E

    Ensure proper usage of power strips and extension cords.

    August 30, 2024 · K920 · Corrected October 21, 2024

  3. E

    Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    September 22, 2023 · K927 · Corrected October 30, 2023

Egress2F
  1. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    August 26, 2025 · K211 · Corrected October 10, 2025

  2. F

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    August 30, 2024 · K211 · Corrected October 21, 2024

Services2F
  1. E

    Have properly installed electrical wiring and gas equipment.

    August 26, 2025 · K511 · Corrected October 10, 2025

  2. F

    Have properly installed electrical wiring and gas equipment.

    August 30, 2024 · K511 · Corrected October 21, 2024

Miscellaneous2F
  1. E

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    August 26, 2025 · K761 · Corrected October 10, 2025

  2. F

    Have simulated fire drills held at unexpected times.

    August 30, 2024 · K712 · Corrected October 21, 2024

·

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