Marshall, TX

Marshall Manor West

3-star overall rating with 2-star inspections with $21,530 in total fines with 10 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

207 W Merritt St, Marshall, TX

(903) 938-3793

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

118

Certified beds

Average residents

46

Average occupied residents

Ownership

Government

Publicly displayed owner type

Chain

Caring Healthcare Group

Operator or chain grouping

Approved since

1990-04-26

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

14 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.27

Registered nurse staffing · state 0.44 · national 0.68

LPN hours / resident day

1.51

Licensed practical nurse staffing · state 0.95 · national 0.87

Aide hours / resident day

3.34

Nurse aide staffing · state 2.01 · national 2.35

Total nurse hours

5.12

All reported nurse hours · state 3.40 · national 3.89

Licensed hours

1.79

RN + LPN hours · state 1.38 · national 1.54

Weekend hours

3.95

Weekend nurse staffing · state 2.99 · national 3.43

Weekend RN hours

0.24

Weekend registered nurse coverage · state 0.34 · national 0.47

Physical therapist

0.00

Reported PT staffing · state 0.07 · national 0.07

Adjusted RN hours

0.30

CMS adjusted RN staffing hours

Adjusted total hours

5.65

CMS adjusted total nurse staffing hours

Case-mix index

1.24

Higher values indicate more complex resident acuity

RN turnover

0%

Annual RN turnover

Total nurse turnover

34%

Annual nurse turnover · state 52% · national 46%

SNF VBP

Value-based purchasing

Program rank

5,065

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

37.51

Composite VBP score used to determine payment impact.

Payment multiplier

0.9907

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Performance 22.03% · Measure score 0 · Achievement 0 · This facility did not have sufficient data to calculate a baseline period measure result.

Healthcare-associated infections

0

Performance 8.24% · Measure score 0 · Achievement 0 · This facility did not have sufficient data to calculate a baseline period measure result.

Total nurse turnover

9.06

Baseline 41.18% · Performance 26.67% · Measure score 9.06 · Achievement 9.06 · Improvement 8.39

Adjusted total nurse staffing

5.95

Baseline 4.58 hours · Performance 4.77 hours · Measure score 5.95 · Achievement 5.95 · Improvement 1.08

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.32%
10.72%
0.6 pts worse
No Different than the National Rate · Eligible stays 56 · Observed rate 12.5% · Lower 95% interval 6.73%
Discharge to community 38.8%
50.57%
11.8 pts worse
No Different than the National Rate · Eligible stays 36 · Observed rate 27.78% · Lower 95% interval 25.34%
Medicare spending per beneficiary 1.22
1.02
0.2 pts worse
Drug regimen review with follow-up 0%
95.27%
95.3 pts worse
Numerator 0 · Denominator 37
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 37
Discharge self-care score 43.48%
53.69%
10.2 pts worse
Numerator 10 · Denominator 23
Discharge mobility score 65.22%
50.94%
14.3 pts better
Numerator 15 · Denominator 23
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 37 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 8.24%
7.12%
1.1 pts worse
No Different than the National Rate · Eligible stays 30 · Observed rate 13.33% · Lower 95% interval 4.08%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 76
Staff flu vaccination coverage 28.13%
42%
13.9 pts worse
Numerator 27 · Denominator 96
Discharge function score 73.91%
56.45%
17.5 pts better
Numerator 17 · Denominator 23
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 12 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 8 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 16 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.2
2.1
0.1 pts worse
1.9
0.3 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.2 · Observed 1.7 · Expected 1.5 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.8
2.1
0.3 pts better
1.8
About the same
Long Stay · 20240701-20250630 · Adjusted 1.8 · Observed 1.7 · Expected 1.6 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
97.1%
2.9 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
97.9%
2.1 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 1.0%
3.3%
2.3 pts better
3.3%
2.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.9% · Q2 0.0% · Q3 0.0% · Q4 2.2% · 4Q avg 1.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 8.6%
2.7%
5.9 pts worse
11.4%
2.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.1% · Q2 10.2% · Q3 8.3% · Q4 10.0% · 4Q avg 8.6%
Percentage of long-stay residents who lose too much weight 1.1%
3.3%
2.2 pts better
5.4%
4.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.1% · Q2 0.0% · Q3 2.4% · Q4 0.0% · 4Q avg 1.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 6.1%
18.9%
12.8 pts better
19.6%
13.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.2% · Q2 4.3% · Q3 4.5% · Q4 7.5% · 4Q avg 6.1%
Percentage of long-stay residents who received an antipsychotic medication 14.7%
10.8%
3.9 pts worse
16.7%
2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 13.9% · Q2 11.8% · Q3 14.3% · Q4 19.4% · 4Q avg 14.7% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 3.0%
15.4%
12.4 pts better
16.3%
13.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 3.7% · Q3 3.7% · Q4 4.3% · 4Q avg 3.0% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 13.9%
16.1%
2.2 pts better
14.9%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.7% · Q2 13.6% · Q3 20.0% · Q4 13.9% · 4Q avg 13.9% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.5%
0.5 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.0%
0.8%
0.8 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 0.0%
15.0%
15 pts better
19.8%
19.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents with pressure ulcers 0.6%
4.2%
3.6 pts better
5.1%
4.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 2.6% · 4Q avg 0.6% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
89.7%
10.3 pts better
81.7%
18.3 pts better
Short Stay · 2024Q4-2025Q3 · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of short-stay residents who had an outpatient emergency department visit 0.0%
12.0%
12 pts better
12.0%
12 pts better
Short Stay · 20240701-20250630 · Adjusted 0.0% · Observed 0.0% · Expected 12.9% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.5%
1.5 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were rehospitalized after a nursing home admission 27.8%
25.9%
1.9 pts worse
23.9%
3.9 pts worse
Short Stay · 20240701-20250630 · Adjusted 27.8% · Observed 26.9% · Expected 23.1% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-11-06 · Fire 2024-11-06

10 health deficiencies

Top issue: Nutrition and Dietary (3 deficiencies)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2023-09-27 · Fire 2023-09-27

9 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

1 fire-safety deficiencies

Top issue: Services (1 deficiency)

Cycle 3 Health 2022-08-24 · Fire 2022-08-24

2 health deficiencies

Top issue: Quality of Life and Care (1 deficiency)

2 fire-safety deficiencies

Top issue: Services (1 deficiency)

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2024-11-06

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-11-14

C · Minimal harm 2024-11-06

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Not marked corrected

B · Minimal harm 2024-11-06

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-11-14

C · Minimal harm 2023-09-27

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Not marked corrected

F · Potential for more than minimal harm 2022-08-24

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-09-23

C · Minimal harm 2022-08-24

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Not marked corrected

Inspection history

Recent health citations

J · Immediate jeopardy 2025-10-22

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-10-23

E · Potential for more than minimal harm 2025-10-22

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-10-23

F · Potential for more than minimal harm 2024-11-06

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2024-11-14

F · Potential for more than minimal harm 2024-11-06

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-11-14

D · Potential for more than minimal harm 2024-11-06

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-11-14

D · Potential for more than minimal harm 2024-11-06

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-11-14

D · Potential for more than minimal harm 2024-11-06

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-11-14

D · Potential for more than minimal harm 2024-11-06

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-11-14

D · Potential for more than minimal harm 2024-11-06

F813 · Nutrition and Dietary Deficiencies

Health

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Corrected 2024-11-14

D · Potential for more than minimal harm 2024-11-06

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-11-14

D · Potential for more than minimal harm 2024-07-31

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-08-02

D · Potential for more than minimal harm 2024-07-31

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-08-02

D · Potential for more than minimal harm 2024-07-31

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-08-02

F · Potential for more than minimal harm 2023-09-27

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-10-02

E · Potential for more than minimal harm 2023-09-27

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-10-02

E · Potential for more than minimal harm 2023-09-27

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-10-02

D · Potential for more than minimal harm 2023-09-27

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2023-10-02

D · Potential for more than minimal harm 2023-09-27

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2023-10-02

D · Potential for more than minimal harm 2023-09-27

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-10-02

E · Potential for more than minimal harm 2022-08-24

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-08-26

D · Potential for more than minimal harm 2022-08-24

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2022-08-26

Penalties and ownership

What sits behind the stars

$21,530 2025-10-22

Fine

Fine · fine $21,530

Fine

Ownership

Kale, Kenneth

W-2 Managing Employee · Individual

0% 1 facilities 2019-04-22
Murrell, Edward

Corporate Officer · Individual

0% 77 facilities 2012-11-30
Shapiro, Menachem

Operational/Managerial Control · Individual

0% 12 facilities 2014-07-22
Winnie-Stowell Hospital District

Operational/Managerial Control · Organization

0% 75 facilities 2014-07-22

Nearby options

Other facilities in reach

#1

Marshall Manor Nursing & Rehabilitation Center

Marshall, TX

2-star overall rating with 2-star inspections with abuse icon flag with 9 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
2 / 5
Staffing
3 / 5
Fines
$0
#2

Heritage House Of Marshall Health & Rehabilitation

Marshall, TX

2-star overall rating with 3-star inspections with $67,706 in total fines with 6 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
3 / 5
Staffing
1 / 5
Fines
$67,706
#3

Avir At Jefferson

Jefferson, TX

1-star overall rating with 2-star inspections with $16,498 in total fines with 14 recent health deficiencies

Overall
1 / 5
Health
2 / 5
Staffing
3 / 5
Fines
$16,498

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