Federal inspection record · CMS data as of October 1, 2026

Heritage House Of Marshall Health & Rehabilitation

5915 Elysian Fields Road, Marshall, TX · (903) 935-6700

CMS overall rating

2 of 5

Compare with a nearby home →
Certified beds
125
Residents per day
64
Ownership
For-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
July 10, 2008

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Texas.

  2. Staffing

    −1 star

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Texas homes

Heritage House Of Marshall Health & Rehabilitation carries 63.75 inspection points. That is fewer than 56% of Texas's 1,166 rated homes.

5★4★3★2★1★+35 homes above 292.505102550100200inspection points → fewer is better on the leftThis home · 63.75 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Texas: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–26 pts
  • 4★ 26–51 pts
  • 3★ 51–85 pts
  • 2★ 85–145.75 pts
  • 1★ over 145.75 pts

Bars show every rated home in Texas by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

49 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 1 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 34 4 pts
E 11 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 1 0 pts
C 2 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. J

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    June 26, 2024 · Standard inspection · Quality of Life and Care · F686 · Corrected June 27, 2024

Everything else, by area of care

Resident Assessment and Care Planning12E
  1. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    December 2, 2025 · Complaint · F656 · Corrected January 20, 2026

  2. E

    Ensure each resident receives an accurate assessment.

    June 26, 2024 · Standard · F641 · Corrected June 27, 2024

  3. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    June 26, 2024 · Standard · F644 · Corrected August 2, 2024

  4. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    June 26, 2024 · Standard · F645 · Corrected August 2, 2024

  5. D

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    June 26, 2024 · Standard · F655 · Corrected June 27, 2024

  6. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    June 26, 2024 · Standard · F656 · Corrected June 27, 2024

  7. D

    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    June 26, 2024 · Standard · F661 · Corrected June 27, 2024

  8. B

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    June 26, 2024 · Standard · F640 · Corrected June 27, 2024

  9. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    May 11, 2023 · Standard · F656 · Corrected June 23, 2023

  10. D

    Assure that each resident’s assessment is updated at least once every 3 months.

    May 11, 2023 · Standard · F638 · Corrected June 23, 2023

  11. D

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    May 11, 2023 · Standard · F655 · Corrected June 23, 2023

  12. C

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    May 11, 2023 · Standard · F640 · Corrected June 23, 2023

Pharmacy Service10E
  1. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    February 19, 2026 · Complaint · F755 · Corrected March 18, 2026

  2. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    January 29, 2025 · Complaint · F755 · Corrected January 30, 2025

  3. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    June 26, 2024 · Standard · F755 · Corrected June 27, 2024

  4. D

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    June 26, 2024 · Standard · F757 · Corrected June 28, 2024

  5. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    June 26, 2024 · Standard · F758 · Corrected June 27, 2024

  6. D

    Ensure that residents are free from significant medication errors.

    June 26, 2024 · Standard · F760 · Corrected June 27, 2024

  7. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    May 26, 2024 · Complaint · F755 · Corrected May 28, 2024

  8. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    May 11, 2023 · Standard · F755 · Corrected June 23, 2023

  9. D

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    May 11, 2023 · Standard · F756 · Corrected June 23, 2023

  10. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    May 11, 2023 · Standard · F758 · Corrected June 23, 2023

Resident Rights9E
  1. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    April 23, 2026 · Complaint · F550 · Corrected May 6, 2026

  2. D

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    July 29, 2025 · Standard · F582 · Corrected September 9, 2025

  3. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    April 9, 2025 · Complaint · F550 · Corrected April 10, 2025

  4. E

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    June 26, 2024 · Standard · F565 · Corrected July 20, 2024

  5. D

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    June 26, 2024 · Standard · F582 · Corrected July 20, 2024

  6. E

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    May 11, 2023 · Standard · F565 · Corrected June 23, 2023

  7. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    May 11, 2023 · Standard · F550 · Corrected June 23, 2023

  8. D

    Ensure that residents are fully informed and understand their health status, care and treatments.

    May 11, 2023 · Standard · F552 · Corrected June 23, 2023

  9. D

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    May 11, 2023 · Standard · F582 · Corrected June 23, 2023

Quality of Life and Care8E
  1. D

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    July 29, 2025 · Standard · F694 · Corrected September 9, 2025

  2. E

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    June 26, 2024 · Standard · F698 · Corrected June 27, 2024

  3. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    June 26, 2024 · Standard · F677 · Corrected June 28, 2024

  4. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    June 26, 2024 · Standard · F689 · Corrected June 27, 2024

  5. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    June 26, 2024 · Standard · F690 · Corrected June 28, 2024

  6. C

    Ensure the activities program is directed by a qualified professional.

    June 26, 2024 · Standard · F680 · Corrected June 30, 2024

  7. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    June 12, 2024 · Complaint · F689 · Corrected June 13, 2024

  8. E

    Provide safe and appropriate respiratory care for a resident when needed.

    May 11, 2023 · Standard · F695 · Corrected June 23, 2023

Freedom from Abuse, Neglect, and Exploitation6D
  1. D

    Protect each resident from the wrongful use of the resident's belongings or money.

    April 9, 2025 · Complaint · F602 · Corrected February 27, 2025

  2. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    April 9, 2025 · Complaint · F609 · Corrected April 10, 2025

  3. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    June 12, 2024 · Complaint · F607 · Corrected June 13, 2024

  4. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    June 12, 2024 · Complaint · F609 · Corrected June 13, 2024

  5. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    May 11, 2023 · Standard · F600 · Corrected June 23, 2023

  6. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    May 11, 2023 · Standard · F609 · Corrected June 23, 2023

Infection Control3E
  1. E

    Provide and implement an infection prevention and control program.

    June 26, 2024 · Standard · F880 · Corrected June 28, 2024

  2. E

    Implement a program that monitors antibiotic use.

    May 11, 2023 · Standard · F881 · Corrected June 23, 2023

  3. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    May 11, 2023 · Standard · F883 · Corrected June 23, 2023

Inspection history

  1. 2025-07-29

    5 health deficiencies · 2 fire-safety deficiencies

    Top issue: Resident Rights (2 deficiencies)

  2. 2024-06-26

    24 health deficiencies · 1 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (7 deficiencies)

  3. 2023-05-11

    20 health deficiencies · 1 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 13 min of nursing staff time a day, 13 min of it from a registered nurse.

This home

3 h 13 min

Texas average

3 h 25 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 87% of nursing staff and 89% of registered nurses left in the past year, along with 3 administrators.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$67,706 in federal fines on record over the past three years.

DatePenaltyAmount
2024-06-26Fine$67,706

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days2.2 pts worse4.22.01.8
Number of outpatient emergency department visits per 1000 long-stay resident days1 pts worse3.02.01.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine3.6 pts better100.0%96.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine3 pts better100.0%97.0%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2.3 pts better0.9%3.2%3.2%
Percentage of long-stay residents who have depressive symptoms2.9 pts worse5.2%2.3%13.5%
Percentage of long-stay residents who lose too much weight0.8 pts worse3.7%2.9%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication1.1 pts better16.7%17.8%19.5%
Percentage of long-stay residents who received an antipsychotic medication2.2 pts better7.6%9.8%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened14.5 pts worse27.4%12.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased14 pts worse29.8%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts worse0.5%0.3%0.7%
Percentage of long-stay residents with a urinary tract infection1 pts worse1.8%0.8%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence5.1 pts better7.4%12.5%18.3%
Percentage of long-stay residents with pressure ulcers0.4 pts better3.3%3.7%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine11.3 pts better100.0%88.7%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit7.5 pts worse19.7%12.2%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.4 pts better0.0%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine14.6 pts better100.0%85.4%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission1.7 pts worse27.2%25.5%23.4%

·

Who owns and runs it

3 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Lindsey, LynnOperational/Managerial Control · Individual0%5 facilities
Southwest Ltc Marshall LtdOperational/Managerial Control · Organization0%1 facilities
Thurman, LindaW-2 Managing Employee · Individual0%1 facilities

·

Fire safety

4 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke4F
  1. F

    Inspect, test, and maintain automatic sprinkler systems.

    July 29, 2025 · K353 · Corrected September 11, 2025

  2. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    July 29, 2025 · K321 · Corrected September 9, 2025

  3. F

    Inspect, test, and maintain automatic sprinkler systems.

    June 26, 2024 · K353 · Corrected August 2, 2024

  4. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    May 11, 2023 · K345 · Corrected August 18, 2023

·

Other homes nearby

  1. Marshall Manor Nursing & Rehabilitation Center

    Marshall, TX · Caring Healthcare Group

    Worst citation, 3 yrs
    E
    Nursing / resident / day
    3 h 56 min
    Fines
    $0
  2. Marshall Manor West

    Marshall, TX · Caring Healthcare Group

    Worst citation, 3 yrs
    J
    Nursing / resident / day
    4 h 26 min
    Fines
    $13,995
  3. Avir At Jefferson

    Jefferson, TX · Avir Health Group

    Worst citation, 3 yrs
    G
    Nursing / resident / day
    3 h 5 min
    Fines
    $8,691