Klamath Falls, OR

Marquis Plum Ridge Post Acute Rehab

2-star overall rating with 2-star inspections with abuse icon flag with 7 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

1401 Bryant Williams Dr., Klamath Falls, OR

(541) 882-6691

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

77

Certified beds

Average residents

60

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Marquis Companies

Operator or chain grouping

Approved since

1978-06-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.73

Registered nurse staffing

LPN hours / resident day

1.33

Licensed practical nurse staffing

Aide hours / resident day

3.22

Nurse aide staffing

Weekend hours

4.71

Weekend nurse staffing

RN turnover

31%

Annual RN turnover

Total nurse turnover

51%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.9
1.4
0.5 pts better
1.9
1 pts better
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 1.6
2.5
0.9 pts better
1.8
0.2 pts better
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 93.6%
95.5%
1.9 pts worse
93.4%
0.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 92.5%
95.2%
2.7 pts worse
95.5%
3 pts worse
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 2.6%
2.4%
0.2 pts worse
3.3%
0.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 4.7%
4.7%
About the same
11.4%
6.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 3.6%
5.0%
1.4 pts better
5.4%
1.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 6.1%
12.5%
6.4 pts better
19.6%
13.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 3.2%
14.7%
11.5 pts better
16.7%
13.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 31.3%
24.1%
7.2 pts worse
16.3%
15 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 16.7%
15.8%
0.9 pts worse
14.9%
1.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 5.5%
1.7%
3.8 pts worse
1.0%
4.5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 3.3%
2.0%
1.3 pts worse
1.7%
1.6 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 24.5%
22.2%
2.3 pts worse
19.8%
4.7 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 8.4%
6.5%
1.9 pts worse
5.1%
3.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 56.9%
85.4%
28.5 pts worse
81.7%
24.8 pts worse
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 12.6%
15.1%
2.5 pts better
12.0%
0.6 pts worse
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 1.6%
1.7%
0.1 pts better
1.6%
About the same
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 45.0%
81.2%
36.2 pts worse
79.7%
34.7 pts worse
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 17.8%
21.6%
3.8 pts better
23.9%
6.1 pts better
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-01-30 · Fire 2025-01-30

7 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)

1 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 2 Health 2023-10-06 · Fire 2023-10-06

16 health deficiencies

Top issue: Quality of Life and Care (6 deficiencies)

4 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2022-08-26 · Fire 2022-08-26

5 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

2 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-01-30

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-03-17

F · Potential for more than minimal harm 2023-10-06

K500 · Services Deficiencies

Fire Safety

Meet other general requirements that are deficient.

Corrected 2023-12-21

F · Potential for more than minimal harm 2023-10-06

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-11-24

E · Potential for more than minimal harm 2023-10-06

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-11-24

D · Potential for more than minimal harm 2023-10-06

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2023-11-24

E · Potential for more than minimal harm 2022-08-26

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2022-10-14

D · Potential for more than minimal harm 2022-08-26

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2022-10-14

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-01-30

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-03-17

D · Potential for more than minimal harm 2025-01-30

F568 · Resident Rights Deficiencies

Health

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

Corrected 2025-03-17

D · Potential for more than minimal harm 2025-01-30

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-03-17

D · Potential for more than minimal harm 2025-01-30

F602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2025-03-17

D · Potential for more than minimal harm 2025-01-30

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2025-03-17

D · Potential for more than minimal harm 2025-01-30

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-03-17

D · Potential for more than minimal harm 2025-01-30

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-03-17

E · Potential for more than minimal harm 2023-10-06

F602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2023-06-20

D · Potential for more than minimal harm 2023-10-06

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2023-11-24

D · Potential for more than minimal harm 2023-10-06

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2023-11-24

D · Potential for more than minimal harm 2023-10-06

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-11-24

D · Potential for more than minimal harm 2023-10-06

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2023-11-24

D · Potential for more than minimal harm 2023-10-06

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-11-24

D · Potential for more than minimal harm 2023-10-06

F676 · Quality of Life and Care Deficiencies

Health

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2023-11-24

D · Potential for more than minimal harm 2023-10-06

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2023-11-24

D · Potential for more than minimal harm 2023-10-06

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-11-24

D · Potential for more than minimal harm 2023-10-06

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2023-11-24

D · Potential for more than minimal harm 2023-10-06

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-11-24

D · Potential for more than minimal harm 2023-10-06

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2023-11-24

D · Potential for more than minimal harm 2023-10-06

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-11-24

D · Potential for more than minimal harm 2023-10-06

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-11-24

D · Potential for more than minimal harm 2023-10-06

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-11-24

D · Potential for more than minimal harm 2023-10-06

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2023-11-24

F · Potential for more than minimal harm 2022-08-26

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-10-14

F · Potential for more than minimal harm 2022-08-26

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2022-10-14

D · Potential for more than minimal harm 2022-08-26

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-10-14

D · Potential for more than minimal harm 2022-08-26

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2022-10-14

D · Potential for more than minimal harm 2022-08-26

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2022-10-14

Penalties and ownership

What sits behind the stars

Ownership

Marquis Companies I, Inc

5% Or Greater Direct Ownership Interest · Organization

100% 15 facilities 2018-10-01
Fogg, Phillip

5% Or Greater Indirect Ownership Interest · Individual

0% 15 facilities 2012-06-22
Fogg, Phillip

Operational/Managerial Control · Individual

0% 15 facilities 2018-10-01
Fogg, Phillip

Corporate Officer · Individual

0% 15 facilities 2012-06-22
Fogg, Steven

Operational/Managerial Control · Individual

0% 15 facilities 2018-10-01
Fogg, Steven

Corporate Officer · Individual

0% 15 facilities 2018-06-22
Fogg, Steven

Contracted Managing Employee · Individual

0% 15 facilities 2018-10-01
Marquis Companies I, Inc

Operational/Managerial Control · Organization

0% 15 facilities 2018-10-01
Prather, Christine

Operational/Managerial Control · Individual

0% 1 facilities 2018-10-01
Sprando, Erin

Operational/Managerial Control · Individual

0% 4 facilities 2018-10-01
Sprando, Erin

Contracted Managing Employee · Individual

0% 4 facilities 2018-10-01
Tone, Staci

Operational/Managerial Control · Individual

0% 15 facilities 2018-10-01
Tone, Staci

W-2 Managing Employee · Individual

0% 15 facilities 2012-06-22

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Health
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Staffing
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Fines
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#2

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1-star overall rating with 1-star inspections with abuse icon flag with $230,522 in total fines with 6 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

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Staffing
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Fines
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#3

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5-star overall rating with 4-star inspections with 6 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall
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Staffing
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Fines
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