Federal inspection record · CMS data as of October 1, 2026

Marcella Post Acute

305 Marcella Road, Hampton, VA · (757) 827-8953

  • Cited for abuse (CMS abuse icon)

CMS overall rating

2 of 5

Compare with a nearby home →
Certified beds
180
Residents per day
163
Ownership
For-Profit
Chain
Marquis Health Services
Medicare / Medicaid
Medicare + Medicaid
Certified since
March 1, 1996

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Virginia.

  2. Staffing

    no change (already 1)

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

This home carries CMS's abuse icon, which caps its inspection rating at 2 stars and so its overall rating at 4.

2

Where it sits among Virginia homes

Marcella Post Acute carries 171 inspection points. That is fewer than 19% of Virginia's 287 rated homes.

5★4★3★2★1★+9 homes above 494.7505102550100200400inspection points → fewer is better on the leftThis home · 171 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Virginia: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–16 pts
  • 4★ 16–45 pts
  • 3★ 45–76.5 pts
  • 2★ 76.5–168.75 pts
  • 1★ over 168.75 pts

Bars show every rated home in Virginia by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

52 health citations on record since 2018. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 2 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 31 4 pts
E 16 8 pts
F 3 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (2)

  1. G

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    May 20, 2026 · Standard inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Not yet marked corrected

  2. G

    Provide safe, appropriate pain management for a resident who requires such services.

    May 20, 2026 · Complaint inspection · Quality of Life and Care · F697 · Corrected June 30, 2026

Everything else, by area of care

Quality of Life and Care15E
  1. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    May 20, 2026 · Complaint · F684 · Corrected June 30, 2026

  2. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    May 20, 2026 · Complaint · F677 · Corrected June 30, 2026

  3. D

    Provide activities to meet all resident's needs.

    May 20, 2026 · Standard · F679 · Corrected June 30, 2026

  4. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    May 20, 2026 · Standard · F688 · Corrected June 30, 2026

  5. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    May 20, 2026 · Standard · F698 · Corrected June 30, 2026

  6. E

    Provide or obtain dental services for each resident.

    May 30, 2024 · Complaint · F791 · Corrected July 14, 2024

  7. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    May 30, 2024 · Complaint · F690 · Corrected July 14, 2024

  8. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    October 28, 2021 · Standard · F677 · Corrected December 10, 2021

  9. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    October 28, 2021 · Standard · F688 · Corrected December 10, 2021

  10. D

    Provide enough food/fluids to maintain a resident's health.

    October 28, 2021 · Standard · F692 · Corrected December 10, 2021

  11. D

    Provide safe, appropriate pain management for a resident who requires such services.

    October 28, 2021 · Standard · F697 · Corrected December 10, 2021

  12. D

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    October 28, 2021 · Standard · F700 · Corrected December 10, 2021

  13. D

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    October 28, 2021 · Standard · F744 · Corrected December 10, 2021

  14. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    December 6, 2018 · Standard · F677 · Corrected January 11, 2019

  15. D

    Provide appropriate foot care.

    December 6, 2018 · Standard · F687 · Corrected January 11, 2019

Resident Rights9E
  1. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    May 20, 2026 · Complaint · F550 · Corrected June 30, 2026

  2. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    May 20, 2026 · Complaint · F584 · Corrected June 30, 2026

  3. D

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    May 20, 2026 · Complaint · F628 · Corrected June 30, 2026

  4. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    May 30, 2024 · Complaint · F584 · Corrected July 14, 2024

  5. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    October 28, 2021 · Standard · F584 · Corrected December 10, 2021

  6. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    October 28, 2021 · Standard · F550 · Corrected December 10, 2021

  7. E

    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    December 6, 2018 · Standard · F622 · Corrected January 11, 2019

  8. E

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    December 6, 2018 · Standard · F623 · Corrected January 11, 2019

  9. E

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    December 6, 2018 · Standard · F625 · Corrected January 11, 2019

Pharmacy Service6E
  1. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    May 20, 2026 · Complaint · F755 · Corrected June 30, 2026

  2. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    May 20, 2026 · Standard · F761 · Corrected June 30, 2026

  3. E

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    October 28, 2021 · Standard · F758 · Corrected December 10, 2021

  4. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    October 28, 2021 · Standard · F761 · Corrected December 10, 2021

  5. E

    Ensure that residents are free from significant medication errors.

    December 6, 2018 · Standard · F760 · Corrected January 11, 2019

  6. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    December 6, 2018 · Standard · F761 · Corrected January 11, 2019

Resident Assessment and Care Planning6E
  1. E

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    May 20, 2026 · Standard · F842 · Corrected June 30, 2026

  2. D

    Ensure each resident receives an accurate assessment.

    May 20, 2026 · Standard · F641 · Corrected June 30, 2026

  3. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    May 20, 2026 · Standard · F645 · Corrected June 30, 2026

  4. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    May 20, 2026 · Standard · F656 · Corrected June 30, 2026

  5. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    May 20, 2026 · Standard · F657 · Corrected June 30, 2026

  6. D

    Ensure each resident receives an accurate assessment.

    December 6, 2018 · Standard · F641 · Corrected January 11, 2019

Environmental4F
  1. F

    Keep all essential equipment working safely.

    May 20, 2026 · Complaint · F908 · Corrected June 30, 2026

  2. F

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    May 20, 2026 · Complaint · F925 · Corrected June 30, 2026

  3. F

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    October 28, 2021 · Standard · F925 · Corrected December 10, 2021

  4. E

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    December 6, 2018 · Standard · F925 · Corrected January 11, 2019

Nutrition and Dietary4E
  1. E

    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    May 20, 2026 · Complaint · F802 · Corrected June 30, 2026

  2. E

    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    May 20, 2026 · Complaint · F809 · Corrected June 30, 2026

  3. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    May 20, 2026 · Complaint · F812 · Corrected June 30, 2026

  4. D

    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    May 20, 2026 · Standard · F808 · Corrected June 30, 2026

Infection Control3D
  1. D

    Provide and implement an infection prevention and control program.

    May 20, 2026 · Standard · F880 · Corrected June 30, 2026

  2. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    May 20, 2026 · Complaint · F883 · Corrected June 30, 2026

  3. D

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    May 20, 2026 · Standard · F887 · Corrected June 30, 2026

Nursing and Physician Services1E
  1. E

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    May 20, 2026 · Complaint · F725 · Corrected June 30, 2026

Freedom from Abuse, Neglect, and Exploitation1D
  1. D

    Respond appropriately to all alleged violations.

    May 20, 2026 · Complaint · F610 · Not yet marked corrected

Administration1D
  1. D

    Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

    May 30, 2024 · Complaint · F840 · Corrected July 14, 2024

Inspection history

  1. 2026-05-20

    28 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (6 deficiencies)

  2. 2021-10-28

    11 health deficiencies · 2 fire-safety deficiencies

    Top issue: Quality of Life and Care (6 deficiencies)

  3. 2018-12-06

    13 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 5 min of nursing staff time a day, 26 min of it from a registered nurse.

This home

3 h 5 min

Virginia average

3 h 53 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 60% of nursing staff and 53% of registered nurses left in the past year, along with 3 administrators.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$39,200 in federal fines on record over the past three years.

DatePenaltyAmount
2026-05-20Fine$13,065
2026-05-20Fine$26,135

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.5 pts better0.91.41.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.2 pts better1.21.41.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.2 pts better92.4%91.2%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.4 pts worse92.9%93.3%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.8 pts better1.7%3.5%3.2%
Percentage of long-stay residents who have depressive symptoms9.8 pts better10.7%20.5%13.5%
Percentage of long-stay residents who lose too much weight0.6 pts better4.7%5.3%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication2.9 pts worse23.6%20.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication6.2 pts better8.0%14.2%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened4 pts worse18.2%14.2%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased1.6 pts worse16.1%14.5%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.4 pts better0.0%0.4%0.7%
Percentage of long-stay residents with a urinary tract infection0.1 pts better1.5%1.6%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.9 pts better20.4%21.3%18.3%
Percentage of long-stay residents with pressure ulcers3.2 pts better1.2%4.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine12.5 pts worse61.7%74.2%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit0.5 pts worse12.0%11.5%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.5 pts better0.8%1.3%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine23.1 pts worse50.2%73.3%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission5.7 pts better16.3%22.0%23.4%

·

Who owns and runs it

41 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Berczek, StephenManaging Control - Governing Body · Individual0%2 facilities
Berczek, StephenOperational/Managerial Control · Individual0%2 facilities
Berczek, StephenAdp Of The SNF · Individual0%2 facilities
Flagler, OsherIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%48 facilities
Hajimomenian, AmirOperational/Managerial Control · Individual0%13 facilities
Hajimomenian, AmirAdp Of The SNF · Individual0%13 facilities
Healthcare Services Group IncOperational/Managerial Control · Organization0%30 facilities
Healthcare Services Group IncAdp Of The SNF · Organization0%30 facilities
Kahanow, AvivaIndirect Ownership Interest · Individual0%47 facilities
Langley Holdco LLCDirect Ownership Interest · Organization0%1 facilities
Law, JosephManaging Control - Governing Body · Individual0%11 facilities
Law, JosephAdp Of The SNF · Individual0%11 facilities
Levovitz, TzviIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%43 facilities
Marquis Limited LLCOperational/Managerial Control · Organization0%82 facilities
Marquis Limited LLCAdp Of The SNF · Organization0%82 facilities
Nfr 2020 Irrv TrIndirect Ownership Interest · Organization0%76 facilities
Nfr 2020 Irrv TrAdp Of The SNF · Organization0%76 facilities
Posen, MindeeOperational/Managerial Control · Individual0%88 facilities
Quinto Nexgen LLCIndirect Ownership Interest · Organization0%50 facilities
Quinto Nexgen LLCAdp Of The SNF · Organization0%50 facilities
Rokeach, FraideIndirect Ownership Interest · Individual0%45 facilities
Rokowsky, YitzchokIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%50 facilities
Rsbrmk Holdings LLCIndirect Ownership Interest · Organization0%74 facilities
Rsbrmk Holdings LLCAdp Of The SNF · Organization0%74 facilities
Sk Nexgen TrIndirect Ownership Interest · Organization0%51 facilities
Sk Nexgen TrAdp Of The SNF · Organization0%51 facilities
Truist Bank5% Or Greater Security Interest · Organization0%77 facilities
Tryko Nexgen Holdings LLCIndirect Ownership Interest · Organization0%50 facilities
Tryko Nexgen Holdings LLCAdp Of The SNF · Organization0%50 facilities
Uak 2020 Irrv TrIndirect Ownership Interest · Organization0%74 facilities
Uak 2020 Irrv TrAdp Of The SNF · Organization0%74 facilities
Ukr Nexgen LLCIndirect Ownership Interest · Organization0%51 facilities
Ukr Nexgen LLCAdp Of The SNF · Organization0%51 facilities
Virginia Health Rehabilitation Agency, LLCOperational/Managerial Control · Organization0%7 facilities
Virginia Health Rehabilitation Agency, LLCAdp Of The SNF · Organization0%7 facilities
Viroja, YogeshManaging Control - Governing Body · Individual0%63 facilities
Viroja, YogeshAdp Of The SNF · Individual0%63 facilities
Yk Nexgen TrIndirect Ownership Interest · Organization0%52 facilities
Yk Nexgen TrAdp Of The SNF · Organization0%52 facilities
Yr Nexgen TrIndirect Ownership Interest · Organization0%52 facilities
Yr Nexgen TrAdp Of The SNF · Organization0%52 facilities

·

Fire safety

5 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke3F
  1. F

    Provide outside doors or windows in every resident room.

    May 20, 2026 · K381 · Corrected May 26, 2026

  2. D

    Meet other general requirements.

    May 20, 2026 · K932 · Corrected May 26, 2026

  3. E

    Install corridor and hallway doors that block smoke.

    October 28, 2021 · K363 · Corrected February 27, 2022

Egress1F
  1. F

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    May 20, 2026 · K222 · Corrected May 26, 2026

Gas, Vacuum, and Electrical Systems1D
  1. D

    Have generator or other power source capable of supplying service within 10 seconds.

    October 28, 2021 · K918 · Corrected February 27, 2022

·

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