Manchester, TN

Manchester Center For Rehabilitation And Healing L

4-star overall rating with 3-star inspections with 5 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

395 Interstate Drive, Manchester, TN

(931) 723-8744

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

120

Certified beds

Average residents

109

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Carerite Centers

Operator or chain grouping

Approved since

1997-03-17

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

34 facilities

Chain averages 3 overall / 3 health / 2 staffing / 5 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.60

Registered nurse staffing · state 0.61 · national 0.68

LPN hours / resident day

1.19

Licensed practical nurse staffing · state 1.09 · national 0.87

Aide hours / resident day

2.35

Nurse aide staffing · state 2.15 · national 2.35

Total nurse hours

4.14

All reported nurse hours · state 3.85 · national 3.89

Licensed hours

1.79

RN + LPN hours · state 1.70 · national 1.54

Weekend hours

3.36

Weekend nurse staffing · state 3.34 · national 3.43

Weekend RN hours

0.31

Weekend registered nurse coverage · state 0.40 · national 0.47

Physical therapist

0.10

Reported PT staffing · state 0.08 · national 0.07

Adjusted RN hours

0.46

CMS adjusted RN staffing hours

Adjusted total hours

3.20

CMS adjusted total nurse staffing hours

Case-mix index

1.77

Higher values indicate more complex resident acuity

RN turnover

59%

Annual RN turnover · state 45% · national 45%

Total nurse turnover

52%

Annual nurse turnover · state 49% · national 46%

SNF VBP

Value-based purchasing

Program rank

10,407

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

20.47

Composite VBP score used to determine payment impact.

Payment multiplier

0.9824

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

4.05

Baseline 20.06% · Performance 19.55% · Measure score 4.05 · Achievement 4.05 · Improvement 1.18

Healthcare-associated infections

1.60

Baseline 6.51% · Performance 7.36% · Measure score 1.60 · Achievement 1.60 · Improvement 0

Total nurse turnover

1.95

Baseline 68.89% · Performance 58.09% · Measure score 1.95 · Achievement 1.37 · Improvement 1.95

Adjusted total nurse staffing

0.58

Baseline 3.23 hours · Performance 3.24 hours · Measure score 0.58 · Achievement 0.58 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.89%
10.72%
0.2 pts worse
No Different than the National Rate · Eligible stays 180 · Observed rate 11.67% · Lower 95% interval 7.65%
Discharge to community 55.54%
50.57%
5 pts better
No Different than the National Rate · Eligible stays 168 · Observed rate 50.6% · Lower 95% interval 48.38%
Medicare spending per beneficiary 1.13
1.02
0.1 pts worse
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 176 · Denominator 176
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 176
Discharge self-care score 49.23%
53.69%
4.5 pts worse
Numerator 64 · Denominator 130
Discharge mobility score 47.69%
50.94%
3.2 pts worse
Numerator 62 · Denominator 130
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 176 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 7.36%
7.12%
0.2 pts worse
No Different than the National Rate · Eligible stays 131 · Observed rate 7.63% · Lower 95% interval 5.09%
Staff COVID-19 vaccination coverage 0.6%
8.2%
7.6 pts worse
Numerator 1 · Denominator 166
Staff flu vaccination coverage 23.53%
42%
18.5 pts worse
Numerator 52 · Denominator 221
Discharge function score 60%
56.45%
3.5 pts better
Numerator 78 · Denominator 130
Transfer of health information to provider 95.24%
95.95%
0.7 pts worse
Numerator 40 · Denominator 42
Transfer of health information to patient 100%
96.28%
3.7 pts better
Numerator 100 · Denominator 100
Resident COVID-19 vaccinations up to date 14%
25.2%
11.2 pts worse
Numerator 14 · Denominator 100

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.8
1.6
0.2 pts worse
1.9
0.1 pts better
Long Stay · 20240701-20250630 · Adjusted 1.8 · Observed 1.6 · Expected 1.7 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.9
1.6
0.7 pts better
1.8
0.9 pts better
Long Stay · 20240701-20250630 · Adjusted 0.9 · Observed 0.9 · Expected 1.7 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.3%
89.9%
9.4 pts better
93.4%
5.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 98.6% · Q2 98.7% · Q3 100.0% · Q4 100.0% · 4Q avg 99.3%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.8%
94.5%
4.3 pts better
95.5%
3.3 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 98.8%
Percentage of long-stay residents experiencing one or more falls with major injury 0.0%
3.6%
3.6 pts better
3.3%
3.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 17.0%
11.8%
5.2 pts worse
11.4%
5.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 17.2% · Q2 18.2% · Q3 18.0% · Q4 14.5% · 4Q avg 17.0%
Percentage of long-stay residents who lose too much weight 9.6%
6.2%
3.4 pts worse
5.4%
4.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 8.5% · Q2 14.0% · Q3 9.3% · Q4 6.9% · 4Q avg 9.6%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 16.8%
32.2%
15.4 pts better
19.6%
2.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 18.6% · Q2 15.0% · Q3 16.4% · Q4 17.2% · 4Q avg 16.8%
Percentage of long-stay residents who received an antipsychotic medication 20.5%
18.1%
2.4 pts worse
16.7%
3.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 30.6% · Q2 19.0% · Q3 19.5% · Q4 11.4% · 4Q avg 20.5% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 14.0%
19.9%
5.9 pts better
16.3%
2.3 pts better
Long Stay · 2024Q4-2025Q3 · Q2 20.4% · Q3 23.3% · Q4 0.0% · 4Q avg 14.0% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 12.3%
15.3%
3 pts better
14.9%
2.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 15.7% · Q2 16.7% · Q3 10.2% · Q4 6.0% · 4Q avg 12.3% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.8%
0.9%
0.1 pts better
1.0%
0.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.8% · Q2 1.3% · Q3 0.0% · Q4 0.0% · 4Q avg 0.8% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.1%
1.9%
0.8 pts better
1.7%
0.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.4% · Q3 1.5% · Q4 1.4% · 4Q avg 1.1% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 19.2%
20.2%
1 pts better
19.8%
0.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 18.5% · Q2 22.7% · Q3 19.6% · Q4 15.8% · 4Q avg 19.2%
Percentage of long-stay residents with pressure ulcers 2.0%
5.4%
3.4 pts better
5.1%
3.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.0% · Q2 1.1% · Q3 2.4% · Q4 3.4% · 4Q avg 2.0% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 95.0%
79.6%
15.4 pts better
81.7%
13.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 95.8% · Q2 96.0% · Q3 94.4% · Q4 93.8% · 4Q avg 95.0%
Percentage of short-stay residents who had an outpatient emergency department visit 7.9%
11.2%
3.3 pts better
12.0%
4.1 pts better
Short Stay · 20240701-20250630 · Adjusted 7.9% · Observed 7.7% · Expected 10.9% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.5%
1.6%
0.1 pts better
1.6%
0.1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 2.3% · Q2 1.1% · Q3 1.1% · Q4 1.7% · 4Q avg 1.5% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 93.9%
79.8%
14.1 pts better
79.7%
14.2 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 93.9%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 16.5%
22.2%
5.7 pts better
23.9%
7.4 pts better
Short Stay · 20240701-20250630 · Adjusted 16.5% · Observed 16.9% · Expected 24.5% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2022-12-07 · Fire 2022-12-07

5 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2019-08-07 · Fire 2019-08-07

3 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 3 Health 2018-06-20 · Fire 2018-06-20

2 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

3 fire-safety deficiencies

Top issue: Emergency Preparedness (2 deficiencies)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2022-12-07

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2022-12-30

D · Potential for more than minimal harm 2022-12-07

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2022-12-30

D · Potential for more than minimal harm 2022-12-07

K754 · Miscellaneous Deficiencies

Fire Safety

Provide properly sized and located linen or trash receptacles.

Corrected 2022-12-30

D · Potential for more than minimal harm 2019-08-07

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-09-21

D · Potential for more than minimal harm 2018-06-20

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2018-07-05

C · Minimal harm 2018-06-20

E24 · Emergency Preparedness Deficiencies

Fire Safety

Establish policies and procedures for volunteers.

Corrected 2018-07-17

C · Minimal harm 2018-06-20

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2018-08-24

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-09-24

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-07-11

F · Potential for more than minimal harm 2022-12-07

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-01-20

D · Potential for more than minimal harm 2022-12-07

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2023-01-20

D · Potential for more than minimal harm 2022-12-07

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2023-01-20

D · Potential for more than minimal harm 2022-12-07

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-01-20

D · Potential for more than minimal harm 2019-08-07

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2019-09-21

D · Potential for more than minimal harm 2019-08-07

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2019-09-21

D · Potential for more than minimal harm 2019-08-07

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2019-09-21

F · Potential for more than minimal harm 2018-06-20

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2018-08-04

D · Potential for more than minimal harm 2018-06-20

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2018-08-04

Penalties and ownership

What sits behind the stars

Ownership

Md Friedman Family 2017 Trust

5% Or Greater Direct Ownership Interest · Organization

37% 11 facilities 2019-12-01
Neal Einhorn Family 2017 Trust

5% Or Greater Direct Ownership Interest · Organization

37% 11 facilities 2019-12-01
Schwartz, Eliezer

5% Or Greater Direct Ownership Interest · Individual

7% 28 facilities 2019-12-01
Zucker, Yossie

5% Or Greater Direct Ownership Interest · Individual

7% 24 facilities 2019-12-01
Adderly, Darren

Operational/Managerial Control · Individual

0% 1 facilities 2025-01-01
Clark, Anastasia

Operational/Managerial Control · Individual

0% 1 facilities 2025-04-01
Friedman, Mark

Corporate Officer · Individual

0% 24 facilities 2019-12-01
Hopkins, Holly

Operational/Managerial Control · Individual

0% 2 facilities 2024-06-14

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