Carmel, IN

Majestic Care Of Carmel

3-star overall rating with 3-star inspections with 5 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

12999 N Pennsylvania St, Carmel, IN

(317) 848-2448

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

94

Certified beds

Average residents

50

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Majestic Care

Operator or chain grouping

Approved since

1997-01-20

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

34 facilities

Chain averages 3 overall / 2 health / 2 staffing / 5 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.63

Registered nurse staffing · state 0.66 · national 0.68

LPN hours / resident day

0.97

Licensed practical nurse staffing · state 0.77 · national 0.87

Aide hours / resident day

2.02

Nurse aide staffing · state 2.27 · national 2.35

Total nurse hours

3.63

All reported nurse hours · state 3.71 · national 3.89

Licensed hours

1.61

RN + LPN hours · state 1.44 · national 1.54

Weekend hours

3.05

Weekend nurse staffing · state 3.24 · national 3.43

Weekend RN hours

0.46

Weekend registered nurse coverage · state 0.45 · national 0.47

Physical therapist

0.05

Reported PT staffing · state 0.06 · national 0.07

Adjusted RN hours

0.54

CMS adjusted RN staffing hours

Adjusted total hours

3.09

CMS adjusted total nurse staffing hours

Case-mix index

1.61

Higher values indicate more complex resident acuity

RN turnover

33%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

56%

Annual nurse turnover · state 47% · national 46%

SNF VBP

Value-based purchasing

Program rank

6,548

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

32.51

Composite VBP score used to determine payment impact.

Payment multiplier

0.9871

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

4.25

Baseline 18.67% · Performance 19.46% · Measure score 4.25 · Achievement 4.25 · Improvement 0

Healthcare-associated infections

3.48

Baseline 7.34% · Performance 6.79% · Measure score 3.48 · Achievement 3.48 · Improvement 1.83

Total nurse turnover

5.28

Performance 42.10% · Measure score 5.28 · Achievement 5.28 · This facility did not have sufficient data to calculate a baseline period measure result.

Adjusted total nurse staffing

0

Baseline 3.37 hours · Performance 2.90 hours · Measure score 0 · Achievement 0 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.21%
10.72%
1.5 pts better
No Different than the National Rate · Eligible stays 116 · Observed rate 6.03% · Lower 95% interval 6.25%
Discharge to community 42.74%
50.57%
7.8 pts worse
No Different than the National Rate · Eligible stays 104 · Observed rate 36.54% · Lower 95% interval 34.79%
Medicare spending per beneficiary 1.21
1.02
0.2 pts worse
Drug regimen review with follow-up 96.83%
95.27%
1.6 pts better
Numerator 61 · Denominator 63
Falls with major injury 1.59%
0.77%
0.8 pts worse
Numerator 1 · Denominator 63
Discharge self-care score 66.67%
53.69%
13 pts better
Numerator 28 · Denominator 42
Discharge mobility score 59.52%
50.94%
8.6 pts better
Numerator 25 · Denominator 42
Pressure ulcers or injuries, new or worsened 3.17%
2.29%
0.9 pts worse
Numerator 2 · Denominator 63 · Adjusted rate 2.95%
Healthcare-associated infections requiring hospitalization 6.79%
7.12%
0.3 pts better
No Different than the National Rate · Eligible stays 61 · Observed rate 4.92% · Lower 95% interval 3.63%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 43
Staff flu vaccination coverage 17.5%
42%
24.5 pts worse
Numerator 7 · Denominator 40
Discharge function score 61.9%
56.45%
5.4 pts better
Numerator 26 · Denominator 42
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 37 · Denominator 37
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 11 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 15.79%
25.2%
9.4 pts worse
Numerator 6 · Denominator 38

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.2
1.6
0.6 pts worse
1.9
0.3 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.2 · Observed 2.2 · Expected 1.9 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 2.7
1.5
1.2 pts worse
1.8
0.9 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.7 · Observed 2.7 · Expected 1.7 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 85.7%
93.6%
7.9 pts worse
93.4%
7.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 57.1% · Q2 89.5% · Q3 97.5% · Q4 95.1% · 4Q avg 85.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 94.9%
95.4%
0.5 pts worse
95.5%
0.6 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 94.9%
Percentage of long-stay residents experiencing one or more falls with major injury 8.4%
3.8%
4.6 pts worse
3.3%
5.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 2.9% · Q2 5.3% · Q3 10.0% · Q4 14.6% · 4Q avg 8.4% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 97.9%
24.6%
73.3 pts worse
11.4%
86.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 94.4% · Q3 100.0% · Q4 97.3% · 4Q avg 97.9%
Percentage of long-stay residents who lose too much weight 3.1%
5.6%
2.5 pts better
5.4%
2.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.0% · Q2 0.0% · Q3 2.9% · Q4 0.0% · 4Q avg 3.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 27.8%
23.5%
4.3 pts worse
19.6%
8.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 26.7% · Q2 29.0% · Q3 29.7% · Q4 25.7% · 4Q avg 27.8%
Percentage of long-stay residents who received an antipsychotic medication 19.5%
14.8%
4.7 pts worse
16.7%
2.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 25.0% · Q2 25.0% · Q3 18.2% · Q4 10.3% · 4Q avg 19.5% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 7.8%
13.3%
5.5 pts better
16.3%
8.5 pts better
Long Stay · 2024Q4-2025Q3 · Q3 18.3% · Q4 4.3% · 4Q avg 7.8% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 5.5%
11.7%
6.2 pts better
14.9%
9.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.9% · Q2 6.9% · Q3 8.3% · Q4 0.0% · 4Q avg 5.5% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.4%
0.4 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.7%
1.2%
0.5 pts better
1.7%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 2.9% · Q3 0.0% · Q4 0.0% · 4Q avg 0.7% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 25.2%
24.2%
1 pts worse
19.8%
5.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 26.2% · Q2 28.0% · Q3 21.6% · Q4 25.3% · 4Q avg 25.2%
Percentage of long-stay residents with pressure ulcers 6.0%
4.1%
1.9 pts worse
5.1%
0.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.2% · Q2 7.9% · Q3 7.1% · Q4 3.0% · 4Q avg 6.0% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 38.5%
81.6%
43.1 pts worse
81.7%
43.2 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 39.7% · Q2 28.8% · Q3 50.0% · Q4 37.3% · 4Q avg 38.5%
Percentage of short-stay residents who had an outpatient emergency department visit 20.7%
10.5%
10.2 pts worse
12.0%
8.7 pts worse
Short Stay · 20240701-20250630 · Adjusted 20.7% · Observed 20.7% · Expected 11.2% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.3%
1.3 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 60.3%
79.0%
18.7 pts worse
79.7%
19.4 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 60.3%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 25.8%
22.4%
3.4 pts worse
23.9%
1.9 pts worse
Short Stay · 20240701-20250630 · Adjusted 25.8% · Observed 24.1% · Expected 22.3% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-07-28 · Fire 2025-07-28

5 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

2 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2024-07-30 · Fire 2024-07-30

6 health deficiencies

Top issue: Infection Control (2 deficiencies)

2 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 3 Health 2023-05-19 · Fire 2023-05-19

13 health deficiencies

Top issue: Quality of Life and Care (7 deficiencies)

10 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-07-28

K352 · Smoke Deficiencies

Fire Safety

Properly install and monitor supervisory attachments on automatic sprinkler systems.

Corrected 2026-01-09

F · Potential for more than minimal harm 2025-07-28

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-01-09

E · Potential for more than minimal harm 2024-07-30

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-09-03

E · Potential for more than minimal harm 2024-07-30

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-09-03

F · Potential for more than minimal harm 2023-05-19

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-08-02

F · Potential for more than minimal harm 2023-05-19

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-08-02

F · Potential for more than minimal harm 2023-05-19

K361 · Smoke Deficiencies

Fire Safety

Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

Corrected 2023-08-02

F · Potential for more than minimal harm 2023-05-19

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-08-02

F · Potential for more than minimal harm 2023-05-19

K927 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

Corrected 2023-08-02

E · Potential for more than minimal harm 2023-05-19

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-08-18

E · Potential for more than minimal harm 2023-05-19

K281 · Egress Deficiencies

Fire Safety

Install proper backup exit lighting.

Corrected 2023-08-02

E · Potential for more than minimal harm 2023-05-19

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-08-02

E · Potential for more than minimal harm 2023-05-19

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2023-08-18

C · Minimal harm 2023-05-19

E35 · Emergency Preparedness Deficiencies

Fire Safety

Provide family notifications of emergency plan.

Corrected 2023-08-02

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-07-28

F628 · Resident Rights Deficiencies

Health

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-08-20

D · Potential for more than minimal harm 2025-07-28

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2025-08-20

D · Potential for more than minimal harm 2025-07-28

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-08-20

D · Potential for more than minimal harm 2025-07-28

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2025-08-20

D · Potential for more than minimal harm 2025-07-28

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-08-20

E · Potential for more than minimal harm 2024-07-30

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-08-26

D · Potential for more than minimal harm 2024-07-30

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-08-26

D · Potential for more than minimal harm 2024-07-30

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-08-26

D · Potential for more than minimal harm 2024-07-30

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-08-26

D · Potential for more than minimal harm 2024-07-30

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-08-26

D · Potential for more than minimal harm 2024-07-30

F882 · Infection Control Deficiencies

Health

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Corrected 2024-08-26

D · Potential for more than minimal harm 2023-11-15

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2023-12-06

D · Potential for more than minimal harm 2023-11-15

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-12-06

D · Potential for more than minimal harm 2023-11-15

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-12-06

D · Potential for more than minimal harm 2023-11-15

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-12-06

D · Potential for more than minimal harm 2023-05-19

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2023-06-07

D · Potential for more than minimal harm 2023-05-19

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-06-07

D · Potential for more than minimal harm 2023-05-19

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2023-06-07

D · Potential for more than minimal harm 2023-05-19

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-06-07

D · Potential for more than minimal harm 2023-05-19

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2023-06-07

D · Potential for more than minimal harm 2023-05-19

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-06-07

D · Potential for more than minimal harm 2023-05-19

F700 · Quality of Life and Care Deficiencies

Health

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2023-06-07

D · Potential for more than minimal harm 2023-05-19

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-06-07

D · Potential for more than minimal harm 2023-05-19

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2023-06-07

Penalties and ownership

What sits behind the stars

Ownership

Pulaski Memorial Hospital

5% Or Greater Direct Ownership Interest · Organization

100% 22 facilities 2021-07-01
Barry, Thomas

Corporate Officer · Individual

0% 7 facilities 2021-07-01
Malott, Gregg

Corporate Officer · Individual

0% 24 facilities 2021-07-01
Smith, Todd

Contracted Managing Employee · Individual

0% 2 facilities 2021-07-01

Nearby options

Other facilities in reach

#1

Wellbrooke Of Carmel

Carmel, IN

3-star overall rating with 2-star inspections with $15,646 in total fines with 7 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
2 / 5
Staffing
3 / 5
Fines
$15,646
#2

Barrington Of Carmel, The

Carmel, IN

5-star overall rating with 5-star inspections

Overall
5 / 5
Health
5 / 5
Staffing
4 / 5
Fines
$0
#3

Restoracy Of Carmel

Carmel, IN

4-star overall rating with 3-star inspections with 3 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
3 / 5
Staffing
3 / 5
Fines
$0

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