Federal inspection record · CMS data as of October 1, 2026

Mainegeneral Rehab & Long Term Care - Glenridge

40 Glenridge Drive, Augusta, ME · (207) 626-2600

CMS overall rating

3 of 5

Compare with a nearby home →
Certified beds
125
Residents per day
122
Ownership
Non-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
January 1, 1993

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Maine.

  2. Staffing

    −1 star

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Maine homes

Mainegeneral Rehab & Long Term Care - Glenridge carries 55 inspection points. That is fewer than 66% of Maine's 77 rated homes.

5★4★3★2★1★+2 homes above 184.805102550100inspection points → fewer is better on the leftThis home · 55 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Maine: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–24 pts
  • 4★ 24–55 pts
  • 3★ 55–78 pts
  • 2★ 78–115.5 pts
  • 1★ over 115.5 pts

Bars show every rated home in Maine by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

19 health citations on record since 2022. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 10 4 pts
E 7 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 1 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care5E
  1. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    March 26, 2026 · Standard · F689 · Corrected May 10, 2026

  2. D

    Provide safe and appropriate respiratory care for a resident when needed.

    March 26, 2026 · Standard · F695 · Corrected May 10, 2026

  3. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    January 9, 2025 · Standard · F677 · Corrected February 7, 2025

  4. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    January 9, 2025 · Standard · F690 · Corrected February 7, 2025

  5. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    October 5, 2022 · Standard · F677 · Corrected November 11, 2022

Resident Rights4E
  1. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    March 26, 2026 · Standard · F584 · Corrected May 10, 2026

  2. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    March 26, 2026 · Standard · F578 · Corrected May 10, 2026

  3. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    March 26, 2026 · Standard · F580 · Corrected May 10, 2026

  4. B

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    March 26, 2026 · Standard · F628 · Corrected May 10, 2026

Nutrition and Dietary3E
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 26, 2026 · Standard · F812 · Corrected May 10, 2026

  2. D

    Dispose of garbage and refuse properly.

    March 26, 2026 · Standard · F814 · Corrected May 10, 2026

  3. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    January 9, 2025 · Standard · F812 · Corrected February 7, 2025

Resident Assessment and Care Planning3D
  1. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    March 26, 2026 · Standard · F656 · Corrected May 10, 2026

  2. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    January 9, 2025 · Standard · F645 · Corrected February 7, 2025

  3. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    October 5, 2022 · Standard · F657 · Corrected November 11, 2022

Pharmacy Service2F
  1. F

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    March 26, 2026 · Standard · F755 · Corrected May 10, 2026

  2. D

    Ensure that residents are free from significant medication errors.

    March 26, 2026 · Standard · F760 · Corrected May 10, 2026

Infection Control2E
  1. E

    Provide and implement an infection prevention and control program.

    January 9, 2025 · Standard · F880 · Corrected February 7, 2025

  2. E

    Implement a program that monitors antibiotic use.

    January 9, 2025 · Standard · F881 · Corrected February 7, 2025

Inspection history

  1. 2026-03-26

    11 health deficiencies · 2 fire-safety deficiencies

    Top issue: Resident Rights (4 deficiencies)

  2. 2025-01-09

    6 health deficiencies · 6 fire-safety deficiencies

    Top issue: Infection Control (2 deficiencies)

  3. 2022-10-05

    2 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (1 deficiency)

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.1 pts worse1.41.31.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.9 pts better0.81.71.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine2.2 pts better95.3%93.1%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.1 pts better100.0%95.9%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2.4 pts worse6.4%4.0%3.2%
Percentage of long-stay residents who have depressive symptoms2.7 pts worse14.4%11.7%13.5%
Percentage of long-stay residents who lose too much weight0.4 pts worse5.5%5.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication5 pts better12.6%17.6%19.5%
Percentage of long-stay residents who received an antipsychotic medicationAbout the same19.5%19.5%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened0.9 pts worse24.8%23.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased16.4 pts worse40.7%24.3%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.5 pts worse1.4%0.9%0.7%
Percentage of long-stay residents with a urinary tract infection0.9 pts worse3.0%2.1%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence3.1 pts better25.1%28.2%18.3%
Percentage of long-stay residents with pressure ulcers2.8 pts better1.6%4.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine3.8 pts worse68.9%72.7%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit0.8 pts better14.6%15.4%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.9 pts worse2.4%1.5%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine19 pts better96.2%77.2%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission2.7 pts worse23.3%20.6%23.4%

·

Who owns and runs it

34 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Mainegeneral Health5% Or Greater Direct Ownership Interest · Organization100%2 facilities
Alexander, MarciCorporate Director · Individual0%2 facilities
Alexander, MarciOperational/Managerial Control · Individual0%2 facilities
Brann, TerrenceCorporate Officer · Individual0%2 facilities
Brann, TerrenceOperational/Managerial Control · Individual0%2 facilities
Bullock, ScottCorporate Director · Individual0%2 facilities
Diefenderfer, JohnCorporate Director · Individual0%2 facilities
Heersink, DeirdreCorporate Director · Individual0%3 facilities
Heersink, DeirdreOperational/Managerial Control · Individual0%3 facilities
Heersink, DeirdreAdp Of The SNF · Individual0%3 facilities
Howell, NathanCorporate Director · Individual0%2 facilities
Howell, NathanCorporate Officer · Individual0%2 facilities
Howell, NathanOperational/Managerial Control · Individual0%2 facilities
Labbe Trufant, NicoleCorporate Director · Individual0%2 facilities
Naas, MargaretCorporate Officer · Individual0%1 facilities
Naas, MargaretOperational/Managerial Control · Individual0%1 facilities
Ouellette, LisaCorporate Officer · Individual0%1 facilities
Ouellette, LisaOperational/Managerial Control · Individual0%1 facilities
Peachey, GaryCorporate Director · Individual0%2 facilities
Pelletier, MicheleCorporate Director · Individual0%2 facilities
Pizzo, GregoryCorporate Director · Individual0%2 facilities
Pizzo, GregoryOperational/Managerial Control · Individual0%2 facilities
Purington, JosephCorporate Director · Individual0%2 facilities
Rico, AmyCorporate Director · Individual0%2 facilities
Riggs, JenniferCorporate Officer · Individual0%2 facilities
Riggs, JenniferOperational/Managerial Control · Individual0%2 facilities
Riley, DorcasCorporate Director · Individual0%2 facilities
Rodrigue, TarshaOperational/Managerial Control · Individual0%2 facilities
Scott, DuaneCorporate Director · Individual0%2 facilities
Small, ScottCorporate Director · Individual0%2 facilities
Tardiff, MatthewCorporate Director · Individual0%2 facilities
Tompkins, JanelleOperational/Managerial Control · Individual0%1 facilities
Tompkins, JanelleAdp Of The SNF · Individual0%1 facilities
Yeager, CourtneyCorporate Director · Individual0%2 facilities

·

Fire safety

8 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke3E
  1. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    March 26, 2026 · K321 · Corrected April 13, 2026

  2. D

    Install corridor and hallway doors that block smoke.

    January 9, 2025 · K363 · Corrected January 8, 2025

  3. D

    Have properly sized and located compartments to protect residents from smoke.

    January 9, 2025 · K371 · Corrected January 24, 2025

Egress3D
  1. D

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    January 9, 2025 · K211 · Corrected January 7, 2025

  2. D

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    January 9, 2025 · K222 · Corrected January 6, 2025

  3. D

    Install emergency lighting that can last at least 1 1/2 hours.

    January 9, 2025 · K291 · Corrected January 7, 2025

Construction1F
  1. F

    Install a two-hour-resistant firewall separation.

    March 26, 2026 · K133 · Corrected April 13, 2026

Miscellaneous1D
  1. D

    Provide properly sized and located linen or trash receptacles.

    January 9, 2025 · K754 · Corrected January 6, 2025

·

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