Federal inspection record · CMS data as of October 1, 2026
Maine Veterans Home - So Paris
477 High St, South Paris, ME · (207) 743-6300
- CMS high-performer trophy
- Certified beds
- 62
- Residents per day
- 55
- Ownership
- Non-Profit
- Chain
- Maine Veterans' Home
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- July 26, 1995
1
How this home got 5 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Maine.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
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Quality measures
★★★★★no change (already 5)
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★5 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Maine homes
Maine Veterans Home - So Paris carries 26 inspection points. That is fewer than 87% of Maine's 77 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Maine: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–24 pts
- 4★ 24–55 pts
- 3★ 55–78 pts
- 2★ 78–115.5 pts
- 1★ over 115.5 pts
Bars show every rated home in Maine by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
10 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Pharmacy Service3E
- E
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary2E
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights2E
- E
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care2E
- E
Provide care or services that was trauma informed and/or culturally competent.
- D
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Resident Assessment and Care Planning1D
- D
Ensure each resident receives an accurate assessment.
Inspection history
2025-12-19
4 health deficiencies · 1 fire-safety deficiencies
Top issue: Pharmacy Service (2 deficiencies)
2024-10-09
6 health deficiencies · 1 fire-safety deficiencies
Top issue: Quality of Life and Care (2 deficiencies)
2023-07-21
0 health deficiencies · 4 fire-safety deficiencies
No concentrated health issue counts in this cycle.
4
Nursing time per resident, per day
Each resident here gets about 5 h 21 min of nursing staff time a day, 1 h 38 min of it from a registered nurse.
This home
5 h 21 min
Maine average
4 h 23 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.6 pts better | 0.7 | 1.3 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.1 pts better | 1.6 | 1.7 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine6.9 pts better | 100.0% | 93.1% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.1 pts better | 100.0% | 95.9% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury2.1 pts better | 1.9% | 4.0% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms8.5 pts better | 3.2% | 11.7% | 13.5% |
| Percentage of long-stay residents who lose too much weight1.6 pts better | 3.5% | 5.1% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication4.2 pts worse | 21.8% | 17.6% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication9.4 pts better | 10.1% | 19.5% | 15.4% |
| Percentage of long-stay residents who were physically restrainedAbout the same | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened5.1 pts better | 18.8% | 23.9% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased1.5 pts better | 22.8% | 24.3% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.9 pts better | 0.0% | 0.9% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1.1 pts better | 1.0% | 2.1% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.9 pts worse | 29.1% | 28.2% | 18.3% |
| Percentage of long-stay residents with pressure ulcers2.9 pts better | 1.5% | 4.4% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine26.4 pts better | 99.1% | 72.7% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit16.3 pts worse | 31.7% | 15.4% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.5 pts better | 0.0% | 1.5% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine22.8 pts better | 100.0% | 77.2% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission7.3 pts better | 13.3% | 20.6% | 23.4% |
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Who owns and runs it
36 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Armstrong, Angela | Corporate Director · Individual | 0% | 5 facilities |
| Armstrong, Angela | Trustee Of The SNF · Individual | 0% | 5 facilities |
| Brawn, Christine | Corporate Director · Individual | 0% | 5 facilities |
| Brawn, Christine | Trustee Of The SNF · Individual | 0% | 5 facilities |
| Brooks, Kevin | Corporate Officer · Individual | 0% | 5 facilities |
| Burr, Heather | Corporate Director · Individual | 0% | 5 facilities |
| Burr, Heather | Trustee Of The SNF · Individual | 0% | 5 facilities |
| Collins, Samuel | Corporate Director · Individual | 0% | 5 facilities |
| Collins, Samuel | Trustee Of The SNF · Individual | 0% | 5 facilities |
| Denning-Bolle, Sara | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Denning-Bolle, Sara | Adp Of The SNF · Individual | 0% | 1 facilities |
| Dumont, Amanda | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Dumont, Amanda | Adp Of The SNF · Individual | 0% | 1 facilities |
| Gagnon, Rebecca | Corporate Officer · Individual | 0% | 7 facilities |
| Gardner, Christopher | Corporate Director · Individual | 0% | 5 facilities |
| Gardner, Christopher | Trustee Of The SNF · Individual | 0% | 5 facilities |
| Genest, Emil | Corporate Director · Individual | 0% | 5 facilities |
| Genest, Emil | Trustee Of The SNF · Individual | 0% | 5 facilities |
| Jackson, Diane | Corporate Director · Individual | 0% | 5 facilities |
| Jackson, Diane | Trustee Of The SNF · Individual | 0% | 5 facilities |
| Klawitter, Brad | Corporate Officer · Individual | 0% | 5 facilities |
| Lagace, Donald | Corporate Director · Individual | 0% | 5 facilities |
| Lagace, Donald | Trustee Of The SNF · Individual | 0% | 5 facilities |
| Maine Veterans' Home | Operational/Managerial Control · Organization | 0% | 5 facilities |
| Meader, Melanie | Operational/Managerial Control · Individual | 0% | 5 facilities |
| Miller, Bridget | Corporate Director · Individual | 0% | 5 facilities |
| Miller, Bridget | Trustee Of The SNF · Individual | 0% | 5 facilities |
| Pooler, Michael | Corporate Director · Individual | 0% | 5 facilities |
| Pooler, Michael | Trustee Of The SNF · Individual | 0% | 5 facilities |
| Richmond, David | Corporate Director · Individual | 0% | 5 facilities |
| Richmond, David | Trustee Of The SNF · Individual | 0% | 5 facilities |
| Sanpedro, Steven | Corporate Director · Individual | 0% | 5 facilities |
| Sanpedro, Steven | Trustee Of The SNF · Individual | 0% | 5 facilities |
| Schwetz, Julie | Corporate Director · Individual | 0% | 5 facilities |
| Schwetz, Julie | Trustee Of The SNF · Individual | 0% | 5 facilities |
| Welch, Katherine | Operational/Managerial Control · Individual | 0% | 5 facilities |
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Fire safety
6 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Egress2D
- D
Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke2D
- D
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems1D
- D
Have generator or other power source capable of supplying service within 10 seconds.
Construction1D
- D
Use approved construction type or materials.
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Other homes nearby
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Market Square Health Care Center, LLC
South Paris, ME · North Country Associates · Special Focus
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 4 h 36 min
- Fines
- $0
-
Norway Center For Health & Rehabilitation, LLC
Norway, ME · National Health Care Associates
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 4 h 19 min
- Fines
- $0
-
Pinnacle Health & Rehab Canton
Canton, ME
★★★★★- Worst citation, 3 yrs
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- Nursing / resident / day
- 3 h 54 min
- Fines
- $0