Wauwatosa, WI

Lutheran Home

4-star overall rating with 3-star inspections with 10 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

7500 W North Ave, Wauwatosa, WI

(414) 258-6170

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

160

Certified beds

Average residents

129

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1994-09-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.88

Registered nurse staffing

LPN hours / resident day

0.92

Licensed practical nurse staffing

Aide hours / resident day

2.30

Nurse aide staffing

Weekend hours

3.55

Weekend nurse staffing

RN turnover

14%

Annual RN turnover

Total nurse turnover

34%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.7
1.6
0.1 pts worse
1.9
0.2 pts better
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 0
2.2
2.2 pts better
1.8
1.8 pts better
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.5%
95.7%
3.8 pts better
93.4%
6.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
95.0%
5 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 1.3%
3.2%
1.9 pts better
3.3%
2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 2.1%
5.0%
2.9 pts better
11.4%
9.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 6.2%
4.9%
1.3 pts worse
5.4%
0.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 10.3%
16.6%
6.3 pts better
19.6%
9.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 15.2%
16.7%
1.5 pts better
16.7%
1.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 24.1%
21.1%
3 pts worse
16.3%
7.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 11.4%
17.3%
5.9 pts better
14.9%
3.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 2.8%
2.3%
0.5 pts worse
1.0%
1.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 4.7%
3.0%
1.7 pts worse
1.7%
3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 37.4%
25.5%
11.9 pts worse
19.8%
17.6 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 7.4%
5.5%
1.9 pts worse
5.1%
2.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.1%
86.8%
11.3 pts better
81.7%
16.4 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 10.6%
15.0%
4.4 pts better
12.0%
1.4 pts better
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 0.4%
1.3%
0.9 pts better
1.6%
1.2 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 93.8%
82.2%
11.6 pts better
79.7%
14.1 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 29.9%
22.7%
7.2 pts worse
23.9%
6 pts worse
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-06-10 · Fire 2025-06-10

10 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

4 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Cycle 2 Health 2024-03-14 · Fire 2024-03-14

8 health deficiencies

Top issue: Pharmacy Service (4 deficiencies)

5 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 3 Health 2022-12-13 · Fire 2022-12-13

2 health deficiencies

Top issue: Quality of Life and Care (1 deficiency)

2 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-06-10

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2025-07-10

E · Potential for more than minimal harm 2025-06-10

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-07-10

D · Potential for more than minimal harm 2025-06-10

K233 · Egress Deficiencies

Fire Safety

Install resident room doors of proper design and width.

Corrected 2025-07-10

D · Potential for more than minimal harm 2025-06-10

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-07-10

E · Potential for more than minimal harm 2024-03-14

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-03-27

D · Potential for more than minimal harm 2024-03-14

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-03-27

D · Potential for more than minimal harm 2024-03-14

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-03-27

D · Potential for more than minimal harm 2024-03-14

K919 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the use of electrical equipment.

Corrected 2024-03-27

D · Potential for more than minimal harm 2024-03-14

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-03-27

D · Potential for more than minimal harm 2022-12-13

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2023-01-06

D · Potential for more than minimal harm 2022-12-13

K919 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the use of electrical equipment.

Corrected 2023-01-06

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-06-10

F628 · Resident Rights Deficiencies

Health

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-07-10

E · Potential for more than minimal harm 2025-06-10

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-07-10

E · Potential for more than minimal harm 2025-06-10

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-07-10

E · Potential for more than minimal harm 2025-06-10

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-07-10

D · Potential for more than minimal harm 2025-06-10

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-07-10

D · Potential for more than minimal harm 2025-06-10

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-07-10

D · Potential for more than minimal harm 2025-06-10

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-07-10

D · Potential for more than minimal harm 2025-06-10

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2025-07-10

D · Potential for more than minimal harm 2025-06-10

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-07-10

B · Minimal harm 2025-06-10

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-07-10

D · Potential for more than minimal harm 2025-02-04

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-03-04

F · Potential for more than minimal harm 2024-03-14

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-04-14

E · Potential for more than minimal harm 2024-03-14

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-04-14

D · Potential for more than minimal harm 2024-03-14

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-04-14

D · Potential for more than minimal harm 2024-03-14

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-04-14

D · Potential for more than minimal harm 2024-03-14

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2024-04-14

D · Potential for more than minimal harm 2024-03-14

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-04-14

D · Potential for more than minimal harm 2024-03-14

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-04-14

G · Actual harm 2023-10-19

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-11-17

D · Potential for more than minimal harm 2023-10-19

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2023-11-17

Penalties and ownership

What sits behind the stars

Ownership

Bukowy, Elizabeth

Operational/Managerial Control · Individual

0% 1 facilities 2014-05-20
Cavers, Kathryn

Operational/Managerial Control · Individual

0% 1 facilities 2012-02-01
Cavers, Kathryn

Corporate Officer · Individual

0% 1 facilities 2012-02-01
Clausen, Henrik

Operational/Managerial Control · Individual

0% 1 facilities 2021-11-17
Clausen, Henrik

Corporate Officer · Individual

0% 1 facilities 2021-11-17
Denor, Jim

Corporate Director · Individual

0% 1 facilities 2021-04-01
Ehn, Diane

Corporate Director · Individual

0% 1 facilities 2021-10-01
Ehn, Diane

Corporate Officer · Individual

0% 1 facilities 2021-10-01
Hodan, Mike

Corporate Director · Individual

0% 1 facilities 2023-04-01
Kebbekus, Ben

Corporate Director · Individual

0% 1 facilities 2021-04-01
Kriete, Lindsey

Corporate Director · Individual

0% 1 facilities 2023-04-01
Mueller, Gary

Corporate Director · Individual

0% 1 facilities 2021-04-01
Pedersen, Harriet

Corporate Director · Individual

0% 1 facilities 2018-04-01
Pingel, Lindsay

Operational/Managerial Control · Individual

0% 1 facilities 2025-07-21
Pingel, Lindsay

Corporate Director · Individual

0% 1 facilities 2025-07-21
Raasch, Randy

Corporate Director · Individual

0% 1 facilities 2023-04-01
Reardon, Tim

Corporate Director · Individual

0% 1 facilities 2019-10-01
Rosenberg, Paul

Corporate Director · Individual

0% 1 facilities 2021-10-01
Sandstrom, David

Corporate Director · Individual

0% 1 facilities 2021-10-01
Sandstrom, David

Corporate Officer · Individual

0% 1 facilities 2021-10-01
Surma, Kristina

Corporate Director · Individual

0% 1 facilities 2021-10-01
Surma, Kristina

Corporate Officer · Individual

0% 1 facilities 2021-10-01
Swartz Bartlett, Carey

Operational/Managerial Control · Individual

0% 1 facilities 2014-04-14
Tettenborn, Jayne

Operational/Managerial Control · Individual

0% 1 facilities 2021-06-14
Triska Wiemer, Katie

Corporate Director · Individual

0% 1 facilities 2023-04-01

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#3

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