Lenox, IA

Lenox Care Center

2-star overall rating with 2-star inspections with $40,054 in total fines with 13 recent health deficiencies

111 East Van Buren, Lenox, IA

(641) 333-2226

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

36

Certified beds

Average residents

25

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Arboreta Healthcare

Operator or chain grouping

Approved since

1994-11-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

1.17

Registered nurse staffing

LPN hours / resident day

0.15

Licensed practical nurse staffing

Aide hours / resident day

1.96

Nurse aide staffing

Weekend hours

2.90

Weekend nurse staffing

RN turnover

0%

Annual RN turnover

Total nurse turnover

0%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 89.9%
94.0%
4.1 pts worse
93.4%
3.5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 96.0%
95.2%
0.8 pts better
95.5%
0.5 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 4.5%
3.7%
0.8 pts worse
3.3%
1.2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 16.7%
4.0%
12.7 pts worse
11.4%
5.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 5.3%
4.9%
0.4 pts worse
5.4%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 29.9%
20.6%
9.3 pts worse
19.6%
10.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 40.7%
19.8%
20.9 pts worse
16.7%
24 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 12.8%
18.5%
5.7 pts better
16.3%
3.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 11.1%
18.3%
7.2 pts better
14.9%
3.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 6.4%
1.7%
4.7 pts worse
1.0%
5.4 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 3.4%
2.5%
0.9 pts worse
1.7%
1.7 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 24.5%
26.0%
1.5 pts better
19.8%
4.7 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 1.5%
4.3%
2.8 pts better
5.1%
3.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 61.4%
84.3%
22.9 pts worse
81.7%
20.3 pts worse
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.9%
1.9 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-02-27 · Fire 2025-02-27

13 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2024-03-07 · Fire 2024-03-07

10 health deficiencies

Top issue: Quality of Life and Care (5 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2023-04-13 · Fire 2023-04-13

24 health deficiencies

Top issue: Administration (6 deficiencies)

1 fire-safety deficiencies

Top issue: Emergency Preparedness (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2023-04-13

E4 · Emergency Preparedness Deficiencies

Fire Safety

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2023-04-06

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-06-25

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-07-17

D · Potential for more than minimal harm 2025-06-25

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-07-17

E · Potential for more than minimal harm 2025-02-27

F567 · Resident Rights Deficiencies

Health

Honor the resident's right to manage his or her financial affairs.

Corrected 2025-03-17

E · Potential for more than minimal harm 2025-02-27

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2025-03-17

E · Potential for more than minimal harm 2025-02-27

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-03-17

E · Potential for more than minimal harm 2025-02-27

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-03-17

D · Potential for more than minimal harm 2025-02-27

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-03-17

D · Potential for more than minimal harm 2025-02-27

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-03-17

D · Potential for more than minimal harm 2025-02-27

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-03-17

D · Potential for more than minimal harm 2025-02-27

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-03-17

D · Potential for more than minimal harm 2025-02-27

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2025-03-17

D · Potential for more than minimal harm 2025-02-27

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-03-17

D · Potential for more than minimal harm 2025-02-27

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-03-17

D · Potential for more than minimal harm 2025-02-27

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-03-17

E · Potential for more than minimal harm 2024-03-07

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2024-04-01

E · Potential for more than minimal harm 2024-03-07

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-04-01

D · Potential for more than minimal harm 2024-03-07

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-04-01

D · Potential for more than minimal harm 2024-03-07

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-04-01

D · Potential for more than minimal harm 2024-03-07

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-04-01

D · Potential for more than minimal harm 2024-03-07

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-04-01

D · Potential for more than minimal harm 2024-03-07

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-04-01

D · Potential for more than minimal harm 2024-03-07

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-04-01

D · Potential for more than minimal harm 2024-03-07

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-04-01

D · Potential for more than minimal harm 2023-05-19

F602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2023-05-30

D · Potential for more than minimal harm 2023-05-19

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-05-30

J · Immediate jeopardy 2023-04-13

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-05-08

J · Immediate jeopardy 2023-04-13

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-05-08

J · Immediate jeopardy 2023-04-13

F741 · Quality of Life and Care Deficiencies

Health

Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

Corrected 2023-05-08

G · Actual harm 2023-04-13

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-05-08

F · Potential for more than minimal harm 2023-04-13

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-05-08

F · Potential for more than minimal harm 2023-04-13

F727 · Nursing and Physician Services Deficiencies

Health

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2023-05-08

F · Potential for more than minimal harm 2023-04-13

F835 · Administration Deficiencies

Health

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Corrected 2023-05-08

F · Potential for more than minimal harm 2023-04-13

F865 · Administration Deficiencies

Health

Have a plan that describes the process for conducting QAPI and QAA activities.

Corrected 2023-05-08

F · Potential for more than minimal harm 2023-04-13

F867 · Administration Deficiencies

Health

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2023-05-08

F · Potential for more than minimal harm 2023-04-13

F881 · Infection Control Deficiencies

Health

Implement a program that monitors antibiotic use.

Corrected 2023-05-08

F · Potential for more than minimal harm 2023-04-13

F882 · Infection Control Deficiencies

Health

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Corrected 2023-05-08

E · Potential for more than minimal harm 2023-04-13

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2023-05-08

D · Potential for more than minimal harm 2023-04-13

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2023-05-08

D · Potential for more than minimal harm 2023-04-13

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2023-05-08

D · Potential for more than minimal harm 2023-04-13

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-05-08

D · Potential for more than minimal harm 2023-04-13

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-05-08

D · Potential for more than minimal harm 2023-04-13

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2023-05-08

D · Potential for more than minimal harm 2023-04-13

F887 · Infection Control Deficiencies

Health

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2023-05-08

C · Minimal harm 2023-04-13

F838 · Administration Deficiencies

Health

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Corrected 2023-05-08

C · Minimal harm 2023-04-13

F851 · Administration Deficiencies

Health

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Corrected 2023-05-08

C · Minimal harm 2023-04-13

F868 · Administration Deficiencies

Health

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Corrected 2023-05-08

C · Minimal harm 2023-04-13

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-05-08

Penalties and ownership

What sits behind the stars

$40,054 2023-04-13

Fine

Fine · fine $40,054

Fine

$0 2023-04-13

Payment Denial

Payment Denial · denial start 2023-05-12 · 18 days

18 day denial

Ownership

Greenside Healthcare Properties LLC

5% Or Greater Direct Ownership Interest · Organization

100% 2 facilities 2015-04-24
Arboreta Health And Rehabilitation Centers, LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 3 facilities 2012-02-09
Arboreta Healthcare Consulting, LLC

Operational/Managerial Control · Organization

0% 3 facilities 2016-02-01
Arboreta Healthcare, Inc

5% Or Greater Indirect Ownership Interest · Organization

0% 1 facilities 2021-06-10
Arboreta Healthcare, Inc

Operational/Managerial Control · Organization

0% 1 facilities 2021-06-10
Cassidy, Bruce

Operational/Managerial Control · Individual

0% 2 facilities 2023-06-18
Cleveland, Shelley

Operational/Managerial Control · Individual

0% 1 facilities 2024-01-14
Freeman, Steven

Operational/Managerial Control · Individual

0% 2 facilities 2024-09-01
Gebhardt, Rachael

Operational/Managerial Control · Individual

0% 1 facilities 2024-09-22
Mason, Richard

5% Or Greater Indirect Ownership Interest · Individual

0% 3 facilities 2023-02-02
Mason, Richard

Operational/Managerial Control · Individual

0% 3 facilities 2023-02-02
Opco Lenox Ia LLC

Operational/Managerial Control · Organization

0% 1 facilities 2024-09-01
P&M Holding Group Llp

Operational/Managerial Control · Organization

0% 2 facilities 2024-06-01
Ray, Jordan

Operational/Managerial Control · Individual

0% 1 facilities 2024-09-22
Tichenor, Roger

5% Or Greater Indirect Ownership Interest · Individual

0% 1 facilities 2024-01-14
Tichenor, Roger

Operational/Managerial Control · Individual

0% 1 facilities 2024-01-14

Nearby options

Other facilities in reach

#1

Corning Specialty Care

Corning, IA

3-star overall rating with 2-star inspections with 11 recent health deficiencies with 10 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
2 / 5
Staffing
3 / 5
Fines
$0
#2

Creston Specialty Care

Creston, IA

3-star overall rating with 3-star inspections with $19,663 in total fines with 5 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
3 / 5
Staffing
3 / 5
Fines
$19,663
#3

Accura Healthcare of Creston

Creston, IA

2-star overall rating with 2-star inspections with $16,801 in total fines with 2 recent health deficiencies

Overall
2 / 5
Health
2 / 5
Staffing
3 / 5
Fines
$16,801

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