Massillon, OH

Laurels Of Massillon, The

4-star overall rating with 3-star inspections with 8 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

2000 Sherman Circle Ne, Massillon, OH

(330) 830-9988

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

130

Certified beds

Average residents

130

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Ciena Healthcare/Laurel Health Care

Operator or chain grouping

Approved since

1996-08-14

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

84 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.65

Registered nurse staffing · state 0.63 · national 0.68

LPN hours / resident day

0.84

Licensed practical nurse staffing · state 0.96 · national 0.87

Aide hours / resident day

2.59

Nurse aide staffing · state 2.14 · national 2.35

Total nurse hours

4.08

All reported nurse hours · state 3.72 · national 3.89

Licensed hours

1.49

RN + LPN hours · state 1.59 · national 1.54

Weekend hours

3.73

Weekend nurse staffing · state 3.29 · national 3.43

Weekend RN hours

0.41

Weekend registered nurse coverage · state 0.41 · national 0.47

Physical therapist

0.08

Reported PT staffing · state 0.05 · national 0.07

Adjusted RN hours

0.63

CMS adjusted RN staffing hours

Adjusted total hours

3.97

CMS adjusted total nurse staffing hours

Case-mix index

1.41

Higher values indicate more complex resident acuity

RN turnover

11%

Annual RN turnover · state 47% · national 45%

Total nurse turnover

32%

Annual nurse turnover · state 50% · national 46%

SNF VBP

Value-based purchasing

Program rank

10,140

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

21.32

Composite VBP score used to determine payment impact.

Payment multiplier

0.9826

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Baseline 20.44% · Performance 21.46% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

Baseline 6.10% · Performance 8.72% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

7.06

Baseline 51.52% · Performance 34.82% · Measure score 7.06 · Achievement 7.06 · Improvement 5.76

Adjusted total nurse staffing

1.47

Baseline 2.86 hours · Performance 3.43 hours · Measure score 1.47 · Achievement 1.25 · Improvement 1.47

SNF QRP

Medicare quality reporting measures

Measure	Facility	National	Note
Potentially preventable 30-day readmission	10.14%	10.72% 0.6 pts better	No Different than the National Rate · Eligible stays 77 · Observed rate 9.09% · Lower 95% interval 6.82%
Discharge to community	45.79%	50.57% 4.8 pts worse	No Different than the National Rate · Eligible stays 96 · Observed rate 37.5% · Lower 95% interval 34.3%
Medicare spending per beneficiary	1.23	1.02 0.2 pts worse
Drug regimen review with follow-up	97.56%	95.27% 2.3 pts better	Numerator 80 · Denominator 82
Falls with major injury	0%	0.77% 0.8 pts better	Numerator 0 · Denominator 82
Discharge self-care score	56.14%	53.69% 2.5 pts better	Numerator 32 · Denominator 57
Discharge mobility score	59.65%	50.94% 8.7 pts better	Numerator 34 · Denominator 57
Pressure ulcers or injuries, new or worsened	6.17%	2.29% 3.9 pts worse	Numerator 5 · Denominator 81 · Adjusted rate 6.89%
Healthcare-associated infections requiring hospitalization	8.73%	7.12% 1.6 pts worse	No Different than the National Rate · Eligible stays 57 · Observed rate 14.04% · Lower 95% interval 5.27%
Staff COVID-19 vaccination coverage	0%	8.2% 8.2 pts worse	Numerator 0 · Denominator 180
Staff flu vaccination coverage	5.15%	42% 36.9 pts worse	Numerator 17 · Denominator 330
Discharge function score	57.89%	56.45% 1.4 pts better	Numerator 33 · Denominator 57
Transfer of health information to provider	95.92%	95.95% About the same	Numerator 47 · Denominator 49
Transfer of health information to patient	Not Available	96.28%	Numerator Not Available · Denominator 10 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date	15.09%	25.2% 10.1 pts worse	Numerator 8 · Denominator 53

Quality measures

Resident outcomes and process scores

Measure	Facility	State	National	Note
Number of hospitalizations per 1000 long-stay resident days	3.0	1.8 1.2 pts worse	1.9 1.1 pts worse	Long Stay · 20240701-20250630 · Adjusted 3.0 · Observed 2.8 · Expected 1.8 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days	0	1.8 1.8 pts better	1.8 1.8 pts better	Long Stay · 20240701-20250630 · Adjusted 0 · Observed 0 · Expected 1.4 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	91.5%	92.4% 0.9 pts worse	93.4% 1.9 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 90.0% · Q2 92.0% · Q3 89.8% · Q4 94.0% · 4Q avg 91.5%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	100.0%	94.5% 5.5 pts better	95.5% 4.5 pts better	Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury	5.5%	3.3% 2.2 pts worse	3.3% 2.2 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 5.0% · Q2 5.0% · Q3 7.1% · Q4 5.0% · 4Q avg 5.5% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms	0.8%	26.1% 25.3 pts better	11.4% 10.6 pts better	Long Stay · 2024Q4-2025Q3 · Q1 1.0% · Q2 0.0% · Q3 0.0% · Q4 2.0% · 4Q avg 0.8%
Percentage of long-stay residents who lose too much weight	3.1%	6.2% 3.1 pts better	5.4% 2.3 pts better	Long Stay · 2024Q4-2025Q3 · Q1 2.5% · Q2 2.5% · Q3 3.6% · Q4 3.6% · 4Q avg 3.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication	31.6%	25.4% 6.2 pts worse	19.6% 12 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 28.8% · Q2 32.9% · Q3 31.3% · Q4 33.3% · 4Q avg 31.6%
Percentage of long-stay residents who received an antipsychotic medication	4.1%	11.5% 7.4 pts better	16.7% 12.6 pts better	Long Stay · 2024Q4-2025Q3 · Q1 9.2% · Q2 4.5% · Q3 1.5% · Q4 1.5% · 4Q avg 4.1% · Used in QM five-star
Percentage of long-stay residents who were physically restrained	0.0%	0.1% 0.1 pts better	0.1% 0.1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened	3.7%	7.7% 4 pts better	16.3% 12.6 pts better	Long Stay · 2024Q4-2025Q3 · Q1 3.1% · Q2 6.0% · Q3 3.0% · Q4 2.7% · 4Q avg 3.7% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased	4.0%	6.2% 2.2 pts better	14.9% 10.9 pts better	Long Stay · 2024Q4-2025Q3 · Q1 5.6% · Q2 2.6% · Q3 6.6% · Q4 1.3% · 4Q avg 4.0% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder	0.4%	0.2% 0.2 pts worse	1.0% 0.6 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.9% · Q4 0.9% · 4Q avg 0.4% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection	0.3%	0.5% 0.2 pts better	1.7% 1.4 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 1.0% · Q4 0.0% · 4Q avg 0.3% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	22.3%	21.7% 0.6 pts worse	19.8% 2.5 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 22.1% · Q2 25.6% · Q3 16.7% · Q4 24.4% · 4Q avg 22.3%
Percentage of long-stay residents with pressure ulcers	5.7%	3.7% 2 pts worse	5.1% 0.6 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 5.9% · Q2 4.4% · Q3 7.0% · Q4 5.3% · 4Q avg 5.7% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	94.0%	78.1% 15.9 pts better	81.7% 12.3 pts better	Short Stay · 2024Q4-2025Q3 · Q1 89.6% · Q2 94.2% · Q3 96.0% · Q4 95.7% · 4Q avg 94.0%
Percentage of short-stay residents who had an outpatient emergency department visit	1.9%	12.5% 10.6 pts better	12.0% 10.1 pts better	Short Stay · 20240701-20250630 · Adjusted 1.9% · Observed 1.9% · Expected 11.0% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication	0.4%	1.2% 0.8 pts better	1.6% 1.2 pts better	Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.8% · Q3 0.7% · Q4 0.0% · 4Q avg 0.4% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	92.7%	75.6% 17.1 pts better	79.7% 13 pts better	Short Stay · 2024Q3-2025Q2 · 4Q avg 92.7%
Percentage of short-stay residents who were rehospitalized after a nursing home admission	22.8%	25.1% 2.3 pts better	23.9% 1.1 pts better	Short Stay · 20240701-20250630 · Adjusted 22.8% · Observed 22.2% · Expected 23.3% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2023-05-18 · Fire 2023-05-18

8 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2020-03-05 · Fire 2020-03-05

14 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 3 Health 2019-02-13 · Fire 2019-02-13

12 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

1 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2023-05-18

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-05-26

F · Potential for more than minimal harm 2023-05-18

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-05-26

E · Potential for more than minimal harm 2023-05-18

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-05-26

F · Potential for more than minimal harm 2020-03-05

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2020-03-30

E · Potential for more than minimal harm 2019-02-13

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2019-03-15

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-06-12

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-06-23

D · Potential for more than minimal harm 2025-06-12

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2025-06-23

D · Potential for more than minimal harm 2025-06-12

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-06-23

D · Potential for more than minimal harm 2025-06-12

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-06-23

D · Potential for more than minimal harm 2025-06-12

F825 · Quality of Life and Care Deficiencies

Health

Provide or get specialized rehabilitative services as required for a resident.

Corrected 2025-06-23

D · Potential for more than minimal harm 2025-06-12

F881 · Infection Control Deficiencies

Health

Implement a program that monitors antibiotic use.

Corrected 2025-06-23

D · Potential for more than minimal harm 2024-12-09

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-07-31

D · Potential for more than minimal harm 2024-12-09

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-12-10

D · Potential for more than minimal harm 2024-06-24

F569 · Resident Rights Deficiencies

Health

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Corrected 2024-05-22

D · Potential for more than minimal harm 2023-12-27

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-12-29

D · Potential for more than minimal harm 2023-05-18

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-05-26

D · Potential for more than minimal harm 2023-05-18

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-05-26

E · Potential for more than minimal harm 2020-03-05

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2020-03-30

E · Potential for more than minimal harm 2020-03-05

F805 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2020-03-30

E · Potential for more than minimal harm 2020-03-05

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2020-03-30

D · Potential for more than minimal harm 2020-03-05

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2020-03-30

D · Potential for more than minimal harm 2020-03-05

F565 · Resident Rights Deficiencies

Health

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2020-03-30

D · Potential for more than minimal harm 2020-03-05

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2020-03-30

D · Potential for more than minimal harm 2020-03-05

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2020-03-30

D · Potential for more than minimal harm 2020-03-05

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2020-03-30

D · Potential for more than minimal harm 2020-03-05

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2020-03-30

D · Potential for more than minimal harm 2020-03-05

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2020-03-30

D · Potential for more than minimal harm 2020-03-05

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2020-03-30

F · Potential for more than minimal harm 2019-02-13

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-03-15

F · Potential for more than minimal harm 2019-02-13

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2019-03-15

E · Potential for more than minimal harm 2019-02-13

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2019-03-15