Greeneville, TN

Laughlin Health Care Center

2-star overall rating with 1-star inspections with $9,770 in total fines with 14 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

801 E Mckee St, Greeneville, TN

(423) 638-9226

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

90

Certified beds

Average residents

41

Average occupied residents

Ownership

Government

Publicly displayed owner type

Chain

Ahava Healthcare

Operator or chain grouping

Approved since

1991-04-12

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

15 facilities

Chain averages 3 overall / 3 health / 2 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

No

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Hospital-based

Yes

CMS reports the provider resides in a hospital

Staffing

Hours and turnover

RN hours / resident day

1.06

Registered nurse staffing · state 0.61 · national 0.68

LPN hours / resident day

1.38

Licensed practical nurse staffing · state 1.09 · national 0.87

Aide hours / resident day

2.30

Nurse aide staffing · state 2.15 · national 2.35

Total nurse hours

4.75

All reported nurse hours · state 3.85 · national 3.89

Licensed hours

2.44

RN + LPN hours · state 1.70 · national 1.54

Weekend hours

3.97

Weekend nurse staffing · state 3.34 · national 3.43

Weekend RN hours

0.49

Weekend registered nurse coverage · state 0.40 · national 0.47

Physical therapist

0.04

Reported PT staffing · state 0.08 · national 0.07

Adjusted RN hours

1.04

CMS adjusted RN staffing hours

Adjusted total hours

4.63

CMS adjusted total nurse staffing hours

Case-mix index

1.40

Higher values indicate more complex resident acuity

RN turnover

38%

Annual RN turnover · state 45% · national 45%

Total nurse turnover

39%

Annual nurse turnover · state 49% · national 46%

SNF VBP

Value-based purchasing

Program rank

2,653

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

48.51

Composite VBP score used to determine payment impact.

Payment multiplier

1.0023

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

5.44

Baseline 20.39% · Performance 18.91% · Measure score 5.44 · Achievement 5.44 · Improvement 3.9

Healthcare-associated infections

2.66

Baseline 5.78% · Performance 7.04% · Measure score 2.66 · Achievement 2.66 · Improvement 0

Total nurse turnover

8.3

Baseline 67.74% · Performance 30.00% · Measure score 8.3 · Achievement 8.24 · Improvement 8.3

Adjusted total nurse staffing

3.01

Baseline 4.38 hours · Performance 3.93 hours · Measure score 3.01 · Achievement 3.01 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.13%
10.72%
0.4 pts worse
No Different than the National Rate · Eligible stays 52 · Observed rate 9.62% · Lower 95% interval 7.06%
Discharge to community 53.22%
50.57%
2.6 pts better
No Different than the National Rate · Eligible stays 51 · Observed rate 52.94% · Lower 95% interval 40.21%
Medicare spending per beneficiary 0.82
1.02
0.2 pts better
Drug regimen review with follow-up 87.1%
95.27%
8.2 pts worse
Numerator 27 · Denominator 31
Falls with major injury 3.23%
0.77%
2.5 pts worse
Numerator 1 · Denominator 31
Discharge self-care score 75.86%
53.69%
22.2 pts better
Numerator 22 · Denominator 29
Discharge mobility score 48.28%
50.94%
2.7 pts worse
Numerator 14 · Denominator 29
Pressure ulcers or injuries, new or worsened 3.23%
2.29%
0.9 pts worse
Numerator 1 · Denominator 31 · Adjusted rate 3.44%
Healthcare-associated infections requiring hospitalization 7.04%
7.12%
0.1 pts better
No Different than the National Rate · Eligible stays 39 · Observed rate 5.13% · Lower 95% interval 3.71%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 29
Staff flu vaccination coverage 92.73%
42%
50.7 pts better
Numerator 51 · Denominator 55
Discharge function score 62.07%
56.45%
5.6 pts better
Numerator 18 · Denominator 29
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 1 · Too few residents or stays to report publicly.
Transfer of health information to patient 60%
96.28%
36.3 pts worse
Numerator 15 · Denominator 25
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 8 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.0%
89.9%
9.1 pts better
93.4%
5.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 96.0% · 4Q avg 99.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
94.5%
5.5 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 0.0%
3.6%
3.6 pts better
3.3%
3.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 2.5%
11.8%
9.3 pts better
11.4%
8.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.0% · Q2 0.0% · Q4 0.0% · 4Q avg 2.5%
Percentage of long-stay residents who lose too much weight 4.2%
6.2%
2 pts better
5.4%
1.2 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 4.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 31.5%
32.2%
0.7 pts better
19.6%
11.9 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 31.5%
Percentage of long-stay residents who received an antipsychotic medication 10.0%
18.1%
8.1 pts better
16.7%
6.7 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 10.0% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 4.0%
0.1%
3.9 pts worse
0.1%
3.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 7.4% · Q2 8.0% · Q3 0.0% · Q4 0.0% · 4Q avg 4.0%
Percentage of long-stay residents whose need for help with daily activities has increased 16.7%
15.3%
1.4 pts worse
14.9%
1.8 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 16.7% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 7.4%
0.9%
6.5 pts worse
1.0%
6.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 14.0% · 4Q avg 7.4% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 4.1%
1.9%
2.2 pts worse
1.7%
2.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 14.8% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 4.1% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 12.6%
20.2%
7.6 pts better
19.8%
7.2 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 12.6%
Percentage of long-stay residents with pressure ulcers 6.1%
5.4%
0.7 pts worse
5.1%
1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.9% · Q2 7.1% · Q3 8.4% · Q4 3.1% · 4Q avg 6.1% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 96.4%
79.6%
16.8 pts better
81.7%
14.7 pts better
Short Stay · 2024Q4-2025Q3 · Q1 91.7% · Q2 98.1% · Q3 98.6% · Q4 96.2% · 4Q avg 96.4%
Percentage of short-stay residents who had an outpatient emergency department visit 6.0%
11.2%
5.2 pts better
12.0%
6 pts better
Short Stay · 20240701-20250630 · Adjusted 6.0% · Observed 5.1% · Expected 9.5% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.6%
1.6 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 100.0%
79.8%
20.2 pts better
79.7%
20.3 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 22.1%
22.2%
0.1 pts better
23.9%
1.8 pts better
Short Stay · 20240701-20250630 · Adjusted 22.1% · Observed 17.9% · Expected 19.4% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2023-10-05 · Fire 2023-10-05

14 health deficiencies

Top issue: Resident Assessment and Care Planning (3 deficiencies)

2 fire-safety deficiencies

Top issue: Miscellaneous (1 deficiency)

Cycle 2 Health 2020-01-08 · Fire 2020-01-08

1 health deficiencies

Top issue: Infection Control (1 deficiency)

5 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Cycle 3 Health 2018-12-19 · Fire 2018-12-19

1 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

2 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2023-10-05

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-10-23

D · Potential for more than minimal harm 2023-10-05

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-10-12

F · Potential for more than minimal harm 2020-01-08

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2020-01-30

F · Potential for more than minimal harm 2020-01-08

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2020-01-25

D · Potential for more than minimal harm 2020-01-08

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2020-01-20

C · Minimal harm 2020-01-08

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2020-01-25

C · Minimal harm 2020-01-08

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2020-01-25

F · Potential for more than minimal harm 2018-12-19

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-01-18

D · Potential for more than minimal harm 2018-12-19

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2019-01-18

Inspection history

Recent health citations

G · Actual harm 2023-10-05

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-11-29

G · Actual harm 2023-10-05

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-11-03

F · Potential for more than minimal harm 2023-10-05

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-10-25

F · Potential for more than minimal harm 2023-10-05

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-10-26

E · Potential for more than minimal harm 2023-10-05

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2023-11-29

D · Potential for more than minimal harm 2023-10-05

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-11-03

D · Potential for more than minimal harm 2023-10-05

F569 · Resident Rights Deficiencies

Health

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Corrected 2023-10-17

D · Potential for more than minimal harm 2023-10-05

F604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2023-11-03

D · Potential for more than minimal harm 2023-10-05

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-11-29

D · Potential for more than minimal harm 2023-10-05

F676 · Quality of Life and Care Deficiencies

Health

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2023-11-03

D · Potential for more than minimal harm 2023-10-05

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-11-03

D · Potential for more than minimal harm 2023-10-05

F770 · Administration Deficiencies

Health

Provide timely, quality laboratory services/tests to meet the needs of residents.

Corrected 2023-10-31

D · Potential for more than minimal harm 2023-10-05

F814 · Nutrition and Dietary Deficiencies

Health

Dispose of garbage and refuse properly.

Corrected 2023-11-03

D · Potential for more than minimal harm 2023-10-05

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2023-10-12

D · Potential for more than minimal harm 2020-01-08

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2020-02-14

F · Potential for more than minimal harm 2018-12-19

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-01-18

Penalties and ownership

What sits behind the stars

$4,885 2023-10-05

Fine

Fine · fine $4,885

Fine

$4,885 2023-10-05

Fine

Fine · fine $4,885

Fine

$0 2023-10-05

Payment Denial

Payment Denial · denial start 2023-11-08 · 21 days

21 day denial

Ownership

Laughlin Operations Group Holdco LLC

5% Or Greater Direct Ownership Interest · Organization

100% 1 facilities 2025-05-01
Ahava Hc LLC

Operational/Managerial Control · Organization

0% 3 facilities 2025-05-01
Ballad Health

5% Or Greater Indirect Ownership Interest · Organization

0% 2 facilities 2025-05-01
Bho Operating Group LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 1 facilities 2025-05-01
Blue Ridge Medical Management Corporation

5% Or Greater Indirect Ownership Interest · Organization

0% 2 facilities 2025-05-01
Labin, Shiya

5% Or Greater Indirect Ownership Interest · Individual

0% 14 facilities 2025-05-01
Laidlaw, Lisa

Operational/Managerial Control · Individual

0% 1 facilities 2025-05-01
Laughlin Realty Group LLC

5% Or Greater Mortgage Interest · Organization

0% 1 facilities 2025-05-01
Mountain States Health Alliance

5% Or Greater Indirect Ownership Interest · Organization

0% 2 facilities 2025-05-01
Neuman, Benjamin

5% Or Greater Indirect Ownership Interest · Individual

0% 14 facilities 2025-05-01
Niederman, Anshel

5% Or Greater Indirect Ownership Interest · Individual

0% 18 facilities 2025-05-01
Niederman, Anshel

Operational/Managerial Control · Individual

0% 18 facilities 2025-05-01
Tumkur, Deepika

Operational/Managerial Control · Individual

0% 2 facilities 2025-05-01

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