Lancaster, WI

Lancaster Health Services

2-star overall rating with 2-star inspections with $21,645 in total fines with 7 recent health deficiencies with 8 fire-safety deficiencies in the latest cycle

1350 S Madison St, Lancaster, WI

(608) 723-4143

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

50

Certified beds

Average residents

39

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

North Shore Healthcare

Operator or chain grouping

Approved since

1984-03-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.70

Registered nurse staffing

LPN hours / resident day

0.79

Licensed practical nurse staffing

Aide hours / resident day

2.31

Nurse aide staffing

Weekend hours

3.33

Weekend nurse staffing

RN turnover

33%

Annual RN turnover

Total nurse turnover

37%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.9
1.6
0.7 pts better
1.9
1 pts better
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 3.7
2.2
1.5 pts worse
1.8
1.9 pts worse
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
95.7%
4.3 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 94.7%
95.0%
0.3 pts worse
95.5%
0.8 pts worse
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 5.6%
3.2%
2.4 pts worse
3.3%
2.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 11.1%
5.0%
6.1 pts worse
11.4%
0.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 2.5%
4.9%
2.4 pts better
5.4%
2.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 17.7%
16.6%
1.1 pts worse
19.6%
1.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 38.2%
16.7%
21.5 pts worse
16.7%
21.5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 30.3%
21.1%
9.2 pts worse
16.3%
14 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 17.4%
17.3%
0.1 pts worse
14.9%
2.5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.6%
2.3%
1.7 pts better
1.0%
0.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 0.7%
3.0%
2.3 pts better
1.7%
1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 29.8%
25.5%
4.3 pts worse
19.8%
10 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 3.5%
5.5%
2 pts better
5.1%
1.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.3%
86.8%
10.5 pts better
81.7%
15.6 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who newly received an antipsychotic medication 2.6%
1.3%
1.3 pts worse
1.6%
1 pts worse
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 75.9%
82.2%
6.3 pts worse
79.7%
3.8 pts worse
Short Stay · 2024Q3-2025Q2

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-08-19 · Fire 2025-08-19

7 health deficiencies

Top issue: Nutrition and Dietary (2 deficiencies)

8 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (3 deficiencies)

Cycle 2 Health 2024-07-24 · Fire 2024-07-24

7 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

6 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (3 deficiencies)

Cycle 3 Health 2023-04-06 · Fire 2023-04-06

4 health deficiencies

Top issue: Infection Control (3 deficiencies)

1 fire-safety deficiencies

Top issue: Services (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-08-19

E6 · Emergency Preparedness Deficiencies

Fire Safety

Conduct risk assessment and an All-Hazards approach.

Corrected 2025-09-18

F · Potential for more than minimal harm 2025-08-19

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2025-09-18

F · Potential for more than minimal harm 2025-08-19

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-09-18

E · Potential for more than minimal harm 2025-08-19

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2025-09-18

E · Potential for more than minimal harm 2025-08-19

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2025-09-18

D · Potential for more than minimal harm 2025-08-19

K343 · Smoke Deficiencies

Fire Safety

Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

Corrected 2025-09-18

D · Potential for more than minimal harm 2025-08-19

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-09-18

D · Potential for more than minimal harm 2025-08-19

K912 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have power receptacles that are properly grounded.

Corrected 2025-09-18

F · Potential for more than minimal harm 2024-07-24

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-08-23

F · Potential for more than minimal harm 2024-07-24

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2024-08-23

F · Potential for more than minimal harm 2024-07-24

K911 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2024-08-23

F · Potential for more than minimal harm 2024-07-24

K919 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the use of electrical equipment.

Corrected 2024-08-23

E · Potential for more than minimal harm 2024-07-24

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-08-23

E · Potential for more than minimal harm 2024-07-24

K912 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have power receptacles that are properly grounded.

Corrected 2024-08-23

E · Potential for more than minimal harm 2023-04-06

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-04-17

Inspection history

Recent health citations

J · Immediate jeopardy 2025-08-19

F605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2025-09-16

F · Potential for more than minimal harm 2025-08-19

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-09-16

E · Potential for more than minimal harm 2025-08-19

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-09-16

D · Potential for more than minimal harm 2025-08-19

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-09-16

D · Potential for more than minimal harm 2025-08-19

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-09-16

D · Potential for more than minimal harm 2025-08-19

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-09-16

D · Potential for more than minimal harm 2025-08-19

F881 · Infection Control Deficiencies

Health

Implement a program that monitors antibiotic use.

Corrected 2025-09-16

D · Potential for more than minimal harm 2025-02-19

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-03-18

D · Potential for more than minimal harm 2025-02-19

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2025-03-18

D · Potential for more than minimal harm 2024-08-27

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2024-09-27

F · Potential for more than minimal harm 2024-07-24

F851 · Administration Deficiencies

Health

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Corrected 2024-03-05

D · Potential for more than minimal harm 2024-07-24

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2024-08-23

D · Potential for more than minimal harm 2024-07-24

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-08-23

D · Potential for more than minimal harm 2024-04-24

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-05-03

F · Potential for more than minimal harm 2023-04-06

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-05-02

F · Potential for more than minimal harm 2023-04-06

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-05-02

D · Potential for more than minimal harm 2023-04-06

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2023-05-02

C · Minimal harm 2023-04-06

F888 · Infection Control Deficiencies

Health

Ensure staff are vaccinated for COVID-19

Corrected 2023-04-06

Penalties and ownership

What sits behind the stars

$21,645 2025-08-19

Fine

Fine · fine $21,645

Fine

Ownership

Nshr Operations LLC

5% Or Greater Direct Ownership Interest · Organization

100% 14 facilities 2019-10-01
Arrowhead 123 LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 15 facilities 2019-10-01
Baumann, Troy

5% Or Greater Indirect Ownership Interest · Individual

0% 59 facilities 2019-10-01
Baumann, Troy

Operational/Managerial Control · Individual

0% 59 facilities 2019-10-01
Baumann, Troy

Corporate Director · Individual

0% 59 facilities 2019-10-01
Hoehn, Jeffrey

5% Or Greater Indirect Ownership Interest · Individual

0% 59 facilities 2019-10-01
Hoehn, Jeffrey

Operational/Managerial Control · Individual

0% 59 facilities 2019-10-01
Hoehn, Jeffrey

Corporate Director · Individual

0% 59 facilities 2019-10-01
Mills, David

5% Or Greater Indirect Ownership Interest · Individual

0% 40 facilities 2019-10-01
Mills, David

Operational/Managerial Control · Individual

0% 40 facilities 2019-10-01
North Shore Healthcare LLC

Operational/Managerial Control · Organization

0% 56 facilities 2019-12-01
The Lane Morrell Bowen Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 15 facilities 2019-10-01

Nearby options

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5-star overall rating with 5-star inspections with $22,425 in total fines with 9 fire-safety deficiencies in the latest cycle

Overall
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Health
5 / 5
Staffing
5 / 5
Fines
$22,425
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1-star overall rating with 1-star inspections with abuse icon flag with $275,011 in total fines with 9 recent health deficiencies with 13 fire-safety deficiencies in the latest cycle

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Health
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Staffing
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Fines
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#3

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4-star overall rating with 4-star inspections with 6 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
4 / 5
Staffing
4 / 5
Fines
$0

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