West Palm Beach, FL

Lakeside Health Center

4-star overall rating with 4-star inspections with 6 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

2501 N Australian Avenue, West Palm Beach, FL

(561) 655-7780

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

107

Certified beds

Average residents

102

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Life Care Centers Of America

Operator or chain grouping

Approved since

1979-07-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

194 facilities

Chain averages 4 overall / 3 health / 3 staffing / 5 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.77

Registered nurse staffing · state 0.73 · national 0.68

LPN hours / resident day

0.57

Licensed practical nurse staffing · state 0.79 · national 0.87

Aide hours / resident day

2.13

Nurse aide staffing · state 2.34 · national 2.35

Total nurse hours

3.47

All reported nurse hours · state 3.86 · national 3.89

Licensed hours

1.34

RN + LPN hours · state 1.52 · national 1.54

Weekend hours

3.14

Weekend nurse staffing · state 3.51 · national 3.43

Weekend RN hours

0.48

Weekend registered nurse coverage · state 0.53 · national 0.47

Physical therapist

0.06

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.90

CMS adjusted RN staffing hours

Adjusted total hours

4.09

CMS adjusted total nurse staffing hours

Case-mix index

1.16

Higher values indicate more complex resident acuity

RN turnover

39%

Annual RN turnover · state 46% · national 45%

Total nurse turnover

33%

Annual nurse turnover · state 42% · national 46%

SNF VBP

Value-based purchasing

Program rank

4,836

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

38.39

Composite VBP score used to determine payment impact.

Payment multiplier

0.9915

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

4.31

Baseline 22.11% · Performance 19.67% · Measure score 4.31 · Achievement 3.81 · Improvement 4.31

Healthcare-associated infections

4.16

Baseline 10.49% · Performance 7.93% · Measure score 4.16 · Achievement 0 · Improvement 4.16

Total nurse turnover

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Adjusted total nurse staffing

3.04

Baseline 4.33 hours · Performance 3.94 hours · Measure score 3.04 · Achievement 3.04 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.6%
10.72%
1.1 pts better
No Different than the National Rate · Eligible stays 63 · Observed rate 4.76% · Lower 95% interval 6.13%
Discharge to community 42.42%
50.57%
8.1 pts worse
No Different than the National Rate · Eligible stays 35 · Observed rate 28.57% · Lower 95% interval 30.07%
Medicare spending per beneficiary 0.93
1.02
0.1 pts better
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 36 · Denominator 36
Falls with major injury 2.78%
0.77%
2 pts worse
Numerator 1 · Denominator 36
Discharge self-care score 58.33%
53.69%
4.6 pts better
Numerator 14 · Denominator 24
Discharge mobility score 54.17%
50.94%
3.2 pts better
Numerator 13 · Denominator 24
Pressure ulcers or injuries, new or worsened 5.56%
2.29%
3.3 pts worse
Numerator 2 · Denominator 36 · Adjusted rate 5.37%
Healthcare-associated infections requiring hospitalization 7.93%
7.12%
0.8 pts worse
No Different than the National Rate · Eligible stays 27 · Observed rate 11.11% · Lower 95% interval 4.1%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 134
Staff flu vaccination coverage 9.36%
42%
32.6 pts worse
Numerator 16 · Denominator 171
Discharge function score 66.67%
56.45%
10.2 pts better
Numerator 16 · Denominator 24
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 9 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 4 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 19 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.7
2.1
0.6 pts worse
1.9
0.8 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.7 · Observed 3.1 · Expected 2.2 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.1
1.2
0.1 pts better
1.8
0.7 pts better
Long Stay · 20240701-20250630 · Adjusted 1.1 · Observed 1.2 · Expected 1.9 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.5%
97.8%
1.7 pts better
93.4%
6.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 98.9% · Q2 100.0% · Q3 100.0% · Q4 99.0% · 4Q avg 99.5%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
99.2%
0.8 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 4.0%
2.6%
1.4 pts worse
3.3%
0.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 2.1% · Q2 4.4% · Q3 3.2% · Q4 6.2% · 4Q avg 4.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 27.3%
3.7%
23.6 pts worse
11.4%
15.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 30.6% · Q2 29.9% · Q3 26.1% · Q4 22.7% · 4Q avg 27.3%
Percentage of long-stay residents who lose too much weight 4.9%
5.9%
1 pts better
5.4%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.0% · Q2 1.3% · Q3 3.7% · Q4 8.0% · 4Q avg 4.9%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 13.9%
15.7%
1.8 pts better
19.6%
5.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 14.3% · Q2 14.3% · Q3 15.5% · Q4 11.5% · 4Q avg 13.9%
Percentage of long-stay residents who received an antipsychotic medication 23.7%
9.8%
13.9 pts worse
16.7%
7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 18.6% · Q2 28.6% · Q3 23.7% · Q4 24.2% · 4Q avg 23.7% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 4.8%
11.7%
6.9 pts better
16.3%
11.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.0% · Q2 2.5% · Q3 4.1% · Q4 5.7% · 4Q avg 4.8% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 6.0%
9.8%
3.8 pts better
14.9%
8.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.1% · Q2 5.6% · Q3 6.6% · Q4 7.6% · 4Q avg 6.0% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.4%
0.4 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.3%
0.8%
0.5 pts better
1.7%
1.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 1.0% · 4Q avg 0.3% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 4.8%
12.5%
7.7 pts better
19.8%
15 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.1% · Q2 9.6% · Q3 0.9% · Q4 3.6% · 4Q avg 4.8%
Percentage of long-stay residents with pressure ulcers 1.2%
5.1%
3.9 pts better
5.1%
3.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.9% · Q2 1.0% · Q3 0.0% · Q4 1.8% · 4Q avg 1.2% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 95.6%
94.3%
1.3 pts better
81.7%
13.9 pts better
Short Stay · 2024Q4-2025Q3 · Q1 94.3% · Q2 93.2% · Q3 97.4% · Q4 97.6% · 4Q avg 95.6%
Percentage of short-stay residents who had an outpatient emergency department visit 12.7%
9.3%
3.4 pts worse
12.0%
0.7 pts worse
Short Stay · 20240701-20250630 · Adjusted 12.7% · Observed 13.3% · Expected 11.7% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.5%
1.5 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 95.7%
94.7%
1 pts better
79.7%
16 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 95.7%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 32.8%
26.2%
6.6 pts worse
23.9%
8.9 pts worse
Short Stay · 20240701-20250630 · Adjusted 32.8% · Observed 30.0% · Expected 21.8% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-06-20 · Fire 2024-06-20

6 health deficiencies

Top issue: Pharmacy Service (2 deficiencies)

2 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 2 Health 2023-04-06 · Fire 2023-04-06

7 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 3 Health 2021-12-17 · Fire 2021-12-17

8 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

4 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-06-20

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-07-19

D · Potential for more than minimal harm 2024-06-20

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-07-19

D · Potential for more than minimal harm 2023-04-06

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-05-04

D · Potential for more than minimal harm 2021-12-17

E4 · Emergency Preparedness Deficiencies

Fire Safety

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2022-01-14

D · Potential for more than minimal harm 2021-12-17

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2022-01-14

D · Potential for more than minimal harm 2021-12-17

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2022-01-14

D · Potential for more than minimal harm 2021-12-17

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2022-01-14

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-02-27

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-03-11

D · Potential for more than minimal harm 2024-09-09

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-10-09

D · Potential for more than minimal harm 2024-06-20

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2024-07-20

D · Potential for more than minimal harm 2024-06-20

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-07-20

D · Potential for more than minimal harm 2024-06-20

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2024-07-20

D · Potential for more than minimal harm 2024-06-20

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2024-07-20

D · Potential for more than minimal harm 2024-06-20

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-07-20

D · Potential for more than minimal harm 2024-06-20

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-07-20

D · Potential for more than minimal harm 2023-05-12

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-05-30

D · Potential for more than minimal harm 2023-04-06

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-05-06

D · Potential for more than minimal harm 2023-04-06

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-05-06

D · Potential for more than minimal harm 2023-04-06

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-05-06

D · Potential for more than minimal harm 2023-04-06

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2023-05-06

D · Potential for more than minimal harm 2023-04-06

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-05-06

E · Potential for more than minimal harm 2021-12-17

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2022-01-17

E · Potential for more than minimal harm 2021-12-17

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2022-01-17

D · Potential for more than minimal harm 2021-12-17

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2022-01-17

D · Potential for more than minimal harm 2021-12-17

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2022-01-17

D · Potential for more than minimal harm 2021-12-17

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2022-01-17

D · Potential for more than minimal harm 2021-12-17

F740 · Quality of Life and Care Deficiencies

Health

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2022-01-17

D · Potential for more than minimal harm 2021-12-17

F806 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2022-01-17

Penalties and ownership

What sits behind the stars

Ownership

Preston, Forrest

5% Or Greater Indirect Ownership Interest · Individual

100% 188 facilities 1995-08-23
Fund I Investments Limited Partnership

5% Or Greater Direct Ownership Interest · Organization

96% 12 facilities 1995-08-23
Crhc LLC

General Partnership Interest · Organization

0% 10 facilities 2017-01-01
Cross, Cindy

Corporate Officer · Individual

0% 181 facilities 1995-08-23
Developers Investment Company Inc

Limited Partnership Interest · Organization

0% 60 facilities 1995-08-23
Fund I Investments Limited Partnership

Limited Partnership Interest · Organization

0% 12 facilities 1995-08-23
Hcf Inc

Limited Partnership Interest · Organization

0% 11 facilities 1995-08-23
Langlais, Heather

W-2 Managing Employee · Individual

0% 2 facilities 2021-10-18
Life Care Centers Of America, Inc.

Operational/Managerial Control · Organization

0% 194 facilities 1990-03-01
Thurmond, Joan

Corporate Officer · Individual

0% 191 facilities 2000-09-21

Nearby options

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4-star overall rating with 3-star inspections with $5,395 in total fines with 10 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
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Staffing
3 / 5
Fines
$5,395
#2

Palm Garden Of West Palm Beach

West Palm Beach, FL

2-star overall rating with 2-star inspections with $16,153 in total fines with 6 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
2 / 5
Staffing
3 / 5
Fines
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#3

Westgate Health And Rehabilitation Center

West Palm Beach, FL

3-star overall rating with 3-star inspections with 8 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
3 / 5
Staffing
3 / 5
Fines
$0

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