West Palm Beach, FL

Palm Garden Of West Palm Beach

2-star overall rating with 2-star inspections with $16,153 in total fines with 6 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

300 Executive Center Drive, West Palm Beach, FL

(561) 471-5566

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

176

Certified beds

Average residents

142

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Palm Garden Health And Rehabilitation

Operator or chain grouping

Approved since

1988-04-20

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

14 facilities

Chain averages 3 overall / 2 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.56

Registered nurse staffing · state 0.73 · national 0.68

LPN hours / resident day

0.96

Licensed practical nurse staffing · state 0.79 · national 0.87

Aide hours / resident day

2.20

Nurse aide staffing · state 2.34 · national 2.35

Total nurse hours

3.72

All reported nurse hours · state 3.86 · national 3.89

Licensed hours

1.53

RN + LPN hours · state 1.52 · national 1.54

Weekend hours

3.41

Weekend nurse staffing · state 3.51 · national 3.43

Weekend RN hours

0.41

Weekend registered nurse coverage · state 0.53 · national 0.47

Physical therapist

0.12

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.60

CMS adjusted RN staffing hours

Adjusted total hours

3.99

CMS adjusted total nurse staffing hours

Case-mix index

1.27

Higher values indicate more complex resident acuity

RN turnover

50%

Annual RN turnover · state 46% · national 45%

Total nurse turnover

44%

Annual nurse turnover · state 42% · national 46%

SNF VBP

Value-based purchasing

Program rank

11,475

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

16.67

Composite VBP score used to determine payment impact.

Payment multiplier

0.9817

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 18.85% · Performance 22.45% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

1.08

Baseline 6.54% · Performance 7.51% · Measure score 1.08 · Achievement 1.08 · Improvement 0

Total nurse turnover

3.51

Baseline 48.28% · Performance 49.33% · Measure score 3.51 · Achievement 3.51 · Improvement 0

Adjusted total nurse staffing

2.08

Baseline 3.87 hours · Performance 3.67 hours · Measure score 2.08 · Achievement 2.08 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.31%
10.72%
0.4 pts better
No Different than the National Rate · Eligible stays 183 · Observed rate 11.48% · Lower 95% interval 7.42%
Discharge to community 52.85%
50.57%
2.3 pts better
No Different than the National Rate · Eligible stays 186 · Observed rate 43.01% · Lower 95% interval 44.43%
Medicare spending per beneficiary 1.06
1.02
About the same
Drug regimen review with follow-up 92.35%
95.27%
2.9 pts worse
Numerator 157 · Denominator 170
Falls with major injury 1.18%
0.77%
0.4 pts worse
Numerator 2 · Denominator 170
Discharge self-care score 52.43%
53.69%
1.3 pts worse
Numerator 54 · Denominator 103
Discharge mobility score 37.86%
50.94%
13.1 pts worse
Numerator 39 · Denominator 103
Pressure ulcers or injuries, new or worsened 2.35%
2.29%
0.1 pts worse
Numerator 4 · Denominator 170 · Adjusted rate 1.89%
Healthcare-associated infections requiring hospitalization 7.51%
7.12%
0.4 pts worse
No Different than the National Rate · Eligible stays 109 · Observed rate 8.26% · Lower 95% interval 4.8%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 196
Staff flu vaccination coverage 12.78%
42%
29.2 pts worse
Numerator 34 · Denominator 266
Discharge function score 49.51%
56.45%
6.9 pts worse
Numerator 51 · Denominator 103
Transfer of health information to provider 97.22%
95.95%
1.3 pts better
Numerator 70 · Denominator 72
Transfer of health information to patient 94.83%
96.28%
1.5 pts worse
Numerator 55 · Denominator 58
Resident COVID-19 vaccinations up to date 8.14%
25.2%
17.1 pts worse
Numerator 7 · Denominator 86

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.8
2.1
0.7 pts worse
1.9
0.9 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.8 · Observed 3.8 · Expected 2.5 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 2.0
1.2
0.8 pts worse
1.8
0.2 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.0 · Observed 2.2 · Expected 1.8 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
97.8%
2.2 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
99.2%
0.8 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 0.2%
2.6%
2.4 pts better
3.3%
3.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.8% · 4Q avg 0.2% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 1.1%
3.7%
2.6 pts better
11.4%
10.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 3.8% · Q3 0.9% · Q4 0.0% · 4Q avg 1.1%
Percentage of long-stay residents who lose too much weight 6.3%
5.9%
0.4 pts worse
5.4%
0.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.4% · Q2 10.1% · Q3 7.3% · Q4 4.5% · 4Q avg 6.3%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 20.0%
15.7%
4.3 pts worse
19.6%
0.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 19.3% · Q2 20.7% · Q3 21.6% · Q4 18.6% · 4Q avg 20.0%
Percentage of long-stay residents who received an antipsychotic medication 6.9%
9.8%
2.9 pts better
16.7%
9.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.8% · Q2 5.9% · Q3 6.9% · Q4 9.5% · 4Q avg 6.9% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 11.5%
11.7%
0.2 pts better
16.3%
4.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 15.8% · Q2 4.8% · Q3 16.0% · Q4 9.1% · 4Q avg 11.5% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 10.5%
9.8%
0.7 pts worse
14.9%
4.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.0% · Q2 14.0% · Q3 12.2% · Q4 7.4% · 4Q avg 10.5% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.1%
0.4%
0.7 pts worse
1.0%
0.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 1.9% · Q2 0.7% · Q3 1.0% · Q4 0.9% · 4Q avg 1.1% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.8%
0.8%
About the same
1.7%
0.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 2.5% · Q3 0.8% · Q4 0.0% · 4Q avg 0.8% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 21.4%
12.5%
8.9 pts worse
19.8%
1.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 25.6% · Q2 18.6% · Q3 16.4% · Q4 25.0% · 4Q avg 21.4%
Percentage of long-stay residents with pressure ulcers 5.4%
5.1%
0.3 pts worse
5.1%
0.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 1.6% · Q2 7.0% · Q3 5.0% · Q4 8.0% · 4Q avg 5.4% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 92.9%
94.3%
1.4 pts worse
81.7%
11.2 pts better
Short Stay · 2024Q4-2025Q3 · Q1 95.2% · Q2 90.2% · Q3 93.2% · Q4 93.3% · 4Q avg 92.9%
Percentage of short-stay residents who had an outpatient emergency department visit 11.3%
9.3%
2 pts worse
12.0%
0.7 pts better
Short Stay · 20240701-20250630 · Adjusted 11.3% · Observed 12.1% · Expected 12.0% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 3.0%
1.5%
1.5 pts worse
1.6%
1.4 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 2.6% · Q2 4.6% · Q3 3.2% · Q4 1.7% · 4Q avg 3.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 88.1%
94.7%
6.6 pts worse
79.7%
8.4 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 88.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 26.0%
26.2%
0.2 pts better
23.9%
2.1 pts worse
Short Stay · 20240701-20250630 · Adjusted 26.0% · Observed 28.0% · Expected 25.7% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-04-18 · Fire 2024-04-18

6 health deficiencies

Top issue: Resident Assessment and Care Planning (3 deficiencies)

6 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2023-01-26 · Fire 2023-01-26

7 health deficiencies

Top issue: Pharmacy Service (3 deficiencies)

2 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 3 Health 2021-10-07 · Fire 2021-10-07

7 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2024-04-18

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-05-18

D · Potential for more than minimal harm 2024-04-18

K232 · Egress Deficiencies

Fire Safety

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

Corrected 2024-05-18

D · Potential for more than minimal harm 2024-04-18

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-05-18

D · Potential for more than minimal harm 2024-04-18

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-05-18

D · Potential for more than minimal harm 2024-04-18

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-05-18

D · Potential for more than minimal harm 2024-04-18

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-05-18

D · Potential for more than minimal harm 2023-01-26

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-02-10

D · Potential for more than minimal harm 2023-01-26

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2023-02-10

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-12-29

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2026-01-23

J · Immediate jeopardy 2025-04-24

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-04-25

D · Potential for more than minimal harm 2024-04-18

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2024-05-18

D · Potential for more than minimal harm 2024-04-18

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-05-18

D · Potential for more than minimal harm 2024-04-18

F770 · Administration Deficiencies

Health

Provide timely, quality laboratory services/tests to meet the needs of residents.

Corrected 2024-05-18

D · Potential for more than minimal harm 2024-04-18

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-05-18

D · Potential for more than minimal harm 2023-01-26

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-02-23

D · Potential for more than minimal harm 2023-01-26

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-02-23

D · Potential for more than minimal harm 2023-01-26

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2023-02-23

D · Potential for more than minimal harm 2023-01-26

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-02-23

D · Potential for more than minimal harm 2023-01-26

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-02-23

D · Potential for more than minimal harm 2023-01-26

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-02-23

D · Potential for more than minimal harm 2023-01-26

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-02-23

D · Potential for more than minimal harm 2021-10-07

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2021-11-06

D · Potential for more than minimal harm 2021-10-07

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2021-11-06

D · Potential for more than minimal harm 2021-10-07

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2021-11-06

D · Potential for more than minimal harm 2021-10-07

F730 · Nursing and Physician Services Deficiencies

Health

Observe each nurse aide's job performance and give regular training.

Corrected 2021-11-06

D · Potential for more than minimal harm 2021-10-07

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2021-11-06

D · Potential for more than minimal harm 2021-10-07

F791 · Quality of Life and Care Deficiencies

Health

Provide or obtain dental services for each resident.

Corrected 2021-11-06

D · Potential for more than minimal harm 2021-10-07

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2021-11-06

Penalties and ownership

What sits behind the stars

$16,153 2025-04-24

Fine

Fine · fine $16,153

Fine

Ownership

Mccarver, Patsy

5% Or Greater Direct Ownership Interest · Individual

50% 14 facilities 2013-11-01
Palm Garden Healthcare Holdings, LLC

5% Or Greater Direct Ownership Interest · Organization

50% 14 facilities 2013-11-01
Patsy E. Mccarver Trust U/A Dated June 22, 2001 As Amended, Patsy E

5% Or Greater Indirect Ownership Interest · Organization

48% 14 facilities 2013-11-01
James O. Mccarver Qtip Business Marital Trust U/A Dated June 22, 2001,

5% Or Greater Indirect Ownership Interest · Organization

38% 14 facilities 2014-12-23
James O. Mccarver Residuary Trust Share U/A Dated 06/22/2001

5% Or Greater Indirect Ownership Interest · Organization

8% 14 facilities 2014-12-23
Bomberger, Jeffrey

Corporate Officer · Individual

0% 14 facilities 2014-10-01
Chalmers, James

Corporate Officer · Individual

0% 14 facilities 2015-01-01
Gil, Walter

Operational/Managerial Control · Individual

0% 1 facilities 2022-04-20
Greene, Robert

Corporate Officer · Individual

0% 15 facilities 2014-10-01
Pgwpb Re, LLC

5% Or Greater Security Interest · Organization

0% 1 facilities 2024-03-14
Regions Bank

5% Or Greater Security Interest · Organization

0% 53 facilities 2013-11-01
Vaneges, Carlos

Operational/Managerial Control · Individual

0% 1 facilities 2025-04-04

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Staffing
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