Eustis, FL

Lake Eustis Healthcare And Rehabilitation Center

2-star overall rating with 1-star inspections with $26,685 in total fines with 10 recent health deficiencies

411 W Woodward Ave, Eustis, FL

(352) 357-3565

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

90

Certified beds

Average residents

87

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Excelsior Care Group

Operator or chain grouping

Approved since

1976-12-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.51

Registered nurse staffing

LPN hours / resident day

0.80

Licensed practical nurse staffing

Aide hours / resident day

2.12

Nurse aide staffing

Weekend hours

3.35

Weekend nurse staffing

RN turnover

60%

Annual RN turnover

Total nurse turnover

47%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.7
2.1
0.4 pts better
1.9
0.2 pts better
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 1.2
1.2
About the same
1.8
0.6 pts better
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.3%
97.8%
0.5 pts better
93.4%
4.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
99.2%
0.8 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 0.3%
2.6%
2.3 pts better
3.3%
3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 0.8%
3.7%
2.9 pts better
11.4%
10.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 2.8%
5.9%
3.1 pts better
5.4%
2.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 18.8%
15.7%
3.1 pts worse
19.6%
0.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 5.9%
9.8%
3.9 pts better
16.7%
10.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 9.9%
11.7%
1.8 pts better
16.3%
6.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 7.2%
9.8%
2.6 pts better
14.9%
7.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.4%
0.4 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 0.3%
0.8%
0.5 pts better
1.7%
1.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 7.3%
12.5%
5.2 pts better
19.8%
12.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 1.2%
5.1%
3.9 pts better
5.1%
3.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.0%
94.3%
3.7 pts better
81.7%
16.3 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 9.6%
9.3%
0.3 pts worse
12.0%
2.4 pts better
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 0.5%
1.5%
1 pts better
1.6%
1.1 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 98.9%
94.7%
4.2 pts better
79.7%
19.2 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 16.9%
26.2%
9.3 pts better
23.9%
7 pts better
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-08-29 · Fire 2025-08-29

10 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2024-05-31 · Fire 2024-05-31

4 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

3 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Cycle 3 Health 2023-01-26 · Fire 2023-01-26

5 health deficiencies

Top issue: Environmental (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2024-05-31

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2024-07-05

D · Potential for more than minimal harm 2024-05-31

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2024-07-05

D · Potential for more than minimal harm 2024-05-31

K911 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2024-07-05

Inspection history

Recent health citations

J · Immediate jeopardy 2025-08-29

F807 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

Corrected 2025-10-03

J · Immediate jeopardy 2025-08-29

F835 · Administration Deficiencies

Health

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Corrected 2025-10-05

E · Potential for more than minimal harm 2025-08-29

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-10-03

D · Potential for more than minimal harm 2025-08-29

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-10-03

D · Potential for more than minimal harm 2025-08-29

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2025-10-03

D · Potential for more than minimal harm 2025-08-29

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-10-03

D · Potential for more than minimal harm 2025-08-29

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-10-03

D · Potential for more than minimal harm 2025-08-29

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-10-03

D · Potential for more than minimal harm 2025-08-29

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-10-03

D · Potential for more than minimal harm 2025-08-29

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-10-03

E · Potential for more than minimal harm 2024-05-31

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-07-05

D · Potential for more than minimal harm 2024-05-31

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2024-07-05

D · Potential for more than minimal harm 2024-05-31

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-07-05

D · Potential for more than minimal harm 2024-05-31

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-07-05

F · Potential for more than minimal harm 2023-01-26

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-03-03

E · Potential for more than minimal harm 2023-01-26

F908 · Environmental Deficiencies

Health

Keep all essential equipment working safely.

Corrected 2023-03-03

D · Potential for more than minimal harm 2023-01-26

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2023-03-03

D · Potential for more than minimal harm 2023-01-26

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-03-03

D · Potential for more than minimal harm 2023-01-26

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-03-03

Penalties and ownership

What sits behind the stars

$13,342 2025-08-29

Fine

Fine · fine $13,342

Fine

$13,343 2025-08-29

Fine

Fine · fine $13,343

Fine

Ownership

Lake Eustis Operating Holdings LLC

5% Or Greater Direct Ownership Interest · Organization

100% 1 facilities 2022-12-09
Bdcc Consutking Group LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 5 facilities 2022-12-09
David, Rochel

5% Or Greater Indirect Ownership Interest · Individual

0% 14 facilities 2021-12-09
Fdz Consulting LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 10 facilities 2021-12-09
Friedman, Leah

5% Or Greater Indirect Ownership Interest · Individual

0% 15 facilities 2021-12-09
Jz Consulting LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 5 facilities 2021-12-09
Powers, Brian

5% Or Greater Indirect Ownership Interest · Individual

0% 5 facilities 2021-12-09
Rubenstein, David

5% Or Greater Indirect Ownership Interest · Individual

0% 50 facilities 2021-12-09
Rubiweb Florida Services Group Usa LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 5 facilities 2022-12-09
Weber, Aron

5% Or Greater Indirect Ownership Interest · Individual

0% 5 facilities 2021-12-09
Zahler, Charles

5% Or Greater Indirect Ownership Interest · Individual

0% 11 facilities 2021-12-09
Zahler, Jacob

5% Or Greater Indirect Ownership Interest · Individual

0% 12 facilities 2021-12-09
Zahler, Jacob

Operational/Managerial Control · Individual

0% 12 facilities 2022-04-01
Zahler, Jacob

Corporate Officer · Individual

0% 12 facilities 2021-12-09

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Health
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Staffing
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Fines
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#2

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2-star overall rating with 3-star inspections with $24,889 in total fines with 5 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
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Health
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Staffing
1 / 5
Fines
$24,889
#3

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5-star overall rating with 4-star inspections with 3 recent health deficiencies

Overall
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Health
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Staffing
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Fines
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