Federal inspection record · CMS data as of October 1, 2026

La Mesa Healthcare Center

3780 Massachusetts Avenue, La Mesa, CA · (619) 465-1313

CMS overall rating

4 of 5

Compare with a nearby home →
Certified beds
94
Residents per day
90
Ownership
For-Profit
Chain
Pacs Group
Medicare / Medicaid
Medicare + Medicaid
Certified since
April 1, 1970

1

How this home got 4 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in California.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    4 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among California homes

La Mesa Healthcare Center carries 51 inspection points. That is fewer than 78% of California's 1,154 rated homes.

5★4★3★2★1★+35 homes above 300.2505102550100200inspection points → fewer is better on the leftThis home · 51 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in California: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–33 pts
  • 4★ 33–66 pts
  • 3★ 66–96 pts
  • 2★ 96–146 pts
  • 1★ over 146 pts

Bars show every rated home in California by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

30 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 26 4 pts
E 4 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care8E
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    July 15, 2026 · Standard · F684 · Corrected August 18, 2026

  2. D

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    July 15, 2026 · Standard · F694 · Corrected August 18, 2026

  3. D

    Provide safe, appropriate pain management for a resident who requires such services.

    July 15, 2026 · Standard · F697 · Corrected August 18, 2026

  4. E

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    March 27, 2025 · Standard · F690 · Corrected April 25, 2025

  5. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    March 27, 2025 · Standard · F686 · Corrected April 25, 2025

  6. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    March 27, 2025 · Standard · F689 · Corrected April 25, 2025

  7. D

    Provide safe and appropriate respiratory care for a resident when needed.

    March 27, 2025 · Standard · F695 · Corrected April 25, 2025

  8. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    October 12, 2023 · Complaint · F684 · Corrected November 16, 2023

Resident Assessment and Care Planning7E
  1. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    July 22, 2026 · Complaint · F656 · Corrected August 21, 2026

  2. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    July 22, 2026 · Complaint · F657 · Corrected August 21, 2026

  3. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    July 15, 2026 · Standard · F656 · Corrected August 18, 2026

  4. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    May 6, 2026 · Complaint · F656 · Corrected June 5, 2026

  5. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    March 27, 2025 · Standard · F658 · Corrected April 25, 2025

  6. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    October 12, 2023 · Complaint · F657 · Corrected November 16, 2023

  7. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    December 2, 2021 · Standard · F656 · Corrected January 2, 2022

Resident Rights5D
  1. D

    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    July 22, 2026 · Complaint · F627 · Corrected August 21, 2026

  2. D

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    July 22, 2026 · Complaint · F628 · Corrected August 21, 2026

  3. D

    Reasonably accommodate the needs and preferences of each resident.

    March 27, 2025 · Standard · F558 · Corrected April 25, 2025

  4. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    December 2, 2021 · Standard · F554 · Corrected January 2, 2022

  5. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    December 2, 2021 · Standard · F578 · Corrected January 2, 2022

Infection Control4E
  1. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    July 15, 2026 · Standard · F883 · Corrected August 18, 2026

  2. D

    Provide and implement an infection prevention and control program.

    April 29, 2026 · Complaint · F880 · Corrected May 19, 2026

  3. D

    Provide and implement an infection prevention and control program.

    March 27, 2025 · Standard · F880 · Corrected April 25, 2025

  4. E

    Provide and implement an infection prevention and control program.

    December 2, 2021 · Standard · F880 · Corrected January 2, 2022

Pharmacy Service3D
  1. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    March 27, 2025 · Standard · F758 · Corrected April 25, 2025

  2. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    March 27, 2025 · Standard · F761 · Corrected April 25, 2025

  3. D

    Ensure medication error rates are not 5 percent or greater.

    December 2, 2021 · Standard · F759 · Corrected January 2, 2022

Nutrition and Dietary2E
  1. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    July 15, 2026 · Standard · F812 · Corrected August 18, 2026

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 27, 2025 · Standard · F812 · Corrected April 25, 2025

Freedom from Abuse, Neglect, and Exploitation1D
  1. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    September 4, 2025 · Complaint · F609 · Corrected October 3, 2025

Inspection history

  1. 2026-07-15

    12 health deficiencies · 8 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (4 deficiencies)

  2. 2025-03-27

    11 health deficiencies · 10 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

  3. 2021-12-02

    7 health deficiencies · 4 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 9 min of nursing staff time a day, 20 min of it from a registered nurse.

This home

4 h 9 min

California average

4 h 33 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 30% of nursing staff and 50% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.1 pts worse2.32.21.8
Number of outpatient emergency department visits per 1000 long-stay resident days1.1 pts worse2.61.51.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.3 pts better100.0%98.7%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.5 pts worse95.4%97.9%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.3 pts better1.3%1.6%3.2%
Percentage of long-stay residents who have depressive symptomsAbout the same7.6%7.6%13.5%
Percentage of long-stay residents who lose too much weight2.6 pts better1.5%4.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication4 pts better9.7%13.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication7.3 pts better5.0%12.3%15.4%
Percentage of long-stay residents who were physically restrained0.3 pts better0.0%0.3%0.1%
Percentage of long-stay residents whose ability to walk independently worsened8.9 pts better0.0%8.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased4.6 pts better5.6%10.2%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.7 pts better0.0%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection0.3 pts better0.9%1.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence7.8 pts better2.0%9.8%18.3%
Percentage of long-stay residents with pressure ulcers3.2 pts better1.1%4.3%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine5.1 pts better99.7%94.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit1.3 pts better9.8%11.1%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.5 pts worse1.8%1.3%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine4.4 pts better97.5%93.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission0.1 pts worse22.7%22.6%23.4%

·

Who owns and runs it

6 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Apt, FrederickCorporate Officer · Individual0%258 facilities
Hancock, MarkCorporate Officer · Individual0%159 facilities
Jergensen, JoshuaCorporate Officer · Individual0%262 facilities
Mitchell, JohnCorporate Officer · Individual0%276 facilities
Stewart, Jo AnnContracted Managing Employee · Individual0%1 facilities
Wilcox, ConnorW-2 Managing Employee · Individual0%1 facilities

·

Fire safety

22 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke10F
  1. F

    Properly install and monitor supervisory attachments on automatic sprinkler systems.

    July 15, 2026 · K352 · Corrected August 13, 2026

  2. D

    Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

    July 15, 2026 · K343 · Corrected August 13, 2026

  3. F

    Provide properly protected cooking facilities.

    March 27, 2025 · K324 · Corrected April 15, 2025

  4. E

    Properly provide smoke detection systems in areas open to corridors.

    March 27, 2025 · K347 · Corrected April 1, 2025

  5. E

    Install corridor and hallway doors that block smoke.

    March 27, 2025 · K363 · Corrected April 1, 2025

  6. D

    Properly select, install, inspect, or maintain portable fire extinguishes.

    March 27, 2025 · K355 · Corrected April 1, 2025

  7. C

    Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    March 27, 2025 · K346 · Corrected April 15, 2025

  8. C

    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    March 27, 2025 · K354 · Corrected April 15, 2025

  9. D

    Inspect, test, and maintain automatic sprinkler systems.

    December 2, 2021 · K353 · Corrected December 30, 2021

  10. D

    Install corridor and hallway doors that block smoke.

    December 2, 2021 · K363 · Corrected December 30, 2021

Emergency Preparedness5F
  1. F

    Address subsistence needs for staff and patients.

    July 15, 2026 · E15 · Corrected August 13, 2026

  2. F

    Implement emergency and standby power systems.

    July 15, 2026 · E41 · Corrected August 13, 2026

  3. C

    Establish roles under a Waiver declared by secretary.

    July 15, 2026 · E26 · Corrected August 13, 2026

  4. C

    Conduct testing and exercise requirements.

    July 15, 2026 · E39 · Corrected August 13, 2026

  5. D

    Implement emergency and standby power systems.

    December 2, 2021 · E41 · Corrected December 30, 2021

Gas, Vacuum, and Electrical Systems4F
  1. E

    Have generator or other power source capable of supplying service within 10 seconds.

    July 15, 2026 · K918 · Corrected August 13, 2026

  2. F

    Have generator or other power source capable of supplying service within 10 seconds.

    March 27, 2025 · K918 · Corrected April 29, 2025

  3. D

    Ensure proper usage of power strips and extension cords.

    March 27, 2025 · K920 · Corrected April 1, 2025

  4. D

    Ensure proper usage of power strips and extension cords.

    December 2, 2021 · K920 · Corrected December 30, 2021

Egress2E
  1. D

    Install emergency lighting that can last at least 1 1/2 hours.

    July 15, 2026 · K291 · Corrected August 13, 2026

  2. E

    Have exits that are accessible at all times.

    March 27, 2025 · K271 · Corrected April 1, 2025

Miscellaneous1D
  1. D

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    March 27, 2025 · K741 · Corrected April 9, 2025

·

Other homes nearby

  1. Bella Vista Health Center

    Lemon Grove, CA

    Worst citation, 3 yrs
    E
    Nursing / resident / day
    5 h 4 min
    Fines
    $0
  2. Lemon Grove Care And Rehabilitation Center

    Lemon Grove, CA · The Ensign Group

    Worst citation, 3 yrs
    F
    Nursing / resident / day
    3 h 52 min
    Fines
    $0
  3. Amaya Springs Health Care Center

    Spring Valley, CA · Pacific Healthcare Holdings

    Worst citation, 3 yrs
    E
    Nursing / resident / day
    4 h 13 min
    Fines
    $0