Federal inspection record · CMS data as of October 1, 2026

Bella Vista Health Center

7922 Palm Street, Lemon Grove, CA · (619) 644-1000

CMS overall rating

5 of 5

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Certified beds
99
Residents per day
87
Ownership
For-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
August 1, 2011

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in California.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among California homes

Bella Vista Health Center carries 33 inspection points. That is fewer than 90% of California's 1,154 rated homes.

5★4★3★2★1★+35 homes above 300.2505102550100200inspection points → fewer is better on the leftThis home · 33 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in California: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–33 pts
  • 4★ 33–66 pts
  • 3★ 66–96 pts
  • 2★ 96–146 pts
  • 1★ over 146 pts

Bars show every rated home in California by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

22 health citations on record since 2022. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 15 4 pts
E 5 8 pts
F 2 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Nutrition and Dietary6F
  1. E

    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    November 17, 2025 · Standard · F802 · Corrected January 2, 2026

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    November 17, 2025 · Standard · F812 · Corrected January 2, 2026

  3. E

    Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    November 17, 2025 · Standard · F813 · Corrected January 2, 2026

  4. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    January 27, 2022 · Standard · F812 · Corrected February 24, 2022

  5. E

    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    January 27, 2022 · Standard · F809 · Corrected February 24, 2022

  6. D

    Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    January 27, 2022 · Standard · F813 · Corrected February 24, 2022

Resident Assessment and Care Planning5D
  1. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    November 17, 2025 · Standard · F645 · Corrected January 2, 2026

  2. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    July 26, 2024 · Standard · F645 · Corrected August 9, 2024

  3. D

    Ensure each resident receives an accurate assessment.

    January 27, 2022 · Standard · F641 · Corrected February 24, 2022

  4. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    January 27, 2022 · Standard · F656 · Corrected February 24, 2022

  5. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    January 27, 2022 · Standard · F842 · Corrected February 24, 2022

Pharmacy Service4D
  1. D

    Ensure that residents are free from significant medication errors.

    April 15, 2026 · Complaint · F760 · Corrected May 10, 2026

  2. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    November 17, 2025 · Standard · F755 · Corrected January 2, 2026

  3. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    July 26, 2024 · Standard · F761 · Corrected August 9, 2024

  4. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    January 27, 2022 · Standard · F761 · Corrected February 24, 2022

Quality of Life and Care4D
  1. D

    Provide or obtain dental services for each resident.

    November 17, 2025 · Standard · F791 · Corrected January 2, 2026

  2. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    February 15, 2024 · Complaint · F686 · Corrected March 8, 2024

  3. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    January 27, 2022 · Standard · F689 · Corrected February 24, 2022

  4. D

    Provide safe and appropriate respiratory care for a resident when needed.

    January 27, 2022 · Standard · F695 · Corrected February 24, 2022

Resident Rights2E
  1. E

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    January 27, 2022 · Standard · F561 · Corrected February 24, 2022

  2. D

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    January 27, 2022 · Standard · F557 · Corrected February 24, 2022

Infection Control1F
  1. F

    Provide and implement an infection prevention and control program.

    January 27, 2022 · Standard · F880 · Corrected February 24, 2022

Inspection history

  1. 2025-11-17

    7 health deficiencies · 4 fire-safety deficiencies

    Top issue: Nutrition and Dietary (3 deficiencies)

  2. 2024-07-26

    2 health deficiencies · 6 fire-safety deficiencies

    Top issue: Pharmacy Service (1 deficiency)

  3. 2022-01-27

    13 health deficiencies · 4 fire-safety deficiencies

    Top issue: Nutrition and Dietary (3 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 5 h 4 min of nursing staff time a day, 55 min of it from a registered nurse.

This home

5 h 4 min

California average

4 h 33 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 42% of nursing staff and 46% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.4 pts better1.82.21.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.1 pts worse1.61.51.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.3 pts better100.0%98.7%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.1 pts better100.0%97.9%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.6 pts better0.0%1.6%3.2%
Percentage of long-stay residents who have depressive symptoms20.6 pts worse28.2%7.6%13.5%
Percentage of long-stay residents who lose too much weight2.6 pts better1.5%4.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication7.4 pts better6.3%13.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication8.5 pts better3.8%12.3%15.4%
Percentage of long-stay residents who were physically restrained0.3 pts better0.0%0.3%0.1%
Percentage of long-stay residents whose ability to walk independently worsened0.9 pts worse9.8%8.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased6 pts worse16.2%10.2%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder3.4 pts worse4.1%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection0.2 pts worse1.4%1.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence4.3 pts worse14.1%9.8%18.3%
Percentage of long-stay residents with pressure ulcers2.8 pts better1.5%4.3%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine5.4 pts better100.0%94.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit0.8 pts better10.3%11.1%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.3 pts better1.0%1.3%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine6.9 pts better100.0%93.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission5.6 pts better17.0%22.6%23.4%

·

Who owns and runs it

5 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Bari, MohammedGeneral Partnership Interest · Individual0%1 facilities
Floyd, SusanW-2 Managing Employee · Individual0%1 facilities
Floyd, SusanCorporate Director · Individual0%1 facilities
Hassel, EvelynW-2 Managing Employee · Individual0%1 facilities
Ishaque, SaleemGeneral Partnership Interest · Individual0%1 facilities

·

Fire safety

14 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke5D
  1. D

    Install corridor and hallway doors that block smoke.

    November 17, 2025 · K363 · Corrected November 26, 2025

  2. C

    Inspect, test, and maintain automatic sprinkler systems.

    November 17, 2025 · K353 · Corrected November 26, 2025

  3. D

    Have approved installation, maintenance and testing program for fire alarm systems.

    July 26, 2024 · K345 · Corrected August 19, 2024

  4. D

    Install corridor and hallway doors that block smoke.

    July 26, 2024 · K363 · Corrected August 19, 2024

  5. D

    Inspect, test, and maintain automatic sprinkler systems.

    January 27, 2022 · K353 · Corrected February 17, 2022

Gas, Vacuum, and Electrical Systems2F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    November 17, 2025 · K918 · Corrected November 26, 2025

  2. D

    Have proper medical gas storage and administration areas.

    January 27, 2022 · K923 · Corrected February 17, 2022

Egress2F
  1. F

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    July 26, 2024 · K222 · Corrected August 19, 2024

  2. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    January 27, 2022 · K222 · Corrected February 17, 2022

Miscellaneous2F
  1. F

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    July 26, 2024 · K761 · Corrected August 19, 2024

  2. D

    Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

    July 26, 2024 · K700 · Corrected August 19, 2024

Construction2D
  1. D

    Use approved construction type or materials.

    July 26, 2024 · K161 · Corrected August 19, 2024

  2. D

    Use approved construction type or materials.

    January 27, 2022 · K161 · Corrected February 17, 2022

Emergency Preparedness1F
  1. F

    Conduct risk assessment and an All-Hazards approach.

    November 17, 2025 · E6 · Corrected November 26, 2025

·

Other homes nearby

  1. La Mesa Healthcare Center

    La Mesa, CA · Pacs Group

    Worst citation, 3 yrs
    E
    Nursing / resident / day
    4 h 9 min
    Fines
    $0
  2. Lemon Grove Care And Rehabilitation Center

    Lemon Grove, CA · The Ensign Group

    Worst citation, 3 yrs
    F
    Nursing / resident / day
    3 h 52 min
    Fines
    $0
  3. Amaya Springs Health Care Center

    Spring Valley, CA · Pacific Healthcare Holdings

    Worst citation, 3 yrs
    E
    Nursing / resident / day
    4 h 13 min
    Fines
    $0