Ketchikan, AK

Ketchikan Med Ctr New Horizons Transitional Care

1-star overall rating with 1-star inspections with 11 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

3100 Tongass Avenue, Ketchikan, AK

(907) 225-5171

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

29

Certified beds

Average residents

25

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1968-07-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

3.78

Registered nurse staffing

LPN hours / resident day

0.00

Licensed practical nurse staffing

Aide hours / resident day

3.07

Nurse aide staffing

Weekend hours

5.43

Weekend nurse staffing

RN turnover

59%

Annual RN turnover

Total nurse turnover

55%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.2
1.2
1 pts better
1.9
1.7 pts better
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 0.6
1.3
0.7 pts better
1.8
1.2 pts better
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 85.5%
93.8%
8.3 pts worse
93.4%
7.9 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
96.0%
4 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 7.9%
3.0%
4.9 pts worse
3.3%
4.6 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 5.8%
5.3%
0.5 pts worse
11.4%
5.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 12.2%
4.9%
7.3 pts worse
5.4%
6.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 21.1%
14.3%
6.8 pts worse
19.6%
1.5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 6.7%
18.4%
11.7 pts better
16.7%
10 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 34.0%
19.9%
14.1 pts worse
16.3%
17.7 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 22.2%
16.3%
5.9 pts worse
14.9%
7.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
1.3%
1.3 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 6.6%
3.5%
3.1 pts worse
1.7%
4.9 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 45.0%
19.9%
25.1 pts worse
19.8%
25.2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 4.2%
7.8%
3.6 pts better
5.1%
0.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 78.2%
78.4%
0.2 pts worse
81.7%
3.5 pts worse
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
0.8%
0.8 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-02-28 · Fire 2025-02-28

11 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (4 deficiencies)

6 fire-safety deficiencies

Top issue: Emergency Preparedness (2 deficiencies)

Cycle 2 Health 2024-03-15 · Fire 2024-03-15

3 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2022-12-05 · Fire 2022-12-05

12 health deficiencies

Top issue: Resident Rights (5 deficiencies)

12 fire-safety deficiencies

Top issue: Egress (3 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-02-28

E24 · Emergency Preparedness Deficiencies

Fire Safety

Establish policies and procedures for volunteers.

Corrected 2025-04-13

F · Potential for more than minimal harm 2025-02-28

E30 · Emergency Preparedness Deficiencies

Fire Safety

List the names and contact information of those in the facility.

Corrected 2025-04-13

F · Potential for more than minimal harm 2025-02-28

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-04-13

F · Potential for more than minimal harm 2025-02-28

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2025-04-13

F · Potential for more than minimal harm 2025-02-28

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2025-04-13

F · Potential for more than minimal harm 2025-02-28

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2025-04-13

F · Potential for more than minimal harm 2022-12-05

E15 · Emergency Preparedness Deficiencies

Fire Safety

Address subsistence needs for staff and patients.

Corrected 2023-01-15

F · Potential for more than minimal harm 2022-12-05

E20 · Emergency Preparedness Deficiencies

Fire Safety

Establish policies and procedures including evacuation.

Corrected 2023-01-15

F · Potential for more than minimal harm 2022-12-05

E31 · Emergency Preparedness Deficiencies

Fire Safety

Provide emergency officials' contact information.

Corrected 2023-01-15

F · Potential for more than minimal harm 2022-12-05

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-01-15

F · Potential for more than minimal harm 2022-12-05

K300 · Egress Deficiencies

Fire Safety

Meet other general requirements that are deficient.

Corrected 2023-01-15

F · Potential for more than minimal harm 2022-12-05

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2023-01-15

F · Potential for more than minimal harm 2022-12-05

K751 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of flammable curtains.

Corrected 2023-01-15

F · Potential for more than minimal harm 2022-12-05

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-01-15

F · Potential for more than minimal harm 2022-12-05

K926 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

Corrected 2023-01-15

E · Potential for more than minimal harm 2022-12-05

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2023-01-15

E · Potential for more than minimal harm 2022-12-05

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2023-01-15

E · Potential for more than minimal harm 2022-12-05

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-01-15

Inspection history

Recent health citations

F · Potential for more than minimal harm 2025-09-09

F565 · Resident Rights Deficiencies

Health

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2025-12-05

F · Potential for more than minimal harm 2025-09-09

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-12-05

F · Potential for more than minimal harm 2025-09-09

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2025-12-05

F · Potential for more than minimal harm 2025-09-09

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-12-05

F · Potential for more than minimal harm 2025-09-09

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2025-12-05

F · Potential for more than minimal harm 2025-09-09

F838 · Administration Deficiencies

Health

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Corrected 2025-12-05

F · Potential for more than minimal harm 2025-09-09

F947 · Nursing and Physician Services Deficiencies

Health

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2025-12-05

E · Potential for more than minimal harm 2025-09-09

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2025-12-05

E · Potential for more than minimal harm 2025-09-09

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2025-12-05

D · Potential for more than minimal harm 2025-09-09

F557 · Resident Rights Deficiencies

Health

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2025-12-05

E · Potential for more than minimal harm 2025-02-28

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-04-11

D · Potential for more than minimal harm 2024-03-15

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2024-04-12

D · Potential for more than minimal harm 2024-03-15

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-04-12

C · Minimal harm 2024-03-15

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2024-04-12

F · Potential for more than minimal harm 2022-12-05

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2023-01-19

F · Potential for more than minimal harm 2022-12-05

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-01-19

E · Potential for more than minimal harm 2022-12-05

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2023-01-19

E · Potential for more than minimal harm 2022-12-05

F949 · Administration Deficiencies

Health

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

Corrected 2023-01-19

D · Potential for more than minimal harm 2022-12-05

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-01-19

D · Potential for more than minimal harm 2022-12-05

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2023-01-19

D · Potential for more than minimal harm 2022-12-05

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-01-19

D · Potential for more than minimal harm 2022-12-05

F791 · Quality of Life and Care Deficiencies

Health

Provide or obtain dental services for each resident.

Corrected 2023-01-19

D · Potential for more than minimal harm 2022-12-05

F808 · Nutrition and Dietary Deficiencies

Health

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Corrected 2023-01-19

D · Potential for more than minimal harm 2022-12-05

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-01-19

C · Minimal harm 2022-12-05

F572 · Resident Rights Deficiencies

Health

Give residents a notice of rights, rules, services and charges.

Corrected 2023-01-19

C · Minimal harm 2022-12-05

F577 · Resident Rights Deficiencies

Health

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Corrected 2023-01-19

Penalties and ownership

What sits behind the stars

Ownership

Aaron, Carolyn

Corporate Director · Individual

0% 1 facilities 2021-01-01
Ackman, Timothy

Corporate Director · Individual

0% 1 facilities 2017-07-01
Adams, Ione

Corporate Director · Individual

0% 1 facilities 2024-07-01
Arvin, Lorraine

Corporate Director · Individual

0% 1 facilities 2024-07-01
Davenport, Charlotte

Corporate Director · Individual

0% 1 facilities 2016-07-01
Demars, Sandra

Operational/Managerial Control · Individual

0% 1 facilities 2021-06-22
Dunne, Elizabeth

Operational/Managerial Control · Individual

0% 1 facilities 2015-12-01
Dunne, Elizabeth

Corporate Officer · Individual

0% 1 facilities 2015-12-01
Hollingshead, Danny

Corporate Director · Individual

0% 1 facilities 2017-06-01
Jackson, Linda

Corporate Director · Individual

0% 1 facilities 2023-07-15
Karnes, Thomas

Corporate Officer · Individual

0% 1 facilities 2023-01-27
Kearney, Leonard

Corporate Director · Individual

0% 1 facilities 2011-01-01
King, Donna

Corporate Director · Individual

0% 1 facilities 2019-07-01
Magnuson, Richard

Corporate Officer · Individual

0% 1 facilities 2025-06-16
Mcwilliams, Mary

Corporate Director · Individual

0% 2 facilities 2021-09-24
Meashintubby, Deleesa

Corporate Director · Individual

0% 1 facilities 2023-06-30
Nenzel, Andrea

Corporate Director · Individual

0% 1 facilities 2015-07-01
Peacehealth

5% Or Greater Direct Ownership Interest · Organization

0% 1 facilities 1986-11-25
Peacehealth

Operational/Managerial Control · Organization

0% 1 facilities 1986-11-25
Pruitt, Kathleen

Corporate Director · Individual

0% 1 facilities 2015-07-01
Springer Ii, Arthur

Corporate Officer · Individual

0% 1 facilities 2025-11-03
Standley, Pamela

Operational/Managerial Control · Individual

0% 1 facilities 2023-07-21
Wollenberg, Richard

Corporate Director · Individual

0% 1 facilities 2014-01-21

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5-star overall rating with 3-star inspections with 4 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

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Health
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Staffing
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#2

Petersburg Medical Center Ltc

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4-star overall rating with 4-star inspections with 4 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
4 / 5
Staffing
4 / 5
Fines
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#3

Searhc Sitka Long Term Care

Sitka, AK

5-star overall rating with 5-star inspections with 3 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
5 / 5
Staffing
5 / 5
Fines
$0

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