Federal inspection record · CMS data as of October 1, 2026
Ketchikan Med Ctr New Horizons Transitional Care
3100 Tongass Avenue, Ketchikan, AK · (907) 225-5171
- Certified beds
- 29
- Residents per day
- 22
- Ownership
- Non-Profit
- Chain
- No chain reported
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- July 1, 1968
1
How this home got 3 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
-
Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Alaska.
-
Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★3 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Alaska homes
Ketchikan Med Ctr New Horizons Transitional Care carries 60 inspection points. That is fewer than 45% of Alaska's 20 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Alaska: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–14 pts
- 4★ 14–35 pts
- 3★ 35–75 pts
- 2★ 75–104.62 pts
- 1★ over 104.62 pts
Bars show every rated home in Alaska by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
17 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Freedom from Abuse, Neglect, and Exploitation4F
- F
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- F
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- E
Respond appropriately to all alleged violations.
Nursing and Physician Services3F
- F
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- F
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
- C
Post nurse staffing information every day.
Quality of Life and Care3E
- E
Provide activities to meet all resident's needs.
- D
Provide activities to meet all resident's needs.
- D
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Resident Rights2F
- F
Honor the resident's right to organize and participate in resident/family groups in the facility.
- D
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Nutrition and Dietary1F
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental1E
- E
Keep all essential equipment working safely.
Pharmacy Service1D
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration1F
- F
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Resident Assessment and Care Planning1E
- E
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspection history
2026-04-09
3 health deficiencies · 6 fire-safety deficiencies
Top issue: Environmental (1 deficiency)
2025-02-28
11 health deficiencies · 6 fire-safety deficiencies
Top issue: Freedom from Abuse and Neglect and Exploitation (4 deficiencies)
2024-03-15
3 health deficiencies · 0 fire-safety deficiencies
Top issue: Quality of Life and Care (2 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 7 h 23 min of nursing staff time a day, 3 h 45 min of it from a registered nurse.
This home
7 h 23 min
Alaska average
6 h 34 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 54% of nursing staff and 46% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.7 pts better | 0.3 | 1.0 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.2 pts worse | 1.5 | 1.3 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.8 pts better | 95.7% | 93.9% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4 pts better | 100.0% | 96.0% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1.2 pts better | 2.2% | 3.4% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms3 pts worse | 9.5% | 6.5% | 13.5% |
| Percentage of long-stay residents who lose too much weight4.1 pts worse | 9.3% | 5.2% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication9.5 pts worse | 23.9% | 14.4% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication7.8 pts better | 11.1% | 18.9% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.2 pts better | 0.0% | 0.2% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened10.7 pts worse | 29.3% | 18.6% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased1.6 pts worse | 20.5% | 18.9% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder1.4 pts better | 0.0% | 1.4% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1.1 pts worse | 3.3% | 2.2% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence8.5 pts worse | 29.5% | 21.0% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1.2 pts better | 4.9% | 6.1% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine9.3 pts worse | 69.0% | 78.3% | 82.3% |
·
Who owns and runs it
26 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Aaron, Carolyn | Corporate Director · Individual | 0% | 1 facilities |
| Ackman, Timothy | Corporate Director · Individual | 0% | 1 facilities |
| Adams, Ione | Corporate Director · Individual | 0% | 1 facilities |
| Arvin, Lorraine | Corporate Director · Individual | 0% | 1 facilities |
| Davenport, Charlotte | Corporate Director · Individual | 0% | 1 facilities |
| Demars, Sandra | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Demars, Sandra | Adp Of The SNF · Individual | 0% | 1 facilities |
| Hodges, Gerald | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Hodges, Gerald | Adp Of The SNF · Individual | 0% | 1 facilities |
| Hollingshead, Danny | Corporate Director · Individual | 0% | 1 facilities |
| Jackson, Linda | Corporate Director · Individual | 0% | 1 facilities |
| Karnes, Thomas | Corporate Officer · Individual | 0% | 1 facilities |
| Kearney, Leonard | Corporate Director · Individual | 0% | 1 facilities |
| King, Donna | Corporate Director · Individual | 0% | 1 facilities |
| Magnuson, Richard | Corporate Officer · Individual | 0% | 1 facilities |
| Mcwilliams, Mary | Corporate Director · Individual | 0% | 2 facilities |
| Meashintubby, Deleesa | Corporate Director · Individual | 0% | 1 facilities |
| Nenzel, Andrea | Corporate Director · Individual | 0% | 1 facilities |
| Ness, Sarah | Corporate Officer · Individual | 0% | 1 facilities |
| Ness, Sarah | Adp Of The SNF · Individual | 0% | 1 facilities |
| Peacehealth | 5% Or Greater Direct Ownership Interest · Organization | 0% | 3 facilities |
| Peacehealth | Operational/Managerial Control · Organization | 0% | 3 facilities |
| Peacehealth | Adp Of The SNF · Organization | 0% | 3 facilities |
| Pruitt, Kathleen | Corporate Director · Individual | 0% | 1 facilities |
| Springer Ii, Arthur | Corporate Officer · Individual | 0% | 1 facilities |
| Wollenberg, Richard | Corporate Director · Individual | 0% | 1 facilities |
·
Fire safety
12 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke3F
- F
Have an enclosure around a vertical opening shaft.
- F
Properly select, install, inspect, or maintain portable fire extinguishes.
- F
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems3F
- F
Ensure proper usage of power strips and extension cords.
- F
Have proper medical gas storage and administration areas.
- F
Have proper medical gas storage and administration areas.
Egress2F
- F
Meet other general requirements that are deficient.
- F
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services2F
- F
Have properly installed electrical wiring and gas equipment.
- F
Have properly installed electrical wiring and gas equipment.
Emergency Preparedness2F
- F
Establish policies and procedures for volunteers.
- F
List the names and contact information of those in the facility.
·
Other homes nearby
-
Wrangell Medical Center Ltc
Wrangell, AK
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 8 h 8 min
- Fines
- $0
-
Petersburg Medical Center Ltc
Petersburg, AK
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- —
- Fines
- $0
-
Searhc Sitka Long Term Care
Sitka, AK
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 7 h 27 min
- Fines
- $0