Federal inspection record · CMS data as of October 1, 2026

Kerr Lake Nursing and Rehabilitation Center

1245 Park Avenue, Henderson, NC · (252) 492-7021

CMS overall rating

4 of 5

Compare with a nearby home →
Certified beds
92
Residents per day
69
Ownership
For-Profit
Chain
Principle Long Term Care
Medicare / Medicaid
Medicare + Medicaid
Certified since
July 13, 1990

1

How this home got 4 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in North Carolina.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    4 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among North Carolina homes

Kerr Lake Nursing and Rehabilitation Center carries 19 inspection points. That is fewer than 61% of North Carolina's 415 rated homes.

5★4★3★2★1★+13 homes above 189.505102550100inspection points → fewer is better on the leftThis home · 19 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in North Carolina: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–4 pts
  • 4★ 4–15 pts
  • 3★ 15–35 pts
  • 2★ 35–73.5 pts
  • 1★ over 73.5 pts

Bars show every rated home in North Carolina by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

10 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 1 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 7 4 pts
E 2 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. J

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    May 1, 2024 · Complaint inspection · Quality of Life and Care · F689 · Corrected April 25, 2024

Everything else, by area of care

Pharmacy Service2E
  1. E

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    November 6, 2024 · Standard · F756 · Corrected December 4, 2024

  2. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    November 6, 2024 · Standard · F758 · Corrected December 4, 2024

Quality of Life and Care2D
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    May 1, 2024 · Complaint · F684 · Corrected April 25, 2024

  2. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    August 23, 2023 · Standard · F690 · Corrected September 13, 2023

Resident Rights2D
  1. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    August 23, 2023 · Standard · F578 · Corrected September 13, 2023

  2. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    August 23, 2023 · Standard · F580 · Corrected September 13, 2023

Nutrition and Dietary1E
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    February 12, 2026 · Standard · F812 · Corrected March 13, 2026

Freedom from Abuse, Neglect, and Exploitation1D
  1. D

    Protect each resident from the wrongful use of the resident's belongings or money.

    February 12, 2026 · Complaint · F602 · Corrected March 13, 2026

Administration1D
  1. D

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    May 1, 2024 · Complaint · F867 · Corrected May 24, 2024

Inspection history

  1. 2026-02-12

    2 health deficiencies · 3 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

  2. 2024-11-06

    2 health deficiencies · 0 fire-safety deficiencies

    Top issue: Pharmacy Service (2 deficiencies)

  3. 2023-08-23

    6 health deficiencies · 2 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 35 min of nursing staff time a day, 46 min of it from a registered nurse.

This home

4 h 35 min

North Carolina average

3 h 52 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 24% of nursing staff and 33% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$19,620 in federal fines on record over the past three years.

DatePenaltyAmount
2024-05-01Fine$19,620

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident daysAbout the same1.71.71.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.3 pts better1.41.71.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine3.8 pts better96.2%92.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine5.3 pts better100.0%94.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2.9 pts better0.5%3.4%3.2%
Percentage of long-stay residents who have depressive symptoms4.2 pts better2.6%6.8%13.5%
Percentage of long-stay residents who lose too much weight1 pts better6.1%7.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication9.4 pts better11.7%21.1%19.5%
Percentage of long-stay residents who received an antipsychotic medication3 pts better10.9%13.9%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened5.3 pts worse21.9%16.6%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased2.2 pts worse17.2%15.0%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.8 pts worse1.4%0.6%0.7%
Percentage of long-stay residents with a urinary tract infection0.3 pts worse2.4%2.1%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence12.8 pts better7.1%19.9%18.3%
Percentage of long-stay residents with pressure ulcers1.6 pts worse7.0%5.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine8 pts better89.5%81.5%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit1.2 pts better11.5%12.7%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.3 pts worse2.7%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine11 pts better92.1%81.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission4.3 pts better17.9%22.2%23.4%

·

Who owns and runs it

8 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Boice, GaleCorporate Officer · Individual0%38 facilities
Boice, GaleIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%38 facilities
Hughes, NancyOperational/Managerial Control · Individual0%1 facilities
Hughes, NancyAdp Of The SNF · Individual0%1 facilities
Johnson, DianneCorporate Director · Individual0%37 facilities
Principle Long Term Care, Inc.Operational/Managerial Control · Organization0%37 facilities
Sundar, ValarmathiManaging Control - Governing Body · Individual0%1 facilities
Sundar, ValarmathiAdp Of The SNF · Individual0%1 facilities

·

Fire safety

5 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke2F
  1. D

    Inspect, test, and maintain automatic sprinkler systems.

    February 12, 2026 · K353 · Corrected May 31, 2026

  2. F

    Install an approved automatic sprinkler system.

    August 23, 2023 · K351 · Corrected November 1, 2023

Services2D
  1. D

    Install properly constructed and protected linen or trash chutes.

    February 12, 2026 · K541 · Corrected May 31, 2026

  2. D

    Install properly constructed and protected linen or trash chutes.

    August 23, 2023 · K541 · Corrected November 1, 2023

Egress1D
  1. D

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    February 12, 2026 · K211 · Corrected May 31, 2026

·

Other homes nearby

  1. Camellia Gardens Center for Nursing and Rehab

    Henderson, NC · Alliance Health Group

    Worst citation, 3 yrs
    J
    Nursing / resident / day
    3 h 15 min
    Fines
    $92,104
  2. Senior Citizens Home

    Henderson, NC · Alliance Health Group

    Worst citation, 3 yrs
    F
    Nursing / resident / day
    3 h 11 min
    Fines
    $0
  3. Worst citation, 3 yrs
    E
    Nursing / resident / day
    3 h 37 min
    Fines
    $0