Federal inspection record · CMS data as of October 1, 2026

ROYAL Cotuit Nursing and Rehabilitation Center

161 Falmouth Road, Mashpee, MA · (508) 477-2490

CMS overall rating

2 of 5

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Certified beds
120
Residents per day
68
Ownership
For-Profit
Chain
Royal Health Group
Medicare / Medicaid
Medicare + Medicaid
Certified since
August 23, 1995

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Massachusetts.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Massachusetts homes

ROYAL Cotuit Nursing and Rehabilitation Center carries 60 inspection points. That is fewer than 29% of Massachusetts's 339 rated homes.

5★4★3★2★1★+11 homes above 148.505102550100inspection points → fewer is better on the leftThis home · 60 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Massachusetts: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–6 pts
  • 4★ 6–24 pts
  • 3★ 24–41 pts
  • 2★ 41–76 pts
  • 1★ over 76 pts

Bars show every rated home in Massachusetts by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

35 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 2 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 22 4 pts
E 9 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 1 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (2)

  1. G

    Ensure services provided by the nursing facility meet professional standards of quality.

    October 16, 2023 · Complaint inspection · Resident Assessment and Care Planning · F658 · Corrected November 7, 2023

  2. G

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    October 16, 2023 · Complaint inspection · Nursing and Physician Services · F726 · Corrected November 7, 2023

Everything else, by area of care

Resident Assessment and Care Planning8D
  1. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    March 31, 2026 · Standard · F644 · Corrected May 4, 2026

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    March 31, 2026 · Standard · F656 · Corrected May 4, 2026

  3. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    March 31, 2026 · Standard · F658 · Corrected May 4, 2026

  4. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    July 15, 2025 · Complaint · F656 · Corrected August 3, 2025

  5. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    July 15, 2025 · Complaint · F658 · Corrected August 3, 2025

  6. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    May 29, 2024 · Complaint · F842 · Corrected June 22, 2024

  7. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    December 5, 2023 · Standard · F656 · Corrected December 29, 2023

  8. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    December 5, 2023 · Standard · F658 · Corrected December 29, 2023

Resident Rights8E
  1. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    July 15, 2025 · Complaint · F580 · Corrected August 3, 2025

  2. E

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    February 7, 2025 · Standard · F565 · Corrected March 7, 2025

  3. E

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    February 7, 2025 · Standard · F585 · Corrected March 7, 2025

  4. D

    Ensure residents have reasonable access to and privacy in their use of communication methods.

    February 7, 2025 · Standard · F576 · Corrected March 7, 2025

  5. E

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    December 5, 2023 · Standard · F561 · Corrected December 29, 2023

  6. E

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    December 5, 2023 · Standard · F565 · Corrected January 4, 2024

  7. E

    Keep residents' personal and medical records private and confidential.

    December 5, 2023 · Standard · F583 · Corrected December 29, 2023

  8. D

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    December 5, 2023 · Standard · F585 · Corrected January 4, 2024

Quality of Life and Care5E
  1. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    March 31, 2026 · Standard · F689 · Corrected May 4, 2026

  2. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    March 31, 2026 · Standard · F688 · Corrected May 4, 2026

  3. D

    Provide care or services that was trauma informed and/or culturally competent.

    March 31, 2026 · Standard · F699 · Corrected May 4, 2026

  4. E

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    February 7, 2025 · Standard · F686 · Corrected March 7, 2025

  5. D

    Provide routine and 24-hour emergency dental care for each resident.

    February 7, 2025 · Standard · F790 · Corrected March 14, 2025

Infection Control3D
  1. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    March 31, 2026 · Standard · F883 · Corrected May 4, 2026

  2. D

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    March 31, 2026 · Standard · F887 · Corrected May 4, 2026

  3. D

    Provide and implement an infection prevention and control program.

    December 5, 2023 · Standard · F880 · Corrected December 29, 2023

Freedom from Abuse, Neglect, and Exploitation3D
  1. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    February 7, 2025 · Standard · F609 · Corrected March 14, 2025

  2. D

    Respond appropriately to all alleged violations.

    February 7, 2025 · Standard · F610 · Corrected March 7, 2025

  3. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    December 5, 2023 · Standard · F609 · Corrected December 29, 2023

Pharmacy Service2D
  1. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    March 31, 2026 · Standard · F761 · Corrected May 4, 2026

  2. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    December 5, 2023 · Standard · F761 · Corrected December 29, 2023

Nursing and Physician Services2F
  1. F

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    February 7, 2025 · Standard · F727 · Corrected March 14, 2025

  2. E

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    February 7, 2025 · Standard · F725 · Corrected March 14, 2025

Environmental1B
  1. B

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    March 31, 2026 · Standard · F921 · Corrected May 4, 2026

Nutrition and Dietary1E
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    December 5, 2023 · Standard · F812 · Corrected January 4, 2024

Inspection history

  1. 2026-03-31

    10 health deficiencies · 1 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  2. 2025-02-07

    12 health deficiencies · 1 fire-safety deficiencies

    Top issue: Resident Rights (4 deficiencies)

  3. 2023-12-05

    13 health deficiencies · 2 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 32 min of nursing staff time a day, 46 min of it from a registered nurse.

This home

3 h 32 min

Massachusetts average

3 h 56 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 44% of nursing staff and 50% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.7 pts worse2.51.81.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.5 pts worse1.91.41.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.5 pts better94.4%92.9%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine18.5 pts worse75.0%93.5%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury4.3 pts worse7.7%3.4%3.2%
Percentage of long-stay residents who have depressive symptoms9.9 pts better7.5%17.4%13.5%
Percentage of long-stay residents who lose too much weight1.5 pts worse6.5%5.0%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication4.6 pts better14.9%19.5%19.5%
Percentage of long-stay residents who received an antipsychotic medication1.2 pts better20.3%21.5%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened0.4 pts better13.5%13.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased3 pts worse18.8%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.4 pts better0.3%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection0.1 pts worse1.8%1.7%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.4 pts worse22.8%20.4%18.3%
Percentage of long-stay residents with pressure ulcers1.8 pts better2.4%4.2%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine0.2 pts worse78.7%78.9%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit4.2 pts worse16.0%11.8%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.1 pts worse1.5%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine5.5 pts worse72.6%78.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission2.4 pts better23.3%25.7%23.4%

·

Who owns and runs it

4 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Mamary, James5% Or Greater Direct Ownership Interest · Individual100%12 facilities
Batilo, MariaContracted Managing Employee · Individual0%1 facilities
Reid, PaulaOperational/Managerial Control · Individual0%3 facilities
Weeks, ShaunaW-2 Managing Employee · Individual0%1 facilities

·

Fire safety

4 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Emergency Preparedness4F
  1. F

    Establish emergency prep training and testing.

    March 31, 2026 · E36 · Corrected May 15, 2026

  2. F

    Include a process for Emergency Preparedness collaboration.

    February 7, 2025 · E9 · Corrected February 16, 2025

  3. C

    Create arrangements with other facilities to receive patients.

    December 5, 2023 · E25 · Corrected December 13, 2023

  4. C

    List the names and contact information of those in the facility.

    December 5, 2023 · E30 · Corrected December 13, 2023

·

Other homes nearby

  1. Cape Regency Rehabilitation & Health Care Center

    Centerville, MA · Athena Healthcare Systems

    Worst citation, 3 yrs
    F
    Nursing / resident / day
    3 h 19 min
    Fines
    $0
  2. Pavilion , The

    Hyannis, MA

    Worst citation, 3 yrs
    D
    Nursing / resident / day
    4 h 11 min
    Fines
    $0
  3. Royal Megansett Nursing and Rehabilitation Center

    N Falmouth, MA · Royal Health Group

    Worst citation, 3 yrs
    E
    Nursing / resident / day
    4 h 3 min
    Fines
    $0