Hanover, PA

Homewood Living Plum Creek, Inc

5-star overall rating with 4-star inspections with $7,443 in total fines with 1 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

425 Westminster Avenue, Hanover, PA

(717) 637-4166

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

120

Certified beds

Average residents

96

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

Homewood Retirement Centers

Operator or chain grouping

Approved since

1993-04-10

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

4 facilities

Chain averages 4 overall / 4 health / 5 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.75

Registered nurse staffing · state 0.78 · national 0.68

LPN hours / resident day

0.87

Licensed practical nurse staffing · state 0.91 · national 0.87

Aide hours / resident day

2.53

Nurse aide staffing · state 2.20 · national 2.35

Total nurse hours

4.14

All reported nurse hours · state 3.89 · national 3.89

Licensed hours

1.61

RN + LPN hours · state 1.69 · national 1.54

Weekend hours

3.81

Weekend nurse staffing · state 3.51 · national 3.43

Weekend RN hours

0.48

Weekend registered nurse coverage · state 0.55 · national 0.47

Physical therapist

0.08

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.88

CMS adjusted RN staffing hours

Adjusted total hours

4.90

CMS adjusted total nurse staffing hours

Case-mix index

1.16

Higher values indicate more complex resident acuity

RN turnover

39%

Annual RN turnover · state 43% · national 45%

Total nurse turnover

29%

Annual nurse turnover · state 47% · national 46%

SNF VBP

Value-based purchasing

Program rank

2,441

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

49.76

Composite VBP score used to determine payment impact.

Payment multiplier

1.0038

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 19.28% · Performance 23.58% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

5.77

Baseline 5.87% · Performance 6.11% · Measure score 5.77 · Achievement 5.77 · Improvement 0

Total nurse turnover

9.07

Baseline 40.00% · Performance 26.61% · Measure score 9.07 · Achievement 9.07 · Improvement 8.34

Adjusted total nurse staffing

5.06

Baseline 4.19 hours · Performance 4.52 hours · Measure score 5.06 · Achievement 5.06 · Improvement 1.55

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.85%
10.72%
0.1 pts worse
No Different than the National Rate · Eligible stays 272 · Observed rate 9.56% · Lower 95% interval 7.89%
Discharge to community 62.98%
50.57%
12.4 pts better
Better than the National Rate · Eligible stays 288 · Observed rate 59.03% · Lower 95% interval 58.84%
Medicare spending per beneficiary 0.73
1.02
0.3 pts better
Drug regimen review with follow-up 62.84%
95.27%
32.4 pts worse
Numerator 93 · Denominator 148
Falls with major injury 0.68%
0.77%
0.1 pts better
Numerator 1 · Denominator 148
Discharge self-care score 54.69%
53.69%
1 pts better
Numerator 70 · Denominator 128
Discharge mobility score 48.44%
50.94%
2.5 pts worse
Numerator 62 · Denominator 128
Pressure ulcers or injuries, new or worsened 0.68%
2.29%
1.6 pts better
Numerator 1 · Denominator 148 · Adjusted rate 1.14%
Healthcare-associated infections requiring hospitalization 6.11%
7.12%
1 pts better
No Different than the National Rate · Eligible stays 169 · Observed rate 4.14% · Lower 95% interval 3.68%
Staff COVID-19 vaccination coverage 5.5%
8.2%
2.7 pts worse
Numerator 11 · Denominator 200
Staff flu vaccination coverage 62.74%
42%
20.7 pts better
Numerator 133 · Denominator 212
Discharge function score 60.16%
56.45%
3.7 pts better
Numerator 77 · Denominator 128
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 18 · Too few residents or stays to report publicly.
Transfer of health information to patient 90.48%
96.28%
5.8 pts worse
Numerator 76 · Denominator 84
Resident COVID-19 vaccinations up to date 51.35%
25.2%
26.2 pts better
Numerator 38 · Denominator 74

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.6
1.7
1.1 pts better
1.9
1.3 pts better
Long Stay · 20240701-20250630 · Adjusted 0.6 · Observed 0.8 · Expected 2.4 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.5
1.2
0.7 pts better
1.8
1.3 pts better
Long Stay · 20240701-20250630 · Adjusted 0.5 · Observed 0.6 · Expected 1.9 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
86.9%
13.1 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
93.5%
6.5 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 0.9%
3.2%
2.3 pts better
3.3%
2.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.2% · Q3 1.2% · Q4 1.2% · 4Q avg 0.9% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.3%
6.5%
6.2 pts better
11.4%
11.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 1.2% · Q4 0.0% · 4Q avg 0.3%
Percentage of long-stay residents who lose too much weight 6.1%
6.5%
0.4 pts better
5.4%
0.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.7% · Q2 9.5% · Q3 5.1% · Q4 3.6% · 4Q avg 6.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 26.5%
19.9%
6.6 pts worse
19.6%
6.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 26.7% · Q2 24.4% · Q3 24.7% · Q4 30.1% · 4Q avg 26.5%
Percentage of long-stay residents who received an antipsychotic medication 26.4%
18.7%
7.7 pts worse
16.7%
9.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 29.3% · Q2 22.6% · Q3 21.2% · Q4 31.6% · 4Q avg 26.4% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 30.8%
19.6%
11.2 pts worse
16.3%
14.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 37.0% · Q2 34.3% · Q3 32.4% · Q4 20.9% · 4Q avg 30.8% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 37.8%
18.3%
19.5 pts worse
14.9%
22.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 44.4% · Q2 37.7% · Q3 44.0% · Q4 25.6% · 4Q avg 37.8% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.6%
0.9%
0.3 pts better
1.0%
0.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.4% · Q2 0.0% · Q3 1.2% · Q4 0.0% · 4Q avg 0.6% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 2.8%
1.7%
1.1 pts worse
1.7%
1.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.8% · Q2 2.6% · Q3 3.8% · Q4 1.2% · 4Q avg 2.8% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 27.8%
26.4%
1.4 pts worse
19.8%
8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 35.8% · Q2 22.4% · Q3 24.2% · Q4 29.0% · 4Q avg 27.8%
Percentage of long-stay residents with pressure ulcers 0.6%
5.3%
4.7 pts better
5.1%
4.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.3% · Q3 1.2% · Q4 0.0% · 4Q avg 0.6% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.8%
68.9%
30.9 pts better
81.7%
18.1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 99.0% · 4Q avg 99.8%
Percentage of short-stay residents who had an outpatient emergency department visit 4.7%
9.8%
5.1 pts better
12.0%
7.3 pts better
Short Stay · 20240701-20250630 · Adjusted 4.7% · Observed 4.6% · Expected 11.0% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.2%
1.5%
0.3 pts better
1.6%
0.4 pts better
Short Stay · 2024Q4-2025Q3 · Q1 1.6% · Q2 2.0% · Q3 0.0% · Q4 1.5% · 4Q avg 1.2% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 100.0%
68.7%
31.3 pts better
79.7%
20.3 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 21.6%
23.1%
1.5 pts better
23.9%
2.3 pts better
Short Stay · 20240701-20250630 · Adjusted 21.6% · Observed 19.8% · Expected 21.9% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-12-18 · Fire 2025-01-23

1 health deficiencies

Top issue: Infection Control (1 deficiency)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 2 Health 2025-01-23 · Fire 2024-02-15

5 health deficiencies

Top issue: Infection Control (1 deficiency)

2 fire-safety deficiencies

Top issue: Construction (1 deficiency)

Cycle 3 Health 2024-02-15 · Fire 2023-03-16

4 health deficiencies

Top issue: Resident Assessment and Care Planning (3 deficiencies)

4 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2025-01-23

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-02-07

E · Potential for more than minimal harm 2024-02-15

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2024-04-15

E · Potential for more than minimal harm 2024-02-15

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-04-15

E · Potential for more than minimal harm 2023-03-16

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-05-05

E · Potential for more than minimal harm 2023-03-16

K362 · Smoke Deficiencies

Fire Safety

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2023-05-05

E · Potential for more than minimal harm 2023-03-16

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-05-05

C · Minimal harm 2023-03-16

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-05-05

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-12-18

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2026-01-26

E · Potential for more than minimal harm 2025-01-23

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-02-25

D · Potential for more than minimal harm 2025-01-23

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-02-25

D · Potential for more than minimal harm 2025-01-23

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-02-25

D · Potential for more than minimal harm 2025-01-23

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-02-25

D · Potential for more than minimal harm 2025-01-23

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2025-02-25

D · Potential for more than minimal harm 2024-02-15

F640 · Resident Assessment and Care Planning Deficiencies

Health

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2024-04-08

D · Potential for more than minimal harm 2024-02-15

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2024-04-08

D · Potential for more than minimal harm 2024-02-15

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-04-08

G · Actual harm 2023-08-30

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-08-28

Penalties and ownership

What sits behind the stars

$7,443 2023-08-30

Fine

Fine · fine $7,443

Fine

Ownership

Becker, Douglas

Corporate Director · Individual

0% 1 facilities 2025-01-01
Bittinger, Allen

Corporate Director · Individual

0% 1 facilities 2015-01-01
Bradley, Buffy

Operational/Managerial Control · Individual

0% 2 facilities 2000-10-16
Coleman, Karen

Operational/Managerial Control · Individual

0% 1 facilities 2022-01-01
Crampton, Wendy

Corporate Director · Individual

0% 4 facilities 2019-03-01
Livelsberger, John

Corporate Director · Individual

0% 1 facilities 2025-01-01
Mckonly, Steven

Corporate Director · Individual

0% 1 facilities 2025-01-01
Miller, Richard

Corporate Director · Individual

0% 14 facilities 2021-01-15
Peck, Michael

Operational/Managerial Control · Individual

0% 4 facilities 2024-01-01
Rothrock, Thad

Corporate Director · Individual

0% 4 facilities 2019-03-01

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2-star overall rating with 2-star inspections with $8,190 in total fines with 18 recent health deficiencies

Overall
2 / 5
Health
2 / 5
Staffing
2 / 5
Fines
$8,190
#2

Spiritrust Lutheran The Village At Utz Terrace

Hanover, PA

5-star overall rating with 4-star inspections with 4 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
4 / 5
Staffing
4 / 5
Fines
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#3

Cross Keys Village-Brethren Home Community, The

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4-star overall rating with 4-star inspections with 4 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
4 / 5
Staffing
4 / 5
Fines
$0

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