New Oxford, PA

Cross Keys Village-Brethren Home Community, The

4-star overall rating with 4-star inspections with 4 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Box 128, 2990 Carlisle Pk, New Oxford, PA

(717) 624-2161

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

100

Certified beds

Average residents

91

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1967-01-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.81

Registered nurse staffing · state 0.78 · national 0.68

LPN hours / resident day

0.84

Licensed practical nurse staffing · state 0.91 · national 0.87

Aide hours / resident day

2.27

Nurse aide staffing · state 2.20 · national 2.35

Total nurse hours

3.92

All reported nurse hours · state 3.89 · national 3.89

Licensed hours

1.65

RN + LPN hours · state 1.69 · national 1.54

Weekend hours

3.68

Weekend nurse staffing · state 3.51 · national 3.43

Weekend RN hours

0.52

Weekend registered nurse coverage · state 0.55 · national 0.47

Physical therapist

0.08

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.86

CMS adjusted RN staffing hours

Adjusted total hours

4.17

CMS adjusted total nurse staffing hours

Case-mix index

1.29

Higher values indicate more complex resident acuity

RN turnover

46%

Annual RN turnover · state 43% · national 45%

Total nurse turnover

53%

Annual nurse turnover · state 47% · national 46%

SNF VBP

Value-based purchasing

Program rank

1,369

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

57.16

Composite VBP score used to determine payment impact.

Payment multiplier

1.0123

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

6.38

Baseline 18.48% · Performance 18.47% · Measure score 6.38 · Achievement 6.38 · Improvement 0

Healthcare-associated infections

2.26

Baseline 6.82% · Performance 7.16% · Measure score 2.26 · Achievement 2.26 · Improvement 0

Total nurse turnover

7.05

Baseline 35.08% · Performance 34.88% · Measure score 7.05 · Achievement 7.05 · Improvement 0

Adjusted total nurse staffing

7.18

Baseline 4.48 hours · Performance 5.12 hours · Measure score 7.18 · Achievement 7.18 · Improvement 4.41

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.85%
10.72%
0.9 pts better
No Different than the National Rate · Eligible stays 135 · Observed rate 7.41% · Lower 95% interval 7.01%
Discharge to community 52.01%
50.57%
1.4 pts better
No Different than the National Rate · Eligible stays 131 · Observed rate 48.09% · Lower 95% interval 45.48%
Medicare spending per beneficiary 0.82
1.02
0.2 pts better
Drug regimen review with follow-up 89.19%
95.27%
6.1 pts worse
Numerator 66 · Denominator 74
Falls with major injury 1.35%
0.77%
0.6 pts worse
Numerator 1 · Denominator 74
Discharge self-care score 43.75%
53.69%
9.9 pts worse
Numerator 28 · Denominator 64
Discharge mobility score 62.5%
50.94%
11.6 pts better
Numerator 40 · Denominator 64
Pressure ulcers or injuries, new or worsened 2.7%
2.29%
0.4 pts worse
Numerator 2 · Denominator 74 · Adjusted rate 2.71%
Healthcare-associated infections requiring hospitalization 7.16%
7.12%
About the same
No Different than the National Rate · Eligible stays 81 · Observed rate 6.17% · Lower 95% interval 4.31%
Staff COVID-19 vaccination coverage 5.02%
8.2%
3.2 pts worse
Numerator 12 · Denominator 239
Staff flu vaccination coverage 27.15%
42%
14.9 pts worse
Numerator 82 · Denominator 302
Discharge function score 50%
56.45%
6.5 pts worse
Numerator 32 · Denominator 64
Transfer of health information to provider 95.24%
95.95%
0.7 pts worse
Numerator 20 · Denominator 21
Transfer of health information to patient 94.44%
96.28%
1.8 pts worse
Numerator 34 · Denominator 36
Resident COVID-19 vaccinations up to date 28.57%
25.2%
3.4 pts better
Numerator 10 · Denominator 35

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.0
1.7
0.7 pts better
1.9
0.9 pts better
Long Stay · 20240701-20250630 · Adjusted 1.0 · Observed 0.8 · Expected 1.5 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.7
1.2
0.5 pts better
1.8
1.1 pts better
Long Stay · 20240701-20250630 · Adjusted 0.7 · Observed 0.6 · Expected 1.4 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.4%
86.9%
10.5 pts better
93.4%
4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 97.5% · Q2 98.7% · Q3 97.3% · Q4 96.2% · 4Q avg 97.4%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
93.5%
6.5 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 2.3%
3.2%
0.9 pts better
3.3%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.5% · Q2 2.6% · Q3 1.4% · Q4 2.5% · 4Q avg 2.3% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.4%
6.5%
6.1 pts better
11.4%
11 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.4% · Q3 0.0% · Q4 0.0% · 4Q avg 0.4%
Percentage of long-stay residents who lose too much weight 5.0%
6.5%
1.5 pts better
5.4%
0.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.6% · Q2 1.4% · Q3 3.1% · Q4 9.7% · 4Q avg 5.0%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 14.5%
19.9%
5.4 pts better
19.6%
5.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 19.4% · Q2 15.1% · Q3 9.1% · Q4 13.9% · 4Q avg 14.5%
Percentage of long-stay residents who received an antipsychotic medication 24.4%
18.7%
5.7 pts worse
16.7%
7.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 26.2% · Q2 27.5% · Q3 22.8% · Q4 21.5% · 4Q avg 24.4% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 32.6%
19.6%
13 pts worse
16.3%
16.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 24.5% · Q2 37.8% · Q3 36.7% · Q4 30.7% · 4Q avg 32.6% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 28.6%
18.3%
10.3 pts worse
14.9%
13.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 27.4% · Q2 26.9% · Q3 29.8% · Q4 30.6% · 4Q avg 28.6% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 2.0%
0.9%
1.1 pts worse
1.0%
1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 2.8% · Q2 2.7% · Q3 2.5% · Q4 0.0% · 4Q avg 2.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 3.6%
1.7%
1.9 pts worse
1.7%
1.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.8% · Q2 3.9% · Q3 2.8% · Q4 3.8% · 4Q avg 3.6% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 27.6%
26.4%
1.2 pts worse
19.8%
7.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 33.5% · Q2 22.6% · Q3 28.2% · Q4 26.3% · 4Q avg 27.6%
Percentage of long-stay residents with pressure ulcers 1.7%
5.3%
3.6 pts better
5.1%
3.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.8% · Q2 1.0% · Q3 2.7% · Q4 2.4% · 4Q avg 1.7% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 83.6%
68.9%
14.7 pts better
81.7%
1.9 pts better
Short Stay · 2024Q4-2025Q3 · Q1 80.0% · Q2 85.7% · Q3 85.7% · Q4 82.5% · 4Q avg 83.6%
Percentage of short-stay residents who had an outpatient emergency department visit 12.2%
9.8%
2.4 pts worse
12.0%
0.2 pts worse
Short Stay · 20240701-20250630 · Adjusted 12.2% · Observed 10.8% · Expected 9.9% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.5%
1.5 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 95.2%
68.7%
26.5 pts better
79.7%
15.5 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 95.2%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 3.5%
23.1%
19.6 pts better
23.9%
20.4 pts better
Short Stay · 20240701-20250630 · Adjusted 3.5% · Observed 2.7% · Expected 18.4% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-03-13 · Fire 2025-03-13

4 health deficiencies

Top issue: Resident Rights (2 deficiencies)

4 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Cycle 2 Health 2024-04-04 · Fire 2024-04-04

0 health deficiencies

No concentrated health issue counts in this cycle.

2 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 3 Health 2023-06-29 · Fire 2023-06-29

6 health deficiencies

Top issue: Nutrition and Dietary (2 deficiencies)

3 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2025-03-13

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2025-04-10

D · Potential for more than minimal harm 2025-03-13

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-04-10

D · Potential for more than minimal harm 2025-03-13

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2025-04-10

D · Potential for more than minimal harm 2025-03-13

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-04-10

E · Potential for more than minimal harm 2024-04-04

K225 · Egress Deficiencies

Fire Safety

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

Corrected 2024-05-31

E · Potential for more than minimal harm 2024-04-04

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-05-31

D · Potential for more than minimal harm 2023-06-29

K311 · Smoke Deficiencies

Fire Safety

Have an enclosure around a vertical opening shaft.

Corrected 2023-07-19

D · Potential for more than minimal harm 2023-06-29

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-07-19

D · Potential for more than minimal harm 2023-06-29

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-07-19

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-03-13

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-04-25

D · Potential for more than minimal harm 2025-03-13

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-04-25

D · Potential for more than minimal harm 2025-03-13

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2025-04-25

D · Potential for more than minimal harm 2025-03-13

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-04-25

E · Potential for more than minimal harm 2023-06-29

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-08-14

D · Potential for more than minimal harm 2023-06-29

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2023-08-14

D · Potential for more than minimal harm 2023-06-29

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-08-14

D · Potential for more than minimal harm 2023-06-29

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-08-14

D · Potential for more than minimal harm 2023-06-29

F810 · Nutrition and Dietary Deficiencies

Health

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Corrected 2023-08-14

B · Minimal harm 2023-06-29

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2023-08-14

Penalties and ownership

What sits behind the stars

Ownership

Asper, Beverly

Corporate Officer · Individual

0% 1 facilities 2024-12-01
Balthaser, James

Corporate Officer · Individual

0% 1 facilities 2022-12-01
Bowlin, Jessica

Corporate Director · Individual

0% 1 facilities 2025-04-21
Brallier, Crystal

Operational/Managerial Control · Individual

0% 1 facilities 2015-11-25
Brallier, Crystal

Corporate Director · Individual

0% 1 facilities 2015-11-25
Brallier, Crystal

Corporate Officer · Individual

0% 1 facilities 2015-11-25
Hollinger, Dianne

Corporate Officer · Individual

0% 1 facilities 2022-10-01
Knight, Tammy

Corporate Director · Individual

0% 1 facilities 2025-04-21
Lerew, Donna

Corporate Officer · Individual

0% 1 facilities 2022-08-16
Manufacturers & Traders Trust Company

5% Or Greater Security Interest · Organization

0% 12 facilities 2016-09-08
Manufacturers & Traders Trust Company

5% Or Greater Mortgage Interest · Organization

0% 12 facilities 2016-09-08
Saunders, Mary

Corporate Officer · Individual

0% 1 facilities 2022-12-01
Sowers, Scott

Corporate Director · Individual

0% 1 facilities 2015-11-25
Sowers, Scott

Corporate Officer · Individual

0% 1 facilities 2015-11-25
Wilmington Trust

5% Or Greater Mortgage Interest · Organization

0% 1 facilities 2015-11-12

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Staffing
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2-star overall rating with 2-star inspections with abuse icon flag with 14 recent health deficiencies with 10 fire-safety deficiencies in the latest cycle

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Staffing
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Fines
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