Nursing Home Lookup

Federal inspection record · CMS data as of October 1, 2026

Hillview Health Center

1666 Hillview Drive, Elizabethton, TN · (423) 542-5061

CMS overall rating

4 of 5

Compare with a nearby home →
Certified beds
76
Residents per day
67
Ownership
Government
Chain
Twin Rivers Health & Rehabilitation
Medicare / Medicaid
Medicare + Medicaid
Certified since
October 28, 2002

1

How this home got 4 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Tennessee.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    4 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Tennessee homes

Hillview Health Center carries 9 inspection points. That is fewer than 87% of Tennessee's 300 rated homes.

5★4★3★2★1★+9 homes above 175.505102550100inspection points → fewer is better on the leftThis home · 9 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Tennessee: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–9 pts
  • 4★ 9–17 pts
  • 3★ 17–31 pts
  • 2★ 31–61 pts
  • 1★ over 61 pts

Bars show every rated home in Tennessee by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

7 health citations on record since 2019. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 5 4 pts
E 1 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Resident Assessment and Care Planning4E
  1. D

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    November 14, 2023 · Standard · F655 · Corrected December 5, 2023

  2. E

    Ensure each resident receives an accurate assessment.

    March 6, 2019 · Standard · F641 · Corrected April 3, 2019

  3. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    March 6, 2019 · Standard · F656 · Corrected April 3, 2019

  4. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    March 6, 2019 · Standard · F842 · Corrected April 3, 2019

Resident Rights1D
  1. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    November 14, 2023 · Standard · F584 · Corrected December 12, 2023

Pharmacy Service1D
  1. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    November 14, 2023 · Standard · F761 · Corrected December 6, 2023

Nutrition and Dietary1F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 6, 2019 · Standard · F812 · Corrected April 3, 2019

Inspection history

  1. 2023-11-14

    3 health deficiencies · 2 fire-safety deficiencies

    Top issue: Pharmacy Service (1 deficiency)

  2. 2020-03-18

    0 health deficiencies · 1 fire-safety deficiencies

    No concentrated health issue counts in this cycle.

  3. 2019-03-06

    4 health deficiencies · 0 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (3 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 50 min of nursing staff time a day, 43 min of it from a registered nurse.

This home

3 h 50 min

Tennessee average

3 h 49 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 44% of nursing staff and 40% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days1.5 pts worse3.11.61.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.9 pts worse2.41.51.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine10.5 pts better100.0%89.5%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine6.2 pts better100.0%93.8%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2 pts worse5.3%3.3%3.2%
Percentage of long-stay residents who have depressive symptoms5.3 pts worse20.2%14.9%13.5%
Percentage of long-stay residents who lose too much weight1.5 pts worse7.5%6.0%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication24.5 pts worse56.2%31.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication2 pts better15.0%17.0%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened7.2 pts better8.2%15.4%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased8.3 pts better5.2%13.5%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.6 pts better0.0%0.6%0.7%
Percentage of long-stay residents with a urinary tract infection1.8 pts worse3.5%1.7%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence1.2 pts better17.8%19.0%18.3%
Percentage of long-stay residents with pressure ulcers3.4 pts better1.4%4.8%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine18.8 pts better98.2%79.4%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit3.6 pts better7.7%11.3%11.8%
Percentage of short-stay residents who newly received an antipsychotic medicationAbout the same1.7%1.7%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine15.9 pts better95.1%79.2%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission5.6 pts worse28.2%22.6%23.4%

·

Who owns and runs it

28 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Bradley, DonOperational/Managerial Control · Individual0%8 facilities
Burton, WilliamOperational/Managerial Control · Individual0%8 facilities
Cannon, JoshuaOperational/Managerial Control · Individual0%1 facilities
Cannon, JoshuaAdp Of The SNF · Individual0%1 facilities
Davis, ClintonOperational/Managerial Control · Individual0%11 facilities
Davis, ClintonAdp Of The SNF · Individual0%11 facilities
Holcombe, MichelleOperational/Managerial Control · Individual0%12 facilities
Holcombe, MichelleAdp Of The SNF · Individual0%12 facilities
Kupchynsky, KathleenManaging Control - Governing Body · Individual0%8 facilities
Kupchynsky, KathleenOperational/Managerial Control · Individual0%8 facilities
Ocoee Foundation IncDirect Ownership Interest · Organization0%8 facilities
Ocoee Foundation IncOperational/Managerial Control · Organization0%8 facilities
Ocoee Foundation IncAdp Of The SNF · Organization0%8 facilities
Ocoee Hillview Property LLCAdp Of The SNF · Organization0%1 facilities
Phillips, DorothyManaging Control - Governing Body · Individual0%8 facilities
Phillips, DorothyOperational/Managerial Control · Individual0%8 facilities
Pioneer Consulting LLCOperational/Managerial Control · Organization0%11 facilities
Pioneer Consulting LLCAdp Of The SNF · Organization0%11 facilities
Shankle, VictoriaAdp Of The SNF · Individual0%1 facilities
Sheehan, JohnManaging Control - Governing Body · Individual0%11 facilities
Sheehan, JohnCorporate Officer · Individual0%11 facilities
Sheehan, JohnOperational/Managerial Control · Individual0%11 facilities
Sheehan, JohnAdp Of The SNF · Individual0%11 facilities
Sheehan, MargaretManaging Control - Governing Body · Individual0%11 facilities
Sheehan, MargaretOperational/Managerial Control · Individual0%11 facilities
Smith, FrankOperational/Managerial Control · Individual0%20 facilities
Twin Rivers Health & Rehabilitation LLCOperational/Managerial Control · Organization0%11 facilities
Twin Rivers Health & Rehabilitation LLCAdp Of The SNF · Organization0%11 facilities

·

Fire safety

3 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Miscellaneous1E
  1. E

    Meet Health Care Facilities Code mechanical requirements.

    November 14, 2023 · K900 · Corrected November 27, 2023

Egress1D
  1. D

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    November 14, 2023 · K211 · Corrected November 20, 2023

Smoke1D
  1. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    March 18, 2020 · K321 · Corrected April 4, 2020

·

Other homes nearby

  1. Hermitage Health Center

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    D
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  2. Life Care Center Of Elizabethton

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    Worst citation, 3 yrs
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    Nursing / resident / day
    3 h 8 min
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  3. Ivy Hall Nursing Home

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All homes in Elizabethton → All of Tennessee →