Federal inspection record · CMS data as of October 1, 2026

Hillcrest Home

1111 Maplewood Rd, Harrison, AR · (870) 741-5001

CMS overall rating

5 of 5

Compare with a nearby home →
Certified beds
103
Residents per day
93
Ownership
Non-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
March 18, 2011

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Arkansas.

  2. Staffing

    +1 star

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Arkansas homes

Hillcrest Home carries 26 inspection points. That is fewer than 47% of Arkansas's 218 rated homes.

5★4★3★2★1★+7 homes above 110.7505102550100inspection points → fewer is better on the leftThis home · 26 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Arkansas: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–9 pts
  • 4★ 9–18 pts
  • 3★ 18–29 pts
  • 2★ 29–44 pts
  • 1★ over 44 pts

Bars show every rated home in Arkansas by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

8 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 1 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 4 4 pts
E 3 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. J

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    June 19, 2026 · Complaint inspection · Quality of Life and Care · F689 · Corrected December 26, 2025

Everything else, by area of care

Quality of Life and Care2E
  1. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    May 9, 2025 · Complaint · F689 · Corrected June 2, 2025

  2. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    March 28, 2024 · Standard · F677 · Corrected April 27, 2024

Resident Assessment and Care Planning2D
  1. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    February 17, 2023 · Standard · F656 · Corrected March 17, 2023

  2. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    February 17, 2023 · Standard · F657 · Corrected March 17, 2023

Freedom from Abuse, Neglect, and Exploitation1E
  1. E

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    June 19, 2026 · Complaint · F609 · Corrected July 20, 2026

Nursing and Physician Services1E
  1. E

    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

    February 17, 2023 · Standard · F728 · Corrected March 19, 2023

Administration1D
  1. D

    Provide timely, quality laboratory services/tests to meet the needs of residents.

    February 17, 2023 · Standard · F770 · Corrected March 17, 2023

Inspection history

  1. 2025-05-09

    3 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

  2. 2024-03-28

    1 health deficiencies · 1 fire-safety deficiencies

    Top issue: Quality of Life and Care (1 deficiency)

  3. 2023-02-17

    4 health deficiencies · 4 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 5 h 22 min of nursing staff time a day, 1 h 1 min of it from a registered nurse.

This home

5 h 22 min

Arkansas average

4 h 5 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 42% of nursing staff and 18% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$13,070 in federal fines on record over the past three years.

DatePenaltyAmount
2026-06-19Fine$13,070

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.7 pts better1.21.91.8
Number of outpatient emergency department visits per 1000 long-stay resident days1 pts better1.02.01.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine4.9 pts better100.0%95.1%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.6 pts better97.9%95.3%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2.1 pts better1.8%3.9%3.2%
Percentage of long-stay residents who have depressive symptoms0.5 pts worse1.9%1.4%13.5%
Percentage of long-stay residents who lose too much weight1.4 pts worse5.5%4.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication0.8 pts worse22.6%21.8%19.5%
Percentage of long-stay residents who received an antipsychotic medication4.1 pts better6.8%10.9%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened2.7 pts better6.5%9.2%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased4.2 pts worse13.3%9.1%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts worse0.8%0.5%0.7%
Percentage of long-stay residents with a urinary tract infection1.9 pts worse3.0%1.1%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence13.6 pts worse26.5%12.9%18.3%
Percentage of long-stay residents with pressure ulcers4.1 pts worse8.3%4.2%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine12 pts better93.9%81.9%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit4.9 pts worse16.6%11.7%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.3 pts worse1.7%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine8.2 pts better84.1%75.9%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission9.4 pts better14.0%23.4%23.4%

·

Who owns and runs it

7 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Mission Interests Committee Inc5% Or Greater Direct Ownership Interest · Organization100%1 facilities
Jurgena, CharlotteOperational/Managerial Control · Individual0%1 facilities
Miller, OmarOperational/Managerial Control · Individual0%1 facilities
Peachey, MarkCorporate Director · Individual0%1 facilities
Swartzentruber, SteveCorporate Director · Individual0%1 facilities
Yoder, PhillipCorporate Officer · Individual0%1 facilities
Yoder, PhillipOperational/Managerial Control · Individual0%1 facilities

·

Fire safety

5 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke3F
  1. F

    Install an approved automatic sprinkler system.

    March 28, 2024 · K351 · Corrected May 3, 2024

  2. F

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    February 17, 2023 · K321 · Corrected March 17, 2023

  3. F

    Properly provide smoke detection systems in areas open to corridors.

    February 17, 2023 · K347 · Corrected March 17, 2023

Miscellaneous1F
  1. F

    Have simulated fire drills held at unexpected times.

    February 17, 2023 · K712 · Corrected March 19, 2023

Gas, Vacuum, and Electrical Systems1F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    February 17, 2023 · K918 · Corrected March 17, 2023

·

Other homes nearby

  1. The Springs Of Harrison

    Harrison, AR · The Springs Arkansas

    Worst citation, 3 yrs
    F
    Nursing / resident / day
    3 h 40 min
    Fines
    $0
  2. The Springs of Mt Vista

    Harrison, AR · The Springs Arkansas

    Worst citation, 3 yrs
    F
    Nursing / resident / day
    3 h 32 min
    Fines
    $32,965
  3. Worst citation, 3 yrs
    F
    Nursing / resident / day
    —
    Fines
    $0