Durham, NC

Hillcrest Convalescent Center

5-star overall rating with 5-star inspections with 2 fire-safety deficiencies in the latest cycle

1417 W Pettigrew Street, Durham, NC

(919) 286-7705

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

86

Certified beds

Average residents

78

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1967-01-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

1.25

Registered nurse staffing

LPN hours / resident day

0.88

Licensed practical nurse staffing

Aide hours / resident day

3.43

Nurse aide staffing

Weekend hours

5.11

Weekend nurse staffing

RN turnover

6%

Annual RN turnover

Total nurse turnover

37%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.6
1.8
0.2 pts better
1.9
0.3 pts better
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 0.2
1.8
1.6 pts better
1.8
1.6 pts better
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 94.4%
91.5%
2.9 pts better
93.4%
1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 85.7%
94.1%
8.4 pts worse
95.5%
9.8 pts worse
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 4.2%
3.6%
0.6 pts worse
3.3%
0.9 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 0.0%
4.8%
4.8 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 13.4%
7.2%
6.2 pts worse
5.4%
8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 20.0%
21.6%
1.6 pts better
19.6%
0.4 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 25.0%
15.0%
10 pts worse
16.7%
8.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 17.0%
16.8%
0.2 pts worse
14.9%
2.1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 2.2%
0.9%
1.3 pts worse
1.0%
1.2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 0.0%
2.6%
2.6 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 38.9%
21.2%
17.7 pts worse
19.8%
19.1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 20.3%
6.0%
14.3 pts worse
5.1%
15.2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.4%
79.9%
18.5 pts better
81.7%
16.7 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 9.6%
13.2%
3.6 pts better
12.0%
2.4 pts better
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 2.2%
1.5%
0.7 pts worse
1.6%
0.6 pts worse
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 91.4%
78.1%
13.3 pts better
79.7%
11.7 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 24.2%
22.9%
1.3 pts worse
23.9%
0.3 pts worse
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-02-21 · Fire 2025-02-21

0 health deficiencies

No concentrated health issue counts in this cycle.

2 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2023-12-14 · Fire 2023-12-14

0 health deficiencies

No concentrated health issue counts in this cycle.

6 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Cycle 3 Health 2022-07-14 · Fire 2022-07-14

0 health deficiencies

No concentrated health issue counts in this cycle.

7 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2025-02-21

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-03-21

D · Potential for more than minimal harm 2025-02-21

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-03-21

F · Potential for more than minimal harm 2023-12-14

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-02-23

F · Potential for more than minimal harm 2023-12-14

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-02-23

E · Potential for more than minimal harm 2023-12-14

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-02-23

D · Potential for more than minimal harm 2023-12-14

K311 · Smoke Deficiencies

Fire Safety

Have an enclosure around a vertical opening shaft.

Corrected 2024-02-23

D · Potential for more than minimal harm 2023-12-14

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2024-02-23

D · Potential for more than minimal harm 2023-12-14

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-02-23

F · Potential for more than minimal harm 2022-07-14

K111 · Construction Deficiencies

Fire Safety

Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

Corrected 2022-09-18

F · Potential for more than minimal harm 2022-07-14

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-09-18

F · Potential for more than minimal harm 2022-07-14

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2022-09-18

F · Potential for more than minimal harm 2022-07-14

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2022-09-18

F · Potential for more than minimal harm 2022-07-14

K911 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2022-09-18

D · Potential for more than minimal harm 2022-07-14

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2022-09-18

D · Potential for more than minimal harm 2022-07-14

K541 · Services Deficiencies

Fire Safety

Install properly constructed and protected linen or trash chutes.

Corrected 2022-09-18

Inspection history

Recent health citations

Penalties and ownership

What sits behind the stars

Ownership

Smith, Lenwood

5% Or Greater Direct Ownership Interest · Individual

25% 2 facilities 2017-10-01
Smith, Thomas

5% Or Greater Direct Ownership Interest · Individual

25% 9 facilities 2017-10-01
Hoover, William

5% Or Greater Direct Ownership Interest · Individual

23% 3 facilities 2018-03-01
Tattersall, Crystal

5% Or Greater Direct Ownership Interest · Individual

23% 2 facilities 2018-03-01
Branch Banking & Trust Company

5% Or Greater Security Interest · Organization

0% 6 facilities 2015-07-07
Branch Banking & Trust Company

5% Or Greater Mortgage Interest · Organization

0% 6 facilities 2015-07-07
Fayer, Cynthia

Operational/Managerial Control · Individual

0% 1 facilities 2010-09-01
Hoover, Nadine

Corporate Director · Individual

0% 2 facilities 2012-07-28
Hoover, Nadine

Corporate Officer · Individual

0% 2 facilities 2012-07-28
Hoover, William

Operational/Managerial Control · Individual

0% 3 facilities 2005-05-04
Hoover, William

Corporate Officer · Individual

0% 3 facilities 2010-11-01
Shipley, Michael

Operational/Managerial Control · Individual

0% 1 facilities 1988-12-07
Smith, Lenwood

Corporate Officer · Individual

0% 2 facilities 2015-12-11
Smith, Thomas

Operational/Managerial Control · Individual

0% 9 facilities 2001-06-12
Smith, Thomas

Corporate Officer · Individual

0% 9 facilities 2005-11-17
Smith, Valerie

Operational/Managerial Control · Individual

0% 1 facilities 2023-07-01
Tattersall, Crystal

Operational/Managerial Control · Individual

0% 2 facilities 2009-07-16

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