Federal inspection record · CMS data as of October 1, 2026

Highland Ridge Care Center, LLC

102 Highland Circle, Williamsburg, IA · (319) 668-3800

CMS overall rating

3 of 5

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Certified beds
59
Residents per day
55
Ownership
Non-Profit
Chain
Presbyterian Homes & Services
Medicare / Medicaid
Medicare + Medicaid
Certified since
January 24, 2006

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Iowa.

  2. Staffing

    +1 star

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Iowa homes

Highland Ridge Care Center, LLC carries 53 inspection points. That is fewer than 34% of Iowa's 385 rated homes.

5★4★3★2★1★+12 homes above 18305102550100inspection points → fewer is better on the leftThis home · 53 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Iowa: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–7 pts
  • 4★ 7–21 pts
  • 3★ 21–41 pts
  • 2★ 41–86.5 pts
  • 1★ over 86.5 pts

Bars show every rated home in Iowa by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

16 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 2 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 2 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 10 4 pts
E 1 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (4)

  1. G

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    November 19, 2025 · Complaint inspection · Quality of Life and Care · F684 · Corrected December 18, 2025

  2. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    November 19, 2025 · Complaint inspection · Quality of Life and Care · F689 · Corrected December 18, 2025

  3. J

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    September 20, 2023 · Standard inspection · Quality of Life and Care · F684 · Corrected October 17, 2023

  4. J

    Provide safe, appropriate pain management for a resident who requires such services.

    September 20, 2023 · Standard inspection · Quality of Life and Care · F697 · Corrected October 17, 2023

Everything else, by area of care

Quality of Life and Care4D
  1. D

    Provide safe, appropriate pain management for a resident who requires such services.

    November 19, 2025 · Complaint · F697 · Corrected December 18, 2025

  2. D

    Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

    November 19, 2025 · Complaint · F741 · Corrected December 18, 2025

  3. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    September 11, 2025 · Standard · F684 · Corrected October 1, 2025

  4. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    May 21, 2024 · Complaint · F684 · Corrected June 18, 2024

Resident Rights3E
  1. E

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    September 11, 2025 · Standard · F550 · Corrected October 1, 2025

  2. D

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    September 11, 2025 · Standard · F628 · Corrected October 1, 2025

  3. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    September 20, 2023 · Standard · F580 · Corrected October 17, 2023

Freedom from Abuse, Neglect, and Exploitation2D
  1. D

    Respond appropriately to all alleged violations.

    May 21, 2024 · Complaint · F610 · Corrected June 18, 2024

  2. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    September 20, 2023 · Standard · F607 · Corrected October 17, 2023

Nutrition and Dietary1D
  1. D

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    September 11, 2025 · Standard · F806 · Corrected October 1, 2025

Infection Control1F
  1. F

    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    September 20, 2023 · Standard · F882 · Corrected October 17, 2023

Resident Assessment and Care Planning1D
  1. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    September 20, 2023 · Standard · F644 · Corrected October 17, 2023

Inspection history

  1. 2025-09-11

    8 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (5 deficiencies)

  2. 2024-10-03

    0 health deficiencies · 10 fire-safety deficiencies

    No concentrated health issue counts in this cycle.

  3. 2023-09-20

    8 health deficiencies · 5 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 1 min of nursing staff time a day, 54 min of it from a registered nurse.

This home

4 h 1 min

Iowa average

3 h 52 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 38% of nursing staff and 10% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.3 pts worse1.71.41.8
Number of outpatient emergency department visits per 1000 long-stay resident days1.2 pts worse3.11.91.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine4.8 pts better99.0%94.2%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.2 pts better100.0%95.8%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2.9 pts worse6.8%3.9%3.2%
Percentage of long-stay residents who have depressive symptoms4.2 pts better0.0%4.2%13.5%
Percentage of long-stay residents who lose too much weight1.8 pts worse6.2%4.4%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication2.1 pts worse23.1%21.0%19.5%
Percentage of long-stay residents who received an antipsychotic medication8.1 pts better11.7%19.8%15.4%
Percentage of long-stay residents who were physically restrained0.2 pts better0.0%0.2%0.1%
Percentage of long-stay residents whose ability to walk independently worsened1.4 pts worse16.6%15.2%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased6.6 pts worse23.2%16.6%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.7 pts better0.7%1.4%0.7%
Percentage of long-stay residents with a urinary tract infection2 pts worse4.4%2.4%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence3.4 pts worse28.4%25.0%18.3%
Percentage of long-stay residents with pressure ulcers2.1 pts better2.0%4.1%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine4 pts worse80.0%84.0%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit2.7 pts better10.3%13.0%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication2.1 pts better0.0%2.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine25.6 pts better100.0%74.4%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission1.6 pts better19.1%20.7%23.4%

·

Who owns and runs it

23 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Williamsburg Retirement Community Inc5% Or Greater Direct Ownership Interest · Organization100%1 facilities
Blythe, CurtisCorporate Director · Individual0%1 facilities
Blythe, MaryCorporate Director · Individual0%1 facilities
Fletcher, JonathanCorporate Officer · Individual0%18 facilities
Hadley, VictoriaOperational/Managerial Control · Individual0%1 facilities
Hadley, VictoriaAdp Of The SNF · Individual0%1 facilities
Hills Bank And Trust Company5% Or Greater Mortgage Interest · Organization0%3 facilities
Hills Bank And Trust Company5% Or Greater Security Interest · Organization0%3 facilities
Hudson, JerryOperational/Managerial Control · Individual0%1 facilities
Hudson, JerryAdp Of The SNF · Individual0%1 facilities
Kinzenbaw, MarciaCorporate Director · Individual0%1 facilities
Larson, DuaneCorporate Director · Individual0%7 facilities
Lindh, DanielCorporate Director · Individual0%5 facilities
Mccurry, SusanCorporate Director · Individual0%1 facilities
Meyer, MarkCorporate Officer · Individual0%21 facilities
Meyer, MarkOperational/Managerial Control · Individual0%21 facilities
Meyer, MarkAdp Of The SNF · Individual0%21 facilities
Olson, DanielCorporate Director · Individual0%1 facilities
Peterson, HeidiIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%18 facilities
Phelps, BrandonOperational/Managerial Control · Individual0%2 facilities
Phelps, BrandonAdp Of The SNF · Individual0%2 facilities
Phs Management, LLCOperational/Managerial Control · Organization0%21 facilities
Phs Management, LLCAdp Of The SNF · Organization0%21 facilities

·

Fire safety

18 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke6F
  1. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    September 11, 2025 · K345 · Corrected October 15, 2025

  2. F

    Inspect, test, and maintain automatic sprinkler systems.

    September 11, 2025 · K353 · Corrected September 22, 2025

  3. F

    Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    October 3, 2024 · K346 · Corrected October 21, 2024

  4. F

    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    October 3, 2024 · K354 · Corrected October 21, 2024

  5. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    October 3, 2024 · K321 · Corrected October 17, 2024

  6. F

    Provide properly protected cooking facilities.

    September 20, 2023 · K324 · Corrected September 7, 2023

Gas, Vacuum, and Electrical Systems4F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    October 3, 2024 · K918 · Corrected November 13, 2024

  2. F

    Ensure that testing and maintenance of electrical equipment is performed.

    October 3, 2024 · K921 · Corrected November 10, 2024

  3. F

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    September 20, 2023 · K914 · Corrected September 6, 2023

  4. F

    Have generator or other power source capable of supplying service within 10 seconds.

    September 20, 2023 · K918 · Corrected August 24, 2023

Miscellaneous3F
  1. F

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    September 11, 2025 · K761 · Corrected September 19, 2025

  2. F

    Have simulated fire drills held at unexpected times.

    October 3, 2024 · K712 · Corrected October 21, 2024

  3. F

    Have simulated fire drills held at unexpected times.

    September 20, 2023 · K712 · Corrected August 24, 2023

Emergency Preparedness3F
  1. F

    Establish roles under a Waiver declared by secretary.

    October 3, 2024 · E26 · Corrected October 10, 2024

  2. F

    Conduct testing and exercise requirements.

    October 3, 2024 · E39 · Corrected October 18, 2024

  3. F

    Conduct risk assessment and an All-Hazards approach.

    October 3, 2024 · E6 · Corrected November 10, 2024

Egress2F
  1. F

    Install emergency lighting that can last at least 1 1/2 hours.

    October 3, 2024 · K291 · Corrected October 18, 2024

  2. F

    Have properly located and lighted "Exit" signs.

    September 20, 2023 · K293 · Corrected September 12, 2023

·

Other homes nearby

  1. Worst citation, 3 yrs
    J
    Nursing / resident / day
    3 h 15 min
    Fines
    $10,062
  2. Worst citation, 3 yrs
    G
    Nursing / resident / day
    3 h 11 min
    Fines
    $0
  3. Worst citation, 3 yrs
    F
    Nursing / resident / day
    3 h 27 min
    Fines
    $0